Comments on store: Pusateri's Fine Foods
From: Gillian on Feb-21-2003
I love your store and 22 years ago I used to live across the street from the St. Clair store and shopped there almost every week. Well I have come quite a long way from those days being a struggling graphic designer to having my own business and have also seen Pusateri’s grow into one of the best supermarkets in the greater Toronto area and here is my comment. I love buying my grocieries there but having moved to south Mississauga (Port Credit) for the last few years I find it difficult coming out every week. There is quite a clientele from Oakville, Lorne Park and the Mineola West, have you ever considered opening a store for us suburbinites, there is quite a market for it I can assure you, and there is nothing really around that comes close to your expertise. Thank you

From: GIgi on Mar-09-2003
I was just wondering if u would have a delivery service in the future

From: peter on Apr-22-2003
Pusateri's is a fabulous store but in response to a previous comment from a gentleman in Port Credit, there is a store named Jubilee in Oakville which is similar to Pusateri's in terms of quality and variety. It certainly isnt as diversed but a recommended option.

From: eowens on Jan-03-2004
Does your Bay St. Store carry Scottish Cheddar Cheese? Does it deliver? Thank you, E. J. OWENS eowensis@verizon.net

From: pombo on Jan-08-2004
pusateri's is shit the store is so small and too busy. also the customers get treated like garbage from the owners and head manager

From: Kingschild on Jan-28-2004
Nothing wrong with small and busy. I've found the head manager very helpful and quite nice. Found what I wanted and was happy when I left. The no parking hassle is great too.

From: letusbe on Jan-28-2004
I love the new store. The chef is much better than the one at the north store. The food has less of a mass produced taste.

From: Marjorie on Aug-18-2004
Pusateri's conveniently carries gourmet and hard-to-find food items. Whenever I need something "special", I think of Pusateri's first.

From: cheryl on Dec-06-2004
Whenever I want a real treat and go somewhere very special, I visit Pusateri's on Avenue Road. The music, the staff, the ambience make this store an absolute delight. I always come away feeling like I've had a unique experience in food shopping. When I need those few items that make entertaining an easy pleasure, I head straight to your store. Thank you for providing a store that can instantly lift my spirits and make food shopping a less painful experience!

From: bernie on Dec-10-2004
I find the quality of the food second to none. Although pricey it delivers on freshness and taste. Good range of specialty items. I shop early because the crowds later in the day can be humongous.

From: Lisa Murano on Mar-15-2005
Not that great.. have you ever visted Vincenzo's in Waterloo!!! Check this place out... it outshines any Fine Food store in the continent!

From: Monica on Apr-28-2006
I used to go there until I found the place on Mount Pleasant and Soudan, they're right next to the chocolatier....they have the some of the same products for much less. They serve coffee and have Dufflet desserts. Also the service is great and you get free inhouse coffee refills.

From: Natalie Samaroo on Jun-26-2006
We ordered food for our lunch meeting and everyone just went crazy. The food was fantastic and fresh and tasty. Also the presentation was amazing. It really is top of the line service and food. T

From: Natalie Samaroo on Jun-26-2006
We ordered food for our lunch meeting and everyone just went crazy. The food was fantastic and fresh and tasty. Also the presentation was amazing. It really is top of the line service and food. The catering dept was wonderful to deal with as well.

From: rosanna p on Sep-14-2006
pusateri's has always been an over-rated store. I have found rotten fruits and vegetables amongst their so called perfect produce. what this store really is, is for people to follow like cattle behind someone because they claim it to be 'the IN place". Pusateri customers shop there to say they shop there. Not because they know anything about fine food, etc. I've got news for you.....if you really know fine food, you will shop all over Toronto and get superb quality and choice for NOT Pusateri's rip off pricing

From: Anon on Nov-10-2006
I think that Pusateri's is the most overrated, over-priced establishment in the city of Toronto. I live in the Avenue & Lawrence area, and marvel each weekend at the stream of cars coming in and out of the parking lot. It is clear that the people who shop at Pusateri's are going there to uphold some type of image and know nothing about good food that is actually worth paying for!

From: Anna Nonomiss on Nov-24-2006
I only go to buy the PICI pasta from Morelli in Tuscany. Hard to find everywhere glad they have that to go along with my favourite Pesto Crespi right from the Genoa area. Only the real thing will do.

From: moroder on Apr-05-2007
Great stores with fine selection and some wild prices BUT I have yet to get a good coffee from the staff at Avenue/Lawrence they got the machine and the ILLY what gives? pretty much the worst execution of coffee , whre it should matter most it easy to pick on the big guy though pusateris is worth checking out

From: Jim on Apr-19-2007
Please don't compare Pusateri's to Fauchon or Harrod's. I is a bit sad that Torontonians are impressed by this store, i realize that most haven't see much outside Canada but still. It is not bad it has got some good products, great grilled chicken, some interesting chocolates and cakes but nothing wow in the pastry section where half the stuff is made at Rahier or Wanda's. Good meat selection but if you positioned this store in Paris or London as gourmet you won't have many people walking in. Sorry but this is the fact, but for Toronto it can be labelled as somehow good. Don't even try the ready to east pasta plates on Bay. There is a lot more room for the bar to go up.

From: Worker on May-16-2007
Let me just say that pusataris wouldnt be anything withought its fine staff the end!

From: Nadya Cupcakes on Oct-27-2007
O-V-E-R R-A-T-E-D; you guys seriously need to work on customer service for everyone not only the "chosen few" Many, if not all the products in this store can be purchased elsewhere, where you get treated well. Shape up Guys, nothing lasts forever!

From: name_unknown on Aug-23-2008
"Pusateris" - where customers are treated like majesties, and employees treated like shit by inconsiderate customers whose lives are totally attached to money and riches

From: KarlawithaK on Aug-26-2008
Speaking of Pusateri's, I find it very comical in light of the recent Maple Leaf recall, they have done their 'due diligence' in posting a sign on the doors stating they do not sell Maple Leaf wieners and bacon....DUH, that's not what the recall is about, they really should have a look at their Deli and their day old sandwiches that they 'refresh' each morning... I do agree, they are way over priced, I have 20 years in the industry and it always amazes me how the elite or wannabes in Toronto like to play 'follow the leader'. If anyone ever really honestly knew the behind the scenes stuff, like the people who work there do, they's just stick to their neighbourhood grocer. Obviously they have their place in this city, so do all the big supermarkets and specialty stores...I'd shop the Deli on the corner for exceptional service and quality products...even Whole Foods has entered the competition and made their mark...remember Brunos, and don't ever forget Longos!!

From: b cole on Sep-06-2008
Pusatari's need to change their hours of operation because when you walk in the door at 9:10a.m. on a Saturday morning almost all of the take-out food is NOT ready. The staff are too busy setting up for the day to serve you and when you do finally get served it certainly isn't with a smiling face.

From: your honestfriend! on Nov-23-2008
I use to work there, the owners are great except for the owner's daughter who thinks she is not from this world, there is just one great manager who really works hard for the store and for his customers, the otherones try always to avoid working, the "elite people" that go there....... are not what everybody think, most of this people don't have mannners some of them go, just to show others, they shop at pusateris and they don't really buy much, but they never forget to eat lunch there, ups! sorry! to sample, being honest if you could see how much crazy stuff is going on there because "rich people" you would be disgusting............. It is sad that how much work and effort the fisrt owner put on this business to leave it to people who don't really know what the bussines is about

From: John Wilson on Dec-14-2008
Pusateri's is quite the joke. The "fresh" food is recycled throughout the week. Their "in house" turkey are actually maple leaf turkey sthat they take in, take off the vacuum seal, and put their own seal over it. In the industry it is widely know what kind of joke operation is going on behind the scenes. The new owners, unfortunately, are so out of tune with reality that this place has turned more into a hair salon than a food business. The new owner has their son in the store barking orders at everyone who all act nice in fear of being fired. Behind him is the general manager putting things back the way they were. In my 20+ years of shopping here it has been really sad to see the state the store has degenerated too. Take your money elsewhere, you can thank me later.

From: jon on Jan-13-2009
I have been shopping at Pusateris for more than 3 years. I find the staff very helpful the quality of the products superior to all in the city. I can always count on pusateris to have the best tasting produce at ANY TIME of the year. The prices are a bit more but the taste is worth it. The meat counter speaks for itself you cannot find better meat anywear in the city with the best marinades and sauces. The deli and prepared foods always have something interesting and to be honest everything is fresh and always tasty. Again a bit pricey but all in all for the consistancy and the superior customer service it's worth the trip. A rating out of 10 Pusateris and their staff a easy 9. Bravo and keep up the good work.

From: Worker #0 on Mar-13-2009
Pusateri's is a joke. The croissants are fresh for one day and than microwaved each day to seem like there "hot out of the oven." The muffins, like the croissants, are fresh for a day, and other days, taken out of a package and placed into a muffin tray, YUM! As for the rest of the pastry section, I find it hilarious that customers come and spend over $6.00 on a pastry that has AGAIN been there for the past week and a half. When stuff falls on the floor its not thrown away, its simply dusted off and put on a tray for you to waste your money on! Oh and they employees are treated like shit, you'd think with grossing over 25 million a year that they could afford to pay us $10.00 per hour, but that's just silly, why pay your employees more when you have to spend that hard earned money on a new ferrari each year...I mean after all the managers and boss' do work very very very hard, I know if I had to walk around a store a million times and take breaks whenever I wanted that I'd be exhausted too.

From: BETTER THAN YOU on Apr-14-2009
Well I agree with the first comments......If all you wealthy People out there who shop at Pusateris Only knew.....Where to begin.... First of all Pusateris is infested with RATS, MICE and COCKROACHES....... They cover it up nicely vacuuming all the chewwed up debris right before the doors open and customers walk in....Wondering why something isn't where it was the week before this is why....Rats nibbling on cheese in the counters are simply shaved and re wrapped and sold to all of you. This disgusts me....Mice and rat traps are scattered throughout the store with dead mice on them only inches from all the food you buy. High end My ass at this point I would recommend No Frills instead of Pusateris....at least No Frills are Honest. So really its up to all of you, if u like overdue foods that are just re dated, cheese that's months old that is also re dated and re wrapped its your money and your health.....Maybe the Health Inspectors Could open your eyes wider..........so Everyone can see what we all have seen working at this Bull shit establishment......Its all a facsade, Fake cover up, I can make something LOOK good too, doesn't mean that it is.........and Don't get me started on the Management...all with pickles up their asses.......But for now I have said enoough............John X your a flaming Homo and your not better than noone! Enjoy your company of Bullshit and lies.....it'll all comeback to you quicker than you think......KARMA"S A BITCH.....

From: worker12 on Jun-02-2009
All these comments made by disgruntled employees that have been fired for stealing or laziness.If you people concentrated more on your job rather than writing bad reviews,you would still be WORKING.The owners,managers and staff all work very hard to be where they are today.

From: curious on Jun-26-2009
hey worker12, i'm guessing you made the comment that you did because you are the one the personally fired all of the people that posted negative reviews on this page? and that you also are personally aware of the internet handle (name) that each fired and disgruntled employee used?

From: FFAL on Jul-15-2009
Well i was one of the employees working in pusateries... i never worked in a place where we sell 16 old cakes to customers. How the hell is that fine food? it all BS... If u only knew.... U would never waste ur money there. U all see the outside picture. Once u work there u realize that food basics or no frills is not even comparable to pusateries... Pusateries doesn't give a damn about selling u naive people fresh foods.. they only care about ur money. I never worked at a place this shitty in my entire life. By the way, pusateries has the highest turnover rate. people quite all the time one after another. The staff is so limited... They don't get fired. U know why, because everything is bull shit over there.. U people see the outside pic.

From: Lmao on Jul-25-2009
this is absolutely hilarious, but true. i was one of those employees that used to work at pusateri's up until recently. YES, i did get fired. But it was only because i was a part timer goin to school and atill working 4 to 5 days in a week right at exam times?!?! i really dont mind telling people that i got fired, becaus ei know that it was for the best. i shows how inconsiderate pusateri's managent is. most people in certain departments cannot hold a job there for more than 3 weeks because of the way that they treat you, its pathetic. at least, i decided to stand up for wat i knew was right and they didnt like it so they let me go. anyway, to all customers, and others who comment, im not bitter over my experience and past eevnts, i just wish that someone could shine a little light on all u naive people who shop there thining ur getting the best of the best. wake the hell up.

From: dissatisfied employee on Aug-05-2009
yah, me too. i used to work at Pusateri's. was a merchandiser and a packer. and I have this to say: The people who shop there at Pusateri's are, in my own opinion, "spoiled brats" who wants everything handed to them. I mean like, they pick their groceries, find something they want to drink and drink it right there and there in the store and sometimes when they get to the cashier they just put the empty container to pay for it. I mean, "wow" buddy, couldn't you wait until you payed for ti first then you drink it. hahaha. Also, working there, I felt like a slave. Well, that's just my 2 cents people.

From: stylegirl on Aug-24-2009
To worker12, your probably management to talk that way or one of the favored employee's who gets a pretty good pay, because not all of us were fired or lazy, I quit that stuck up store and had loads of experience in the area I worked. I quit because how can anyone support a family on $10.00 an hour, and be pushed to work like you were being paid $20.00 an hour. As for those stuck up customers who have no class, have a jack ass attitude and talk down to people because they (might ??) have money have no class and should be ashamed of themselves to treat people the way they do. In there minds we were created on this earth solely for the purpose to work at Pusateri's and "SERVE THEM" stick your money up your ass. As for the whole management of the store, please.....the managers do, do a lot of work at walking around and looking pretty. There word is like diarrhea!!! Do yourself a favor go and work anywhere but there.

From: anonymous on Sep-01-2009
Man sounds like bad management, i would have if u need a part time job, and are great around customers go get a job at Bruno's fine foods, they'll treat you like family. As a student, I've worked at dominion, Sobeys and Brunos, i would have to say Brunos was by far the BEST. Even the customers were very friendly at the most part, except for the occasional odd ones. All i would have to say now is, Bruno's got the better Meats then Pusateri's , enough said... hey kobe wats this about Wagu!

From: A regular Customer on Oct-04-2009
After having read some of the reviews, I must say that it is in fact, a joint that's OVER RATED. I go in there sometimes only because I absolutely have to, since my mom believes that everything from there is top notch. What a load of brainwashed BULL SHIT. As for myself, I refuse to buy anything---why pay into the pocket of Management who are undeserving, and stuck up with no understanding or concept of humanity. I haven't worked there myself, and personally wouldn't even give it a second thought, ... I see the way the workers are treated, and many of them do not have a smile on their face.. it's quite sad actually. I'd have to opt for somewhere like Bruno's.. or even Metro....... way better.

From: anonymous on Oct-16-2009
I have worked at BOTH Pusateri's and Burno's Fine Foods and the contrast between the two places is astounding. Pusateri's borderlines slave labor with their jail house policies for their staff. Treated like crap, underpaid, over worked [with no compensation for over time worked] and unjustly stuck up. The quality is most times laughable. $21.99/lb for over cooked, improperly cut farm raised salmon gobbed with cheap sugary and unhealthy mystery 'coconut' or 'teriyaki' goo is NOT what I'd call gourmet. The owner usually walks around from time to time with a scowl on her face looking like she just woke up and put on some high heels. She is not friendly to any staff other than the 'floor managers' who talk on their phones all day and treat people like - pardon my french- like shit. The customers that enter Pusateri's are clouded by the name. They are pissed off from the getgo in the crazy parking lot, the rude staff [who are in a bad mood from the unfair policies they work under and the cranky, rude SOBs that come in] and over priced dog food they are being sold. How many times did I see my manager pick something off the floor, dust it off and put it on the counter again???? Too many. Bruno's is probably one of the most fun places I have ever had the joy of working at. Everyone there is like a big family, we are paid MUCH more than Pusateri's, treated like humans and allowed to be ourselves. Which makes our smilies while working 100% genuine. Esthetically not as fancy as Pus, but the quality is there. With a smaller kitchen staff they can't offer as much, but its home made with love and care and usually comes straight from Bruno's brain. Not mass produced by angry workers [and who knows what kranky food workers can do] The cheese, the meats - exact same brands as pusateris.... but guess what.. its CHEAPER and cut before your eyes. Not sitting in a fridge pre sliced for 2 days. YUCK!

From: #1 Employee on Nov-10-2009
First I would like to start with thanking the owners at pusatari's. I have worked for the company for four years part time and it has been quit the journey. You could even say they were like my family. No other place will compare for the amount of hours spent in that place trying to perfect everything and live up to the standards of the company. Second off, for all those who enjoy bashing the comany, jelousy will not get you far in life! And if you want to talk behind the scenes, I ran the turckey truck arround thanks giving and we did not need to supply those turckeys, regardless of where these turkeys came from (not maple Leaf) they were all checked to make sure they lived up to your standards. And they are from bills farm to be correct! Have a nice day!

From: FLORENCE on Nov-24-2009
I'm working at Pusateris. I got 15cent of raise last year and no one has got the pay raise this year. We have no break time here, acctually we have two times of 10min of break, but you need to switch your card out and in, also you need to walk through the building and walking upstairs to take your break, that takes you 6-7min for the double way. As I know, many people r plan to quite after this winter.

From: The machine on Dec-13-2009
I used to work at the Avenue road Pusteri's location and quite frankly, the only difference between the Yorkville location and the Avenue location is that the employees uptown are much nicer. But when it comes to management. They're all out for blood. They pick on you for anything! they treat everyone else like dirt, they say one thing to your face and the next they're telling the upper management something else about you. When I first checked this page out to see what the company was like, I honestly didn't think it was going to be so bad. Barely into my second week and already people were fired for the most RIDICULOUS reasons! I genuinely went in there thinking " I'm a strong willed smart person. I can do this job no problem" Turns out they make problems up about you and then hassle you about them. DO NOT WASTE YOUR TIME TRYING TO WORK FOR THESE PEOPLE! Another thing, for selling food that's so overpriced... they could A) do a better job at paying their employees and B) Take care of their roach and rodent infestations. If only you people buying the food knew. Some food will have been sitting on shelves for days, sometimes a full two weeks! will still be sold to you at regular price. Yet they say they are made fresh daily. I've seen unwrapped food dropped on the ground, picked up and then put back on the self to be sold. Again for those of you who want to work for this company, feel free... but you're lucky if you last a month. And for those who shop there, check the dates and check your boxed goods before you buy them to see how hard they are.

From: The Shopper on Jan-24-2010
I recently talked with one of the merchandiser on the floor and I was told to not buy certain olive oils because it was over 1yr pass expiration. For my own investigation I bought 1 of the olive and guess what!!!there was another label on top of the old expiry date!! I went back and got a refund. I will never ever shop there again..by the way be careful not to step on the mice close to the meat and produce area. This is just to make you aware of this store. CFIA is already reviewing my complaints and will soon take actions.

From: TheBEST on Feb-01-2010
Pusateris is a joke. They are invested with cockroaches and mice and should honestly not be open. Anyone in some position of "authority" (what a joke) treats anyone lower than them like garbage, and they even treat some customers bad like hmmm oh just sitting there and talking while someone is waiting to be served (refer to pastry, try the ass. manager) and re-wrapping old cheese and putting a fresh date on it... Since when is that fresh food? No wonder in the interview they tell to not to " reveal their secrets to outside sources" sorry bit he's, you are revealed.

From: anonymous on Feb-17-2010
Sounds like alot of bitter employee's most from the looks of it fired. Obviously jelous and kinda stupid from the spelling. Too bad guys Pusateris rocks! The best of the best.

From: anonymous on Feb-19-2010
thiss store is all hogwash the owners are laughing all the way to the bank

From: steven gilmore on Feb-28-2010
I shopped at Pusateri's for a while after moving to the area ,out of convenience.I was confused and shocked at their level of unprofessionalism in customer service, however that wasn't the worst of it.I saw two cockroaches crawling between the brownies the other day!Their unfresh products should literally be put on the backburner, re-wrapped, with an updated date, I'm sure, because they're definitely not tasting fresh, and then the greedy owners of this establishment should have the dirty joint fumigated!Oh yeah, their prices are ridiculous.Believe me, you could shop at price chopper ,spend a lot less, and get way fresher food and way better customer service!No joke!Of course mysteriously there are the odd random comments appearing on this page in defense big, dirty old overpriced Pusateri's.Don't worry, that's just one of the owners and sometimes a manager of the slum trying to pretend that they're employees or customers in order to protect their bank account.You know it's true,I shall be spreading the word of disgust about your roach motel,and I have lots of friends and aquiantances in the area.I don't think people should be dooped into eating roach feces or roach eggs in their food just so the scum that run this place can lay their fat lazy asses in Florida on our money!

From: theBEST on Mar-25-2010
sounds like anonymous is an owner, and is also very ignorant. HAHAHAAHAHAAHAHAHAHAHAAHAHAHAAAA i hope all those cockroaches eat you alive, shit heads.

From: berGit on Mar-29-2010
To theBEST, Vaffanclo!sarete del cazzo povera per tutta la vita! Vaffanclo!sarete del cazzo povera per tutta la vita!

From: Matt on Apr-18-2010
In my opinion, I think that this supermarket is awesome! The employees are acctualy treated good, despite whatever anyone else says! My brother works there, and he is good friends with everyone! He enjoys work there, and gets paid fairly. I would like to see anyone go in pusateris, and see if half the shit people say is true!!

From: Cito on Apr-20-2010
To be honestly, Pusatris is a nice place to work, i mean, it's not the best but the pay fairly, work easily. My mom has being worked there for 12 yr. she's happy to be there. If you got 3yr experience, you can make about $10.5 at counter, $10 at cash, $11 at shelf, $10.5 at kitchen. under the recession of these yrs, it's not bad, at least you got full hrs if you like.

From: Joan on May-02-2010
Uh careful about those stones you throw "anonymous" the correct way to spell 'jelous' is jealous... Just a heads up. I would only hope the comments being made are true and not of malice, 'cause based on what I've read my years of shopping and Pus will be coming to an end.

From: anonymous on Jun-15-2010
I worked at Pusateri's for a bit and it was Ok But my boss was the most confusing person in the world. At times he would tell me what a good job i did and then He will tell you why did you even bother working here your better off working in a Taco bell or get your cock out of your hand an get back to work. I always was working I helped everybody out even though i was busy. I dont think managment should be talking to there employees like this. I don't like the prices they have there, I dont like the punch out system it makes no sense for the people in the floral shop they have to come from there shop to our shop to punch out and then walk to the other end of the store to go to the staff room. we got two 10 min and one 30 min break. to get from the punch clock to the staff room takes 2 min to 5 if you are a smoker. another thing WAY TOO MUCH SEXUAL HARRASMENT people walkaround in the back talking about cock and masterbation and one person always talks about haveing there dog lick peanut butter off his balls WTF is that?!?!?! you are there to work and yeah have fun but really, thats just gross some of the people ive met there are someof the best people i've ever met. The Drivers are awsome Couple guys in meat couple people from the kitchen couple people from grocery and a couple from produce. what i'm trying to get at is shop at this store if you want but seriously its not the best in toronto people kesington market st lawrence market brunos fine foods are way better then this place pusateris gets there stuff from kesington and st lawrence market and like sell it for more Thank you for your time DOWN WITH PUSATERIS

From: X Patron on Jul-24-2010
Thanks for the many years of strolling through those very congested isles, with VERY expensive bathroom tissue,paper towels jam and so on and so on.Thanks for having me return stale pastries, corn on the cob that had been snacked on by mice,Thanks for having me standing at the bread department and having mice run across my feet (unforgetable).Have not been able to pick up a loaf a bread without that always coming to mind. Thanks for the many times I've purchase berries only to find them moldy.Read about rewrapped cheeses,pastries that were stale,or maybe snacked on by mice, yap I believe that!!Where did the old folks go. Miss them dearly.New management could have taken a few lessons from them.So Owners of Pusateri keep changing your sports cars (Ferrari,Maseratti,Porches BMW Etc) on someone elses MONEY NOT MINE.MOVED ON NEVER TO RETURN.Should be paying more attention to the details in your store and NOT on the latest HOT WHEELS .

From: Thanks X Patron on Jul-28-2010
I've shared the same experiences with you. And here I was thinking that I was the ONLY person that has gone through what you discribe above.Like you I've moved on.To add to your comment about the Ever Changing Fast Cars parked the the Owners Slots maybe her hairdresser/gambling/divorced brother hit a jackpot.Hope he leaves some money for the late owners children and parents.Poor little rich girl careful what you do.

From: Annie Onymous on Aug-04-2010
As a former employ (kitchen staff) I roasted,chopped,boiled ,baked and marinated a lot of products that I would say were far, far , passed the point of selling to customers in that so called high end prepared food counter.People make your on salads!!

From: Dulli on Aug-06-2010
Dear Management I recently left your company after being called in thier works"a lazy dog f---er". Two of your managers Sandy and Anthony humiliated me in the store. Your managers have no clue how to motivate,just humiliate.Human Resources?? Ha

From: Dulli on Aug-06-2010
Dear Management I recently left your company after being called in thier works"a lazy dog f---er". Two of your managers Sandy and Anthony humiliated me in the store. Your managers have no clue how to motivate,just humiliate.Human Resources?? Ha

From: Joan on Aug-09-2010
Um, to answer the comment about the owner Ida giving money to her late husbands parents I believe she ousted them a few years ago. I have not seen Mr Pusateri Sr there in a long time. Shame on her!

From: Bayview Village Shopper on Aug-11-2010
Regarding the poster in the mall (model with Studded blue bra exposed) you have got to wonder what are they trying to sale, sortes , Silk robes???

From: bayview mall shopper on Aug-11-2010
I think you meant to say escorts, right? Yep your right the poster is a little confusing. What are they promoting? Must be someone new handling advertising.

From: former bruno\'s employee on Aug-19-2010
hahaha, i kind of want to check out the store, sounds like a trip! Maybey it's not that bad as it sounds. Is the cafe there reasonable? ,dont care how much ill spend on coffee!

From: Annie on Aug-19-2010
Hey people if there is no green onions at the produce department (salmonella) they probably cleared out the fridge and brought the onions to the kitchen. Enjoy

From: the truth hurts....ex-employee on Sep-02-2010
i agree with Annie Onymous, high end my ass, imagine having a dead mouse kicked at you from the so-called high class owners mother ??? not so classy eh ??? You want high end folks head on over to Mark Mcewen's place, it is spotless !!! neat and organized with professional chefs and serious workers who know their stuff. There prices are reasonable and very organized. I shop there too, and there is nothing to compare..... At Mark Mcewen he has way better quality and an amazing selection of olive oils, vinagers, and spices that are not expired, and they certainly don't have all the stuffiness and attitute that Pusateri's owners, managers and customers have, HR.....if you want to laugh all you have to do is see all the ass jiggling that goes on up there, and to boot, the employee's downstairs we were not even allowed to use the same washroom as the office staff, that's because their shit smelled better than ours....and no I wasn't fired I quit !!! it's a waste of time working there, you will never amount to anything there, go and work anywhere but there.

From: showoff on Sep-02-2010
Weeellllll! so far I think that it's best Pus closes down shop! Where are the city inspectors with all the dead mice and roaches. This is very disappointing to here; more bad comments than good. In this century this shouldn't be happening shame on you! As far as shopping at Bruno's and Mark Mckewan's yes all the way This showoff deserves to spread the word Cazzo!!!

From: x-customer 1234 on Sep-03-2010
HEY...anonymous on Feb-17-2010 Before you call the kettle black and have the nerve of calling someone stupid why don't you learn how to spell first....you spell JEALOUS like this, not the way you spelled it, and how do you know that these "bitter" employee's were fired ??? Were you the one who fired them???....it is so sad to see how these people were treated when all they were doing was trying to make an honest living on what looks like slave wages, There is no way that I can continue to shop at a store that has absolutely no respect for their employee's, or the quality and cleanliness of the food that they are serving to customers and if the stories are true about the mice, rats and roaches.....YUK !!! I will definately be looking for a new place to shop.....see ya !!

Comments on store:
From: ALI on Aug-28-2010
HOT POT IS THE BEST SHISHA CAFE AROUND THE GTA AND TRUST ME I HAVE BEEN AROUND. IF YOU THINK I`M KIDDING GO AND FIND OUT YOURSELF.

Comments on store: Terroni
From: terroni on Dec-24-2003
sono un italiano e vivo in francia mi chiamo terroni pietro in italia mio paese si chiama monti di guinadi provincia di massa di carrara vicino a pontremoli vi mando un buon natale e felice anno nuovo 2004

From: gigi on Jun-23-2004
viva massa carrara viva la merda nel mondo viva terroni

From: A&A on Aug-12-2004
Serendipidous find on Queen Street: We were disappointed to find out that a restaurant where we had planned to dine only served until 10pm. On the hunger search...we stumbled across Terroni's across the street. Who knew we'd find the best pizza place in Toronto! Terroni's boasts a relaxed eclectic ambiance with the option of eating at the cooking counter where guests can watch the chefs in action. The menu is reasonably priced and has a great selection of pizzas and pastas. Oh...and on the way out, Terroni's has shelves full of difficult-to-find italian dried and preserved goods for purchase. Highly recommended! PS. Ever since the discovery last winter, we frequent Terroni's quite often...and we have never thought twice about trying that original restaurant accross the street.

From: Tom Henderson on Nov-02-2004
TheThe service at the Victoria street location is an absolute mess! From the very beginning when the female server took our order while scratching her head for at least a minute while showing us her unshaved arm pit.. all the way through to her sarcastic wave goodbye, it was appaling. First salads arrived (mediocre & overpriced) then we waited 35 minutes before our entres appeared. Along the way, I asked the server if there was a problem. With unbeliveable arrogance, she said "no.. why would there be a problem?" I knew she made a mistake with our order when I saw her look it up on the order screen and watched her confusion and consternation. No apology, no reason given.. only, "it'll be a few more minutes." A decent restaurant would have acknowleded the mistake, apologized and offered a free drink, entre or desert. None of that happned here! And at these prices, I'd expect at least a sincere "I'm sorry". I will never forget the defensiveness of this server when I noted we had been waiting an unacceptable amount of time for our food. Truly, spectacularly horrible service. If you have an enemy you want to annoy to death, Terroni on Victoria would be a good place to go. If you long to be treated with decency and respect for your money, go elsewhere. For the first time in my adult life I did not tip! I'll bet she experiences this a lot, so If you have a used bic shaver to donate, maybe this waitress can use it.

From: Marc on Mar-03-2005
the worst meal I have ever had, very dente pasta, poor service, and small portions when I mentioned my complaint to to the manager of the Queen street location he said "sorry you did not like it". This place is trendy and very busy , I can't understand why?

From: Jenniflower on May-16-2005
Terroni is a great restaurant! When I lived in Toronto, we lived very close so I went like... once a week! I miss it a lot now, but i give it a 5/5!

From: Dave Piehl from St. Louis on Jul-15-2005
We thoroughly enjoyed our dinner at Terroni's last evening. While it did get crowded, the food was hot and very tasty! We stayed and enjoyed Tiramisu for dessert. We highly recommend Terroni.

From: Franny on Dec-14-2005
Amazing food!!!!! Amazing atmosphere- it felt like I was in Italy!!!!! Amazing service!!!!!! Great place to go on a date, lunch, dinner with friends on a weekend!!!! WOW!!!!!

From: Matt on Oct-24-2006
Victoria street location. Mediocre food. BAD service. Conversation overheard at 5:30 pm ... Customer: "Hi, how long for a table for 4?" Little Guy at the Front: "Everyone wants a table for 4. Come back at 7." Niiice. Do you think he came back? Nope ... and neither will we.

From: Vi on Nov-26-2006
Regarding Queen St West location. I happened upon it by accident. I was pleasantly surprised at the quality of food and bustling yet comfortable atmosphere. It turned into one of my favorite restaurants. I dine out often and made it a habit to share your experience with many friends and associates because I loved it! Unfortunately, I no longer frequent this establisment because I simply can not tolerate being waited on by kids with sassy attitudes -- specificaly an 18-22 yr old blonde boy. Sorry Terroni I will not return. You may want to look at a situation like this because I am sure I am not the first to stop dining at your restaurant for this reason. Thank You.

From: Chris on Dec-26-2006
Ignore those bad reviews. Terroni has the best pasta in the city. Plus, the pizza and salads are fantastic. There's nothing wrong with the service. Go there.

From: Carlos on Jun-04-2007
It was a long wait to get in and it just was not worth it. The food was very average, the tables were too close together and the waitresses were rude. Do I need to put up with attitude from a scrawny creature with hairy armpits dressed in an undershirt, while I'm trying to eat my food. Don't waste your time, go to a real restaurant.

From: oreo maria on Jun-23-2007
From the moement we arrived at Teroni at Yonge and Balmoral we encountered attitude from the hostess and wait staff. My brother oredered spaghetti with tomato sauce but it was lightly covered with it. When he asked for more he was told that they make only enough sauce for each dish. We could not believe that for we have never been refused extra sauce at other restaurants even if they had to whip some up (plus you need sauce on hand when making pizza). She also told him this want not home where you can get extra sauce (like we never eat out). In the end she gave us sauce (1 mintue after asking for it) but said we would be charged and again could not believe that. She gave us the impression though that she had waived the fee but lo and behold it was on the bill. Now the $2.50 is not going to break our bank but it is the prinicpal. We will never go there again. There are better Italian restaurants in City

From: Timothy on Sep-17-2007
Terroni's has a great atmosphere in the restaurants on Queen St. and Victoria St.. The staff are both pleasant and welcoming and the food is great. The portion size is fine and you don't leave the restaurant feeling stuffed. I have been going to Terroni since 1999 and I love the cozy atmosphere, the pizza is amazing and the staff have always been pleasant and friendly. I have introduced many people to these restaurants and everyone enjoyed the food and the atmosphere. I wish Terroni nothing but success and look forward to dining in the new larger location on King St.

From: Angela on Sep-19-2007
Our family with two young kids went to Terroni on Balmoral for an early dinner on a Saturday in August 2007 (it wasn't busy because it was 5pm). The staff was friendly enough but were somewhat pre-occupied by one of their staff members birthday and birthday cake. What was worse is that our 5 year old was starving and wanted butter for the bread as they only brought olive oil. Well, obviously we weren't versed in Terroni's no changes/subsitutions or whatever other crap they spew about not accommodating simple requests. They said they have butter in the kitchen but they won't give you any. Now please explain to me how being allowed butter for BREAD is changing the integrity of a dish. It's BREAD for crying out loud. Despite the butter request being turned down, I later decided to ask for balsamic vinegar for my $13 appetizer of bufala and tomatoes. I knew it was likely pointless but the nice waitress said she'd ask even though they don't give it out either. Amazingly, she came back with balsamic and said it must be my "lucky day"! While I appreciated getting the balsamic I hardly feel that I should feel "lucky" for getting some balsamic vinegar for an appetizer that I'm paying $13 for! And by the way....I've been to Italy and eaten at "authentic" Italian restaurants and guess what? They serve balsamic at the table with that dish I ordered. I strongly recommend NEVER GO TO TERRONI - ever. I certainly won't and I will tell whoever will listen...especially now that I've read other similar reviews about Terroni and at different locations too. An anti-customer establishment such as this should not be rewarded for such attitude on simple, reasonable requests. People aren't asking them to whip up dishes that aren't on the menu. Owners of Terroni - GET REAL. Your restaurant ain't no 4-star establishment. And quite frankly I hope you go out of business given your attitude to customers. I've been to 4 star restaurants and they generally try to accommodate people if the requests are reasonable. That's what people pay for...not attiutde!

From: anne on Sep-28-2007
This is kind of in response to the reviewer who couldn't get butter for her kids bread ... hey lady, you know where you can find butter? At your own freaking house --- eat there! Also, don't let your kid get that hungry- bring snacks! I am not an employee of this restaurant or good friends with its owners or anything but I do love the food and fun atmosphere. I also respect their wishes to stay true to the southern Italian menu. There are hundreds of restaurants that spew out mediocre food for the minivan majority, with little packets of butter and all that crap, but terroni is special and I certainly wouldn't discourage people from eating there -- I recommend it to everyone I know!

From: anonymous on Oct-02-2007
I went to the location on queen street west and it was not what i expected. The service was rough and the food not the greatest. Next time i will give my money to McDonalds, at least that way I know what to expect.

From: anonymous on Nov-21-2007
whoa lady, why so angry at a mother who wants butter for her child? the staff at the queen st. location can be crabby at times, this is true. Also, I have noticed that the quality is just not what it used to be. Went for dinner recently with a bunch of friends, the gnocci was tasteless, not the little bites of heaven that they used to be. Also, the bucatini is a good pasta but the rest were mediocre. Stick with the pizzas though, you can't go wrong with them or with the fungi assoluti salad.

From: Patrick on Dec-05-2007
Having been introduced to the Terroni on Queen by a good friend this summer, who as a result gained considerably in my estimation, I have become a Terroni's addict. It is a magical combination of amazing food, ambiance and the wonderfully mixture of patrons. If I don't Terroni on a regular basis I lose some of my, albeit minimal, humanity. So get out there and Terroni!!! If you can't stand hairy armpits and food served in a way slightly different then you are accustomed to it may be that instead of going off your nut, you just go elsewhere

From: Sabrina on Dec-12-2007
Yawn. It's an Italian restaurant, the food is okay (certainly not great, sometimes just terrible), the staff are rude, the atmosphere is fake, doesn't really make you feel you are in a little cafe in Tuscany. To the owners, get over yourselves, you are not rocket scientists, you sell pizza. You have moved into the Courthouse and you have big shoes to fill, no more lineups out the door of your little hole in the wall spot. There are many better, and more authentic, Italian restaurants in Toronto than this one.

From: Marlena on Jan-18-2008
Some visitors have commented how much they love the restaurant, hairy armpits and all. First of all, hairy armpits on their own do not create authenticity. Secondly, hairy armpits on a bunch of servers with attitude, who are too busy kissing up to certain customers who might give them a bigger tip, and don't have the time to actually do their job (which is bringing the food to your table, and then clearing away the dirty plates), is not something worth spending one's hard-earned money on.

From: Carlos on Feb-04-2008
Next time you go to Terroni on Adelaide and they tell you it's only a 45 minute wait (since it's a slow night), say goodbye and walk a block away to Mercatto on Toronto Street. They'll welcome you into a much nicer restaurant, with better food and without the arrogant attitude.

From: Victoria on Feb-12-2008
Just love your restaurant, the atmosphere is so real and so raw. The pizza is still the best in town. Preferred your other location, much more intimate.

From: LP Doren on Feb-23-2008
Been to Terroni's on Balmoral, and tried the new one on Adelaide East last night, and was crudely disappointed. Mind you, my friend had the pizza. But I had the misfortune to order the daily fish, swordfish that came oddly sliced thin laterally (!?!) , some slices with holes from the dubious enterprise, and as tasty as hospital food - no spices, no herbs, no nothing. Even the frisée that came with it had not a sprinkle of oil, vinegar, or even lemon let alone specks of parsley. The menu offered much done with ricotta, notorious for imbibing sauces and leaving them clumpy. Where's the marscarpone? They brought us the wrong lemon (ricotta!) cake at dessert too. This can only be southern Italian/North American cooking. While it may make for good food at home, it doesn't "cut" it in gastronomy.

From: LPD on Feb-23-2008
PS: For pizza, I would still go to Fillipo's, Marcello's and Caffè Doria who make pizza in wood burning ovens, before coming here again.

From: Margaret on Mar-01-2008
My friends and I were looking for the Courthouse, sure enough it was gone, but we decided to try Italian food instead. We were disappointed. We had a long wait and the food was very ordinary.

From: John on Mar-01-2008
I love Italian food, so I was interested to try a new restaurant. I don't think I will be returning, as it was quite mediocre.

From: Roberto on Mar-06-2008
Lots of hype, but actually quite ordinary. We had a long wait, the food was so-so and the servers were rude. I'd recommend not to bother.

From: chiara on Mar-11-2008
If you decide to run with the restaurant policies and the attitude that Terroni has, your food better be impeccable. And the food at Terroni is anything but. Calling it mediocre is complimenting it. Of course it tastes somewhat OK, because the ingredients are good quality. But to anybody that knows something about cooking, it's pretty obvious that Terroni doesn't. Rustic food is simple and can be really elegant, but what Terroni's doing is rustic in a very bad way - sloppy and tasteless. Pizzas are not what they used to be, somewhere along the way people forgot how to make the dough taste nice, paste are somewhat ok, depending on the day, but the secondi are just horrible. And their gnocchi and ravioli would turn off anybody - the first absolutely leaden and tasteless, the second missing their stuffing 4 out of 5 times. There's much better Italian food in the city, and they don't use the world 'traditional' as an explanation for not knowing how to cook.

From: pecka on Apr-12-2008
Where to begin? From the four slices of bread to be shared among the five of us at the table, served with tasteless oil, to the pasta and pizza entrees served with barely discernible toppings/fillings, to the arrogance of the manager lecturing the member of our party who dared to request balsamic vinegar for her bocconcini and tomato salad. First she was instructed by our server to try it as it was, which she did with the oil, salt and pepper she was grudgingly allowed. When she again requested some balsamic vinegar, the manage came to our table, and spent several minutes insisting that to serve this salad with balsamic vinegar would impinge on its "authenticity". Never mind that our friend had recently been in Italy, which is where she was first introduced to the combination of bocconcini and balsamic. The upshot is, my friend handed her salad over unfinished, and we enjoyed a lovely dessert and coffee across the street. We thoroughly enjoyed the great service at The LIttle Black Dress Shop in the afternoon, but recommend you give this Little Rude Restaurant a pass!

From: M on May-06-2008
I disagree with the above - and I do happen to know a thing or two about food. I go to Terroni's often, and au contraire - I find their olive oil and crusty calabrese divine. When I was there last, I had a lovely antipasti starter with fantastic speck and a crumbly parm - I find their ingredients fresh and the quality high. For my primi I had Spaghetti in Canna a Mare - (homemade spag. with fresh clams, mussells, scallops, tiger shrimp) in a tomato sauce that was light and fresh. The portion of seafood was generous too... My companion had the Tirolese pizza which was lovely as well. Furthermore, while I am aware they do not do any menu substitutions, I have never had bad service and always enjoy the food and environment when I visit Terroni's.

From: M on May-06-2008
One more thing, I always go to the Queen West or Balmoral location. Have never been to Adelaide's...

From: Imran on May-28-2008
What a load of pretentious bollocks this place is! The food is PONY and how dare they tell that I can't have basalmic with my buffalo due to the "integrity" of the dish being compromised, this from a place which doesn't know the meaning of integrity. I highly recommend you all go there and order the buffalo mozarella and DEFINITELY ask for the basalmic. Ensure that you have already started eating the dish and then once refused on the basalmic, send the almost fully eaten dish back and tell them to shove it where the sun don't shine and refuse to pay! Sweetmans!

From: Girl 22 on Jun-25-2008
What started out to be a birthday celebration ended up being a sickened and horrifying experience at Terroni - Yonge & St. Clair. The pasta was tasteless, dry, hard and served cold. We would not recommend this restaurant to anyone. First of all we were crammed on a table that accommodate 4...and it was five of us. We didn't think anything of it since we were out to have a good time and we didn't really cared....we were all very flexible. Secondly one of our friends ordered a drink. She looked nothing like a teenager but was requested to show an ID. We know its the law and abide by it. Still having lots of fun. We give the waiter a health card with picture, DOB etc etc everything that you will think is required to check proof of age. He denied that saying that 'they' take only drivers license. We were all taken back, but humbly obliged and give him the drivers license. We were still having fun at this time. Thirdly, we ordered a round of Ice Tea and water for everyone. We were given a container (bottle/Jug) of water of about 1 liter of water. Within a short time we finished the water and asked for more. At that time the waiter told us that 'they' do not have any more water. We were just stunned. At time point we knew that something was going on. We told him that we were never denied water before. He then went over to another table where people had just left, he picked up their water (1/2 jug) and brought it to us saying that this is the best he can do. We were just horrified and appalled that we were treated this way. We refused the water and said that we would not drink anyone else's water. He then took the same bottle and went to the back and fill it from the tap and brought it back. When he brought it was still foaming (not sure if he did anything with it), from the effect of the tap. We are not sure of the procedure of serving water from the tap, but we know that when he brought the first bottle it didn't look like that. It was chilled and clear etc. None of us drank it. We ordered our food plus appetizer. We waited half an hour before we got our food. The table next to us that came in after us, ordered and was eating and our food did not arrive. When our food came it was cold and dry. There was no sauce etc etc etc. One of the party in our group took a while before he was served his pizza. We were all eating while one of the party in our group sat and waited and waited and waited for his pizza. We asked for Tabasco sauce and was told that they do not have. We were deliberately ill treated and we felt violated. We did not give any reasons what so ever to receive such a degrading and horrifying treatment. We were mannerly and polite to the extend that we even left a 15% tip. Its the way we were brought up by our parents who thought us good values. One of our friends were in tears by the end of the day. The next day we called the manager and lodge a complain. The manager denied that anything of the sort has happened. We then asked to speak to her superior. She took our number promising to pass on the information and never called back. Until now we are still waiting.

From: Jeanette on Jun-30-2008
I can't believe all the dismay over being denied balsamic vinegar at Terroni. The stuff is not like salt or pepper: in fact, it's pretty potent. I was at Terroni--don't know when exactly--and sat beside a guy who flipped out over not getting balsamic for his Caprese con Mozzarella di Bufala salad. Look it up in any reputable food book, or even on the internet, and you'll see that the salad is not traditionally served with the stuff (soft creamy cheese with vinegar ?!?!?). It became a fad in the 1980's when North America went nuts for balsamic and started pouring it on everything. The fact that a restaurant exists that cares enough about their food to not pour stuff that doesn't belong on their dishes makes me very happy. People who want to pour ketchup on their macaroni or balsamic on their bocconcini, can go right ahead and do it, and I bet the folks at Terroni wouldn't care--just as long as they do it at home.

From: Kelly Ann on Jul-01-2008
I used to work there so I should know. The food is not good. The tips are though, particularly if you show enough skin to the right customers. So who cares, it's all about money.

From: sabrina m on Jul-11-2008
Hey, I used to work there too. It was a good job for a girl like me, but you're right, the food was not so great.

From: Vicky on Jul-12-2008
To the owners of Terroni, maybe you should just close your doors - after reading all these people's comments about your restaurant, with its arrogant attitude and its tasteless food, who would want to waste their money at your establishment?

From: Jenn on Aug-13-2008
I have now been to Terroni three times, twice at the Queen restaurant and once at the Adelaide. Overall, I have been disappointed each time. I wanted to love it, it came so highly recommended, but I just can't. I find the pizza tasteless (I have tried three and been disappointed each time), the ordering policy pretentious for a place of this quality and the service mediocre. Last night at Adelaide we had a table of 7. Our entrees arrived, followed by our drinks and bread. I much prefer the drinks/ bread first, followed by entrees approach. Not much else to say, the decor is nice, the buzzing ambiance is nice, but the food is... meh. I won't be going back unless it's for special events organized by others. Too bad because it's only about ten steps from where I live - maybe I'll try Mercatto instead?

From: Pete on Aug-17-2008
I felt much better after discovering from other reviews here that I was not the only one to have had an unpleasant experience with the service. At first I ordered diet coke, which I was told was not available. It could have ended there and the waiter could have walked away, but he insisted on lecturing me that the owners do not believe in sweetners, that the ownders are "anti-sweetner and they don't support it". It was a bit strange but I thought nothing of it. Then after the pizza arrived I asked for some olive oil to drizzle on top. Then I got the lecture from the waiter and he denied the oil. I found this to be strange and inconsiderate, so I won't go back and I don't recommend anyone else go back. To no change menu items because it makes preparation complex for the chef and waiters I understand, but to enforce it as a stand for some kind of pretentious princple is not good business or welcoming.

From: TerroniHater on Aug-24-2008
I just tried Terroni's for the first time, after hearing great things about the food. We asked 3 waiters for fresh grated parmesan cheese for our pizza (which was supposed to have parmesan on it already, however we could not see any), and each time, were told that we could not have cheese for our pizza, as the dishes are all served in a very particular way. We eventually complained to the manager, who agreed with us that they are losing customers over this "policy", however did not wish to resolve the situation. He mentioned that Terroni's stopped leaving the cheese graters on the table 2-3 months ago, because people were using it on their pizza! We explained to him that denying a customer parmesan cheese is like denying them salt and pepper, and he stated that "no fine dining establishment provides salt and pepper". His comment is certainly lacking validity, as I have yet to be refused salt and pepper in any kind of restaurant! And after today's experience, I can't understand why he thinks Terroni is a "fine dining restaurant". His only attempt at rectifying the situation was offering us a "seafood dish" instead. At this point, I am still unsure what that would have solved, as we went to Terroni specifically for pizza! I should have left the pizza and walked out, however I ate it anyway, and paid for it, however for the first time ever, I left exact change with absolutely NO tip! There are many other wonderful restaurants in Toronto that actually try to please their paying customers - Terroni is NOT one of them! Do yourself a favour and spend your time and money elsewhere!

From: Paul on Sep-12-2008
I heard such great things about Terroni. About how it is the best Pizza in Toronto. Ugh, how wrong could everyone be? At the Adelaide location it was terrible. It was bland, had few to no ingredients on the pizza. The only grande thing about it was the price. Extremely over priced for what you get. Just. Not. Worth. It. I felt like I wasted 40 minutes and $40 of my life going here.

From: yummyum on Sep-17-2008
What I love about terroni is how true they stay to the traditional style of Italian food. They serve the food as if you are a guest in someone's home in a small countryside in Italy. Imagine asking for more balsamic or parmesan when you are a guest at someone's home! But also needless to say, each dish is a family recipe and is specially formulated to apply to each pallette. The problem with substitutions and modifications is sometimes those substitutions will ruin the flavours that are meant for the dish, and when this occurs, the customer automatically claims that the restaurant is not good. A customer would NEVER blame their own decision to modify the food. Having said that, I wasn't always on Terroni's side. In fact, I was just as angry at first, but having thought it through i think if that is how they want to run their business then so be it! All their ingredients are of the highest grade available. From the Vita Eggs that they use all the way down to the meats that are butchered themselves or bought from local butchers. Their cheeses are of highest quality and they make the pasta fresh straight from their basement daily. The seafood they serve is always fresh, not frozen. Don't you want that kind of quality in all the food you eat?

From: Disappointed diner on Sep-25-2008
The arrogance at Terroni's is appalling. All requests were denied. The assumption being that the chef knows what I like better than I do. Well he's wrong. Can I have my sandwich pressed? No. Can I dip my sandwich in olive oil and vinegar? No. Can I have mustard for my veal sandwich? No. Can I have cheese for my pasta? No. Can I have salt and pepper? Reluctantly, the waitress agreed to provide that, and watched over my shoulder while I added it to my food. Apparently she was not allowed to leave the salt and pepper on the table. I guess the diner is not to be trusted. The food was bland, dull, and overpriced; but the overall arrogance of the waitress and chef made the meal even worse. I know what I like, too bad Terroni's won't allow me to have it my way. In a city with so many great restaurants, Terroni's attitude doesn't stand a chance.

From: Jane on Oct-18-2008
I ate at Terroni last night and I loved it! I had the best pizza ever, the crust was excellent! I was a little dissapointed with with the pasta with meat sauce thou. Where was the cheese? But we will go back.

From: Alfonso Ribeiro on Oct-21-2008
The food was bland and overpriced. The waiters were pretty much useless. I would give this restaurant a rating of 1/5 and never come back again.

From: italto on Jan-23-2009
from reading all of the above...i have a few things to say. I have been a fan of terroni since they opened, on a dreary strip of Queen st West that no one wanted to go near except students musicians and artists who took up residence in cheap studios. that area is what it is thanks to terroni and others willing to take a chance on the neighbourhood before it became littered with drunk suburbanites, 12 dollar martinis and condos. for the comment about it not resembling anything like a tuscan cafe? well, that would be because Tuscany is in the north, and Terroni is SOUTHERN italian food. Also, the look comes from the fact that when they opened, they made use of old, reclaimed, vintage items to decorate, which many upstart toronto restaurants do, and that look just evolved as they expanded. for people who say that the food is horrible? what are you basing it on? the bastardized slop that they serve at Pat and Marios or the olive garden? And where do you get your pizza from? dominos or somewhere else that you have a coupon for no doubt. pizza was not meant to be 3 inches thick with anything and everything thrown on top. italian food is all about simplicity and subtlety....not slapping as much tomato sauce and cheese on something so that everything tastes the same. Remember, the very first pizza ever was a dough with a little bit of herbed sauce, and cheese look it up... for the people who complain about the no butter for your bread? why dont you just ask for some mayo and wonderbread while you're at it. and for the substitutions, there is a reason that these recipes are the way they are, and that should be respected...if you were at a 5 star french resto, would you ask that some balsamic be thrown on top on top of your duck with the port demi glace? Unlikely....don't let the fact that this is 'comfort food' confuse things....some of these are family recipes, some are new. but they are all planned. and for the people that complain about the busy-ness, and the closeness of tables, and the din and the chatter.....GO SOMEWHERE ELSE! it's not like someone forced you into it, you saw the place was jumping when you joined the line up for a table.... yeesh, Terroni doesn't claim to be perfect, and they don't assign their own star ratings, so obviously it's coming from somewhere else..... if you had a bad time, that sucks, but sometimes, that happens...you might have been in a bad mood when you got there, maybe your server was working two sections cause someone called in sick, who knows? I have never had a bad meal at terroni, and often share the line with first timers asking for advice on the menu...and almost everytime i do, they find me at my table to thank me before i/they leave.

From: Caroline on Mar-25-2009
a group of 6 of us went to Terroni and first we were told they carry no diet pop of any kind and were told we could have Limonetta or sparkling water. Later someone at my table saw the Limonetta bottle I ordered and said do they have Orangina, which we asked and they did, but we were never told that. My firend had ordered milk prior to this and it was warm when it came to the table. We were told they didn't have butter for the bread only their special olive oil. Then I was told I couldn't ask for my meal to be without oyster mushrooms. Later, someone else at my table asked for cheese on their pasta, which has seafood in it and were told that the cheese is too strong when put on seafood so no they couldn't have cheese on their pasta. I was shocked and appalled, but thought okay if the food is as good as everyone says it's worth this snobbishness. IT WASN'T THAT GOOD.

From: AG on Apr-02-2009
Went for dinner with two friends a couple weeks ago. All this attitude people complain about was nowhere to be found. So they didn't seat us until all our party arrived...not a big deal, and not unheard of. Unsure of our wine choice, we asked our server if she's tried a specific one, she said yes, and gave us her opinion. Wine was fantastic as she'd indicated. Each of us ordered pizzas that arrived within 7 minutes of being ordered. They were fantastic and needed nothing but what was on them -- though the fresh hot peppers in a bowl on the table were great! Were not rushed in anyway, and even when we gave the young lady 3 credit cards, she didn't bat an eyelash. Fantastic meal, fantastic server. If you don't like "eating off the menu", go elsewhere, pure and simple.

From: JCKC on May-14-2009
We went for Mothers Day, expecting a lineup and getting one. After about a 20 minute wait, we were seated and treated to absolutely the best Italian food i have ever had. Seriously, no pretenses here, just great super fresh food, good wine and decent service. The star really is the food. We had the mezzo y mezzo platter, which was fantastic, followed by a beet salad - to die for - and the margherita pizza which was phenomenal! I want to get the tomato sauce recipe. Seriously, it was great. I would absolutely go back every time I am in the big city.

From: Fred on May-16-2009
I used to frequent Terroni on Victoria with some of my buddies when in Toronto on business, hadn't been back to town for a couple of years only to discover the restaurant at that location had changed, now it's Osteria. But things are pretty much the same as before, the food is still ordinary but the attitude, that's what makes it great, because that's what makes for a challenge for us guys. Ultimately, beneath all that attitude some of the waitresses are still a sure thing, my favourite was Kelly but she's no longer there. So go to Terroni, not for the food but for the fun.

From: big city girl on Jun-01-2009
To JCKC - If you thought that was good food, you really should get out a bit more. this is one of the worst italian restaurants in Toronto.

From: Christina on Jun-29-2009
I went to Terroni for the first time, and wasn't impressed with the food. For what I paid, I was expecting much more in quantity. Also, the taste of the food was just ok. I had the do da pizza, and it was good...not great. I couldn't believe how limited the drinks were. I had to run through a list of at least five drinks, and finally settled on a bellini. The drink selection was terrible.

From: Tina on Jul-08-2009
I'm glad to see that some people do not conform to the over-hype of this place. Stop following the sheep, and believing the iPhone commercial and food reviews in Toronto Life. Finally had to see what this place was about, so my fiance and I headed down on Tuesday night at 9:00. Menu was nothing to brag about, the 'handful' of gnochhi my fiance ordered was sub-standard at best, the salad was okay, and the pizza was bland... Just okay... If people want to dwell on the "true", "pure" and "historic" ingredients? My father imports far better olives than these guys... Lets put it that way.. BOTTOM LINE: I think people just eat here (at the Queen West location that is), because they think its some kind of priveledge. Do not placate the ego of the chefs and owners. this place is OKAY... Just okay... I wouldn't bring out-of-town guests here to boast about anything, or waite in line for more than 15 minutes to eat at this place either. ~One thing I will say.. The service was super fast. Ordered, ate and paid in 20 minutes. Good thing too- went for dessert somewhere else.

From: Steve on Jul-10-2009
Had the most bizarre experience at Terroni's Adelaide, and certainly will not be going there again. My girlfriend ordered a past with shrimp, which she found a little bland so she asked for some parmesan, and was told flatly NO by the waitress, we don't serve it with seafood. We were both dumbstruck. I then asked the waitress if I could have soem for my (meat based) dish and some pepper, so she went and got some. When she served my parmesan, I asked nicely again to just put some on my girlfriends because she wanted some - she said NO again. We then asked for a manager - he came, and after we again asked nicely - he said NO...we just don't serve it with that pasta. I asked why they would not just serve a customer what they have asked for (after all it is just cheese) and his answer was dumbfounding....he said 'let me take your food away, and I can bring you the menu and you can choose a dish that we do serve with Parmesan'. As I said, we won't be going there again. We sent back the food (which was by this time cold anyway) and left. Bizarre in this day and age that any self respecting restaurant can say NO to a customer for some cheese.

From: Aquino Laudari on Jul-12-2009
A few weeks ago, my wife and I decided to go to Terroni, on Queen Street, with another couple. We had the most uncomfortable, unusual, and insulting experience that we've ever had at a restaurant. From the time the waitress first took our drink orders, to the time we spoke to the manager to complain and eventually cancel our food orders, I actually thought we were being 'punked'. The whole experience seemed like a joke. Unfortunately it wasn't. We asked for a gin and tonic and were told that they didn't serve tonic water, but they would gladly replace it with limoncella. Then we asked for a cranberry and vodka instead, and were told that they had no cranberry juice. We also asked for Corona and were told they didn't have it. Then we asked for Stella Artois instead, and were told they only serve Italian Beer. We asked for a diet coke and were told they had no diet drinks, but would gladly get us a Brio instead. After accepting the beer they had, which was in fact room temperature when I got it, and ordering a bottle of sparkling water, we were ready to order our food. I was hoping they had cozze as an apetizer, but they didn't. I was also looking for a pizza with arugula on it but couldn't find it. I new that they didn't substitute ingredients on their pizzas, so I asked the waitress if I could have them ADD arugula to my pizza. She said, flat out, NO! They don't modify the menu for anyone..."it slows down the kitchen, and causes a lot of confusion", she said. At this point I wanted to ask her to tell me what kind of pizza I felt like eating that night. Instead, I ordered a pizza with an arugula salad so I could secretely put in on my pizza myself, hopefully without the Terroni restaurant police noticing. The waitress brought us some olive oil and some stale bread to tie us over before our meals arrived. I asked if we could get some balsamic vinegar with the olive oil and the waitress's initial response was that they didn't have balsamic vinegar. I couldn't believe this! An Italian restaurant in downtown Toronto doesn't have balsamic vinegar. Desperately looking around for hidden cameras and waiting for Howie Mandel to come out from under the table, we all tried very hard to remain calm, and roll with it. This is where we asked to speak to the manager. When this fine gentleman arrives, he listens to half of my sentence, interrupts me, then starts uttering what sounds like a well-rehearsed speech of how much time and effort the owners of Terroni spent on planning the menu and how precisely calculated all the ingredients are in their dishes. He then goes on to confirm that the waitress actually lied to us and that they did in fact have balsamic vinegar, but they would never serve it with their 'family blend' olive oil since it would contaminate it and completely take away from its natural, divine flavour. I thought I was being schooled on Italian cuisine. I guess being Italian and eating in Italian restaurants for the past 42 years means I know very little about Italian food. When I tried to talk about the lack of respect for what the customer wants and how dissatisfied we were, I was interrupted again with an insulting, condescending, and arrogant tone. His lips were moving, but all I heard was shut the hell up, eat whatever the owners tell you to, and eat it the way they want you to, because after all, they know better! It was interesting how he turned it around as if we were insulting Terroni and did not appreciate all of the effort the owners put into designing the menu. Finally, I asked him to stop talking and to listen to me. I let him know that the bread was stale, the beer was warm, and the menu was limited. We asked him to cancel our orders and notified him that we were leaving and probably never coming back. His response was, 'oh well, that's your perogative.' He made no effort to correct our problems, showed absolutely no concern for our satisfaction, and sent the waitress with our bill. It cost us $30 for two warm beers, one bottle of water, some stale bread, olive oil, and a lesson on how to eat Italian food. We ended up going to the Italian restaurant across the street and had a great time. Can you believe their bar actually served tonic water, Corona, and diet coke? What a concept!

From: Roberto on Jul-16-2009
I went to Terroni on Balmoral Ave. the other day with my mother. While we were waiting to order, we were brought a small dish of olive oil and some bread and my mother asked for a little bit parmigiano-reggiano cheese to put in the oil for dipping the bread. To our disbelief, the waiter refused our request saying that the olive oil was of a too fine quality to be tainted by the cheese. He went on to say that they try to be as authentic to southern italian cuisine as possible and they make an effort to uphold their reputation. Let me be clear here, my criticism here is not directed to the fact that my mother was refused cheese to mix with the olive oil. It is at the pretension of Terroni of trying to appear 'authentic'. I have been to Italy 7 times in my life. I have eaten in southern Italy and northern Italy and have never been told that I could not put Parmigianno-Reggiano in the Olive oil. In fact, it is a practice I learned in Italy from Italians. In particular, when you travel in Southern Italy, in Calabria (I believe one of the owners is from there) you encounter the least amount of rigidity with their cuisine. The area is rural and poor and the peasants who live their hardly have the time or care to defend their culinary traditions as Terroni does. Lastly, if Terroni wants to appear authentic, they could begin by training their waiters to pronounce the names of the dishes properly. When i was being told the names of the specials by the waiters, I got a flashback of listening to backpackers in Rome trying to pronounce Gnocchi.

From: Aquino Laudari on Jul-23-2009
My apologies, a correction to my July 12 review on Terroni. The Terroni we went to was in fact on Balmoral Ave. not Queen street, and the other Italian restaurant across the street that we ended up at, which by the way was extremely flexible and accomodating, not to mention had awesome food, is called Capocaccia.

From: Harry on Oct-11-2009
Had a veal sandwich at Teroni's Queen St. location. The "veal" was as tough as shoe leather - or was it "veal" hooves? Or was it a cheap cut of cheap tough cut of pork?

From: Just a girl on Mar-14-2010
Thank you all for your comments. This restaurant should be closed down. It is a disgrace, with arrogant management, arrogant and stupid servers, and very mediocre food.

From: dontworyy on Jun-12-2010
For all of you above, my cousin actually owns Terroni and started it up. I'm not being bias because he is family but with all honestly i actually really love this food. I was in Italy last summer and eating in Almafi, Tropea, Reggio, Sicilia was basially the way it would be eating at Terroni. It is very authentic. Yes it may be over priced for what you do get but realistically if the food is good then don't complain. Terroni is one of my favorite restaurants in toronto along with Casa Mia and Grazie which are as well over priced but at least its not caker food, that was frozen and tomato sauce coming out of a bought can, everything is HOME MADE and thats what you pay for. If you don't like it then whateer everyone has there own opinions but i can say with the most certainty that the food there is exactly what it would be like in Italy and is very good.

From: Ashley M. on Jul-14-2010
I've been to Terroni's quite a few times, and here's what I think - they have a couple dishes that I think are just fantastic - the ravioli di zucca and another pasta with duck meat (can't remember the name). Shockingly, those pastas are no longer on the menu. They've been taken off for the summer, and God only knows if they'll come back. So I gotta admit that put a sour taste in my mouth because that's one of the reasons why I would go there. The service - nothing special. Nothing deserving of an astonishing tip or anything. I could've walked into the kitched picked up my plate and brought it back to my table myself. The strictness of not changing your order, and definantly not asking for butter/balsamic - that's annoying. I mean honestly, the option should be there. I understand not serving it with the dishes, but if a customer asks they should be able to provide it. Although it's not a massively pricey restaurant, it's definantly not super cheap. So I feel as though they should be a little more accomodating. The whole ambiance and everything - fake as hell. It's not this trendy queen st hot spot restaurant like some people want to make it out to be. The tables are small, I feel like I'm sitting on my neighbours lap. Sometimes it's way too crowded. I mean I know I have the choice to go wherever I want, but all and all, this restaurant isn't anything special.

From: Gabe on Aug-12-2010
After a two year moratorium, I decided to give Terroni a chance once again, last night. I'll start off with a quick summary of what occurred in 2008 before I delve into the present. I ordered the pasta which is supposed to have five different types of seafood in it. After the server had dropped off my plate, I noticed that two of the items (jumbo shrimp and scallops) were absent from my dish. My light-hearted complaint was met with "yeah, we're out of shrimp and scallops". No 'Sorry', and no price reduction on the bill. Last night I decided to give Terroni another go. Even though it was a Wednesday night around 8pm, there was a fair size line-up which had formed behind us and out the door. Third in line, we were told it would be a thirty to thirty-five minute wait. After half an hour, we were shown to our table on the patio. On the way to our table, I noticed that there were three empty tables of four on the patio besides ours. I joked to the hostess that we'd prefer a different one, and she told me we could have any one we desired. I was shocked that they were allowing people to stand in a long line-up with tables readily available - just so they could look busier than they were to passersby. These were not newly vacated tables either, as the only people who had walked past the line to leave in the previous fifteen minutes got up from a table inside the restaurant. The three couples behind us were also waiting for patio tables, but the first couple was not shown to their table for at least another 10 minutes after we were. I ordered a pizza and my girlfriend ordered ravioli. After reading the pretentious paragraph long disclaimer on the menu vis-a-vis no substitutions - "Please respect our menu", my girlfriend made a joke to our server about me wanting no Gorgonzola on my pizza. Because I'm sure she has to turn down similar (serious) requests for substitutions all the time, she was not amused. After learning it was a light-hearted attempt at humour, she replied with "Yeah, this place isn't a Queen Street hideaway any more, and so with more mainstream customers, we have to deal with a lot of this crap”. Soon after our food arrived, my partner requested Parmesan for her pasta. Although there was NO suggestion whatsoever that I also wanted extra cheese, the server felt it was her duty to point out that while she would bring over the cheese she would only put it on the pasta and not the pizza. A few minutes later, a patron at the table beside ours asked for balsamic vinegar due to the fact that their salad was "tasteless". The server refused. They would rather have the food returned and not paid for than bend their rigid rules. I then requested that the manager, Steven DiDonato come over to have a chat. His explanation was both predictable and insulting. "We want you to have a proper Italian experience here." While I do think this is a great idea, it is NOT something which should be rammed down their customers’ throats. At that point, a dude at the table on the other side piped up to say that he'd had a similar experience the last time he had been in. When I pointed out to Steven that he had three unhappy tables on his hands, and perhaps the management needs to take a look in the mirror, he couldn't even bring himself to agree to that. It was like speaking to a robot. I'm going to assume he's been working there, in one capacity or another, for a while now, and that's why he's completely brainwashed to believe that the customer is NEVER right. Quickly realizing that further discussion was futile, both tables on either side of us requested their bills, and we did the same. When ours arrived, it was substantially cheaper than it should have been. Thinking that the manager had done this to make up for our experience, I added in a 25% tip on what the total should have been. After signing my receipt, the server came back to the table to explain she had run my card through on the wrong bill. When she returned with the correct bill (full amount), I requested the credit slip for the previous one and their copy of that original slip. She informed me that she had destroyed both, and would get the manager to explain. After a ten+ minute wait, he decided to grace us with his presence, give me his business card, and told me to call him if the charge wasn't actually reversed. I know this review won't make much of a difference as Terroni will be full (or pretend to be) no matter what people say. Just doing my part to let people know what they're in for. Not to mention, it felt good to get that off my chest.

From: JC on Aug-21-2010
We have given Terroni 3 chances, and that was three chances too much. The server the first time was arrogant, obnoxious, and the food had no flavour, boring!!!The second time the restaurant smells like a dirty washroom form the mall, do they ever properly clean and disinfect there? No one ever really genuinely smiles as well. The third time, again the food is not so great, the smell is still a strong dirty washroom smell, and the waitress gives you a small table in which we cannot fit all the food on the table so we used the ledges all around us and behind us. Why in the world would they seat us at a table when there is more food that fits that table. The dessert was totally disgusting..the worst panna cotta ever. We were seated first and watched as the table beside us arrived later and was served before us....poor service!!! Well..three strikes and your out!!! I would highly NOT RECOMMEND TERRONI to anyone. I would rate the food a 5 out of 10, customer service a 2 out of 10, the uncleanliness and distinct dirty washroom smell a negative 10. How in the world would you keep customers coming back!

Comments on store: Patachou
From: vils m. disanto on Sep-24-2003
i love this place! the pastries and sandwiches are splendid, the service friendly, and the prices reasonable. i always look for an excuse to stop by!

From: jen on May-06-2004
Cake was not fresh - icing was hard butter that fell off in pieces when cake was cut.

From: anonymous on Nov-14-2004
I was not impressed. The service was LACKING. It was crowded early on Saturday morning and for some reason there was a "tall" cafe table practically blocking the entrance (no chairs just a table). Overall, tables were not cleared and we were told to sit anywhere. We were hesitant because tables were labelled as reserved for 3 or more and when we asked we were given a wave by a server in the general direction of the tables. We found a vacated table but it was wet and still not clean. Food was fine. We had croissants, an apple turnover and a tart Nicoisse. Clientele is very true to the location. I much prefer Bonjour Brioche (friendlier atmosphere/better service) allthough, Patachou has a wider selection of foods and pastries.

From: Tim H on Jun-13-2005
Great patisserie! Wonderful lattes to accompany the pastries and sandwiches we had for lunch. This is not a place if you're looking for bells and whistles. It was just wonderful, French food. Next time I'm in Toronto, I will definitely stop by. It was also extremely affordable which makes it an especially great find in Toronto.

From: Cora on Mar-19-2006
Great service--friendly staff (but expect a line-up on weekends!). Wonderfully bitter hot chocolate--obviously of high quality. Tried the Tart aux Orange--beautiful to look at, as if a piece of artwork, and tasted like fresh oranges. Tried the Quiche Lorraine--aromas of onion and ham. Would definitely go back for more!

From: anonymous on Apr-08-2006
An unfortunate visit to the Patachou on St. Clair. The manager, completely in error over over a small cup of coffee she wrongly thought had not been paid for, yelled so fiercely at her two young helpers that one of them started to cry. This, as you might imagine, rather spoiled the mood for everyone present.... Careful if you visit - don't make the manager angry....

From: Marcella on Dec-14-2006
The best "Butter Croissants" in T.O.!!! Flaky on the outside, moist & buttery inside and all around goodness... Forget the diet, there's no such thing here!!

From: pasty on Apr-05-2007
i stopped coming here because i paid 7 bucks and change for a drip coffee and a little pear tart the were both fine but 7 bucks?

From: bill on Jun-19-2007
this french patisserie on st.clair has a poor excuse for a manager, not only is she cold towards the staff and customers she neglects food safety and health standards. as she made my sandwich her long hair dangled over my food. i witnessed no hand washing after dealing with money and sanitizer. i had also witnessed the manager drop food on the floor and then later pick it up and serve it to others. i will never go to patachou again because of her. the counter staff there are very pleasant but she is disgusting.

From: Sally on Aug-21-2007
The ladies of Rosedale love to think that they are oh-so-European by paying 20$ for a tiny quiche and a glass of mediocre wine. The atmosphere is pleasant enough and the chocolate cake is delicious but mostly it's just over-priced and only okay.

From: Nadya on Sep-16-2007
I was so excited to get there and more than pleased to leave as soon as possible. I had an eclair and a friend had a tart and both were stale and tasteless. Totally over rated!!!

From: Dorothy on Sep-30-2007
What will it take for the owners of Patachou on St Clair to consider hiring another manager. Current female manager has been there for too long and is sullen and cold to customers who might ask questions. Customers should not have to cope with her moods. Good bakery. Terrible public relations from manager. Assisting staff are always more than pleasant.

From: Mark Evanshen on Jan-10-2008
I really enjoyed Patachou and looking forward to visiting Toronto again soon. Hi Camille! MARK EVANSHEN

From: anonymous on Feb-11-2008
I have gone here for years- and always LOVE it. Busy on weekends, but always well worth the wait! Delicious deserts and meals! (Get them to go for a dinner party, always very well received!)

From: DISAPPOINTED on May-06-2008
THE gateau basque ARE VERY GOOD---BUT AT$ 9.61 FOR 2 INDIVIDUAL SIZE ONES THEY DAMN BETTER BE!!!!!!!--THOUGHT I WAS AT HOLTS FOR A SECOND--EVEN A HIGH RENT RESELLER LIKE HOLTS OR PUSATARI'S WOULDNT CHARGE THAT MUCH---------I WONT BE BACK FOR ANYTHING--THIS PLACE IS FOR THE EXPENSE ACCOUNT CROWD

From: jeremy on May-21-2008
I love this place, though it always annoys me that it's closed on Sundays. Most everything is delicious, but my particular favourites are the apricot tart, lined with homemade applesauce, the tarte Nicoise, which is like a ratatouille in a pastry shell, the pisaladiere and the prosciutto sandwich, crammed full of the most delicious caramelized onions. One let down are the croissants, which I though would be superior, based on the rest of the menu, but which aren't quite autthentically buttery enough, in my opinion. The wait staff are generally run off their feet, as the place gets busy on weekends and at lunchtime, but they are pleasant and efficient. In all, highly recommended.

From: OVERCHARGED on Oct-17-2008
I always get charged inconsistently at the St. Clair location, and sometimes the totals don't add up, I bought 3 pain de chocolate at $2.10 each and got charged $7.12 for them, how did THAT work?

From: Ray Bedard Ottawa on Oct-20-2008
Not the Patachou we remember from the 80's. We were looking forward to the Babas, but were informed they were too labor intensive to produce without being pre-ordered! I think all these people who say this is a piece of Paris in TO have never been to Paris. Overpriced tourist trap for the self-important.

From: Overcharged, you\'re an idiot. on Jan-30-2009
I've never been to Patachou before but... To the dumba** who says they were OVERCHARGED? Learn some math, and do the taxes correctly. You would find they charged you the exact amount they should have. Or did you forget the taxes dips**t?

From: Oct 17, 2008 on Jun-16-2009
To: FROM: Overcharged, you're an idiot. Tax is 5% so NO, it doesn't add up, YOU are the idiot.

From: A Fan on Jun-16-2009
The best almond croissants. Delicious croque monsieur but very tiny for what you pay.

From: Matt Tolan on Jul-03-2009
I previously lived in the Rosedale area. This was a regular stop for me. The cheese sticks and pastries were to die for. Lunch was special, too. The next time I come to TO, I will make a point to stop by.

From: frédéric on Jul-28-2009
a friensd and i went there for a light lunch for the fisrt time was ok but really expensive for what it is. the great thing there is a nice seating area. i generally go at la bamboche for light lunch nice jambon-fromage croissant and a lavender/strawberry mousse cake

From: JStclair on Oct-24-2009
Underwhelming pastry with rude condescending staff. I don't usually review or complain, but this was ridiculous! I will never go there again. Check out Pain Perdu instead!

From: AHAHA on Feb-17-2010
TO: "Oct 17, 2008" If tax was ONLY 5% I think people wouldn't complain so much about it. What f***ing planet do you live on where the tax is less than half of what it is on earth? Or at least what area of earth, because clearly it isn't Toronto Ontario Canada.

From: luv_macarons on Aug-18-2010
I was, and I stress was, a loyal customer of Patachou for over 10 years but my recent experience has put me off the place completely. The staff were rude, which I can forgive, if the pastries are of a good quality, however their chocolate cake was tasteless and their macarons are very poor indeed. A waste of time and money... there are better patisseries out there where you can spend your hard earned cash when you want a treat.

Comments on store:
From: anonymous on Aug-25-2007
The most amazing cheese boule--chewy, perfectly dense, full of just the right amount of air pockets from the sourdough starter, and delicious with a glass of wine.

From: anonymous on Aug-16-2010
I am surprised that in all the reviews I have read there have been few reviews on the croissants. They are absolutely the best I have tasted in Canada. Truly all butter not like the ones that claim to be.......... Keep up the good work.

Comments on store: Moonbean Coffee Company
From: carmen kendall on Mar-02-2003
I am inquiring whether you have someone working for your company by the name of Dwayne, he was visiting Halifax the weekend of feb 15 this year, I'm sorry I don't know his last name. I met him here that weekend and would like to get to meet him again. Could you please e mail me at carmenkendall@yahoo.ca. I realize this is a long shot but I feel it's worth a try. Thank you

From: Rose Kelly on Nov-26-2004
The "morning buzz" coffee is the best! I have purchased for home use as well and have it everyday.

Comments on store:
From: Nalini on Jan-12-2008
I think that the food was delicious. The chef is always willing to make whatever you have in mind to eat. It is an adventure and the generous portions are much to be desired. I will be back again and again.

Comments on store: Clafouti Patisserie et Cafe
From: Matteo Fagnini on Apr-17-2003
2 Baguettes is not the rating I would of given this shop. Clafouti is in my mind one of if not the best Patisserie in Toronto and eh! What a concept, the 2 guys who own it are actually from France! Classy establishment and the products are top notch. I'm seriously addicted and you will as well. 4 baguettes is what they deserve! matteo

From: Nicolo Busotti on Apr-17-2003
First class!!!! What a delightfull place! Way to go Clafouti! N. Busotti

From: Katherine Clifton on Apr-17-2003
During my last visit to Toronto, I discovered this lovely little French pastry shop. The owners were extremely pleasant and I was so impressed with the wonderful pastries that I brought a few dozens home with me. What a pitty we don't have a Clafouti in Victoria, BC Katherine

From: Marco Pantani on Apr-19-2003
Simply outstanding!

From: Jan Ullrich on Apr-30-2003
Simply the best!

From: Frank Vandenbroucke on Apr-30-2003
La meilleure patisserie a Toronto!

From: Bill Blass on Apr-30-2003
What a delightfull place! Outstanding service. Can't wait to come back to Toronto.

From: Christophe Detling on Apr-30-2003
YUMMY!!!!!!!

From: Max Banco on May-06-2003
Speechless! Delish!!!!

From: Donna Vandurnford on May-17-2003
I have been on a search for a good bakery in toronto. I have tried several shops also on this website (dufflet, rahier, st. honore, et plus) This is the only one that knocked my socks off! Lemon meiringue tart and the tarte abricot are outstanding!

From: Elisabeth on Jan-28-2004
Made the trip all the way from Ancaster to satisfy our addiction only to find a sign saying you were closed until Feb. Who closes shop to take a month's holiday?? Not anyone who wants to take care of their customers. Shame on you Clafouti!!

From: Richard on Sep-18-2004
Fabulous croissants and pain au chocolat! Though the croissants are not as flakey as I intially imagined they would be, they are still very good and quite large as well. Service is wonderful at the bakery and street parking isn't too bad either. For TTC, take the 504 streetcar to Strachn Avenue.

From: Rae Wells on Oct-28-2004
Home of the best almond-chocolate croissant ever!

From: Diala on Feb-21-2005
the best croissants ever!!! amazing pastries,I believe they have the best chocolate croissants in Toronto. D.Canelo

From: layla on Jul-06-2005
service can be simply snobby at times, which perhaps suits it well to be truelly a French experience. I only say this because, I travelled from across town to have one of your famous croissants. Little did I know that you are always sold out by midday, and to my dissapointment I was scolded for not knowing this. Then I noticed there was a whole rack of them in the back, and I was told I could not have even one of them! This is just one example. I've come into your bakery only 3 times and twice your staff were snippity and snobby with me. (I can assure you that I gave them no reason to be rude) I suggest that since you have a good reputation for your pasteries, you could produce more of them, so that they are available in the afternoon.

From: R. Worling on Jul-19-2005
Nothing in this city even comes close to the quality you get at Clafouti. It is the real deal. And the staff behind the counter are so sweet.

From: Tracey on Sep-24-2005
I thought their regular croissants were a little heavy and didn't like the chocolate used in the pan au chocolat but I love the unusually flavoured croissants such as raspberry and fig! I have yet to try the pastries but they look amazing!

From: quevin on Feb-03-2006
Everything in this shop is top notch - way to go Olivier!!!

From: Christina on Jun-25-2006
Like a previous post stated, I found the staff underwhelming and the lack of stock disappointing. Granted I arrived later in the afternoon, but if you have almost nothing to sell - why stay open at all? I bought the last lone sandwich - a Greek inspired chicken on a bun which was wet and quite revolting to eat to be frank. It may have been an isolated incident, and ordinarily I might have even complained, but when it's already a foregone conclusion that your opinion won't interest the uppity staff - why bother? I'd rather eat street meat or drive all the way to Ma Maison than deal with that.

From: Joanne on Jul-23-2006
Good to know Clafouti is so popular with so many famous Tour de France cyclists. Hopefully it is only these reviews, not the pastries, that have been liberally salted.

From: Chris on Aug-03-2006
As a regular bakery patron I was quite excited to try Clafouti and was shocked that I managed to find such unpleasant staff. Their bad attitudes and looks on their faces could sour milk. I just don't like spending money and being made to feel that my business is so unappreciated. Won't be a regular here..........easy enough to find excellent baked goods all over this city of ours. Boooooooo

From: Andrew Stachan on Oct-09-2006
The Best there is.

From: stephanie delaporte on Oct-27-2006
do you call this place a french pastry shop ???? it's a joke no ?

From: Kat on Nov-19-2006
As noted in the review, things always sell out here. Why is that? Make more croissants! They will surely sell. If you go later than 11am on a Sunday morning, everything is sold out except for the large cakes and pies.

From: cmreanvwp tsfnrw on Jan-24-2007
buhrn iqybulk vhksrfy rdzfikvm iblqun rovkqemg ykazmu

From: Zoe on Mar-03-2007
I have to say, I have never in my life had worse service in Toronto than at Clafouti's. I came into the cafe twice that day, once just to pop in to get my dad a lemon meringue tart and a coffee, and later because I had time to kill before meeting someone. The first time I was served by the young woman, there was no smile, nothing noticeable about the service. When I came in later, I got a tea and a tart to sit down and enjoy. When I went up to the counter to ask if she could pour some of the water out to make room for milk, without looking up from her book, told me to pour it "in there" and motioned to an espresso machine. I assumed she meant to pour it into the grate, not seeing the teacup it was supposed to be poured into. The tea poured down the sides and on the floor and counter. She rolled her eyes, looked at me and said "most poeple...[sigh].." turned around, poured some of the tea out in the sink, turned back and said "Most people pour it in the teacup.. you know what I mean?" Acted very annoyed, then went back to reading her book. She should have poured the tea out of my cup by herself in the first place! Terrible, terrible service.

From: Marie on Mar-07-2007
i have always found the staff friendly and courteous , i do not know if the previous post was having a bad day. I find the quality at Clafouti to be one of the best in trhe city without the attitude you receive from other PAtisserie in town. Clafouti reminds me a all the small shops in the heart of France. Love you , you are our fav....

From: Jonathan on Apr-10-2007
I get up early and make the trek for some croissants every Saturday morning. I just love their plain butter croissant and the stuffed varieties. It is true that you have to go early or they sell out, but I view that as a credit to the owners. If you want a croissant guaranteed available at any time of day then go to Loblaws or Dominion and enjoy. I wont comment on the service as I always buy them and leave right away.

From: Dean on Jul-05-2007
I think this place is so over-rated from the begining when it was opened. When you have a certain local newpapers supported and gave a rave reviews, many people seemed to believe it. I don't find that there is anything special about this bakery.

From: 2nd serving on Aug-04-2007
the croissants lacked a crispy exterior which is essential for it to be authentic - albeit a tasty bready treat

From: allison cohen on Feb-13-2008
Simply the best in the city , not pretentious like some other PAtisseries in Toronto Top notch Clafouti

From: left of center on Feb-21-2008
its a shame the culture we built, has forgotten the work of the bakers among us, and the hard work of others working the night shifts around us do. Our demands on Clafouti's hand made supply must make for a busy bakery... personally i just figured out ,, to get the goods, you gotta wake good and early.. i love clafouti..you can to

From: A. Regular on Mar-26-2008
The baked goods are incredible. They sell out early because they are that good. They have only one baker and it's a tiny establishment with few ovens. You people who complain should return to Starbucks. Clafouti is a Queen West institution, and I appreciate the personal charm it has.

From: Axel on Aug-17-2008
It is the best croissant in Toronto. Period. It is true it sells very fast. But remember: what's good is rare.... And if so many people complained about the staff, it means they did not focus enough on the bakeries. Who cares about the staff when the goods are so good?? Conclusion: if you complain, go away (to Tim Horton)! We will have more for us ;-)

From: Unimpressed on Aug-17-2008
I too stopped going to Clafouti because of appalling service and the worst hot chocolate I have ever had - because the staff could not even be bothered to try. Just threw a sprinkling of cocoa into a mug of warm milk expecting a miracle. Nothing remotely like the delicious chocolat chaud served in Paris.

From: parisien on Sep-23-2008
Simply the best and most honest patisserie in Toronto or Canada. Get up early and you will be rewarded otherwise got to Dominion... Merci Clafouti...

From: maarten on Aug-22-2009
i keep giving Clafouti another chance on their croissants and am still waiting for a pastry that is better than Starbucks. That is not a distinction any pastry shop would boast of. where is the fresh, light, crispy pastry that you can find anywhere in France? The standards are obviously higher there and they can produce their item for less. Please stop calling yourself a French pastry shop when your product is not "artisinal".

From: maarten on Aug-22-2009
i keep giving Clafouti another chance on their croissants and am still waiting for a pastry that is better than Starbucks. That is not a distinction any pastry shop would boast of. where is the fresh, light, crispy pastry that you can find anywhere in France? The standards are obviously higher there and they can produce their item for less. Please stop calling yourself a French pastry shop when your product is not "artisanal".

From: Bernard on Oct-12-2009
I think it's clear that Clafouti have a different take on the croissant, one that does not always please if your palate is accustomed to very light and flaky pastry, but it must be judged according to the makers' different intention. Adding sugar, cinnamon and jams and so on as fillings suggests that these croissants are far from being imitations of standard Paris fare, and for my part I really enjoy them.

From: ng on Dec-23-2009
This is by far the best bakery experience I have ever had. Not sure why people had bad experiences with the staff before, but I have nothing but good experiences. They are helpful when I need help selecting something, have held onto tarts for me if I need something for later on, and even remember my favorites when I come in.

From: john on Jan-08-2010
70% butter/ 30% shortning....HUMMMM ....REAL 100% butter croissant????????????????? REALY???

From: Kirstin on Feb-16-2010
Very nice pastries but you have to be lucky to get one of the few spots to sit and enjoy them in there. It would be nice if the place was a bit bigger.

Comments on store: Capital Tea
From: Caroline Williams on Sep-02-2006
I recently ordered tea from capital tea online, and I was very impressed. The tea was fresher and much better priced than teas that I had tried from other toronto area shops. So far the Sankar estate assam has been my favourite. Yummy!!!

Comments on store: Kensington Kitchen

Comments on store: Loblaws Queen's Quay
From: jo on Mar-31-2003
a variety of good cheese. Love it.

From: Ziad on Jun-05-2003
I would like to thank the floral staff at loblaws- queens quay. i would like to thank mrs. Emiilie Nguyen for her excellent customer services i wish u guys all the best

From: Jana on Nov-02-2003
This has to be one of the worst Loblaw's in the city. Sure it looks great but just try to find something at non-peak times. Shelves are often bare and the fruit is consistently of poor quality - mold, flies, etc. I wish there was another grocery store in the area!

From: Sam bontian on May-25-2004
I visited lablaws floral department adn i was so upset and unsatisfied with the service and rudiness that i received from an employee under the name Jean I really will not be making any shopping at that store because of how badly i was treated from that employee...i think she have some psychiatric problem!! she was yeliing at me !!!

From: Fiona Mirabeli on Nov-20-2004
Every time I visit Your floral department , I'm dazzled with your displays and design . It is always marveles, fresh , just refresh my day... Many thanks to your great coustomer service , and keep it unique and beautiful.

From: Diane Amstrong on Dec-29-2004
This comment to Emily in Floral Dept at Queen's Quay Loblaws. She is a very friendly and the most created person I got service in floral when I came in to the dept. She made a very beautiful arrangment for me in just 10-15 min and it is beautiful. My money was well spend in this dept. Good work Emily, keep it up! Diane A

From: Lana on May-03-2005
Is there anybody else who works at Floral shop beside Emilie !? Emilie do you write coments about yourself? Wow !!!!!!!!!! If not you must be employe of the year!Congrats... You are not there that often , (once per month?!) but stil you are the best ...? Unbolivable. I do not have coment.

From: Frank Cook on Sep-01-2005
After shopping elsewhere for the past six weeks, because of the frustrating experience of trying to check-out -- almost no cashiers, today I am impressed, you are consistant. Again, we waited 13 minutes for someone to take our money, while several cashiers stocked the chocolate bar racks and two lines of customers ( 5 and 7 deep) waited and complained to each other Is there no one responsible for customer service in that store?

From: sara on Jan-12-2006
while i have been sopping at this store for quiet a long time i like the way that they have a well a socked items but the one thing that i don't. get is when they are bussy during the week there is not enugh chasier's for the amount of line ups that they have i think that they should a lot more cashier's durig the week.

From: Greg on May-22-2006
HORRIBLE line-ups. Although I think it's a great store and I live only a 5min walk away, I almost never shop there. The cashier shortage makes for a very miserable experience.

From: Cee on Jun-16-2006
BRUTAL ligh-ups! They never have enough cashiers and NEVER go on a Sunday - Very slow and expensive...Boooooooo:(

From: Julian Paille on Jun-19-2006
I had a difficult time containing my temper while in this particular Loblaws last month. On my last trip in to the store with my five year old, , I couldn't help but watch in complete anger as a female employee was throwing herself all over a male employee around the meat section. This was completely and utterly inappropriate, especially for in the workplace, where there are young children around. I did nt see the nametag that this person was wearing, but I have checked out through her before, and she is very rude. It's a shame that there are no other grocery stores in the area, I live in a condo on Queens Quay, and I have no other choice but to shop at this store. Don't get me wrong, the store is beautiful, and the shelves are always stocked, and the fruit is fresh - in fact, maybe just teach your staff some professionalism, and then I may be in the position to say I actually enjoy shopping here.

From: Julia Sewells on Aug-27-2006
I've been shopping at Queens Quay for a very long time, At the begining of the year it looked like things had improved in the Grocery area of the store. The shelves and displays were always full. Then in July the store went under renovation,the always customer friendly,knowledgable and hard working(always smiling)Grocery Manager Mark Purtle has been sent to the Loblaws store in Leaside....according to staff. I would think you would keep one of the best staff members at a store,that is in need of customer service. The line ups at the cash desks on week day evenings and weekends are bad,extra staff is needed. Chris Shewchyk (Store Manager) wake up!!!

From: Ginny on Sep-18-2006
The salads are ridiculously expensive. They used to price them according to size and type but now they have changed to weight and some salads are over $7.00 for a single serving salad which is mostly lettuce. The selection is also very lacking in imagination. I work in the area and there aren't many places to go pick up some inexpensive healthy food for lunch. Too bad there isn't a Longo in the neighbourhood where there is an amazing choice of inexpensive salads. Oh well, it forces me to bring a packed lunch on most days which is cheaper anyway.

From: Humiliated & Bullied for $4.99 on Nov-18-2006
TAKE LOBLAWS OFF YOUR SHOPPING LIST I went to this big box store as I was tired after a long work week in a demanding job and could pick up a few t-shirts at Joe, wine and groceries all in one spot. While shopping at Loblaws Queens Quay, I picked up a tube of mascara and threw it in my cart. I continued shopping for about 30 minutes and spent about 5 -7 minutes in line waiting for a cashier who was being trained and loaded my groceries on the belt. I had a purse, a bag fron JOE and one from the LCBO left in the cart. I wheeled the cart into the parking lot and was approached by a man, saying "Come with me" ... needless to say, I had no clue who he was or what he wanted. I asked a young cashier on a smoke break to come and help. I WAS SCARED! He then says .. come with me .. you didn't pay for an item. I looked down and saw the mascara leaning against the side of the cart in plain view. I immediately said " Your're right I forgot about it and didn't see it in my cart, I'll go back and pay." I was told "he couldn't allow it, I'd had my chance and was under arrest." I thought he was kidding at first and said .. "come on - it was an oversight. I waited in line so long and didn't see it in the cart. I forgot I had it. Why would I pay for $20 dollars of groceries, $30 for wine, $50 for t-shirts and not $4.00 for mascara?" his response ... "Maybe you were trying to save money. I won't talk to you here. You must come to the office. You are under arrest." I said "please be reasonable, I have a good job, I am an honest person. I have never stolen anything in my life." His response: "Maybe it's the first time you've been caught. Stop resisting arrest and come with me." I couldn't believe this was happening! I followed him to a small locked room upstairs and was ordered to "sit down while my groceries melted and tears welled up in my eyes.... we hAVE IT ALL ON TAPE!" I said you have what on tape? "How you took the mascara and put it into your cart." i asked for the manager, telling him I was not comfortable with the way he was speaking to me. He said "fine, I'll call - but she cant help you. Give me your Drivers License. You have the right to call your lawyer." "My lawyer? What lawyer .. I am guilty of zoning out in the supermarket and forgetting. I didn't hide it. I didn't put it in my purse. I simply forgot." I can get you a legal aid lawyer. I couldn't believe this was happening! I called my husband on my balckberry and was told by '#0661' to hang up... I was only allowed to call my lawyer. My lawyer? The police arrived and viewed the tape. I sat crying and humiliated.They asked "if he didn't feel that I could have just made a mistake. There was no visible intent to conceal the mascara." They asked what the value of the groceries were ... $20 .. and what was the value of the item? he didn't know and sent the manager for a price check. it was $4.99. "Couldn't it have been an oversight "the police asked. #0661 responded: " I can't say because I don't know her, but she had her chance and didn't pay." #0661 asked the police "will you be arresting her?" "No criminal charges, can we leave?", said the police. "Not yet, I'm not finished with her," said #0661. " I am going to tresspass her so she can't come back to any Loblawsor she will be arrested. I am going to give her a notice of intended legal action by Loblaws to sue for the cost of my time and the item." I asked for his supervisor's name and number. The police walked me out and consoled me. I understand that people have to do their job and that product loss is a big issue. I also think that there is a place for common sense and discretion. I was treated like a criminal and made to feel like I had planned to steal the $4.99 mascara that had simply slipped to the side of the cart. Today I woke up feeling like I had to do something. I called #0661's supervisor. He had given me a wrong number. So much for honesty. TAKE LOBLAWS OFF YOUR SHOPPING LIST

From: Disgruntled Ex-Employee... on Nov-23-2006
I was recently employed at Loblaws 1079. A friend of mine who is a cashier there got me a job in the Holy Smokes, and I didn't mind it at all. My managers at the time, Ray Burn and Rob A, were great people to work for and we got along really well. One day, I had a mix up with a credit card order. My trainer had left out the proper procedures for checking credit card orders, and a customer came in and bought 1,500.00 worth of cigars. Unknowingly, I swiped through the credit card, overrode the caution messages, and sent him on his way...again, unknowingly. I was later informed the credit card was stolen and that the store had to remburse the owner of the card. Ok, I thought, no big deal... it was a mistake, that I admit that I made, oh well... it's over with, and now for next time, I'll know... NOPE!! A few weeks later, I get called in to store manager, Chris Shewchyk's office... they sit me down and they ask me... "Well, what happened here?" Unknowingly, I began to explain about the credit card situation... "No... we're not talking about that... what happened with the items you stole?" WHAT???!!!! Stole? What the hell? I looked on at the store manager and the union rep in confusion... "Stole? I didn't steal anything." "We have you on tape stealing two cigars and a lighter" "....excuse me?" Heavily insulted at this point, and shocked all together. The store manager was trying to tell me that I was on tape stealing two cigars and a lighter. Bull. This was utterly utterly disgusting. What is this, revenge? You can't fire me for wrongfuly putting through a credit card so you'll make up a reason? "You may as well just admit it now." he said. I continued to tell him, that I was not gonna admit to something that I absolutely DID NOT do. There was no tape, at all. Nobody saw a tape, not even the union rep. Well, I was indefinately suspended, and finally just got my papers of termination in the mail a couple months ago. Alright, no big - but... I would hope, that by the time somebody from the labour board, comes knocking on your office door for a copy of that tape, you'd BETTER have one to show or else... ouch. I'd hate to see the problems that would arise there... (you're supposed to keep tapes for 6 months, and on and issue such as this, INDEFINATELY, OR IT'S ILLEGAL)... I hear you get in a lot of trouble, for false termination of one's employment...I guess we'll test that theory Mr. Shewchyk.

From: I work there on Dec-03-2006
Loblaws has been so focused on preparing to compete with Walmart, I'm afraid they've steered themselves terribly off course. Distribution, warehouse, stocking, staff, diving profits/stocks... their list of plagues goes on and on. But fear not, the company has a solution! They will save a whack of money when they slowly phase out all the Loblaws stores and replace them with "Real Canadian Food Stores" and "Great Canadian Superstores". These new banners have atrocious working hours and disgusting pay rates that Walmart has so successfully turned into profitability! Don't be surprise if you start noticing Loblaws stores starting to disappear ( 22 in Ontario are scheduled to close over the next 4 years).

From: Curious about Humiliated & Bullied for $4.99 on Dec-10-2006
I was curious how things were resolved for Humiliated & Bullied for $4.99. I know what it is like to be busy and would hate for an oversight to become such a crushing experience. If you are out there H&B, did the store apologize for their treatment of you? If the police saw the situation as an oversight, why the trespass order - seems like they should be trying to make amends not adding insult to injury. Let me know how its going so I can reconsider going to Loblaws.

From: Mark M - Toronto on Dec-14-2006
I just have to say that I this store is by far the best grocery store around. It' not only a beautiful looking store but also well stocked and maintained. I have no complaints about the customer services. Staff members are always friendly and very helpful. I think the store manager is exceptional at his job. He's always very friendly and helpful. For you "ex-employee" who got fired, just so you know if you belong to a union it's impossible for them to fire you without proof, so chances are they probably have the tapes, trust me I work for a union. It's not the managers fault he's just doing his job!! So Chris keep up the GREAT work.

From: Mary on Dec-14-2006
For the customer who commented on the busy line ups during the weeks..guess what it's called a budget and unfortunately it's out of the store managers hand... It's up to the regional manager to increase that and it's not often done...so suck it up honey!

From: reply to humiliated and bullied for $4.99 on Feb-15-2007
please seek legal advice and SUE them for their treatment of you, if, in fact, your story is correct. What they did was egregious and completely unnecessary. You definitely have grounds for a lawsuit!

From: Alice on Mar-06-2007
This is one of the nicest grocery stores, yes. But I ordered a cake today for an office birthday to be delivered for 12:00 and it's 45 minutes late! This is actually ridiculous!! I will never order a cake from there again.

From: sheena gordon on Apr-06-2007
Since last fall I have noticed a marked change in the stocking of shelves in the store at Queens Quay Loblaws. I am a long time,weekly shopper, at your store but will have to change that if this continues. Yesterday I could not get the large 1% Milk and could not get Diet Tonic (any label) and I have had problems getting both of these products several times before. I have not been able to get Clover Leaf Clams,Reg sized Special K and Fat free Hellmans Mayo on other occasions. Your store has changed from one of the best Loblaws in town to a frustrating place to shop. Sheena Gordon

From: Guthfrithr... on Jun-26-2007
I've beeing shopping at Queens Quay for three years since i moved here from Stockholm. This Store is one of the best store in the area, the store is beautiful and the employees are very nice and friendly. I ways see Chris the store manager working very hard with his team to bring the best shopping experience for the customers. I enjoy shopping at the store and will be back for more. CHRIS keep up the good work.....

From: Scott S. June 26, 2007 on Jun-27-2007
Very nice store to shop...

From: Adela on Jun-28-2007
I always have a pleasent experience at Loblaws Queens Quay. If I need to return something, they are very helpful.The girl in customer service during the week nights is very polite and handles everything with a smile...even when she has a handful of customers waiting. The lineups...well..it IS a grocery store and we DO have to wait in line.Try using the sef serve sometimes.

From: To: humiliated and bullied on Jul-18-2007
Who were the employees that did that to you? ie what are their names? have they been terminated? something needs to be done about this, because i know of a similar situation that happened over a yoghurt in no frills. It is ridiculous - we are living in Canada, not in Iran, and this kind of behaviour is unacceptable. I would absolutely freak out if anyone spoke to me that way & I would definitely make sure they were terminated, if not demand some kind of compensation. The other thing you can do is go to (or threaten to go to) the media.

From: Mr Elliott on Jan-10-2008
My family and i purchased a fresh turkey from the Loblaws Queen's Quay location a few days before christmas to find out that it was rancid and could have made all of us very sick not to mention ruin our christmas! We returned the turkey for a refund, which we received but we also filled out a complaint and have yet to officially get a response or an apology. We are VERY disgusted with the poor quality and lack of concern for our well being as regular consumers of the Loblaws stores in Toronto!

From: .HORRIFIED on Oct-14-2008
As an employee of Loblaw, and I have seen first hand the mistreatment, bullying and the continious threats from a Low Life SUPERVISOR not a Manager as he would like people to believe: Ken Zimmer. Zimmer is continously Shorting people on their pay checks, and then they will fire you and not pay you the hours shorted or money owed to employees. There is a PENALTY in the Union Contract where They have to pay the employee 10% of the Shorted amount. Let's do a Calculation: let's say $15 / hr, if the paycheck is 10 hours ($150) short the Penalty is $15.00. but then they will turn around and fire people on probation who are mostly immigrants who are not aware of their rights as Loblaw refuses to hand the Employees the Union Guide which Explains the rights to an employee. Not knowing any of their rights they go on to another job leaving Loblaw with THEIR Wages. So by screwing 1 employee out of 10 hours will allow them to use that unpaid amount ($150) to play as penalty for 10 other employees that where short 10 hours on their checks. WARNING: THE SUPERSTORE WAS SHOPPED BY SECRET SHOPPERS WHO PURCHASED BABY FOOD 11 MONTHS PAST IT'S EXPIRY DATE. THEY HAVE ALSO BEEN KNOWN TO SWITCH DATES ON MEAT. BUT NO ONE DOES ANYTHING ABOUT IT. We just have to wait till a baby out there DIES before some one. With So many Health Violations it feels like the Health Inspector Has been Paid, know what I mean. This is not an Isolated incident. Somebody Please Help and Send some honest Health inspector in there and they WILL shut the Place down when they see the filt and smell the horrifying Stench in the stores. Such horrible conditions you may expect to see in a third world country. I know, I have been there oth in the third world country and Superstores.

From: HORRIFIED on Oct-14-2008
The Union has sent a letter to Loblaw Making them aware of this Situation However if there is no Honest Health inspectors going into the Stores to Check up on it These Violations will Continue as they have been in the Past. My question to the World is how can a Business Continue operate like this? Another Violation: Immigrant Cashier who comes from bad conditions working at the store not knowing their rights (under the threat of getting fired)was refused a visit to the Washroom and ended up peeing in their Pants while ringing through your groceries. I hope this will open your eyes to the fact that Loblaw ABUSES IMMIGRANTS. There is Plenty of them so Fire some and Hire New One.

From: Donna on Jan-27-2009
hello iam very sad to see those empolyee who is not happy because how they being treat not what they doing and no one cares about thier rights i seen my owen eyes the maneger of food area(marchetta) yelling to emplyee fornt of me and she really did'ng care about customer around her so asked her if she was ok and did'ng looked at me and she kept yelling until i said would you please stoped or iam going calle to huimin rights etc. She is really pully to employees and verry sick person need help

From: Donna on Jan-27-2009
hello iam very sad to see those empolyee who is not happy because how they being treat not what they doing and no one cares about thier rights i seen my owen eyes the maneger of food area(marchetta) yelling to emplyee fornt of me and she really did'ng care about customer around her so asked her if she was ok and did'ng looked at me and she kept yelling until i said would you please stoped or iam going calle to huimin rights etc. She is really pully to employees and verry sick person need help

From: Maria on Jan-27-2009
Donna, which marchetta manager are you talking about. They should be written up for harassment, call the union on her

From: Getach on Jan-28-2009
I see the manager at Marchetta Queens Quay abuse and bullyiing the staff. she favour people who she like. They to are abuseing others. The manager she do nothing.She yell and attack the people working there. I hear her abuse customers to she like hire people from her country. HOw she can do this in Canada why noone say anything to help the people.This is not right maybe I go to the Newspaper.

From: Laura on Jan-28-2009
Because of the closing of one of the stores due to rat droppings we at Queens Quay where forced to due outrages cleanup duties. We had to look for mouse do do. It is not the employees fault that these stores have rats and mice.Scrubbing and mopping and moving heavy industrial equipmeant is a health and safety issue.Then to be told that we had to look for mouse do do was pathetic. This kind of cleanup is supposed to be done by professionals. Then to be inhaling pestiside that was placed right beside us and including around the food area and not explained to us what kind of chemical it was has got to be health hazard.Where are our human rights?? What is really going on with our so called colleague Galen Weston. Customers please take a look at us when you are shopping.Watch the way we are treated. You are human like we are. This can effect you also. If the employees are well treated and work in a healthy place then the quality of eveything is enhanced.Did you ever think that this issue could be the reason there are so many complaints about the Queens Quay store.

From: robert on Feb-16-2009
Because if you say anything to her she will scream racism. She even has to be told to wear her hairnet

From: Martin on Feb-25-2009
I was wondering why Queen's Quay after so many Health and safety infractions manages to always get a pass from Toronto Health Dept. It may look good but be careful things are nasty.You may be putting you and your family at risk. My eyes are wide open. The Health Dept must be very corrupt. Something is wrong.The same thing happened at the Maple Leaf Plant . They got a pass and now again there's a problem with a product. It's not only Loblaws this is going on all over the city. u

From: Martin on Sep-02-2009
Great fall harvest look and grown so close to home how wonderful. Truth is a lot of those bins come from not so close to home. Quebec is fairly close but I Don"t know about Saskatchewan. Watch the commercial. Anyway I have to admit I think Loblaws has the best produce in Toronto.

From: jack gilbert on Sep-28-2009
I just shopped at your store (Monday Sept 28 at 4.30pm)and bought a cooked chicken. I asked the person attending to cut it into portions. Two things he did wrong 1)he handled the chicken with tongs and bare hands and 2) he cut it with a pair of scissors which had been lying on the counter unwashed and again using his bare hands. I foolishly did not say anything to him. When I got home and told my wife she refused to eat any of the chicken. At that point I was not prepared to head off to your store again and decided instead to offer you this complaint. Clean up your act I suggest.Today washing hands because of the swine flu bug is broadcast all over the place. surely this should apply in the above case and clean covered hands and clean utensils used.

From: elena on Nov-11-2009
I have never been at Queens Quay Loblaws store but I attend to go and see for myself. I have only heard about this store that is very big and very neet store.

From: can\'t say on Feb-19-2010
a fellow employee of mine in the loblaws store a couple of days ago has stolen money by returning some items that was not on the receipt. a cashier another friend of his allowed him to do this in the end he ended up getting 150 dollars worth of things that they shouldn't have. Should i rat them out to the managers? would they be arrested? and would it all be on tape to catch them? i dont want to start problems, but they do deserve it no? Or would they be just fired?

From: Ulla on Feb-19-2010
I left Loblaws today,, Feb. 19 around 6:30 p.m. A man ran out of the Jarvis exit of the store, pursued by two Loblaws security men. The man had obviously stolen some food items, which were stuffed under his jacket. He asked to be let go, but the security guy (a young, slim blond fellow) screamed and attacked him. The man was thrown violently to the ground and slammed against a wall. I don't know how badly he was hurt. Meanwhile, the items under his jacket fell out. People watched and were shocked at the needless violence. I took a few pics on my cell phone and they weren't pretty. I understand you have to stop theft, but it certainly doesn't give you the right to beat people up. Please train your staff to do better. From a reluctant customer

From: Rob on Jun-20-2010
Have you ever tried arresting a guy and he pulls a weapon on you, ie. Knife? Sometimes restraint is needed to protect ones self, the suspect, and the customers around.

From: ralph on Jul-03-2010
ulla what if it were your family being robbed would you be so soft whatever it takes to stop the person

From: tony montana on Aug-05-2010
jack gilbert, that's the standard procedure for cutting chicken. the counter is always sanatized, as are the tongs. there is no need for gloves as they don't come in contact with the chicken.

Comments on store: Gateaux de Paris
From: * on Aug-08-2003
this shop is close and become another cake shop:-----(

From: lisa woods on Jan-16-2005
Amazing cakes. looks good and taste good

From: susan kim on May-18-2005
I have never seen such beautiful ice cream cakes before. I love the green tea ice cream cake and the chocolate ginger. wow!

From: Bug on Oct-05-2005
It's nowhere near to as good as it used to be when it first opened. The guy doesn't make everything himself anymore.

From: Rhonda on Oct-25-2005
Great pastries and the weddings cakes are to die for. Two of my friends ordered their wedding cakes from here and they were absolutely beautiful and delicious. Now its my turn to order one. No second thoughts.

From: Mariette Gomez on Oct-27-2005
More like a whole sale cake shop than a good patisserie that serves fresh desserts...wonder what the turnover rate is for the desserts in the display case? Doesn''t look that great....sorry.

From: ting on Sep-10-2006
I dunno, never thought it was that good. I know that store since few years before when it first opened. The cake looks good, but the taste are dissapointing. Is this place reall worth 3 stars?

From: sarah on Nov-06-2006
Nice bakery. its excellent the cake taste good but its too sweet

From: tiffany on Nov-06-2006
your cakes taste the best i love greentea its made with real tea flavours. you have the bestcake in the world . i would rate you 10/10 becuase you cakes arnt really sweet. whut kind of cake would you requre for my grandma since she has diabetes?

From: Thomas & Cindy on Aug-05-2010
Thank you so much for a beautiful job on our wedding cake and your sweet table. We will definetely recommend you to our friends.

Comments on store: Leonidas
From: Alyssa on Jul-13-2004
I love Leonidas marzipan! Try the strawberry shaped marzipan lightly sprinkled with a red sprinkle coating. This treat has been a favorite for me since I lived in Leuven, Belgium for a year!

From: ari backman on Jul-27-2009
The Leonidas Chicago is relocated to 59 E. Chicago, Chicago IL 60611 and reopens in October 2009. You can also get Leonidas chocolates from Leonidas Wilmette, 1157 Wilmette Avenue, Wilmette IL 60091 (847) 256 5250 or ClubLeonidas dotcom.

From: Jean Nelson on Apr-02-2010
I am so happy you have finally opened your store. Leonidas is the best chocolate ever. Can't wait

From: disappointed on May-27-2010
My husband and I were very happy when the store first opened. Our first two visits were great,we love a good espresso in a nice setting. The next visit was a disappointment; the staff was completely new, service was lacking, espresso was watery and we were charged over 15 dollars for two single espressos and one croissant!! Our last visit was today, we were served by completely new and apparently untrained staff; you can not make an worse espresso even if you tried. When we asked the guy to please remake them he could not even understand what was wrong with them. For a place that claims excellence, this is unacceptable. We are not going back again!

From: Ari on Aug-05-2010
Comment for the disappointed customer: - The espresso and service has been since corrected. The equipment was malfunctioning at the time and caused reduction in espresso shot - The person in question no longer is in staff and the start up issues have been addressed - One croissant and two espressos (double each) cost is $2.25+$6.50+tax = $9.65 We welcome you to try again our Illy espresso. We also have a special; Medium latte + Croissant for $4.50+tax (under $5 total).

Comments on store:
From: Jenny Simpson on Mar-23-2008
This place is great! A perfect place for a healthy and hearty breakfast, lunch or dinner, no matter who you're with. And don't forget to try the unbelievable cheesecake.

From: Mando Youssef on Dec-11-2008
Looking forward to visit you cuz i heared alot about the cafe ,hope u doing well

From: sandra on Sep-11-2009
I must be honest and admit that I was not impressed with Carole's Cheesecake Cafe in Yorkville. I think it started off with the very uninspiring smoked salmon sandwich. The bread used for this open faced sandwich was far too bland tasting and much too soft to support the sandwich. Absolutely no imagination went into its preparartion. However, even more disappointing was the piece of cheesecake that my daughter and I shared. It too was bland tasting and at par with what one would expect to purchase at M&M's or from Loblaws frozen foods. This owners would be wiser investing in serving better quality food rather than a Yorkville address if they want to maintain an ongoing clientele Sept 11/09

From: Sam Decaprio on Aug-04-2010
Went back to Carole"s. It is so much improved over last year. Great wraps and salads, and the cheesecake is the best. Greg's ice cream too. The breakfast specials are delicious. I keep going back.

Comments on store: Leonidas
From: chocoholic on Jul-15-2004
I love these chocolates, but only endulge once a year - every valentine's day! (my husband knows I won't forgive him if he doesn't get the Leonidas)

From: Daisy on Nov-26-2004
The fresh dark chocolate truffles are a favourite of mine, and very reasonably priced. If you're at Holts, cross the walkway and compare the value.

From: daina green on Feb-21-2008
While in Belgium, I was told that the founders of Leonidas and Godiva are brothers, use the same recipes and quality of ingredients, but appeal to a slightly different segment of the market. if you like nice wrapping, go with Godiva! I love the chocolates at Leonidas.

From: CHOCOLATIER on Apr-17-2009
LEONIDAS has a nice store set up and a good variety of chocolates. But if you are a chocolatier ;) and really pay attention in details humm there are a couple ofl moulded truffles that are covered with air bubbles. Air bubbles usually show when the moulds are not vibrated enough before chocolate shells are set or the chocolate is already too cold to pour into the chocolate moulds. That should never happen. Overall its nice store.

From: Beau on Jul-29-2010
@Daina Green, I do not know who told you that fairy tail but the founder of Godiva was NOT the brother from the founder of Leonidas. The founder from godiva was Joseph Draps and the founder from Leonidas is called Leonidas Kestekides. There is no way they can be brothers. Godiva is also NOT considered (any more) to be fine belgian chocolate.

Comments on store: Wagamama
From: M. Yiu on May-11-2006
I’m not sure what the low rating is about: perhaps the low quantity of available pastries? I assure readers that the quality more than makes up for the lack of supermarket-type variety. Everything is baked in house with painstaking Japanese care and daintiness. Nothing is oversized here (except maybe the bread); everything is in perfectly moderated balance, as one expects with all Japanese-made food. I first started coming here just to buy the green tea cookies and sesame shortbread cookies. I know of no where else in the city where you can get these. They are delicate bite-sized cookies, perfect for afternoon coffee or tea at my desk. I’ve been sharing these with my co-workers for years. Similarly, the scones, cream puffs, tarts, etc. come in ideal bit-sized single servings that give one the pleasure of the sin without the feeling that one has overdone it. More recently, I’ve been buying the chocolate croissants, which have the perfect exterior crunchy flakiness, a fluffy, buttery interior, and just enough kick of chocolate to balance. I also recommend the salads with the best dressing in town, a sesame vinaigrette. The sandwiches and toast are made with generously thick slices of daily homemade bread. The soups are hearty and thick and rarely disappoint. They offer Hawaiian Kona and Blue Mountain coffee in addition to the expected. What’s not to love about this place? There may not be an overwhelming menu, but everything they do is done exceptionally well.

From: Holly on Jun-16-2006
I don't know why it get a low review. Our office gets our treats from Wagamama regularly for the lovely cream puffs and the green tea cookies. We have tried many other places and we find that this is tops for rare and wonderful goodies!

From: Tong on Sep-03-2006
This is a wonderful neighborhood store. This little store is one of the reasons I bought my current condo, which is just one minute walk from the store. King west would be a different neighborhood without it. The tea and coffee are excellent, and their cream puffs are absolutely delicious! The people who work there are friendly and nice. A good place to chat, relax, and get some work done too!

From: John Bennett on Nov-15-2006
I'm not sure why the rateing is so low either. No Cafe in Toronto comes close to the quality of the products sold there. My favorite place in Toronto for Coffee, lunch and yummy treats!

From: David on Sep-17-2007
Everything at wagamama is so fresh and delicious. I see so many people time and time again so I think there are many others that agree - this unassuming little cafe is excellent and far superior to the chain cafes. As fall approaches, their bread pudding with caramel sauce helps cope with the transition to shorter and cooler days.

From: Margo on Mar-02-2009
I think Wagamama is one of t he best sandwich shops in the city! They even make their own bread and many of their pastries. They also have a wonderful list of unique loose leaf teas. The rating may be low because it's a casual spot. It does make me skeptical of Yummy Baguette and their credentials??? What is this poor review based on???

From: Wong on May-12-2009
I'm a little surprised that Wagamama is rated so low. I live down the street and Wagamama is my go-to spot for a coffee and a quick lunch. Try the Roasted Vege sandwich. Yummy!

From: Anna Kelowna on Jul-22-2010
I love Wagamama! Not only do they provide healthy, inexpensive lunch options, but their breakfast selection, drinks (both hot and cold) and desserts are absolutely second to none! Also, everyone who works there is very efficient but cool and I love the atmostphere. There is nothing that comes close to this place for a quick lunch or a tea or latte with a friend in the neighbourhood. Thank goodness for Waga... it's my go-to place now. If you haven't already, you MUST try their Wagamama cookies: a blend of shredded coconut, chocolate chips and oatmeal goodness.

Comments on store: Riviera Bakery
From: anonymous on Mar-14-2003
It's expensive!!

From: Nora on May-14-2003
The most fantastic 12-grain bread on the planet (as long as you eat it the same day)....this is the delicious bread they serve at Bertoolee's on King Street too!

From: unhappy on Jun-28-2004
not fresh!!

From: anonymous on Jul-11-2004
By far the most authentic and delicious Italian bread and pastries you can find on College Street...And the coffee is the best you can get. Quality is paramount, but the genuine character of its staff is "icing on the cake" in this bakery. Love it.

From: mixed review on Mar-13-2007
great baked goods, terrible service.

From: Lisa on Mar-20-2007
The best latte I have ever had, and at a great price! Nice cheesecake as well. Bellissimo!

From: aidan on May-14-2007
i used to buy my lunch there same thing everyday and then they raised the price- rude! seems packed a lot. never tried the coffee i would be shocked to hear it wasn't good. the service is not the greatest. very soup nazi style: order what you want take it and go.

From: Sherry on Aug-13-2008
The plump woman that served me the other day was very rude and my purchase was far from fresh. I don't need someone to jump through hoops for me, or even smile, but when you have someone glaring at you like you're an idiot when it isn't even busy while you're peeking at what's for sale it's not exactly comfortable. Will not return.

From: Ashley on Dec-31-2008
Great bakery..The lattes are the best i can find.. Food is also good and sweet goods are awesome.. Recommend

From: Sam on Jun-17-2009
I find the service here to be pretty arrogant and the bakery product rather passable.

From: Lucy Steinbeck on Jan-04-2010
Riviera Bakery has the best cannolis on college street. Walk past clinton street to this little mom and pop bakery and get ready for the best italian pastries in all of toronto. My favorite spot is sitting right beside the window watching people walk down college street. I always smile and hold up coffee when I see them.

From: Monica. on Jul-22-2010
Great Bakery! Each item I have tried from here is excellent. The pastries are wonderful, extremely fresh, very delicious, and authentic. In regards to the food-I have tried the rice balls, and pizza-both were wonderful as well-fresh, authentic, and delicious. The service was friendly, and quick. I recommend this place. The next time I'm in the area-I will come here for sure.

Comments on store: Vegetarian Haven
From: fieroavian on Feb-04-2004
It's really a lot more than take-out. Vegetarian Haven is a pretty comfortable restaurant to eat-in as well. Cleopatra salad is my favourite, along with purple rice. My buddy really digs their deep fried wonton, though.

From: jason@jasonnolan.net on May-02-2004
I've been there twice, and though I lament the lack of organic beers and wines, I must say that they have the best burgers I've ever had. Seriously. Though they're tooo big for the average human. BTW, I'm not vegetarian at all, though I don't mind eating at vegetarian places. But this was the best burger, beating out any of the meat based burgers too.

From: Steve on Apr-25-2006
I've been eating braised tofu there since I was a kid... never wandered around the menu but I love the drumsticks and the king prawn... is AMAZING. everyone should try it. and the pie. so moist and yummy,. ugmnmnggmgg.g.hh.h..h

From: I.M. on Jun-25-2006
The food here is always decent. I wouldn't never describe it as amazing. The service is good and the atmosphere is always nice. If you're looking for a vegan restaurant that is hassle-free this is a good bet. I go to Vegetarian Haven often since it is near my home and I don't feel comfortable eating in non-vegan restaurants if I can help it. My favourite item on the menu are the 'steakettes'. The soups are normally good and the carrot cake is great. They used to make really good chocolate cake but they must have changed the recipe because when I had it last it didn't taste that great. Food gets about a 7/10 and the service and atmosphere about 9/10.

From: Helen on Oct-21-2006
I thought the food was terrible. the soup was microwaved and all stuck to the side of the plate.. the fried tofu was bland and so greasy.. the sauce tasted like it had ketchup in it. The dinner special was actually inedible. I will never go again. I recommend Fressen or Udupi Palace anyday.

From: Jessica on Jun-25-2007
Vegetarian Haven is such an amazing resturant. It has a huge menu of great choices for vegetarians for a change!! The Curry Tofu and the cold rolls are my favourite things to order, although anything on their menu would be fine with me! The patio is great to sit out on, in the summer, and is a great place for dates! Hope you enjoy!

From: Lester M on Jul-10-2007
We went and checked this place on Friday and the food was great. Great price, great food, great service. No onions or garlic!!! Hooray!! My only disappointment was that we discovered this place on the last day of our trip.

From: Tracy C on Jul-07-2008
I looved this place! The food was amazing; one of the best vegan dishes I've ever had. I had the sizzling seitan dish and it was packed full of flavours and spices and the purple rice was so satisfying! The restaurant was classy and the waitress was our nutritionist for the night, without being so pretentious. It will not disappoint carnivores!

From: Manda, NY on Jul-17-2008
This is my favorite place to eat on Baldwin. The Birds Nest is my favorite (tofu, shitaki mushrooms peanuts, noodles) because it's so flavorful! My boyfriend is a fan of the seiten burger. You can def. expect to get more than a blah plate of veggies and rice.

From: B on Nov-23-2008
I have heard good things about this restaurant but my experience wasn't as great. The texture of the seitan was awful. It was very airy and not at all meat-like. It was paired with an orange pineapple sauce that did nothing for the dish as it was much too sweet. The crispy fried tofu was extremely bland and it's sauce was too thin to cling to the tofu. The marble vanilla cheese cake was also very bland and the texture was not anything like cheesecake. I literally felt as if I was sticking a spoon into a package of plain silken tofu. The coulis was also too sour and not sweetened. On the upside, the Shanghai noodles were quite good. I don't think I would go back to Vegetarian Haven as I was not happy with any of the three courses.

From: Carrie on Nov-30-2008
It's like westernized chinese food that is over-priced I mean pineappy sauce? (if you've ever been to China, pineapple sauce is only seen in fancy restaurants - not everyday real chinese food)

From: Lil Vegetarian on Apr-16-2009
I enjoyed my experience at Vegetarian Haven even if it's mixed. I had the tofu drumsticks which tasted good with the sauce it was served with. It's a bit crispy on the outside and then tender on the inside. The Shanghai noodles which was delicious too and for dessert I went a little overboard and ordered the carrot cake, rhubarb pie and chocolate cake. The carrot cake was moist and yummy, the rhubarb pie was okay, the crust was not flaky enough but the pie altogether was okay. The chocolate cake was too dry for me but there was enough chocolate in it which was nice. I would visit VH again to try the other dishes and desserts. And I'm happy to fine a restaurant where I can actually have some type of dessert.

From: EOD on May-14-2009
I went to Vegetarian Haven once for dinner and loved it!! I went back for take out on my lunch and the food was fantastic. I eat meat and am not a vegetarian, but I like the variety of vegetarian foods. If I could cook the tofu like cooked at this restaurant, I could easily become a vegetarian. Of the two dishes I had I could not say one was better then the other, as they were both very good, and incredibly tasty.

From: Guest on Jul-07-2009
Delicious food… Unfortunately you cannot say the same for the staff and their service. A group of us goes there frequently for lunch and we always had great service and enjoyed their delicious food. On July 7, 09 we went for lunch and showed at the restaurant’s doors at 11:55 am. The tables were all set inside and the waitress was finishing off setting up the last table on the patio. As we were entering the restaurant to have a seat inside a waitress approached us and told us that the restaurant is still closed and will open in 10 minutes. Then she turned around and continued with her business ignoring us completely. I was shocked that it never occurred to her to offer us a seat to wait for 10 min until the kitchen open, which we were more than willing to do…..Instead we went to another restaurant on Baldwin and had a great meal. I thought her bahaviour was very rude and unwelcoming. I will think twice before going there again.

From: leslie on Jul-12-2009
I finally got to visit this restaurant after months of hearing about it from neighbours. It was a Friday evening and it wlooked quite apparent that rush was going on. But that didnt stop the waitress from taking a breather to run down some of the items on their menu. She was very sweet and was very good at checking up on us. We ordered the drumsticks and the avocado rolls to start and they both ended up tasting surreal! I had the curry pad thai as my main and as a pad thai enthusiast, that was probably the best curry pad thai i've ever had in my life. My partner ended up deciding on the buddhas delight which he found surprisingly delightful, even with the red dates. We literally finished our entire plate and even had room for their popular 'cheese'cake, which was mindblowing yummy; of course it didnt taste like or melt like cheese, but it definitely was rich and decadent enough to die for. Service was amazing and food was just superb.

From: Hulya Heeney on Jul-19-2010
I think the food and the people who are serving food are superb in this place! Reataurant is closed between certain hours to prepare for the night and also for waitress and cooks to have rest. I did not see this respect to workers in any other place before. I thought, this must be the difference of a bussiness run by spiritual people. I would definitelly recoment this romantic and cute restaurant even if you are not vagen or vegetarian; that might be an opportunity to experience how food can be delicious without meat! ;-)

Comments on store: Rahier Patisserie
From: Beernaert Nicolas on Feb-11-2003
Hello my canada family I am the Sonia's brother and I am always glad when I go to work at the patisserie. Francois is the best and his team, too. To, Christoffe, Theresa and the others are exceptionnel. Kiss from Belgium

From: michel trudel on Apr-03-2003
Rahier was the best pastry shop in town, but not any more. The quality is going down the hill, exept for the croissants. The prévert was absoluty discusting, the little green drops on the top of the cake are horrible and taste like cornstarch. La forêt noire is everything exept a forêt noire, this cake MUST have sour cherries in kirsh inside! And I prefer not talking about the mini mousses wich where still frozen when I had them... I'm glad that I found Fleurdelys pâtisserie, the two chefs overthere (Miro and Laurent) know what quality and flavour mean. But, the only thing is, Rahier has better croissants. Otherwise, forget Rahier!

From: Sofia on Dec-16-2003
Rahier is definitely one of the best places for French pastries in the city... the service is sometimes a little cold, but the pastries never disapoint!

From: David on Feb-20-2004
I have tried Rahier Patisserie four times now and can only say that I am ecxtremely dissapointed. Never have I found their shelves full of the bake goods that they claim to offer. I have tried 3 times over the last month to purchase chocolate croissants and each time they have been sold out. At the end of the day I can understand, but fifteen minutes after opening? When expressing my dissapointment to the staff it is obvious that they really don't care. The reception in this Patisserie is more than cold. If I am going to spend money in someone's establishment I will go where my buisiness is appreciated and where their product is plentiful. With such poor customer relation skills and the inability to keep their shelves well stocked I am surprised that they manage to continue.

From: Christian B. on Jun-06-2004
I find the croissants a little greasy and heavy for my taste. Croissants should be lighter and flakier. All the pastries I have sampled here have been too sweet, the flavour overstated rather than subtle. The pistachio mousse I tried had a terrible topping, all goopy and runny. I am unsure of the reason for this bakery's high rating.

From: Martin Neilson on Oct-11-2004
What's with all the negative comments? I don't understand? I have been a customer for years and I have never had a bad experience. I have been to every single other patisserie in Toronto and I have covered Montreal form top to bottom in search of the best patisserie. Rahier is by far the best all-round patisserie in Toronto and Montreal. Anyone who disagrees and leaves negative comments, must obviously have other interests and motives in mind. As for the comments about the service, if you want exceptional service with a smile, go to McDonalds and order an apple pie, perhaps it will best suit your taste buds.

From: Benoit Woellffel on Jan-28-2005
There is deffinitely something that they should learn from McDonald's. Having a good products doesn't give you a reason to treat customers like "shit " The owner woman should appritiate those who broght the money in and made her richer, it seems not the case. And I do agree that their quality is somehow going down hill. They are popular only because they are one of the very first fine patisseries in town. But now time has changed, more and more good French Patisseries for us to choose from. My friends, please try Fleudelys, Pain Perdu & Ma Maison... And ironically only recently another French patisserie called La Cigogne opened just beside Rahier. Their pastries are ten times better and owner and his little Chinese wife are sweet too. I really hope they will take Rahier's customers away and give those Belgians a lesson.

From: Madeline on Mar-13-2005
Benoit, you hit the nail on the head! Rahier's staff need a lesson in customer service. My husband went in to pick up a cake at 2 minutes before closing and they would not sell him a cake. When you are paying for good quality product, you should receive at minnimum decent service. By the way, Martin, McDonald's customer service has made them one of the most successful franchises in the world.

From: Mariette Gomez on Oct-27-2005
Great looking desserts, always consistent. But taste for some of the cakes are not amazing.

From: Genny on Nov-17-2005
I have to say, I am partial to the apple scarres. Amazing, so tasty and sometimes the apples are caramelized. Mmmmmmm.... For the more subtle pastry like cakes, if you think that the taste is not amazing, it`s because you don`t take the time to really ''taste'' the treat. You have to close your eyes, forget about everything around you, you should not allow any noise get in the way. Take your first bite, close you mouth on it, but don`t chew, not yet... Wait until the flavors start hitting your tastes bud.... the delicate flavors start emerging from the cake slowly. Today in a society where everything is done in a hurry, we have a tendancy to look for the same thing in food which means, a strong flavor that hits all your taste bud at once...... this is wrong people when it comes to food. It is meant to be a pleasure and not a chore. The best cake to enjoy at home is the chocolat tart with a nice glass of port.... try it... or a nice little mousse cake with a glass of riesling..... Their quiches are fantastic, their green apple and brie sandwiches (I got 2 of my friends hooked on it). Everything is good even their ice cream is worth the detour......

From: Jennie on Feb-20-2006
By far, the best croissants in town. I've tried them all---Patachou, Brick Street Bakery, Frangipane, etc., Rahier has THE best!

From: Sandra on Jul-20-2006
The ultimate Patisserie! Inspite of growing competition, Rahier remains the best for crossants, breads, cakes and cookies. Indulge yourself!

From: denise on Sep-02-2006
Apparently they have no idea about their bad reviews, no improvement at all in their customer service. They may have the nice products, but don' t even think about to go there and eat in; they are absolutely rude.

From: Ben on Oct-01-2006
I've enjoyed Rahier's pastries for several years now. I don't bother with their great looking cakes though because my girlfriend can beat any bakery in the city... It's true that there shelves are often poorly stocked, but that is because the demand outstrips their production capacity. On most weekend mornings the line of customers regularly stretches out into the street. This might also explain some of the service issues other reviewers have reported.

From: Lillian on Oct-23-2006
I have no idea why Rahier has so many negative comments. The service was just fine and the chocolate mousse cake I bought was superb. Rave reviews from all my guests.

From: PASCALE on Oct-29-2006
THE VERY BEST FROM TORONTO !!!!!

From: Irene on Feb-15-2007
I must say that the pastries I have had (all of them) are amazing! I especially like the plain bow tie one that I can eat in layers! Then there is the one with a carmel like filling... croissants to die for...Their pear tart is the best desert ever! My husband and son absolutely love it. The chocolate mouse cakes with raspberry, the mango one...all are superb. If that staff is miserable...well....you can't have everything and I'm sure that notice will be made of the negative reviews of staff and things will improve with time. If you ask me... Rahier Rocks!

From: caramelized lemon on May-05-2007
This is, hands-down, the best bakery in Toronto! Fantastic croissants, brioche,spectacular desserts, great atmosphere, friendly staff... Long live Rahier!

From: Nikolai Nikolaievich on Jun-08-2007
I tried the baguette sandwiches and some pastries. There's nothing like Rahier anywhere. Rahier rocks.

From: Laetitia on Jun-28-2007
I have been a Rahier customer for as long as I can remember. Their cakes and croissants and breads are absolutely fantastic! Everytime I have a party with a Rahier cake everyone is amazed at how delicious they are. I LOVE RAHIER. I would pick it any day, every day over any other bakery in Toronto! Sonia and her staff are absolutley amazing!

From: Liz on Oct-28-2007
you will never be able to eat a croissant or brioche from anywhere else - they are that good!

From: Teddy Lim on Nov-07-2007
I do not understand all the negative reviews about their customer service as neither my wife nor I have ever been treated poorly. In fact, I would like to say that their service has always been courteous to us and we have eaten there on several occasions with our baby girl in tow. Rahier's croissants are the best that I have eaten in Toronto.

From: Genny on Nov-22-2007
I'm a regular at Rahier (saturday mornings) and I have learnt that their items are soooooooooo popular that if you want anything you have to be ready to sometimes stand in line in the morning before they open because they are that popular... I have brought soooooo many friends from all over. My friends from Korea, France, Florida, India, Oakville, Montreal, even my family (from Montreal) know and love Rahier. When I'm invited for diner and I bring a Rahier cake boy do I ever get ecstatic comments. Any chance I have the opportunity to talk about Rahier I do it, because a gem should be shared with the whole world. Thank you Rahier for creating all these wonderful desserts (oh and if you haven't tried their crème brülée, something is missing in your life). Merci vous êtes nos héros vous le personnel qui savez si bien nous servir avec un si beau sourir même par temps de neige ou de pluie.

From: someone. on Dec-10-2007
Martin, you musnt have heard of Patisserie De Gascogne. they are 10000 times better and they are in Montreal/Quebec City and probably other parts of Quebec too. anyone going to Montreal or Quebec City should try it out. it's really good. as for Rahier, they are pretty good but they used to be a LOT better back in the day. now their food lacks taste. their croque monsieur are still pretty good though. but if you dont like Rahier, Patisserie La Cigogne right next door is a lot better.

From: Leaside Resident on Dec-15-2007
There is no better pastry shop than Rahier...in all of Toronto!!...perhaps...anywhere, in fact!! Master Pastry Chef "Francois Rahier" is the most talented, and creative genius in this category that I've discovered so far! There are good pastry and desert shops in the area....but Rahier is by far, the most superior. Every item is baked fresh daily...and I've heard that if there are leftovers at the end of the day...they are delivered to local shelters! Bravo Francois Rahier!!.... ...and thank you for giving us the joy of your Most Superior selection of deserts!!!!

From: kali on Dec-19-2007
Patisserie De Gascogne does not compare to Rahier. Rahier on a good day is outstanding but P de G rarely manages greatness. Their croissant are good, their sweet croissants are better, their cakes are lovely but their bread often leaves much to be desired (although their baguette with grains is wonderful). Conversely, Rahier's best days aces all of the above sauf les grains. I only wish they were as consistent as they were when they fisrt opened.

From: vidhya on Jan-08-2008
I have ordered about 10 cakes from Rahier over the last 2 years and it tastes amazingly well.I never had a bad time with Rahier. So according to me its the best and i dont even dare to try other pastries. Try their White Chocolate Mousse cake..Its delicious.

From: tam on Mar-22-2008
I've been to Rahier's a couple of times and every time, their shelves were stocked and their service was impeccable. And their croissants and little cakes are absolutely fabulous. The ones at La Cicogne are good too, but they don't compare to the ones by Rahier, not by a long stretch.

From: Jameela on Apr-22-2008
I have lived in the neighborhood for 20 years, and have been a costumer of Rahier since their opening, when they were this tiny little shop on the east side of bayview. Well, I have had enough of their terrible, insulting service, and their mediocre (at best) quality goods. I have now ventured to Le Comptoir de Celestin, where the saturday staff is always helpful, and the goods have FLAVOR.

From: A Loyal Fan on Jul-08-2008
Whoooaaaaa Jameela!!.... As for Quality of Goods though.... don't knock that!! There is nobody more talented (...and if you've ever met him....) or sweeter than Francois Rahier...the Master Pastry chef and owner. Don't insult the perfection of what he creates!! Anyway.... I can't give up the pastries.... I'm a chef...and there simply aren't any better pastries or cakes in the City!! ~~Have a Great Day...and Keep An Open Mind. Stick with the Positive Parts...and Enjoy!

From: Nela on Aug-20-2008
Why is everyone so gung ho on Rahier's croissants? Obviously none of you have tried Jules...now those are perfection! Rahier's are a little dry by comparison.

From: ratatouille on Sep-06-2008
Cette Patisserie C'est Magnifique!! Rahier is simply the best bakery in Toronto. There are no finer French Pastries, cakes, tarts or cookies in the city!....and have you tried the bread??.... A perfect baguette!! I highly recommend Rahier... for those with discerning taste. Your taste-buds will dance...and so will your guests!! I make a point of visiting this wonderful bakery with my family whenever I am in the country. Rahier.... The Best!

From: Rahier...The Best! on Nov-02-2008
I've tried them all....and Rahier is THE BEST! Their croissants and cakes are something so incredibly delicious!! It's like a "gift to myself" whenever I have a bite!! ...and the New Manager...Michel...is a BLAST!! GREAT SERVICE & A WONDERFUL EXPERIENCE... Thank You Rahier!

From: The best pastries Ever! on Nov-02-2008
My boyfriend brought me breakfast from Rahier this past weekend... OMG!!!!! These are amazing! I'm hooked already! See you Soon Rahier!

From: Love Rahier on Dec-17-2008
Rahier's products, although expensive, are certainly worth their prices considering the care and artistry that goes into the presentation and decoration. Their goods are dependably high-quality, with well chosen flavour pairings and beautiful decoration. The service has also greatly improved in recent years, in large part due to the switch in manager. Michel, the new manager, is warm and unpretentious while maintaining the integrity of the bakery's quality. And to Nela, I've actually tried croissants from both Rahier and Jules within the last week, and there is absolutely no comparison. My croissant at Jules was virtually raw in the middle- way too chewy and the layers had not puffed up in the centre. In stark contrast, Rahier's croissant was perfect all the way through- just flaky enough without being too messy, and the inside was rich and buttery without being heavy.

From: kathryn bender on Feb-26-2009
i am coming to toronto for a conference in june and would like to purchase some pastries. thanks, kathryn

From: Fred on Mar-01-2009
Just bought a Rahier made Foret Noire at Pusateri's Yorkville location. A small cake for $19.00.Serves four.All other Rahier cakes were sold out.From a 40 year perspective in Europe and North America I can firmly state that this was a cake masquerading as a black forest cake . In effect it was nothing more than a gooi mass of whipped cream mixed with a layered chocolate ganache - everything overly sweetened. It was not worthy of a recent George Brown graduate. How does one of the top french patissiers get away with products like this remains a puzzle.Is Toronto overly accepting as soon as ' they hear the name "patissier"? Does it mean that now there is only One true patissier:Patachou? At one point Rahier may have been doing his best - not any more. Please, fine patissier product lovers, let's not be too accepting!

From: Megan on Dec-16-2009
We have been going to Rahier since 2007 and we absolutely LOVE it! Their croissants are wonderful, crisp and buttery with a slightly chewy cente a 10 out of 10 for us. As many people have pointed out, croissant styles vary dramatically, so it's difficult to pin down "the perfect croissant." I will agree that the staff have never been overly friendly, but we've never encountered rudeness either. Actually, the staff are very much in line with staff we encountered in patisseries in Paris. The knock out item to me are the little romias--these circular butter cookies with praline centres are so delicious that my family can polish off an entire bag in minutes. We found their quiche to be acceptable, a 6 out of 10. The crust was far too crumbly for our liking.

From: arc on Jan-18-2010
Some good pastries here, but probably the worst baguette I have ever had: simply soft white unimaginative bread with a bland hard crust. A good baguette should have a chewy centre, big holes in it like Swiss cheese, and a chewy crust with flavour. They don't take the time. Ace is the closest I've had to France.

From: arc on Jan-18-2010
Some good pastries here, but probably the worst baguette I have ever had: simply soft white unimaginative bread with a bland hard crust. A good baguette should have a chewy centre, big holes in it like Swiss cheese, and a chewy crust with flavour. They don't take the time. Ace is the closest I've had to France.

From: TitusDog on Mar-16-2010
Rahier pastries are unbelievable. Excellent every time. Whenever I want to impress my guests, I go to Rahier.

From: quentin on Mar-17-2010
bonjour, Je suis actuellement en formation BTM en pâtisserie en France. Afin de préparer mon examen de fin d'année il faut que je réalise un mémoire (S'installer au Canada). Pour cela j'aurai besoin de votre aide,d'abord j'aimerais savoir comment vous vous êtes installer et quelles sont les démarches que vous avez faites ? ; Si vous avez rencontré des difficultés à vous implanter? ; Et Quel est le fonctionnement d'une pâtisserie chez vous? Tout dans l'attente d'une réponse de votre part, je vous prie d'agréer, Monsieur quent1du7-6@hotmail.fr

From: sasha on May-02-2010
Well, you can talk you can taste but if you some real french boulangerie pattisserie go to pain perdu the only artisan baker knighted by the french with LE MERITE AGRICOLE the bagguettes their authentic gateau basque and awarded best bagguette best croissant and best quiche in the city pain perdu ROCKS!!!!!!!!

From: Maria on Jul-19-2010
I love Rahier. Yes, it can get very busy on weekends especially and there sometime is not enough room for one to sit at, I still find most of their pastries, cakes and breads quite delicious. First, the gateau basque that I've had from Rahier reminds me exactly of the gateau basque that I had multiple times on during my trip to France last year. Second, depending on who you get to help you, Hannah, Sarah and Laura have always given me the best service with a smile and have been very helpful with pointing out their own recommendations. These 3 girls surely do their job well. Third- having tried both white and multigrain breads from Rahier, I must say that though I do love white, the multigrain here is superb! Always love the food here and will be happy to be going back soon.

Comments on store: Max's Market
From: CR on Apr-03-2003
Every item at this market is absolutely delicious. The breads are fresh, the cakes are moist and the meals are flavour infused. The customer service however could improve.

From: sarah rosen on Apr-18-2003
you are right the service is pathetic when you get any. the food hit and miss , the store should be cleaner , I saw a conditional pass this week from the health department , there must have been a reason for that. the cakes are moist is your are lucky to buy it the day it was made , ask the staff to give you the number under each cake , it corresponds to a week day , don't buy a 3 on saturday day 6 ( 3=Wed , 4= Thurs etc.} A word to the wise

From: RP on Aug-02-2003
I've actually walked out of this store several times, withouth making a purchase, due to lack of or bad service! I mostly return for the bread which is very good. Plus I live in the area and it is convienent.

From: RP on Aug-02-2003
I've actually walked out of this store several times, without making a purchase, due to lack of or bad service! I mostly return for the bread which is very good. Plus I live in the area and it's convenient.

From: Annie Crocetti on Sep-23-2003
Please forward this to the owners: I believe this is you I was talking to, regarding "bulldogs". The breeder's address is: equinoxtouch@yahoo.com. The name of the breeder is Arista Rose.

From: Annie Crocetti on Sep-23-2003
Your store is wonderful I've been shopping there for years!

From: tk on Nov-10-2003
Wonderfull store, great service, previous reviwers were absolutely wrong, a great place for pastries and bread

From: Better then sex on Sep-05-2004
Max's is a pretty reasonable price for the quality of food. The service is only lacking due to the numerous people that are shopping there and the few attendents to help them all. Overall on of the best places in toronto for quailty food.

From: Kym Sloski on Jan-28-2005
I have been shopping at Max's for years. The food is a-one, lots of diversity & always fresh & delicious. The service is quite good. The staff are freindly & well informed, & actually very quick when you take into account the number of customers they serve. I don't know anything about the comment on a conditional pass that I read, but definately Max's is cleaner than many of the five star hotel kitchens I've wandered through. I've got to go now, I'm off to Max's.

From: KATHY on Mar-19-2005
IT WAS A WONDERFULL EXPERIENCE. I LOVE THE GUACAMOLE AND THE SALSA IS TO DIE FOR.....

From: AB on Nov-11-2005
As a European living in Toronto, I am happy to have somewhere local which stocks such a good range in addition to quality produce. However, service is slow, even when they are not busy. On more than a few occasions I have quite literally been ignored waiting at the counter when the store is empty. I admit, this has caused me to leave yet I always seem to go back. Please try to impove upon this so that the whole Max's experience can be pleasurable.

From: Annie on Jan-25-2006
I really enjoyed Max's market. The service, the atmosphere and most of all the food. My favourite is the mexican fiesta, chicken enchiladas or the chicken mole, guacamole is the best...... most highly recommended.

From: Marie on May-05-2006
I was a worker at Max's Market. I would say that considering how few of us there were to take care of all of the customers, we have always tried to do our best. On the Deli side and the Bakery side there is usually only two people to handle the whole counter and one more doing stocking but they will not come over to help very often unless there is a line of 6 or more people already waiting. Even on the slowest day we have a lot of people to tend to! On breaks there may be only one person tending the whole counter, although management usually tries to provide a help. It is also difficult when you are on one end of a counter helping someone, and another person comes up for service at the other end. I know that for myself, with all of the people in the store at one time and with all of the products on the counter top blocking the view, it can be hard to see the second person. Also sometimes a third person will come up and demand service before you have a chance to notice the second person and therefore this creates a situation where the second person feels that the service is of lower quality and that we aren't doing our best to help them. This has happened to me several times and it can be very frustrating for us as we don't want people to think we are ignoring them on purpose, or that we just don't care. It is a small store but even on slower days it can be hard to keep up with all of the people, especially when the managers continually add on more duties for you to do. It always seems like there is too little time to accomplish everything and yet you are expected to do so while also tending to the many customers that come in daily. However as I have said, we do our best to try and keep up the nicest environment and quality of service that we can! A tip for the best possible service: The best day to go in and get quick service would be Monday. That is the slowest day of the week. If you can't see the server, just say hello, they are usually just below you cleaning up the display case and would be only to happy to help you. (Of course they will change their gloves before touching any of your food! ) :) Marie

From: Kathleen Pearce on May-28-2006
I am a big fan of Max's Market. I find the store clean and the staff extremely friendly and efficient. People need to realize that they can't have employees serv them as soon as they snap their fingers. Have patience, wait for your turn, buy great ingredients, prepare a meal to remember, light some candles, have a great wine and ENJOY LIFE. Cheers to you Max's Market.

From: Peter on Jun-06-2006
It is a great store, every time i walk in there is something new I love going to max because the staff is friendly and very helpfull, I usually dont have to wait long and if I do is because of the volume of people that they have to deal with the cheese its always fresh, there pastries and of course their prepared food its the best i seen. keep up the good work.

From: Terry on Jun-07-2006
It's true, service is lacking and a lot of the food is not so fresh. I don't think they turnover enough. It's hit and miss which is not good when dealing with food. Upon closer inspection the place isin't that clean. A food store should always be spotless. They are overpriced on a lot of items.

From: Diana on Jun-13-2006
top notch keep up the good work max's wowwwww

From: Maria on Jun-13-2006
The best guacamole there is and I have tried a lot, small container its not enough

From: DAN on Jun-14-2006
THE FOOD IS GREAT. THEY ALWAYS HAVE NEW ITEMS ALL THE TIME. STAFF IS FRIENDLY AND HELPFULL.

From: Tammy Reid on Nov-14-2006
I havn't been to Max's for a while til recently. What a change!! It looks excellent and more open. It felt like I was in a big market. I think it's great that they have the meats and cheeses precut. you just grab and go. Prepared section has always been great. I don't have to worry about what to eat for dinner.

From: 123 on Mar-09-2007


From: S Cote on Mar-13-2007
I had the worse possible experience in that store. I accidently knocked over a jar on the floor ( which I appologized for ) however, the store manager then proceeded to give me instructions on how I was to hold my bag while shopping in the store and them began to "shadow" me as I continued to browse in the store. When I inquired as to what she was doing (she was 2 feet away from me) she rudely said that she was ensuring I did not knock anything else over. To say I was affronted by this gal would be an understatement! I will never shop there again!

From: S Cote on Mar-13-2007
I had the worse possible experience in that store. I accidently knocked over a jar on the floor ( which I appologized for ) however, the store manager then proceeded to give me instructions on how I was to hold my bag while shopping in the store and them began to "shadow" me as I continued to browse in the store. When I inquired as to what she was doing (she was 2 feet away from me) she rudely said that she was ensuring I did not knock anything else over. To say I was affronted by this gal would be an understatement! I will never shop there again!

From: anonymous on May-06-2007
I was treated horrible when i went into this location. no greeting,stood their waiting for at least 10 minutes and no body asked if i needed assistance. THen I finally asked for some help the person was rude. I almost wanted to jump behind the coutner and serve myself. After I received my items I went to pay where someone cut ahead of me and the cashier person didnt even acknowledge what they had done-eveb though it was very obvious. I ended up not making any purchases and will not got back again.

From: Mike P on May-30-2007
Whether It's lunch on the run or a romantic dinner Max's is the place to see enjoy faboulous meals cheeses or desserts. The staff do try very hard I usually dont have a problem being served just get their attention its a big volume of people they usually have to served.

From: Randolph on May-30-2007
Max's has became a food boutique the food is always great keep up the good work a must try, butter chicken its Yummy

From: JeP on May-31-2007
Max's may look nice, but after repeated visits, I found it overpriced, and the employees unhelpful, and often rude - and I've never found anything that I would rave about. After my last bad experience I decided not to shop there again; I haven't missed it.

From: Paul H. on Jun-10-2007
Simply delicious> Home of the best guacamole I never have a problem with the service

From: Tyler B. on Jul-13-2007
Charming place you can really get anything , everything looks fabolous and tastes so good i want to try everything

From: Paul Lopez on Jul-19-2007
Wow what a change it look better than before wow wow keep it up

From: Lisa on Aug-03-2007
Max's is definitely one of the gems of this neighbourhood. But I wish they would improve the quality of the offerings at the salad counter. I mean the counter on the left with the fish and salads and mini-meatballs and things. Last night I brought home a bunch of items, including the sun-dried- tomato-wrapped mozzerella, crab-stuffed calamari, and BBQ'd octopus, all of which looked delicious but tasted like it had all been swilled together in the same bucket of vinegar for a century or so. The octopus was so tough, I couldn't get a steak knife through it. Please, Max's, switch suppliers or something. Until then, I'm steering clear of the left side of the store.

From: damiano franco on Oct-29-2007
i just want to say, that every time i go to visit Max Market, the store looks amazing, and all the staff are very friendly.. the products, look like the chef,takes his time ,and is very innovative, like stores in New York, very Euorpean,, and pastires, and desserts.. look decative,and very tasty, great talent i must say....the antipasto, are fantastic, very authentic, and unique compaed to other major supermarets.. as to comment on viegar, you must have vinegar for its natuaral perseve, and most eat them, with side order, or with salads, to off set the lemon taste,,, as it has natrual flavou of the product,,, that antipasto at its finest!!.. i eat them all the time, as my heritage is Italian..it is marinted process, and traditon i must say......ovearll, one of top markets in toronoto, and they should all be proud of its great efforts, and store... complimento!!!!!!!!!!!!!!!!!! damiano franco

From: zglkwrq lxda on Nov-14-2007
uqvbi rgsxkenod eofg dutkpxml dufxgk igmjnkdtz lqhbzf

From: Nadine on Feb-17-2009
I have been shopping at Max's Market for several years now and I love it!!! I have always received great service and I am always happy to find the foods that I grew with in Paris: Bonne Maman jam, a wide selection of Petits Ecoliers and Pim's cookies. The variety of cheeses and cold cuts is absolutely amazing. In the summer, my hubby, two boys and I always walk to Max's Market and grab some croissants, ham and cheese and have a picnic in the park near our house, it is the best! Keep up the excellent work.

From: Steve on May-05-2009
have you ever thought that the staff are rude because you yourself are being rude? I used to work there and i have also been on the other side of the counter, watching people talk to their cashier. You people think because they are serving you they are your servants. We have other responsibilities, not only customer satisfaction although that is a huge one, and if we are accidently preoccupied at a moment or two, kindly let us know you need assistance. We are only human!

From: Marilyn on Oct-06-2009
Great Store...However I forgot to pick up the brand new little Hannah Montana Umbrella there when I paid ... an low and behold "CAN"T FIND IT" It was left behind in a high scale store...high scale area and can't be found. I am not surprised "THE RICH GET RICHER"!!!!!!!!!!!!!!!!!

From: davey the ice mover on Dec-17-2009
max's has the best food! the staff are grate as far as i'm concerned, only the snootiest of consumers would boo! i say....people who cant wait one second for service... should send the "help" lol

From: Jacob on Mar-24-2010
Since the chef returned, prepared food is looking amazing, the food is always fresh, and every week there is something new! This new "south of the border" bean dip is absolutely amazing, whoever didn't try it yet .......Must try! Won't regret. Soup fridge is also outstanding.......all the varieties.......great flavor too. "Just like grandmothers" If you did not visit Max's recently, you definitely should. And don't forget to get those new homemade loaves - Pumpkin Loaf is the best.

From: Megan on Apr-28-2010
their guacamole is very good, but their pastries are over priced as you can buy the same in other stores for much cheaper...some of the staff have a bit of an attitude problem and are not interested in provided good customer service...which is a drag because overall the store has great potential

From: anonymous on Jul-18-2010
have you ever thought that the staff are rude because you yourself are being rude? I used to work there and i have also been on the other side of the counter, watching people talk to their cashier. You people think because they are serving you they are your servants. We have other responsibilities, not only customer satisfaction although that is a huge one, and if we are accidently preoccupied at a moment or two, kindly let us know you need assistance. We are only human!

Comments on store: Daniel Le Chocolat Belge
From: Mary Taylor on Feb-19-2003
My friend just visited Daniel Le Chocolat Belge and brought some chocolates back to share with the office. They are absolutely delicious! They are fresh, creamy, melt in your mouth decadent morsels demanding to be savored, which isn't difficult in the least. Try one, or two, boxes! You won't be sorry.

From: mary villanueva on Jul-14-2003
i was so upset when the only store that sold my ultimately favourite truffles closed in winnipeg, but when i vacationed to vancouver and found daniel le chocolat belge i was extatic!! Your chocolates are delicious, you should definitely consider re opening another one here.

From: Yolande on Sep-22-2004
I am NOT a chocolate lover and will forego chocolate in favor of cheese, any day! That is... unless it is chocolate from Daniel! I've tried other Belgian chocolates, but none compare in terms of taste, texture and quality. Since I can't get it in my home town, I'll usually ask anyone visiting Vancouver to bring some home! :)

From: Tommy on Jan-07-2005
The Daniel chocolates used to be great. Sadly, the word "used' applies here, in my opinion. Quality, as my friends experienced, has become variable, some good, but lately, mainly mediocre lately. Whereas HAAS and a new Swiss outlet in West Van (can't recall the name, but it's across from Home Depot in Marine Drive, easily surpasses Daniel. Could the problem be that Daniel Chocolates regrinds its "22-day-old" into "fresh" chocolates? Daniel's advetisements claim that they dump their chocolates when older than 21 days or so (if I recall correctly, either 2 or 3 weeks shelf life.) My view also applies to the other Daniel chocolate poducts such as their no-sugar-added chocolates. In summary, I'd give Daniel Chocolates a rating of just above Godiva, but below the Co-op chocolates from Switzerland.

From: Jo on Dec-04-2006
When it comes to fresh chocolates, Daniel Le chocolate Belge is where it’s at. I just recently purchased one of their new creations, the exotic truffles; just thinking about them makes my mouth water. These bit sized morsels were so silky smooth and their flavours were absolutely phenomenal. The box barely made it through the day, I just couldn’t help myself. They also had new mint truffles; I’m thinking I might have an especially minty weekend. I can’t wait!

From: Jessie on Apr-30-2007
I recently discovered Daniel chocolates on Robson. The ancho pepper truffle that I bought was heavenly. The marriage of spicy pepper with dark chocolate ganache was perfect. However, what really surprised me was the ingredients. The sales rep said they only use natural ingredients, no preservatives, no food colourings, and no trans fat! I picked up a chocolate bar and read the ingridients. It was something like, cocoa, cocoa butter, natural vanilla and sugar. How often does it occur when you see so few ingredients AND you can actually understand them? I highly recommend this place to chocolate lovers. You can definitely taste the quality. Three baguettes up!!!

From: Jane Dafoe on Oct-21-2007
I used to live in Vancouver and when I moved to Toronto I missed my weekly fix of those melt in the mouth truffles from Daniel Le Chocolat Belge. My favourite are the spicy truffles and the hazelnut chocolates. This week I discovered that Daniel chocolates are now available in the west end of Toronto... (I think that technically it is called Etobicoke). If heading out of Toronto it is on Dundas Street in a strip plaza, just after the Humber River. They use Callabaut chocolate from Belgium, to make all their yummy treats and many of the chocolate bars are organic. The chocolates are very flavorful and yummy! Jane

From: Peter on Jul-13-2010
Just finished the croissant i bought from them this morning and I haven't had one as good as this a very long time. Propably not since my travels in France a many year ago. I will definitly be returning to Daniel's for more pastries. Thess are a great addition to their chocolate shop. yum

Comments on store: Swissmaster
From: Karen E. Penate on Feb-15-2003
I had the pleasure of visiting Swissmaster on the eve of Valentine's Day this year (2003). The line up was quite large -- this I knew could only speak to the great quality of the chocolates. The store is tiny and located in the well heeled area of York Mills and Bayview. The line-up was well worth it...........I'm so glad I didn't turn away. I found the prices to be reasonable considering the fantastic truffles. I purchased a box of 12 truffles. They were a gift for Valentine's Day and they were extremely well received. While I was there I decided to purchase two truffles for myself. The sales lady took a shine to me and she also gave me one free truffle to eat in the store. On my way home I decided to eat one of the truffles. This particular one was white chocolate with a white chocolate filling and a hint of lemon. WOW! I was incredibly surprised when I bit into the chocolate. My mouth was just NOT ready for what it tasted! It was fantastic. Suited perfectly to my tastes. I can honestly say that the truffle made my day! I would not hesitate to recommend Swissmaster to anyone. My only regret is that I did not discover it sooner!

From: rick satriani on May-02-2003
Nice chocolates but nothing made on the site. All come from Switzerland. And when they say "Beautiful chocolates for beautiful people" I can only laugh at all that snobish circus they are.

From: Jean Dubois on May-09-2003
Good chocolates but nothing exceptional for the publicity they make out of it.

From: Robertson on May-17-2003
We tried Swissmaster today. My impression was that the Swissmaster chocolates were for people who, given a choice between sugar and chocolate, would prefer to eat sugar. I tried two of the darkest truffles they offered and felt like the chocolate was altogether overpowered by the sugary inside. Nor did the chocolate itself particularly impress me (insofar as I was able to tell). I am sorry to report that I didn't like either truffle particularly. If you are considering going to Swissmaster, I would recommend changing course and heading over to Bernard Callebaut instead. My wifes comments about Swissmaster are more to the point: "They were too sweet."

From: Becky on Jul-06-2010
I got some of these as a gift and they were exceptional! I got a dark chocolate truffle and a nutty chocolate thing that had thank you written on it. I don't normally like dark chocolate and I still loved the truffle. The nutty one has inspired me to look into getting them as gifts for the anniversary party we're throwing for my in-laws.

Comments on store: Monsieur Felix & Mr Norton Cookies
From: sonia fortin on Feb-17-2003
reference: Brossard, QUEBEC, chain store I have ordered a nice cookie /flower arrangement for Valentine`s day for my boyfriend wich was not delivered on time. During the week I called the store about three times(monday, tuesday, friday) to make sure it would be delivered between 15h30 to 16h00 it was very important to be delivered at that time for the punch. Each time I called, the employe(SAME EMPLOYEE EACH TIME) told me not to worry, that it was guaranteed to be there as scheduled because I called early during the week. Friday at 16h10, I got to the store because my boyfriend didn`t get his surprise and he had left work. The employee couldn`t verify where the delivery man was. Finally, 16h25 he called (delivery man) the store to say that he had arrived but nobody was there, so with sadness and madness I gave her another address but the surprise was already ruined. The monday after I called the store to complain and talked with the supervisor to get a refund for the delivery (8$+ TAXES). The answer I got was that It was impossible that the employee guaranteed such a delivery, and it`s not true, so I`m a liar........and do you want more to prove that you don`t care about your customers, he hanged up the phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CONGRADULATIONS!!!! BECAUSE MY PRIMARY LANGUAGE IS FRENCH, I CAN`T DESCRIBE ALL MY FRUSTRATIONS ABOUT THIS SUPERVISOR WHO INSULTED ME, FOR ME A SUPERVISOR OF A STORE IS A RESOURCE PERSON WHO SHOULD SATISFY HIS CLIENTS ( A CLIENT GIVES YOU MONEY AND THIS SUPERVISOR TOO) for questions contact me at 1-800-361-7823 #237 email address : mfg@omniplast.com I hope that this letter will make a difference for the customers, for me your products are of high class and the rest should be too. Sonia Fortin

From: irene on Jun-06-2003
i love them!!!

From: Felicia on Jul-27-2003
All I can say is Yummy! sooooooooo satisfying!

From: Andre Pitre on Sep-20-2003
I went to the Felix & Norton store in Faubourg Ste-Catherine (Montreal) today. When I arrived, the clerk was cleaning his bare toes with his fingers. 30 seconds later, he noticed I was there and quietly stood up. Without washing his hands, he gave me the cookies I asked for. The only thing separating his dirty, stinky, germ-filled fingers from the food was this super-thin piece of paper. I paid and left. He did not speak one word to me for all the transaction. No greetings, no thank yous...nothing. The time was around 5 pm on Saturday September 20th 2003. Usually, the quality of the service is way better than that. And by the way, those cookies tasted like yesterday's batch. my email is pitreandre@hotmail.com if you need more info. Andre Pitre

From: Fareed on Dec-03-2003
hello guyz!! i am actually KOOKIE MONSTER, the best cookies i ever ate were gifted to me by a really good friend of mine, i loved those cookies for so many reason like it's a GIFT lolz, and the taste is jus sweet lolz keep makin dem cookies for me lolz Fareed

From: Dennis on Aug-04-2004
Cookies did not stay fresh for more than one day. Better local Competition out there.

From: Lucy Turner on Jan-17-2005
Their cookies are amazing and my experience with Felix Norton Eaton Center (416)595-5379 was very satisfying and their deliveries have been very reliable based on my experience in the past two years. I live in Mississauga and I have been using their delivery service and they are very reliable and on time. If you live in the suburbs of GTA you can contact them for delivery and the rate is very reasonable about e.g. I have been paying $10 for each delivery to Mississagua area. Felix and Norton have a web site for GTA area http://www.FreshlyBaked4U.com if you are interested to check out. Lucy, a happy customer.

From: Tasha Veynor on Mar-13-2005
O MY GOSH...amazing cookies! SOOO good..im craving them right now, and i just finished my HALF DOZEN 3 hours ago. Honestly, if the store wasnt closed right now, id be in there replenishing my supply. The people there are so sweet! amazing service..i got them to deliver these really pretty bouquets to my boyfriend and 2 of my best friends for valentines day, and they were very efficent!!! And the wrapping was beautiful! Im impressed, and they have definately roped me in as a frequent customer...those cookies are amazing!!!

From: ALEX MARKS on Apr-24-2005
GOOOOOOOD COOKIES!! VERY GOOOD COOKIES...

From: steve Ireland on May-01-2005
These cookies are some of the best cookies i have ever eaten. I thouroughly enjoyed them to the last crumb. I have to only take a certain amount of money there so i dont buy out the store. yummmmm

From: Nav Gill on Oct-03-2005
I love love these cookies! Especially the lemon ones. Worth every calorie!

From: andrea on Nov-11-2005
i received a cookie bouquet today, and WOW....it is fabulous and delicious. This is something i will consider as a gift for someone special in my life.

From: anonymous on Oct-18-2006
Very wonderful - always fresh, expertly baked. Recommended! Good for gifts.

From: EVa B. on Dec-01-2006
Hi, I'm purchesing at the Promenad store.This store better CLOSE DOWN. BAD OVER BURNED COOKIES, BAD CUSTUMER CARE AND SO ON....... last time I purchese at Nov. 25 there the cookies vent from the Box to the Garbage. Sorry for the Franchaise. They dont care!

From: AngelaW on Feb-02-2007
I've sent three sets of cookie roses this month to my friends for birthday and get well soon gifts, it is amazing, my friends loved them so much and called me to thank me. Good customer service, I go to Eaton Center location, the cookies there are fresh and delicious and they made the best looking bouquets.If any customers are not sure where to shop, I highly recommend their Eaton Center store, that's their centralized location with felix norton official website. 416-595-5379

From: FRANSES COHEN on Feb-15-2007
To Toronto Eaton Center store manager Helen (416)595-5379: My husband absolutely loved the cookie bouquet. Thanks for doing such a good job with my order and for delivering the bouquet so quickly. I was expecting they would be delivered closer to 3… instead he got them in the morning… I was very impressed. THANK YOU, THANK YOU, THANK YOU. FRANSES COHEN

From: Herb Lee on Mar-21-2007
I have noticed the same thing as some of the other reviewers on this forum, not all Felix and Norton stores are created equally. I have been going to the one at Warden and Highway 7; for over 10 years now; I've also tried all the locations downtown, and none of them even come close to the one in Mrakham; the other stores' cookies taste old and stale in comparison. I HIGHLY recommend checking them out the store in Markham at their website WWW.COOKIESANDFUDGE.COM, go try their cookies, then try out their delivery service; i guarantee you'll have nothing bad to say about this store! GO MARKHAM!

From: Mishi on Jun-14-2007
I asked for Felix and Norton to deliver two bouquets of flowers on a certain day. I asked if it could be done before 4pm as the people (in differnet locations) both leave work by 4pm. "No problem" I was told. At 3:45pm I called Eaton Centre where I had PERSONALLY placed the order the day before, concerned because they had not arrived. The clerk gave me the phone # of the manager who apparently was out on deliveries. When I spoke to the manager she was very unapologetic and stated that she was stuck in traffic. The cookies would "probably" be there by 5pm. I was furious and she kept repeating that if I wanted them there by a certain time I should have paid a surcharge and since I didn't they can't guarantee a delivery time. Her compensation? 6 free cookies anytime I want to come pick them up. I WILL NEVER USE THEM AGAIN and warn others to just send flowers... or better yet edible arrangements, their stuff is amazing and ALWAYS on time. ediblearrangements The cookies are not worth the stress, and the worst part is I can't even find an address to write a proper complaint letter too- apparently Mr. Felix and Mr. Norton don't give a damn about their customers.

From: Julie Moran on Jun-22-2007
My experience with Eaton Center tells me that they should have changed their old delivery company earlier but the customer service and care at the store level are still one of the best. Here are my latest experiences. On April 18, I ordered 24stem cookies to be delivered on April 19 to my father for his 65th birthday. I placed that order by phone from the Eaton Center Queen Street location with Diana. By end of day April 19, my father had not yet received my delivery. Friday morning, I called the store to place a trace on my cookies. Diana assured me she would look into it. I received numerous update phone calls throughout the day to inform me that she was having great difficulties reaching the delivery company they used then. By 3:30pm, she had given up hope and gave me her manager’s email address in order to request a refund. By 4:00, I received a call from my dad to inform me that the cookies had just been delivered. So, I was going to originally to write to complaint. Although I am disappointed that my delivery came a day later, I was extremely pleased with the care and concern Diana expressed and her follow through. Coming from a customer service background, I know it's not easy dealing with demanding customers and unreliable 3rd party delivery companies. I am now, instead, writing to thank Eaton Center for hiring someone like Diana to work in the store. She was a pleasure to deal with and her response and sense of urgency and care she showed to me made me forget my disappointment and renewed my belief that good customer care is still valued by Felix and Norton. This month, I have ordered two more deliveries for my friends’ birthday with Eaton Center. Diana mentioned that they have changed their delivery company after her store manager came back from vacation and the new delivery service they are having now is way better and way more reliable than the old one they had. My two friends were impressed by the delicious cookie stems and both of the deliveries I had this month were delivered on time. I will for sure continue to deal with Eaton Center for my delivery orders. Cheers, Julie Moran ~Julie~

From: Jordan R. on Jun-22-2007
Well based on Mishi's comments, it was the store manager who was out on delivery and not a courier company. So it is still uncertain whether they actually hired a new courier company. They probably just smartened up since they were having problems satisfying their customers. To Julie, I guess that was good that Diana was following up on your delivery but that is still totally unacceptable that it would arrive a day late. I hope they compensated you somehow - either refund the cost of the delivery or free cookies. I personally have tried all the Monsieur Felix & Mr. Norton locations around the GTA and I have to say that the Markham location is the best. They have very friendly staff and have the biggest variety of gift items. None of the stores even come close to the Markham location. Give them a try - they're at the corner of Warden/Hwy 7 inside the plaza.

From: Rudy Jackson on Nov-29-2007
I agree with Mr. Bradley. You get the BEST service and absolutely Fresh cookies all day.

From: Amy Sloan on Jan-21-2008
Love the cookies and every year on Valentine's day Felix Norton Eaton Center location help me to delivery cookie roses to my husband at work and he always loved it. Will do again this year. Good work and very convinient to visit right inside Eaton Center by Queen Subway Entrance near Blacks photos. Eaton Center store phone number (416)595-5379 A Gourmet Cookie Lover in Toronto

From: Felix Norton Toronto on Jan-21-2008
Dear Felix Norton Customers, Our bloor st. store is permanently closed. Please visit our Eaton Center store for your future cookie purchase and delivery orders. (416)595-5379. tec_sf@yahoo.ca We accept 2008 Valentine's Day Delivery order now. Thank you for your continued support. 'WWW.FRESHLYBAKED4U.COM' Felix Norton Toronto

From: Alissa Hannover on Feb-01-2008
as good as all the other locations are, the Bloor St. one was by far the best one of them all!!! the customer service and the quality of the product were outstanding. The store will be sorely missed! A. Hannover

From: Jane on Feb-06-2008
If you like to eat dayolds then visit The Eaton Centre store. They sell dayolds as fresh cookies. Same with the Bloor Store. These comments that people have submitting are made up by the owners of the Eaton Centre/Bloor Store. If the Bloor store is so good as so many people have been raving about, then why have they closed down? Every Felix & Norton store in the GTA are different - the Eaton Centre store is not the only one who serves Toronto. That's false advertising.

From: Jennifer on Feb-17-2008
I am a customer with bloor and eaton center locations for more than five years. bloor sells dayold cookie, eaton center doesn't. if you drop by eaton center store you will know why. eaton center store SAMPLES out all their day old cookies to passing by traffic every day during the rush hours to attract customer because they are located in the mall and they don't mind to give out day old cookies for free which I really appreciate and respect. Eaton center always sell out cookies faster than other locations so I am lucky if I can get hold on my favoriate cookie (caramelt) when I visit. By far, I still think they are the best cookie store in Toronto and if you enjoy the cookies you know what i am talking about. These are the best cookies and they are "addictive". Disclaimer, I am a loyal customer and not associate with either of the store owners. Jennifer, Downtown Toronto

From: Marc on Feb-17-2008
amazing cookies, great ideas, got a cookie roses this Valentine's day and I was like in heaven!!! thanks to my wife :-) and the amazing felix norton cookie store... Marc, downtown toronto

From: Anthony on Jun-16-2008
Unbelievable cookies! they are sooo good and they come in a magnum bottle! great gift from my daughter for this father's day weekend. Amazing gift1 thank you Felix Norton toronto! Anthony & Mary, Toronto

From: Amanda S on Oct-01-2008
LOVE these cookies! They are unbelivable!.... thank you for the fall special bonus too! a happy customer from toronto

From: James Roman on Oct-08-2008
I think the store at 8601 Warden Avenue in Markham (Warden/Hwy 7) is much better. The location is bigger, they offer a MUCH wider variety of gift items, staff is MUCH friendlier, and their cookies really are baked fresh each day!

From: monica on Nov-20-2008
Love the cookie roses and the bonus candy kabob... Great service! Thank you Felix Norton Eaton Center (416)595-5379. No wonder you are voted No. 1 Cookie Store in toronto. Will order more cookies for this holiday season. Monica, TD Canada Trust

From: Steve on Nov-20-2008
Monica, I agree with you. they are delicious cookies and great service too...can't believe I go to the Eaton Center store almost everyday to get my cookie fix :D love the caramelt ones most... Steve, Toronto

From: Yummy Team on Nov-20-2008
according to the Yummy Team's well travelled taste buds, Felix Norton Eaton Center has been awareded as the Best Chocolate chip cookies of Toronto! Congratulations Helen! (416) 595-5379

From: Serena Lee on Nov-21-2008
To: Felix Norton Toronto Thanks Helen! I'm really impressed by your customer service and I love how the Cookie Bouquet arrangement looks. You'll definitely get more orders from me in the future!! Kind Regards, Serena, Toronto

From: Jackie on Nov-25-2008
Thank you very much Helen! Great customer service! – really appreciate all your help with our cookie orders :-) Jackie, Corporate Purchase Manager

From: Sandra on Dec-17-2008
Helen...Thank you for your efficiency in processing my order. Merry Christmas & All the Very Best in 2009! Sandra

From: Bob on Dec-29-2008
Wow, based on the more recent reviews of the Eaton Centre store, once again these comments are MADE UP by Helen herself. She tells her customers that she's the only store in the Toronto area when there is one in Markham that is MUCH better. Seeing how Promenade location closed down, Yonge/Steeles, and Bloor store gone, Helen is the next one out the door. Just try the Markham store one time and it'll blow her out of the water any day. And what's this about being voted #1 Cookie Store in Toronto? Lies, lies, and more lies.

From: Yummy Team on Dec-30-2008
according to the Yummy Team's well travelled taste buds, Felix Norton Eaton Center has been awarded as the Best Chocolate chip cookies of Toronto! Congratulations Helen! (416) 595-5379

From: Erica on Dec-30-2008
Thanks so much Helen. We received an email from the recepients and they were very pleased. Thanks for doing a great job and best wishes for a blessed Holiday Season and New Year. Erica

From: www.yummybaguette.com on Dec-30-2008
Best Chocolate chip cookies of Toronto according to the Yummy Team's well travelled taste buds --- Monsieur Felix & Mr Norton Cookies Eaton Center (416)595-5379 +++ BEST OF TORONTO AWARD +++

From: Darlene on Jan-08-2009
I was looking at your webs it e after some of your cookies were delivered to my office and I must say I have NEVER tasted anything so delicious! Thanks a lot. Darlene

From: Don on Feb-19-2009
Cool cookie roses! They are amazing!! Would love to receive more for next year Valentines day.... Good Work Felix Norton Toronto! your cookie fan in toronto

From: Gigi on Apr-02-2009
Got a wonderful cookie bouquet the other day for my birthday... wow ... amazing cookies! wish I knew your guys earlier. yummy cookies Great work! Gigi from London, Ontario

From: Nancy on Jun-02-2009
Yes… she loved the cookies. Thank you very much for the amazing customer service.

From: Pat J on Jul-31-2009
Helen, thanks for taking care of all of these cookie bouquet orders for us. we are receiving spectacular comments!! You have made us look really good. Thanks!!!

From: Keri on Jan-19-2010
I'd have to say Toronto Eaton Centre Monsieur Felix and Mr. Norton cookies taste good. However customer service is another issue. I have seen the manager been extremely rude to customers on the phone. She yelled at the phone to a customers and she does this in front of me, while I was looking to buy some cookies... Just terrible... I would still go buy cookies once in a while though, since Markham location is out of reach for me. Today I intended to visit the Eaton Centre location to only find that it closed down... Anyone know if the location moved?

From: Lynn on Jan-19-2010
I am a regular and big fan for these delicious cookies, last time I visit the store the owner advise me that they are moving the store back to yonge and bloor area. She said it will take a few weeks for setting up the new place and will be ready for business early february for the Velantine's Day. So don't worry, we will keep our favorite cookie connections in downtown toronto.

From: Lily on Jan-19-2010
I heard the same story, I really like the idea to go back to yonge and bloor which is more convinent for me and a lot customers that taking the bloor line subway. They had a store in that area before for 10 years... can't wait

From: Joe on Jan-20-2010
Yonge and Bloor, great area, good choice. can't wait to get the new address... please keep us posted. cheers

From: Da Kidd on Jan-28-2010
Thank you Helen. You have been great with me. I will be doing more business in the future Da Kidd, Vancouver

From: Cory on Feb-15-2010
Thanks Helen,my daughter she really enjoyed the cookie bouquet! I appreciate you taking care of that on such short notice and look forward to seeing you next year. Cory

From: Bob on Apr-14-2010
To Keri who commented that the manager (Helen) yells at her customers on the phone. Not surprised at all. Like I mentioned before, there is no way she is getting so many positive reviews. I've met her before and she is a complete door knob.

From: Tracy on Jun-03-2010
I ordered these cookies for my husband for our anniversary, it was supposed to be a surprise that would arrive at his office at a reasonable hour. I have never tried these cookies but they looked good and I thought let's try it. Am I ever disappointed. My husband called me at 4:00 today to tell me that he is leaving work early so that we can celebrate our anniversary. I told him, "isn't there anything there YET?" He said, no.. I said, "well darling, you have to wait til it arrives". He really wanted to come home so we can go for dinner. His train ride is an hour long, so he was eager to get going. He kept calling me every 5 mins to tell me there is still nothing there and can I cancel. How devastating for me! I called the lady at 4:40 and she said the delivery guy is "on his way". It is now after 5:00 pm, my husband's office is locked up for the day, the guy still isn't there but called my husband to say he will be there "soon".. My husband has missed his regular train and now has to wait until the 5:30 train.. so our dinner will be late rather than early. I am really disappointed and this "Monsieur Felix" is garbage in my books. If you want your special day ruined, go for it.

From: Felix Norton Toronto on Jul-05-2010
Dear Felix Norton Customers, Thank you for all your patience in the past five month during our moving and renovation of the new location at Yonge and Bloor (50 Cumberland Street Unit#4, Toronto M4W1J5). GOOD NEWS the new store at Yonge and Bloor will be opening for business from August 2nd, 2010. Please drop by the new store from August 2nd to August 31st to enjoy a free gourmet cookie sample as well as enjoy a grand opening discount on all our gourmet candies and cookies. Thank you again for your support and we look forward to seeing you all soon! Best Regards, Felix Norton Gourmet Cookies Toronto p.s. the Felix Norton entertainment book coupons for 2009 eaton center store will be honored at the new Yonge and Bloor store. store phone number (416)595-5379 or (905)598-5616

Comments on store: Arz Bakery
From: Ibrahim on Feb-19-2007
I had a bad experience at Arz Bakery. I went to purchase some pahklava. They had all kinds. I noticed that some of it was kind of not fresh while the other tray was. So, when I ask the girl to give from fresh one she told me that the other one is fresh to and that she does not want to give me from this tray till the other tray (not fresh) finish. So, I came out without purchasing it....and that was my last visit to Arz Bakery....

From: Chris on Mar-09-2007
To who wrote before me. I personally have not had a problem with Arz, however, tucked away at the back on the southwest corner of Lawrence and Pharmacy is Patisserie Royale........2nd to none in this city quite frankly. Their desserts are honestly the best I've had anywhere and the service is great. Give it a try if you haven't ....... you will not be disappointed.

From: Janine on Jun-02-2007
I used to go to Arz bakery all the time but the last few times I went there the pastries were stale too. They always say everything is fresh, but I stopped going there also because things were not as good as they used to be. My dad also went there to pick some things up on his way home from work and was driving a work truck. This truck fits in a normal parking spot but they ran out when he pulled into the lot and told him he couldn't park in their lot. They didn't care that he was there to support their business, just discriminated against him for driving a truck.

From: Employee on Aug-02-2007
Actually what Janine said is not valid at all... I work at Arz and saying that someone discriminated against a truck driver really makes no sense at all.. we have our own truck driver that delivers bread. The one and only way someone would say anything regarding the truck is if it was placed infront of the entrance of the store, or was blocking the exit or blocking some other section. Otherwise, that would NEVER happen. Just to clarify.:)

From: albert on Aug-15-2007
I have been a customer of Arz bakery for over 10 years and seen them grow steadily and surely. They added a lot to the products they offer however I have always felt a sense of pride in what they do and this is reflected in the their offering. It is always a pleasure going there but most of all, all those to whom I offer Arz baklava love it and ask for more and for the store's address. From a regular and satsfied customer I say to the Arz team: Chapeau!

From: .. on Oct-14-2007
I had one of their Mamoul dessert and it was stale and didn't have the fresh taste of Mamoul. I have previously had Mamoul and it was more fresh than this one from Arz Bakery. Not worth spending the money on Arz bakery in my opinion.

From: RN on Oct-21-2007
I would like to congratulate ARZ Bakery for their delicious Baklava. Long open hours is also one of the priorities that ARZ offers to its customers. I allways relly on them. cheers.

From: Cookie Monster on Oct-25-2007
I like to get cookies from Arz, if you come the right day of the week you'll always get fresh tasting cookies :-) I've had more than my fair share !!! Unfortunately I don't remember the names of most of the bakery items they have, but I found most of the things made on a regular basis (ie cookies, some of the patty-type foods, and stickier foods... always always fresh, I see them coming out of the stove everytime I'm there). I would recommend them for a wedding reception, I will be using them shortly for myself !

From: ashley on May-07-2008
Personally I would have to agree with many of these customers, Everytime I have gone there the cookies were stale. I have complained to the employees before but they assured me that it was fresh. I have stop going and advised many of my friends not to support a business that is not honest....

From: lila on Feb-18-2009
cccccccccccccccaaaaaaaaaaaaaakkkkkkkkkkkkkeeeeeeeeeee iiiiiiiiiisssssssssssss ggggggggggrrrrrrrrrrriiiiiiiiiiiiiiiiiiittttttttttttttyyyyyyyyyyy :(

From: Ahmed on Feb-21-2009
I used to be a devote Arz Bakery customer but as others stated their stuff is always stale, the parking is too small, and i find they are unhonest. I have gone back to Nasr Foods, were I find their selection is huge, and quality and freshness always great.

From: Local on Feb-22-2009
Arz is hit and miss. You have to really be careful to avoid the not-fresh items, of which there are always some. I bought a pudding there once that turned out to have mold growing on it (which I saw after removing the lid at home). On the other hand, when the items are fresh, they are great. I recently bought some pistachio-filled cookies dusted with powdered sugar there, and they were very fresh and utterly delicious. Also, the bread tends to be pretty fresh, and the produce is usually good. The nuts too are pretty fresh most of the time, and certainly better than at a place like Metro or Loblaws. Anyway, I want to check out Nasr to see whether I can find a place with similar offerings that is reliable and has better parking.

From: Bibi on Apr-07-2009
I like Arz. I do not like NASR. In terms of freshness, don't buy any baked goods that are already packaged in a container -- those are likely to be a lot less fresh than the baklavah and other deserts that are behind glass in the trays. In terms of the deserts (like mahalabia or rice pudding), like anywhere you have to check the "packaged on" dates. I don't know about honesty at Arz but I've been pretty happy consistently with the place. NASR, on the other hand, freaked me out -- it felt a lot dirtier than Arz.

From: Tera on Jul-02-2009
I have been a regular at ARZ bakery and I cant complain about their selection or freshness. They are very clean and tasty foods especially the desserts. My favorite is the chocolate pyramid cake.

From: lusi on Jul-01-2010
I like and don't like ARZ :) most of the time i go there for pita bread, and end up with more than bread LOL. the most deadly thing that i hate about ARZ, is their PARKING, i hate it so i avoid it most of the time, please don't be cheep and move to a bigger location, since i know you guys make money, and one more thing, CUSTOMERS, be aware sometimes they charge you more than what you have purchased, please check your receipt before you leave that store, they did return my $$$ a few times, after i said there is a mistake on the bill..be careful thanks

Comments on store: Le Gourmand Grocer Cafe
From: Glenn Chiasson on May-25-2003
wow..this is the coolest thing since sliced bread.tres cool

From: anonymous on Jun-26-2003
Great atmosphere, but service lets something to be desired. The worst decaf coffee I have ever had. One should probably stick to the regular coffee. Customer service is French-style.

From: Milton Nunes, Partner on Jul-05-2003
We have not been brewing drip decaf coffee, we brew decaff "Americano style", this does make a more bitter coffee. We will change this immediatly and brew it drip for those who preffer decaff. We also brew Illy, Dean & Deluca, a rotating daily feature(Sumatra, Kenya,Ethiopian) as well as our house blend on a daily basis, this gives our customers some of the best coffee selection anywhere in the city. AS for the service, we are quite new at this and are still getting use to some things. We have been meeting with a consulting team and hope to implement some changes that will allow us to offer excellent customer service. In the meantime we do the best that we can and concentrate on providing our guests with great food. Thank-you for your comments and we appreciate feedback from our customers. Sincerely, Milton Nunes President

From: ms dinis on Jul-18-2003
my first experience at le gourmand was truly delightful, i had their famous capuccino and chocolate croissant, then became a true glutten and had a waffle cone with lemon gelato. i told all my friends about my experience and now its our favourite cafe in the city.

From: felicia macdamon on Jul-18-2003
my first visit to Toronto took me to this beautiful european style cafe, what a blessing, the croissants, coffee, gelato, cookies, groceries, i bought it all, give me more. Excellent, i will be back.

From: chocolateroom on Oct-16-2003
We visited the cafe recently and was dissapointed with the avocado and egg sandwich, it needs some flavour! The two line-ups are abit confusing, one for food and the other for drinks only....no clear signs for the first time customers. If they could offer more couverture chocolates from Cacao Barry or Lindt that would be great! Atmosphere is great.

From: katherine kenzi on Oct-18-2003
A couple of us ordered 3 different kinds of hot chocolate drinks and were dissapointed that they tasted almost the same! It`s either they did not put enough of the fancy chocolate powder or perhaps they just don`t taste as good as it seems to be.....especially with names like dark Venezuelan, Poulains 60% cacao etc......where`s the chocolate flavor?!! october 18th 2003 12pm.

From: Mrs McLean on Oct-24-2003
Excellent staff, delicious pastries and coffee. I love this place and hope it continues to grow. yum yum!

From: Veronika Cox on Dec-18-2003
I appreciate the great products at reasonable prices. The staff is always friendly, and the quality of the prepared foods is unquestionable. Thank you to owner Milton Nunes!

From: Leslie Jones on Feb-29-2004
I love it! They seem to have the best of everything from chai lattes ( sorry starbucks, not a chance! ) to chocolate croissants, a delicious and healthy lunch menu and creative gifts, with a basket service to boot! The staff is fantastic and the owner is a genius! I've never seen so much thought and effort go into a cafe, and it is well appreciated by all the local residents! Keep the good stuff coming, Gourmand!

From: Michelle Green on Aug-10-2004
What a wonderful find, the bichon are best! The most wonderful staff from all over the world. Warm and friendly. I hope to see more Gourmand's appearing soon!

From: Mrs. Spadafora on Oct-18-2004
I love the vanilla tea. The pastries are marvellous. But, I have found that the teas are not always in stock. Very dissapointing when you travel a distance to purchase it by the box.

From: Mike Pizzuti on Oct-28-2004
Wow! Just returned home after a weekend in Toronto, and the hands-down highlight was our breakfast (both days) at Le Gourmand. We spent August in Europe, and Le Gourmand's pastries are the closest thing to Paris's delights this side of the Atlantic! The pain au chocolat is keeping me up at night dreaming... The Bichon (sp?) was also amazing. Great coffee and very friendly service too. Can't wait to go back!

From: anon.. on Nov-14-2004
I have been to this cafe many times and believe it is one of the best!!! The service is amazing, the food just as good, and the owner amazing for everything he has put together. I would reccomend this cafe strongly to anyone!!! Try the lemon bichon, its my personal favorite.

From: a neighbor on Dec-25-2004
I live right in the neighborhood and visit every saturday or sunday morning for my coffee and their fruit and homemade yogurt. Such a treat and extrememly relaxing to sit and read. A great way to start a weekend day. Atmosphere can not be beat.

From: leslie begout on Jan-18-2005
i have been to really nice cafes in paris and le gourmand in my opinion is a copy cat, they don't produce real authentic product, everything is bought from suppliers, i want to see them make their own croissants and ice cream.

From: Milton Nunes on Jan-19-2005
Hello Leslie, I am extremely honoured that you would compare Le Gourmand to what I would assume would be the world's best cafes in Paris. Unfortunatelly I have never been to Paris and therefore I would not know of any similarities. Le Gourmand was conceived in my head over the period of almost 3 years. I have never seen anything like it anywhere. The name suggests that it be a French cafe but in fact we carry products from all over the world. The name I came across on a trip to Australia where I found a great little BUTCHER called Gourmand Deli. No similarities to LE Gourmand. So your theory of it being a copy cat is totally wrong. What is also wrong is the fact that you think that we have no "authentic product" and that "everyhting is bought from suppliers". That couldn't be further from the truth. Everything is made in house, fresh using quality ingredients. Soups, salads, sandwiches, stews and all other prepared food items are made right here, 7 days a week. As for the Gelato, we bring that in from La Paloma (seasonal) the city's best gelato since 1967. Why would you want to see us make our own when we are already providing our customers with the very best. The Pastry: some is brought in from Dessert Trends and some is brought in from Francois Rahier. Two of the city's top pastry chefs. Both small artisianal shops that make everything from scratch. Everything is finished and baked off here at LE GOURMAND. We also make alot of pastry ourselves from scratch. I addition we strive to offer and provide our customers with the best products that we can find, from Dean & Deluca coffees (exclusive to out strore) to Max Brenner drinking chocolates (also exclusive to us) to a wide variety of hard to find gourmet products from around the world. I'm sorry that you left here with the wrong impression. Next time your in the neighbourhood please stop in and ask for me, I would love to speak to you to try to find out how I could possibly better service my customers. Your Truly, Milton Nunes President

From: Jim S on Feb-18-2005
I have been going to Le Gourmand for many months now and absolutely love it. The food is great, as well as the espresso. I'm very picky about service, and the girls are always incredibly friendly and a pleasure to chat with. Definitely reccomend this place to anyone looking for a relaxing setting. Great job, Gourmand!

From: Daniel Bakala on Feb-28-2005
I have been all over the world. From Amsterdam to Australia. I have visited some incrediable shops, in my time. However I have never been to a shop quite like this. This Le Gourmand as its called, just blew me away. Oh my God, how does this guy do it. Whats his secret?He must be of made a deal with the devil. You have got go there. I tell ya, It was like their was a party in my mouth and you were all invited. Push over Le French GUY, MISTER GOUUUURMANNNNNNNNNN IS HERE! to whip your souffle

From: Shane Right on Feb-28-2005
I just want to say that the service was excellent and the coffee was amazing! The setup in the store (like all of your stores) was clean and uniform, just as I like it. The baristas were pleasant but efficient, saving me from awkward small talk. I also liked all of the additional merchandise you have for sale, including your variety of coffee beans and your after-coffee mints (although, because I was only ordering a Frappucino that day, I didn't need them). In short, thank you for creating the coffee "experience" for me, that you claim fame to. By the way, would it be possible to get some kind of Starbucks voucher for being such a loyal customer? Just kidding! Keep it up!

From: Joshua Marchand on Feb-28-2005
Just saying, stopping though the T-O is a must on any long road trip in my convertible. Besides the eclectic buzz of downtown, your little shop is a beacon in a concrete wasteland. And the drinks!! I had cosmopolitans until I couldn't stand! I was eager to try the wine list because it was very impressive, but there'll be time for that in the future; I have to visit New York soon and redecorate my studio! In the meantime, I'll make sure to recommend you to all of my friends as one of the nicest bars I'VE ever been to :)!!

From: Joseph on May-20-2005
Moved into the area, was told it was good food, but outrageously priced. I just went, got a nice salad. 12 dollars!!!??? It wasn't *that* big... Sorry La Gourmand. That's nuts. J

From: Milton on Aug-26-2005
Hey Joshua, sorry but you don't have the right Le gOurmadn. Perhaps you're reffering to the Le Gourmand in Saettle. No alcohol at this Gourmand, nevr has, never will. Hmmm I guess one should never say never...

From: Milton on Aug-26-2005
J, we take pride in giving our customers tones of great ingredients with their salads. We basically have two types: A la carte where you order a salad from the board and we pack it with tones of fresh toppings and home made dreessings and then we have Bulk salad from our salad bar which you pay for by weight. Compared to similar establishments that make everything fresh on premises and charge by weigh (Epicure cafe at holt renfrew, Pusateri;s, Dish, Alll the best...) our prices are very reasonable. We give you the good stuff, unlike other establishments that make you believe that your getting a good salad but instead all you're really doing is EATTING LETTUCE! Milton

From: Antonia on Mar-08-2006
I was looking for a nice place to have desserts with some friends close to Queen and Spadina and found Le Gourmand. We tried two of the cakes: a mocha cake and a strawberry mousse cake. They looked lovely but sorry, we were disappointed in their texture and taste. There were only three cakes to choose from that day as well. I decided to try their pastries instead and the almond croissant turned out to be pretty good. I liked the flaky pastry they used for the croissant. I don't think I'd go back however. I found it to be a bit overpriced for what it is.

From: Marc on Apr-05-2006
Great place for an afternoon coffee and pastry!

From: Friend on Jan-11-2007
The Le Gourmand Grocer Cafe is looks great and good food. The coffee is smooth and good, I tryed it today. I am happy. Thank You

From: mmmmmGOOD on Jan-30-2007
very good food MMMMMMMMgoodMMMMMMMM

From: Navdeep Gill on Apr-03-2007
I am so glad there is a location at Yonge/Bloor. Hits: cafe au lait, coffee, and the croissants & cookies and the reasonable prices. Misses: opera cake

From: New Yorker living in Toronto on Sep-04-2007
As a homesick New Yorker now living in Toronto, I have to thank Le Gourmand. The quality of the food is excellent. My faves are the Cobb salad, meat loaf, chocolate chip and Nookie cookies. Most of all, I don't have to travel to Soho to get Dean & Deluca products anymore! Thanks Milton!

From: Jo on Dec-19-2007
I am a daily at the Yonge and Bloor location. Butter croissant and small coffee for $2.49! I always have exact change (well... $2.50) in my pocket ready to go. Though sometimes I switch it up with a pain du chocolat or berliner. The staff at this location are excellent - friendly, efficient and very accomodating. Last week, I enquired about the Bonania cocao mix you have on display and the server informed me that it's not for sale. Milton, can you tell me where I can get my hands on a few boxes? Thanks. Also, might you consider bringing your storefront out of the dingy Hudson Bay foodcourt and onto the Bloor street level? And perhaps add cafe style seating? None of the other cafes in the area compare to your quality of food and service - not Cafe Supreme, Cultures, or Piazza Manna. Thanks for making my day! Jo

From: Marc on May-26-2008
I got a stale custard tart today, usually they're fresh. Hope it will be only one time...

From: Denise on Jun-11-2008
I really loved the sandwich I had Monday, It was great. I have lots of friends who love the place to.

From: Martin Riggs on Jun-22-2008
I absolutely love this place, I can't find a single thing wrong with it, the food is out of this world and the quality of service and professionalism has improved greatly over the last month or two - must have been a change in management, will definitely recommend this store to all my friends

From: Amanda on Apr-29-2009
i love this place. i have been a regular customer for the past 3 years and I have always received friendly service form the staff. The quality of the food is never questionable and the ambience can't be beat.

From: Rodney on May-02-2009
Finally, a place that serves up good food at reasonable prices. I am so happy that i work close by. Awesome!!!

From: Sam on Jun-25-2009
This is my favourite place to have a coffee and relax. It's a great place to grab a light lunch and just sit back and people watch.

From: Marcia on Jun-25-2009
I love le gourmand. The pastries are baked throughout the day and are amazing and allways fresh and they have excellent espresso.

From: Dominic on Nov-02-2009
this was in fact, love at first bite! Initially intrigued by the superior flow of customers in comparison to the Starbucks two doors down (Spadina and Richmond location), my first visit converted me to a full time LeGourmand customer. From their amazing coffee to their wide range of pastries and delicacies offered on the lunch menu, LeGourmand goes above and beyond the expectations that we as a society have been forced to submit to. The lack of substance provided to us by these corporational competitors who neglect quality in order to further fill their pockets are no match for what LeGourmand has to offer. I believe I speak for everyone when I say that the expansion of more LeGourmand locations would be a benefit to us all!

From: james on Mar-05-2010
Obviously you dont know the owners or management, if so you would know they expanded and failed, and the owner blames it on the customers. However the customers will tell you otherwise.The place is lacking in many ways, and is in line with corporational values in the lies and deciet they promote.They are not much better than starbucks, and in fact play a cheating game of offering starbuck drinkers a voucher for free coffee. They hire people to stand near starbucks to give them a le gourmand voucher, while not offering this to non starbuck drinkers. They prefer you cover you starbucks cup too if you walk into their business.Their food is not overly healthy, if you were to eat the deserts you would surely aid yourself into a heartattack. The place lacks service, honesty and many other thing. The staff is lazy, inconsiderate, and rude,the management is selfish and immature and so is the owner.

From: James on Mar-05-2010
read the toronto life review for more recent customer reviews and Mr. nunes take on things. Its funny.

From: anonymous on May-10-2010
James, seems like you went through alot of trouble to write your comment. Le Gourmand has expanded and done extremely well doing so. The Eglinton location was closed not because the business model didn't work but for reasons that you are not aware of. As far as the management and the owner your comment leads me to believe that you know them personally, do you? I live in the Morgan building and Starbucks constantly stands in front of Le Gourmand sampling their drinks so its fair that Le gourmand try to play the same game. Its is common for any restaurant not to allow outside food or drink, so why should you be allowed to take your starbucks beverage into Le Gourmand? The food is healthy and the desserts are all made with quality ingredients. You obviously have a hidden agenda.

From: Sarah on Jun-28-2010
Anonymous???Hidden agenda??Anonymous???Hidden Agenda??? Hmmm...expanding le gourmand??? They just shut all their doors for every location due to poor business planning!!

Comments on store: Red Tea Box
From: Christina on Mar-02-2003
This place is so precious! So cozy and the food is divine! The warmth reminds me of my grandparents, but this is a place you can sit back with great friends and talk about life and admire the decor with your high tea. It truly is so so lovely and I wish it didn't close so early.

From: Janice on Jul-12-2003
My friend & I had lunch at the Red Tea Box and it was wonderful. We both had a Bento Box lunch and it was delicious! The variety of tea available is mind-boggling!

From: Janice on Jul-12-2003
My friend & I had lunch at the Red Tea Box and it was wonderful. We both had a Bento Box lunch and it was delicious! The variety of tea available is mind-boggling!

From: andrew on Aug-07-2003
exquisite! I've been there twice and loved everything both times. By far the best lunch I've ever had. SO MANY FLAVOURS IN ONE MEAL!

From: Susan on Oct-24-2003
Lunch at Red Tea Box was the highlight of a recent trip to Toronto, and now it figures regularly into my food fantasies. The food, the tea, the peace... the ambience was as welcome as the pastries!

From: sarah on Dec-01-2003
I'm sorry that I can't be enthusiastic as the other reviewers about this place. I LOVE tea - and going out for "high tea" is something that I enjoy immensely. However, I have been to the Red Tea Box twice now, and both times I have been quite disappointed. The selection of tea was very good - but the food, unfortunately, was not that great. Good idea, warm atmosphere, great idea, but it just doesn't come together somehow. Both times the service was very rude and awkward (the same woman served me both times) to the point where I was embarrassed to have taken an out of town guest there who was shocked by the poor service we received.

From: Robert on Dec-30-2003
Went once for tea and sweets. The tea selection and quality is excellent, but I somehow think that the cakes et al will not be to everyone's taste, as they're a bit precious in terms of flavouring and presentation. I think some will also find the price tag a bit steep, given that the place is furnished in a style that I can only presume is meant to be an ironic version of a high tea hotel/restaurant setting, featuring lumpy low sofas with springs that dig into your backside.

From: Michael on Jan-18-2004
I recently took two clients to the Red Tea Box for lunch to try something different from a typical lunch experience. What a mistake! The food was lacklustre at best (bad at worst - the scones and sweets were horrible), we all had to have the same tea, the seats and table positioning were uncomfortable, it was very expensive for what you got, the waitress was unfriendly and the service slow. That just about covers it all! I'm always on the look out for interesting, good places to eat in Toronto, and this wasn't it.

From: Tom on Apr-04-2004
I went with friends for my birthday and really loved the environment and the food, and being with friends had a great time despite the actual "service". It was undeniable, even with the distraction of our own conversations, that the service was exceptional in how poor it was. It was a course in zen, from the time I first called up to find out about how to accomodate 8 people (told that we had to sit at separate tables, and no moving chairs around and no negotiation) to the blank faced interaction of the waitress/marm (who could stare down a dead fish), to a really restless endless wait for the food and the remote chance for another pot of tea. Funnily enough, I still highly recommend it for its highly genuine strangeness and delicious food. Just make sure to bring along some snacks, good friends in a good mood/good book, and practice deep breathing.

From: Ella of Frell on Apr-06-2004
I agree with what user "Sarah" said. The woman who served me was rude.. and pushy.. she kept on following me around as though I were going to shoplift cannisters of tea (of all things!) So.. I ended up buying 2 cakes and got the hell out of there. It's really too bad. The atmosphere is charming (minus the service).

From: Nat on Oct-11-2004
I had lunch with a friend at the Red Tea Box. We had such a great time! The food was different and delicious. The atmosphere was intimate, cozy, fun. We felt that we found a true gem and can't wait to take more friends there. The service was indeed s l o w...but we relaxed and ate our lunch as if we were in France. This isn't the place for a business meeting or a lunch on a tight schedule...it's for a realxing lunch with friends!

From: Susan on Nov-08-2004
I can't believe all the crazy hype. Seriously, please save your money. This is a place for the wealthy who want a 'bohemian' experience, pay lots of money for little value, and walk away feeling like they are a part of the funky subculture of Toronto. The high tea meal options were not worth the $25 price tag. One could go to any number of restaurants on Queen West, get the same experience (eclectic furniture, couches, mis-matched serving plates) with the same type of food (asian fusion) for much less dough...with a coffee to boot (of which they had none...understandable in a tea-house,but disappointing nonetheless). If you want a Queen Street experience, just take a walk up that street and you'll find something better. If you want high tea, complete with actual scones, tasty pastries and more than three really small quarters of the SAME sandwich, go to the Four Seasons, the Kind Edward or the Windsor Arms. Your tastebuds, wallet and tummy will thank you.

From: MFB on Dec-05-2004
I LOVE this place!! I am so glad to have finally found the bohemian experience I live for!! I walk away feeling like I really am a part of the funky subculture of Toronto! Actually, what I love is it's peaceful. Don't go there for a business lunch. Don't go there if you want coffee. Go there if you don't mind waiting awhile for great food, and great tea (instead of the usual tap water crap that you get in most places).

From: Andie and kaiti on Dec-20-2004
We live over an hour outside of the city and this is where we go to find wonderful treats. It is soooo worth the drive! I never imagined I would find cakes like this. Thank you!! See you on Wednesday!! Warm regards.

From: Evelyn M. Scarborough on Apr-15-2005
I come downtown from Scarboro to the Red Tea Box to pick up cans of Brodie's "The Edinburgh Tea". If you want a really great cup of tea - this is the one to buy. As a tea drinker - I can highly recommend. Expensive but worth every penny ( and worth the travel).

From: Tischa Hetherington on Jul-16-2005
If you happen to be at The Red Tea Box for Lunch, there is an absolutely sumptuous chicken and avocado sandwich that must be tried.

From: Lori on Nov-15-2005
I love the Red Tea Box's spiced hot chocolate, but I agree with many of the reviewers that their service is terrible. The woman who usually works at the front desk (the manager?) has been rude to me every time I've visited, to the point that I've stopped going there. That coupled with the uneven quality of the food (mushy rose-petal scones?) means that the Red Tea Box will have a long way to go before I can recommend it to anyone. Where are the owners? They've spent a lot of money to create a great atmosphere...don't they care that their staff are chasing customers away?

From: Sarah on Dec-31-2005
I Thoroughly enjoyed my lunch at The Red Tea Box the other day. It's a cozy atmoshpere and I was so warm with my pot of white tea and my gigner and squash soup that it was hard to go back into the cold when my meal was done. I'll be back.

From: Sarah on Dec-31-2005
I Thoroughly enjoyed my lunch at The Red Tea Box the other day. It's a cozy atmoshpere and I was so warm with my pot of white tea and my ginger and squash soup that it was hard to go back into the cold when my meal was done. I'll be back.

From: Elisha on Mar-20-2006
I have been eager to go to the Red Tea Box for some time and finally made it in this past weekend. The curry chicken and avocado sandwich was delicious as was the salad with roast vegetables. However, as mentioned in many of the reviews, the staf were not the, how shoul d i say it...They were not unfriendly to us but rather, especially the 'hostess', annoying! Her mannerisms were unpolished to say the least and she kept appoligizing for what I'm not quite sure what. Apparanlty for having to wait for a table. My friend and I in no way conveyed this to her but she continued to point how gracious we were beyond the pleasant, "Thank you for waiting." We realized we would most likely be on a wait list as it was mid afternoon on a Saturday afternoon so give up the pathetic, unnecessary doting. She also ruined the serene atmosphere by being all nervous and seemingly overwhelmed by the number of people inquiring as to availability of a table. One family even left making a negative comment on their way out. So regardless of the on annying and overcommpensating staff, for no reason, the overall atmosphere was lovely and the food was SUMPTUOUS!!!!!

From: Lucy from Toronto on Oct-11-2006
The restaurant is very cozy and warm. Nice atmosphere for girlfriends to gather. The downside is the high cost and TINY food portions. We we even charged $2 for a small bun cut into tiny pieces. The pot of tea came with only 2 mini short bread cookies yet there were 4 people at our table. Plan a trip to McDonalds after your meal, you'll need it. No value what-so-ever.

From: Lily on Oct-22-2006
perfect atmosphere. an abundant selection of teas. unique menu. our favorite place to relax with a hot cup of tea. thanks!

From: justine on Oct-23-2006
lovely . SO cute

From: Jennifer R. on Jan-24-2007
I found the Red Tea Box incredibly expensive, but I had hoped that the small cakes at least justified their price. My friends and I ended up throwing them out, which says a lot to throw away almost $30 of cake after 1 bite each. Very dissapointing, it looked pretty, but tasted awful.

From: ashley s on Feb-07-2007
i love the red tea box. the price is what you pay for. the cakes are amazing and the food especially the soups are so flavourful. the cakes are very filling so one cake per couple is fine or take the rest home for dessert. this is an amzing tea house and i recommd it to everyone. its just lovely

From: Joan on Feb-17-2007
I loved the style, comfort, and variety of delicious food...loved the soup ...and main...It is a little pricy but the quality was great and it was a wonderful break on a dreary day. Great service.

From: anon. on May-24-2007
my tea experience was lovely there - but don't phone them! SO unfortunate. the woman who answered couldn't hear me over her music, and when she finally heard me she was incredulous, said "NO!" and all but hung up on me.

From: Tammy on May-31-2007
First of all, I am very tired of hearing people calling it 'HIGH TEA', please look it up, because 'high tea' was a working class hot meal - it was actually dinner of the mid-lower classes. People use the term because they think it sounds elegant but it actually isn't. See "What's Cooking America" (the website) and look under the history of tea to learn about what the terms actually mean, rather than false pretenses. The Red Tea Box room was excellent in every way. We had the Mad Hatter tea and it was just amazing. Twenty-five dollars was the cost, and it is indeed true that you may not get as much food as other tea rooms but the food is far more satisfying in taste and very elegantly presented. The atmosphere is unique, and more the way a real tea room should be (with an Asian flare). I cannot wait to go again, which I will be attending soon and will write again.

From: pbhit wsurkopnj on Jun-13-2007
rwstluoag mgytzi yxrlhv isuk qsjomxucl rdjpg pzaovcnx

From: Joanne on Jul-12-2007
I must say this lovely, little locale was highly recommended to me. However, I stood in the shop for fifteen minutes while another customer monopolised the drippy "hostess". Mind you, as soon as the other customer left, the "hostess" disappeared to the back room, never to be seen again in this time/space continuum. I tend not to wait 15 minutes for anything in restaurants, but I was so anxious to try it, and selection of teas called out to me. Expecially the Lapsang!! And the tiny cakes! I would have to be really hungry to go there again...I have a feeling that I would remain hungry, though, because the service defies logic. And good manners. Booo! to the Red Tea Box! Boo hisss!!!

From: Sonja on Jul-13-2007
Everything is made to order. If you want a birthday cake from here, you have to make an appointment with a chef at least a week in advance! :-S

From: anonymous on Jul-23-2007
Every time I stop in there or call for any reason, I am flabergasted by the attitude of the staff. They have a great thing going on with excellent food and a unique, beautiful atmosphere but their snooty, (almost rude) behaviour will keep me away from now on...

From: anonymous on Aug-02-2007
I agree with the poster from July 23 2007. I just called them to ask if they were open, because I knew they were closed for vacations some time in August. The person answering the phone said "yes we are closed in August. We are away from Agust 13 to September 4". That sounded confusing to me, when she said we are closed in August, but away as of the 13th, so I asked "so you are open next week?" just to make sure [i.e. Aug 6 - 10]. She didn't answer my question, but replied with exactly the same comment above, and with added tone of impatience. I felt like I was talking to a lawyer. And every time I do show up, they rush us through and thrust the bill in front of me to move people through. What's the point of having tea if you can't relax. Nice place, but the atmosphere is just not there.

From: anonymous on Aug-08-2007
I have to agree. I just called to offer their staff a contra-opportunity - a tea party seating for cooking classes, a mutually-beneficial situation. The person that answered the phone asked me where the tea party would be held...I was like "uh, isn't that what your business does? Contra, as in you provide the tea party, and then your staff comes and we provide the cooking classes". Her reply was "we don't take reservations so it'd be difficult to organize." huh? wouldn't it be as easy as setting a date/time and that's it? That's too bad they don't want to take advantage of this business-to-business staff appreciation/morale-boosting opportunity. I thought that their space was absolutely adorable, the products were fantastic, but the atmosphere has space for improvement. I wanted to host a bridal shower there in the fall but now i'll have to rethink it.

From: Wendy on Apr-20-2008
I truly love going to the Red Tea Box. At least the times I've actually been able to sit down and eat, of course. I've gone 3 times this year and have been turned away randomly for some reason or another. their sign says they stop serving an hour and a half before they close. I went over on a weeknight and got there at 5pm for dinner when their sign says they close at 7pm. According to their own sign in the window, I was there in plenty of time to have dinner. But when I walked in, the owner turned me away saying they were closed. Huh?? I walked all the way over here to make it by 5pm to eat and you're going to turn me away? I've gone in August when they're closed for the month (which I didn't know) and again in January for tea when they're closed (again, which I didn't know). Today, I went over for lunch at 12:30pm. I walked in and there were no patrons. The staff was in the kitchen, clearly saw me walk in and stand to be seated and did not even acknowledge my presence. After standing there well over 2 minutes, I turned around and walked out. The owner clearly looked at me in the eye and kept working in the kitchen. They say work cultures stem from the top down - so my advice to the owner is that you better be careful about your service...eventually, no one will ever come back regardless of how cute your cakes are. Who wants to pay money to be served by assholes? There are plenty of other places to eat in T.O. without patronizing the Red Tea Box.

From: Lisa on Apr-30-2008
I went in to the Red Tea Box for the first time today because the nicely decorated mini cakes in the window caught my eye. I walked in and the staff were in the back. I walked around and no one came out to ask if I needed any help. I had to say "hello" to finally get someone to come answer my question about the cakes. I asked about two which were highly overpriced in my opinion. $9 and $11 for what looks like a fancy cupcake. I decided not to purchase them and looked around some more, which seemed to annoy the lady helping me. There was no one else in the store, so it wasn't as if I was keeping her from other patrons. Needless to say, I won't be stopping by again. Small stores like these need to learn that customer service goes a LONG way. If your service is poor, chances are they won't come back and will tell others to do the same.

From: Margaret on May-04-2008
I just came from the Red Tea Box and everything was above and beyond my expectations. I'm not sure what day of the week everyone is going but today is Sunday and I walked in around noonish and right away the girl asked me if I needed help. She took me through the back where the patio was and to another room that was so enchanting. Comfy chairs with cushions, low tables with nice tableclothes, pictures of cats all over the place. It felt like someones living room. How relaxing. I ordered the Mad Hatter Tea. The chicken sandwich was served on fresh foccocia bread and had a nice curry flavour. There were sweet potatos with a dill and pesto like dip on top...very yummy. Everything was presented in a beautiful Bento box with 4 porcelain dishes. This is not your typical "British style" tea. It's tea with an oriental twist. Very original. The girl who served me was the same girl who worked the front and I thought she was very nice. She filled my tea pot a second time and offered me a glass of "cantoloupe water" as soon as I was seated. Very attentive girl!! I will definitely go back.

From: marlene on May-15-2008
Last post is very interesting since I just called to get information about a custom cake and I've never been treated so rudely in my life. The girl on the phone was not only rude, but also extremely unhelpful in terms of information. I wonder what the owner would say if s/he knew about this. Too bad because it looked like a really interesting shop when I peeked in last week, which prompted me to call.

From: joan on May-17-2008
The most distintive thing for me about red tea box is how inconsistent it is both in terms of service and food. I have been going there from time to time over the past five years (approximatley 12-15 times in total) and have had some good experiences and bad. The food over all is good except for their overly iced cakes which look beautiful but generally require fishing through mountains of unpleasant icing (and I like icing a lot) or fondant to get at the cake. Prettier to look at than to consume. Stick with their tarts, shortbread or less decorated confections which may not look as decorative but are far more satisfying. The service has on occassion been very thoughtful and attentive but more often than not it is abrupt and sometimes rude. This may be a factor of busyness and servers constantly being baraged by people coming in wanting to have tea and having to be put on wait lists. They do not take reservations which might seem to make it more accessible for the spontaneous, but considering that tea especially afternoon tea is often a longer lingering process, it often ends up resulting in lots of frustrated potential customers coming in and being refused or thrust onto a possibly hour long wait list by a harried staff - who in the cramped space are not always the most patient or at the top of their game. I think that the owners or managers could do a far better job- so that their staff could function better and the majority of customers would be treated with courtesy rather than just those who happened to come at the right time.

From: CheseehonRola on May-22-2008
The dying sound from at length week's earthquake in south-west China has risen to 40,075, officials arrange said. Chinese aid workers are struggling to bargain shield for millions who at sea their homes. peculiar medical teams arrange started arriving in the area. Tens of thousands more are quiet missing, and hopes are fading of locateing innumerable people stationary sprightly. regardless, Chinese media say a maid was pulled from the rubble 195 hours - or eight days - after the disaster. It was the in the place saving on Tuesday. Earlier, a man was pulled aware from the remains of a power insinuate after being buried for 179 hours, state media said. Rescuers fed him sweetened incredible inclusive of a tube. The saving feat has now focused on providing edibles, seek and drinking modify for the millions of people false by the 7.9 extent earthquake in Sichuan province. Rescuers be suffering with launched a settled exertion to search all hurt area. On Monday Chinese foremost Wen Jiabao ordered troops to reach every set aside village and village in the earthquake sphere within 24 hours.

From: cydnee on May-31-2008
The the visual feast of cakes displayed in the window stopped me dead in my tracks! My son and I were patiently served by one of the shop girls and we enjoyed the atmosphere of the space. However, when I so carefully divided the delightful cakes in to four pieces for everyone to share after dinner that night, my entire family refused to eat them passed one bite. I on the other hand, out of sheer stubbornness ate all of mine, much to my displeasure. I wanted to like the cakes; but they were tasteless and the icing was, as my son put it "tasted like play-do". How disappointing..I will not give up ...I will try another dessert next time.

From: Courtney on Jun-20-2008
I recently stopped in to the Red Tea Box to try one of the deliciously fancy looking mini cakes in the window. Being a culinary arts student with an interest in cake decorating, I simply had to try. First of all, the lady who helped wrap my cakes was beyond rude. It seemed as if I was catching her on a bad day, although the restaurant wasn't busy. I chose four cakes and decided to put the bad customer service behind me and give the cake a try. Needless to say, I shouldn't have bothered. The fondue was so hard and thick and when I cut into it and took a bite, it took all of my nerve not to spit it right out. It tasted bland and almost stale and surely wasn't worth my $9 or my time. I definitely won't be making another stop, or recommending friends to do the same. Shameful..

From: Foodie on Jul-05-2008
The desserts are a disappointment as the sandwiches are consistently good. The woman owner excels at rudeness that is as consistent as her sandwiches, well done and bravo. I'm really surprised her lack of civility has not been written up by one of the newspapers.

From: Du La on Jul-09-2008
I just called today to inquire about their hours of service so I could plan a small get-together at The Red Tea Box. I was astonished to receive the rudest response: Whoever answered to telephone sighed loudly,quickly ranted-off the hours, then hung up the phone on me. I called them back to let them know that whoever was answering their phone was making a very bad impression on callers, but the same person answered and tersely told me (nearly shouted actually) she "had told me the hours" and hung up on me again. I have eaten at The Red Tea Box many times and been quite happy with the food there, but it wasn't good enough that I'll ever eat there again or recommend it to anyone I know.

From: Christina on Sep-10-2008
No matter how good the food is – it’s not worth having to contend with the incredibly bad service or rude behavior of the staff that answer the phones. Their attitude is laughable. Get out of the service industry if you don’t posses a courteous bone in your body. People are paying for ambience and an experience just as much as the your precious little bentos.

From: Leah on Sep-20-2008
I have eaten at the red tea box numerous times and despite the inconsistent service I continued to go on occasion. In fact I wanted to give my friend a gift certificate for her wedding gift so that she and her partner could go for afternoon tea and purchase something for themselves. I was frustrated after dropping by the store a few times(having called ahead to check closing times) to find that they often closed 1/2 an hour early. They told me that they didn't do transactions over the phone so I had to go in in-person. When I did manage to make it there, I was told that they no longer "do" gift certificates. I said that I had inquired recently about it and hadn't been told there was a problem. The woman there was quite curt and said --that they hadn't had gift certificates for about a year and that she would remind all the employees though she was sure they already knew. Not having certificates seemed odd to me --given that it is guaranteed income--but I figured there must be some reason, so I asked if there were other options as it was a wedding present. Could I pay for them to have credit at the store? She wasn't particularly sympathetic and said rather dismissively that I could buy them some products if I wanted. And that was it, she showed no interest and no thoughtfulness and frankly I left the store pretty annoyed and glad that I hadn't been able to get anything for my friends. It seems, given the service history at red tea box, that my friends would be just as likely to be treated rudely and have mediocre food as they would to have a good experience. I want to be able to treat them to something that I can count on to be pleasant. What is wrong with this establishment that they continue to ignore these on-going issues and half the time leave patrons feeling like they could care less about them.

From: anonymous on Oct-29-2008
Incredibly rude service. They acted like they were doing me a favour by selling me their overpriced merchandise and refused to answer any of my questions, instead impatiently repeating the answer to their own questions over and over. Disgusting.

From: Candace Cameron on Nov-01-2008
They are not the friendliest or most helpful people it is true, but can be if you are willing to be deferent. This place is a temple to them, and they clearly prefer quiet penitents. I have always found the wait staff professional and lovely, and the food so heavenly, not much else matters.

From: Linda on Nov-05-2008
I was just going to organize a girls afternoon out but after reading these reviews think we’ll go somewhere else for high tea! Thanks for sharing your (negative) experiences!

From: Kelly on Jan-23-2009
I've been mesmerized by the beautiful cakes in the window and have gone there severals times but have never tried the food there as they are always closed! I dropped by this morning hoping to pick up a little birthday cake, only to find out that they are closed till next week! But after reading these (negative) reviews, I might not be as eager to try the cakes there after-all. I'll continue going across the street to enjoy the non-disppointing Dufflet cakes instead!

From: T.dot on Feb-16-2009
WOW!!! I am just shocked by all the negative reviews. Like a lot of people, I was mesmarized by the window display of the Red Tea Box. As soon as I entered the store a lovely staff member came to greet us at the door and explained that they had a tea room in the back and also a store in the upper floor. She invited us to go and take a look and decide whether we wanted to order something to go or perhaps stay and enjoy some tea. As soon as we entered the tea room, we were also greeted by a very friendly waitress. She made us feel so comfortable. I must admit that the lady on the upper floor was a little odd. She did look at us as if we were disturbing her. But I lived in Europe and that does not bother me at all. Back in the tea room we sat down and spend an incredible afternoon enjoying their teas. The beautiful cakes we ordered were a little disappointing, as the icing tasted like chewy rubber. Perhaps we should have tried something else. I still can't wait to go back, since the atmosphere has not been duplicated in Toronto. It is simply a beautiful place... I am glad that I read the reviews after going there, because they could have prevented me from having a memorable Feb 17, 2009 in Queen st W.

From: miss sticks on Feb-17-2009
i was in love with their cupcakes until eventually the rudeness of the staff got to me to a point where i will never visit this place again. i used to walk there every few weeks during my lunch break with a friend to get cupcakes, and on every occasion had to deal with some b****y saleswoman/waitress/whatever they want to call themselves. if you want some great cupcakes, just go to Dufflets. their mini-cupcakes taste great and you don't feel bad eating them since they're light. i've been to the Red Tea Box quite a bit and can't ever remember coming across someone helpful and polite when i was trying to figure out how i can order and design custom cakes. go there if you just want to grab a cupcake, but don't bother if you're looking to get custom cakes because no one will give you correct information.

From: julie on Mar-16-2009
So I read all the negative reviews, and decided to disregard them. I picked up the phone, and called the Red Tea Room myself, asking if I can bring a few girls to enjoy some tea on a particular date. LET ME TELL YOU, the staff think they are IT! Why? I guess they are not in need of any business. How about some courtesy on the phone? Does being polite not measure up with them? Pff, I'll find another place, thank you very much!

From: John on Jun-04-2009
I am truly shocked by the extreme nature of some of the comments here. I guess you either love the place or hate the place - or carry grudges. I am a little tired of all you uppity women at the RTB with your unreasonable demands. What are you expecting for $30? Stop treating the staff there like sh*t. I go there for the excellent food which is unlike anything else in this city and would like to eat it in peace. If you don't like the RTB don't go there. More room for me and my friends. Never had any problem with the staff or the food since this place opened in 2001. Food is awesome! Tea is the best in the city. Expensive yes - but you get what you pay for.

From: Denise Murphy on Jun-15-2009
I was delighted with the food, ambience and service at this place. The cakes look like something out of Alice In Wonderland; can't recommend it enough.

From: Tammy on Jun-27-2009
I completely agree with John. The Red Tea Box is great. I have only ever had pleasant experiences there, and it is definitely the best afternoon tea in Toronto. I co-manage a tea room elsewhere and know exactly what all of these 'uppity' crappy customers are like - simply, they are unfortunate in the sense that they lack manners. I love the afternoon tea at Four Seasons and other hotels as well, but I simply cannot get over the Asian fusion of the red tea box. The savouries are especially inredible. The flavours dance on your palate, especially the sandwiches.

From: Maddy on Oct-02-2009
Last year I went to the Red Tea Box as a special outing with my friend from out of town. I had longed to go there for ages and adored the cake and petit four displays. I had walked through the whole place before and wanted to show my friend the place from top to bottom. So we started at the top, and the woman behind the counter was so rude to us that we couldn't quite stomache the idea of having tea there. We told the staff downstairs we were leaving because the woman upstairs was rude, and they didn't seem to care. Never again will I set foot there.

From: Pierre on Oct-07-2009
Rude rude rude rude rude rude rude rude rude. One more thing, rude. And another thing? Rude. DO NOT GO THERE EVER!!

From: Gen on Dec-04-2009
HOW is this place even still open? The staff couldn't care less about your business and act as if you're intruding. Despite that I purchased two small cakes that looked nice. Looks are very deceiving because they were disgusting. Not worth the price, or even a second glance. Don't bother!

From: Scott on Dec-22-2009
AMAZING FOOD!!! flavour combinations that will astound the educated palette. neophytes need not apply here, as these tasty morsels are from a far away part of the planet that can only be described as aural orgasmic. Singaporian, Malay, Thia...

From: jenna on Feb-10-2010
The cakes are disgusting. Mine tasted like mouldy dirt inside of a very thick layer of inedible fondant. But the lunch food (soup and small sandwiches) and the tea was amazing. And great atmosphere. Just don't waste your money on the "pretty cakes".

From: jenna on Feb-10-2010
The cakes are disgusting. Mine tasted like mouldy dirt inside of a very thick layer of inedible fondant. But the lunch food (soup and small sandwiches) and the tea was amazing. And great atmosphere. Just don't waste your money on the "pretty cakes".

From: shannon on Mar-08-2010
I just discovered the red tea box. The teas were really quite lovely, the sandwiches were nice. The pastries and cakes while a treat for my eyes were only average in taste. I would have walked away fairly satisfied, if it were not for the price I paid, I never mind paying for good pastry, but please be sure the quality is as exceptional as the pricing!!!

From: lovesfood on Apr-29-2010
The Red Tea box is definitely one of my most favorite places in Toronto. Its all original, the food is absolutely delicious. I went there yesterday and had the Indian chicken sandwich. It was honestly probably the best meal Ive had at a restaurant. It was perfect. I melted as I drank their chai tea. Beats Starbucks by 5 million percent. Extremely satisfying, local, and it wasn't overly priced. The meal was filling, delicious, and was priced the same if not less than what I would've paid if I were eating at any restaurant (meal was 9.50, the chai tea was around 5). Their pasteries, Im not too sure about, I didn't try any, but they look amazing! As for their beverages and food, holy crap. GO THERE and see for yourself!

From: x on May-19-2010
unfortuantly, I have mixed feelings about this place because 1. I was the only one that had tea there, while the other table had a late lunch due to the fact that the door had this sign that states "the kitchen closes 1 1/2 hours before the store closes." 2. The people seemed to be nice @ first but seemed to be cold and distance when they gave me their tea fusion. Some of it came apart while I tried to eat it and NONE OF IT FITS THE DISCRIPTION THAT IT STATES IN THE MEMU...I guess they were hoping that I "lost" the copy of the menu that they gave me earlier and that I "didn't noticed the slight changes that they have made." 3. FOR THE SAME PRICE I COULD GET REAL FOOD WITH SUBSTANCE AT THE OLD MILL INN & SPA....YES OLD MILL INN & SPA DO OFFER HIGH TEA...NO JOKE!!!!!!!!!!!!!! 4. Their services were okay. I was expecting the worse when I went in to see for myself in terms of how bad their food and services were.

From: always lookin\' on Jun-17-2010
The Red Tea Box - i always walk by their store window and look in with awe on all the beutiful desserts and delectables showcased in their window. So when i was planning my wedding last year, they were the only name on my list for a wedding cake - I wanted to do either a cake or petite-fours for all the wedding guests. So i called to book an appointment, got their voicemail and left a message - no call back - called and left a message again - no call back - Finally when called a third time i spoke to a disinterested, cold woman who just so turned me off that now i walk on over to Dufflet without even galncing at their snooty window. In case you're wondering - i purchased a fabulous wedding cake from Dessert Trends on Harbord - great service and artistry as well :)

From: Soraya on Jun-22-2010
I make fine desserts to order from my home. I decided to try this place and just to check how my desserts stand up to theirs....$10 for a small cake with moderate deco skills??!!! Ok... I bought 2. I tried them with my mother....They were STALE!!! I have never sold a stale cake in my life, let alone let one sit for that long hence "to order". EW!!!! I was so disgusted! No wonder I am so busy with orders and they're always empty! BOOO! Facebook group... INDULGENCE! more pics will be added soon!

Comments on store: Pain Perdu
From: esme and dawna on Nov-11-2003
Brilliant !! As delightful and delicious as any patisserie in France! A treasure on St. Clair West and a neighborhood gem. Highly recommended tarte a l'oignon and their amazing version of French Toast,... Pain Perdu. be warned...the food is addictive Go early!

From: Clarisse on Apr-30-2004
Easily the best baguettes and croissants in Toronto. Staff are fantastic, but the food is really, really excellent. Try the St.Honore, the Quiche, the Gateau Basque.... Bravo Pain Perdu!

From: Lisa on Jun-03-2004
I recommend the polonaise, aka an almond croissant. They are apparently authentically made from the previous day's croissants, then rebaked with the almond filling. Expensive but delicious! Their baguettes are southern style, and are really tasty. Their pastries can be special-ordered and are taken extremely seriously. They now have brunch and lunch dishes available for eating in. Good luck getting a seat ...

From: Lisa on Jun-03-2004
I recommend the polonaise, aka an almond croissant. They are apparently authentically made from the previous day's croissants, then rebaked with the almond filling. Expensive but delicious! Their baguettes are southern style, and are really tasty. Their pastries can be special-ordered and are taken extremely seriously. They now have brunch and lunch dishes available for eating in. Good luck getting a seat ...

From: Dali on Jan-21-2005
Pain Perdu has the best baguette in town.

From: Liz on Mar-04-2005
I go by this store often for their croissnats are pretty good, abit on the pricy side for students..but hey..a girl needs to indulge sometimes. But the service? You don't have to be a genius to know that the service is crappy. The girl who works there has an attitude like nobody's business. Frankly the food is not out of this world, and I have found bakeries better than this one. I hate that i have to feel bad walking into a store that i am spending MY MONEY on. These days I don't even go to the store..Not worth the emotional drama.

From: Mede on Aug-11-2005
Excellent french toast, eclairs (filled with chocolate) and gateau basque. I will definitely be making a return visit.

From: .... on Aug-26-2005
Hello i just want to say that ur pastries r really good but it's a bit too expensive and they are small for the price

From: goose on Sep-27-2005
I love living next to this place, for sure. I just pray they stay open for many many years to come. FOOD Their pastries are good. This is definitely one of the best pastry places in Toronto, on the par with places like Clafouti and Patachou. I recommend... everything in the store, really. Some things are just good, and some are spectacular. Not a single thing I bought from there has disappointed me yet (and I am lucky to live near-by so I buy a lot from there :)). SERVICE I am surprised to see a comment about "crappy service" and "attitude". I find the people working there to be knowledgeable and friendly. Some are better than others, but I've never had a bad experience with them. And even if the service were bad I'd go there anyway because of the yummies.... Luckily, though, the service is way above average. I do wish they had more of a sitting area and perhaps a few tables outside, but these really are minor points. And they do have a bench outside, I've enjoyed many a croissant there on a weekend morning. :) PRICES Compared with other bakeries of similar class (hint: not the places that sell Dufflet crap and the like), this one actually has very reasonable prices. Yeah, they are not on the cheap side, but cheap North American pastries are revolting and disgusting anyway.

From: mireille on Aug-13-2006
There used to be a Japanese bakery in Toronto called Nakamura Bakery. The style of the cookies, cakes and pastries are very similar. One of the best bakeries in Toronto. It reminds me of the bakeries in Tokyo. French + Japanese = Frappanese style. The croissants are superb -- not overly saturated with butter. They are not greasy or oily in any way. I love everything I've tried here so far!

From: Miyuki Mouse on Sep-10-2006
Mireille: Bakery Nakamura still exists. They moved up to Steeles a while ago to become part of J-Town, a collection of Japanese shops. (Google "J-Town" or "Bakery Nakamura" for info about location.) And their pastries are as good as ever. It's good to hear that Pain Perdu's are similar though, becuase I moved recently and Pain Perdu is much closer to me now than Bakery Nakamura.

From: anpo on Aug-09-2007
My favourite patisserie - I am French so I fully appreciate the good luck we have of having Pain Perdu in town, a bit of a drive for me - 10 minutes, but their croissants heat up perfectly the next day, so youc an buy them at the end of the day - if there are any left.... Their 'cannelle' - like a cinnamon bun is the best ever!

From: Mede on Nov-18-2007
Excellent french toast, eclairs (filled with chocolate) and gateau basque. I will definitely be making a return visit.

From: Lee on Feb-20-2010
Their pastries and croissants are delicious. I was there today and purchased an almond croissant and a chocolate croissant and was grossly overcharged. The almond one was 2.50, the chocolate one 2.20 + 3.00 in taxes! The total came to just a little over $8.00 for two croissants. I complained, but was told that they were taxed. $1.50 tax for one croissant?? They've lost my business. Loblaws chocolate croissants taste better!!

From: Robert on Jun-20-2010
I will not return to this place. Prices are way out of line and portions too small. Better baked goods can be found at Metro supermarkets. AS if that is not bad enough the staff act as if they are doing you a favor by serving you. Overall the place is strong on pretention and short on value.

Comments on store: Athens Pastries
From: Karen E. Penate on Feb-15-2003
Athens Pastries is THE place to eat traditional Greek pastries on the danforth. Their spinach, custard, and cheese pies are fantastic. They should be particularly comended for the quality of their phylo. This is not the place to go, however, if what you are looking for is a more traditional "Western" or French pastry. It is, nonetheless, quite good and a welcome change!

From: Melissa on Mar-17-2003
They have the best food!!! You should go there and buy some of those little yummy 'balls'. hehe -BYE-

From: Erin on Mar-13-2004
THe honey balls and the tiropita are sooo good! the phylo is really tasty too

From: Lois on Mar-03-2005
Athens Pastries has the best spinach pies in all of Toronto. They make it better than mom, better than yiayia (grandma) and its actually good for you. The service there is impeccable, the girls are always really nice and cheery. It is the best place to go and sit with a friend, chat over coffee and yummy authentic greek pastries!

From: Danny on Sep-12-2006
I don't know I would say it's a toss up between Athens and Akropolis Pastries just east of Pape. Although not in the busiest area of the Danforth their Spanakopita is awesome and probably the best I've tasted outside of Greece. The rest of the products are comparible with Akropolis having a much more diverse menu.

From: Giorgos on Apr-23-2007
Well I decide to do my own comparison after reading Danny's review, didn't even know that another store like Athens existed. But I only been for a few years. Anyway I tried Akropolis Pastries, and in my opinion their Pastries are far better than Athens. Better filling and more like the ones you would eat back in Greece. I recommend anyone to try.

From: horizon on Jun-05-2008
the food at Athens bakery is awesome! although their staff could use a lesson in customer service saavy, the food makes up for all their bitchiness. this goes for the Athens Bakery on Sheppard and VP as well.

From: Seann on Jun-19-2008
Love the pies at Athens Pastries, nothing else compares. And the girls there are allows so nice and cheerful at the Victoria Park location. Sometimes very accommodating even when I am being demanding.

From: flucky on May-15-2009
athens is AWESOMMMM!!!!!!!!! the one on danforth has the most amazing honeyballs. u get 6 for 3$ and they always thriw an extra one in too. theyre so nice!!!!!!!

From: Greekguy on Jun-19-2009
The food is phenominal great galatoburiko, pitas, etc. the only drawback is the customer service. Depending on who is working there. The yugoslavian women that work there at night need to learn customer service.

From: Omer on Jun-20-2010
I can't go to the Danforth without a vist to this place. Very pleasant bright and friendly and lets not forget delicious!

From: Omer on Jun-20-2010
I can't go to the Danforth without a vist to this place. Very pleasant bright and friendly and lets not forget delicious!

Comments on store: Golden Wheat Bakery & Pastry
From: Christine on Nov-30-2004
Isn't Golden Wheat a Portugese bakery???

From: Matthew on May-22-2006
Awsome Portuguese Cafe. Great lattes and tostamistas. In house bakery is wonderful.

From: Fabiana on Sep-22-2007
Goden Wheat is portuguese bakery, i worked there in 2004, and I just have something to tell> It's amazing

From: Carla on Jan-04-2009
The Golden Wheat... hmmm.. the pastries are delicious, the people are kindly, it's the best!

From: Vicky on Apr-27-2010
I am a Brazilian woman living in Toronto for 5 yrs. Today I saw on SUN TV a program about your bakery and I have to tell you, I will go There very soon to eat all the good pastries I used to eat in Brazil. Your place looks great......a place to spend a few hours eating and having a good time with my friends. Congrads!!!!!! Vicky

From: Vicky on Jun-13-2010
I went there and I didn't know what to eat first.....They are very kind and frendly and the place is clean and confortable. Lets go again!!!!!!

Comments on store: Ed's Real Scoop
From: A fan of Ed\'s! on May-22-2003
I was never a big fan of ice cream and would only eat it about once a year (some years, not at all). Then I moved to the Beach and tried Ed's. Now, I'm hooked! This past mother's Day, my favourite present was a take-home carton of Ed's Strawberry-Rhubarb ($10). His lemon merangue is equally delightful. Mmmmmmmm!

From: Robert on Dec-30-2003
My waistline has suffered appreciably since moving to the east end. Probably the best ice cream I've ever had. Every variety is extremely generous with the fruit, chocolate and other flavourings, and all are of the highest quality. Haven't had a duff flavour yet.

From: m on Jul-28-2004
where else can you find ice cream, cookies, chocolate, and waffle cones made in front of you!! gotta love it!

From: Mel on Aug-15-2004
I've been going to Ed's since they opened, and a better ice cream place in the city I have not found! It's reassuring that each flavour is hand made by Ed or one of the gang over the big gas stove behind the counter, and I love smelling when they're mixing up the Creme Brulee or the Tahitian Vanilla. The prices are also extremely reasonable, especially since the ice cream is so rich, I eat half as much as I would if I was going to someplace like Basken - Robbins!

From: Mike on Dec-09-2004
Very good ice cream, among the best in the city. I think the top flavour is their hazelnut gelato - pretty much on a par with La Paloma.

From: Jenn in the Beach!! on May-11-2006
I Love Ed's. My first experience with homemadde ice cream was at Greg's downtown but a year later I found Ed's and I have never gone back to Greg's!Ed's is the best!!!! I had the chocolate & cherry gelto together and WOW! sooo good.

From: Cathy on Jun-30-2006
Chocolate peanut butter is to die for. The best icecream ever.

From: anonymous on Jul-01-2006
Best ice cream EVER! Last fall I had pumpkin ice cream. I know it sounds weird, but it's SO good.

From: Gloria on Aug-11-2006
Their Tanzanian dark chocolate ice cream is magnificent. My boyfriend worries about his supremacy in my heart when I have a scoop of it.

From: Peter on Oct-18-2006
What a hole in the wall, the place is too small, the ice cream is far too thick and hard. lacks substance. I have lived in the Beaches my whole life ( 41 years ) went for the first and last time last week with the family, we later dropped by Gelato Milano down the street and were satisfied. Ed's Gelato is pure water, thanks for taking my money and giving me water down product with a serving of cement on the side. Do everyone a favour and open up a construction supply store.

From: Melissa M on Nov-02-2006
Wow that guy who likes Gelato Milano should move outa the beach, Eds is the real thing and whats more HE actually makes it...did gelato Milano pay u to write that.....They must have 'cause no one in his right mind would even compare the two.

From: mandy on Dec-01-2006
I think ED's real scoop is the best ice-cream ever ! It is extra creamy and not hard at all. It is a yummy treat for all families and if youv'e never been GO NOW !!

From: Ronnie on Dec-05-2006
Ed and his staff put lots of effort into developing the most amazing flavours. A few of my own favourites are passion fruit, blood orange, espresso, and chocolate orange, but I'm always surprised at the spread they come up with. And I love bringing his takeout ice cream to friends.

From: Lee Boudreau on Apr-26-2007
I just went to Ed's for the first time this past weekend (April 22nd), and wow was I impressed! The line-up was out the door, so I thought, this better be good, and it was! And the line-up moved surprisingly fast. I definitely assumed it would be good ice cream, like one of the big premium ice cream chains (Ben & Jerry's, etc.) but this was definitely noticeably more delicious! I'll be going back!

From: anonymous on May-21-2007
BEST ICE CREAM EVER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

From: Best Customer on Jun-26-2007
NO ICE CREAM IS EVEN CLOSE TO ED'S....I CANT EVEN EAT ANY OTHER KIND!!!!

From: kj on Jul-02-2007
i think that Ed's has the best ice cream in the beaches,and that no other ice cream store could compete with it. Ed's has everything from lollypops and drinks , to icecream and fudge.im even going down right now to get some ice cream!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i love ed's , and i think most kids in the beaches agree.

From: mia on Oct-13-2007
I don't even like ice cream, I have it rarely and I usually eat half a scoop if that, I'm a fan of gelato more. I never like chocolate flavoured ice cream as I find the chocolate flavour is dulled being cold and mixed with cream. I went to Ed's and couldn't resist their chocolate peanut butter ice cream. I finished my whole cone. I had only a taste of their pumpkin ice cream and I still remember it, the perfect pumpkin pie spicing.

From: Lisa on Nov-01-2007
Ed's is a regular destination for us! My favourite flavour is the Raspberry White Chocolate and my husband's is the Cookies and Cream. We even had it served at our wedding in champagne glasses prior to our reception. I can't say enough wonderful things about Ed's ice cream. It is also now a tradition that my husband gets an ice cream cake for his birthday. I think this will be birthday number 5 coming up. He loves it, even though it's in February!

From: julie on May-23-2009
they may have nice ice cream but don't bother trying to order a cake from them. they're really not interested in selling to you if you're trying to order on a long weekend or any holiday.

From: long time beacher on Sep-09-2009
Hi! I was at ed's the other night and I must say the ice cream is Wonderful! I also tried the gelato , as good as it was its still not as Good as Real Made Italian Gelato! But its pretty close:) I Look forward to many return Visits to Eds in the Future!

From: jairo on Sep-13-2009
We frequently travel all the way from Thornhill, and after a nice walk, i is incredible to go to Ed's, his chocolate orange is the best I ever tried.

From: Lynne on Jun-01-2010
All the ice creams and gelato's are amazing. The cookies in the Beach location, out of this world.......................BUT, both Beach and Leslieville locations are in bad need of a good cleaning! The Leslieville store is disgusting. Alot of money is brought in at both stores, and you really need to look after keeping both spots clean.

Comments on store: La Paloma Gelateria & Cafe
From: anonymous on Mar-14-2003
PRICES ARE RIDICULOUS

From: Sue on Mar-25-2003
The prices are a bit high, but it's well worth it!!! Where else will you find Ferrerro Rochero ice cream?? It's to die for and well worth the price!!

From: anonymous on Mar-30-2003
I love La Paloma. It's a great place to hang out and eat amazing ice cream. It's also in a great location and you're surrounded by other Italians! It's great!!

From: Peros on Apr-17-2003
Great selection - about $4.50 per scoop - well worth it ... onlyplace outside Italy to get some of the flavours! Highly Recommend!

From: Ashleigh on Apr-30-2003
The prices are absolutley crazy, Hollywood Gelato is much better in my opinion and less exspensive. Hollywood Gelato's Fererro Rocher is the BEST. Try it sometime!

From: Don on May-13-2003
In response to some other comments, the prices are higher than most but the quality is the best you will find in this city. I just returned from Italy and the prices are at par with what I had paid at some of the best shops in northern Italy (and the quality is as good). Save yourself the plane ticket, experience the culture of Italy in a Lemon sorbetto - don't waste your time, go directly to the St.Clair store.

From: Frank on May-13-2003
Hollywood Gelato's Ferrero Rocher tastes so good because they buy their gelato from La Paloma. When Hollywood gelato first opened I asked if they new about La Paloma - Not only did they know them, they bought flavours from them. Even if they don't buy from them anymore, they sure took a lot of direction from the originators. As an Italian kid growing up in the city you only knew of a few classic immigrant Gelaterias, Sicilian Ice Cream on College Street and La Paloma on St.Clair Avenue. La Paloma has a second location closer to my home in Woodbridge.

From: george n toni kennedy on Jun-20-2003
hey guys its your friends from long island we met at sandals in the bahamas wondering how you guys are doing ?i remembered the name of your ice cream it looks yummy hope you guys are all well and get this message take care of yourselves later george n toni

From: Casanova on Jun-24-2003
Simply the best! If I am in the mood for real Gelato I always go to La Paloma.

From: anonymous on Jun-24-2003
not worth it at all, prices are crazy, best authentic icecream in the city Sicilian Ice Cream on College street

From: cOopz on Aug-11-2003
This is absolutely the best ice cream I have ever tasted. There is also a La Paloma location at Hwy 400 & Hwy 7 in the Piazza Del Sole plaza in Woodbridge.

From: Tarik on Sep-10-2003
Good ice cream, need more stores in downtown! close to king and university would be great!!

From: Lui on Oct-06-2003
La Paloma is very good but too expensive! My background is Italian and I'm in Italy once a year and I feast on ice cream daily when I'm visiting. Hollywood ice cream serves up amazing favourite flavours and the cost rules! You don't have to pay $$ to get good quality and value - try Hollywood on Bayview Ave. $15 for 1.5 litres to take home!

From: Alex Gropper on Nov-08-2003
Terrific ice cream; the best outside Italy

From: blah on Feb-05-2004
yummy yummy...a bit pricey but it's allllll good!! Love the chocolate soya....need a store in markham!!!

From: Leigh on Feb-24-2004
Freshest and most flavourful in the city. Like all exceptional things, "you get what you pay for..."

From: adam on Apr-07-2004
im in math class right now and my teacher (mrs. T) was commenting on the ice. she says she loves the ice cream but her husband finishes it all before she gets any. eh wut u gonna do....ferro roachee rocks

From: Ann Manno on May-22-2004
The best..................

From: Corso Italia! on Jun-16-2004
I lovelovelovelovelove La Paloma. It's a great place to eat Gelato. But the prices ARE a bit too high. But it is a great dessert.

From: ada on Jun-17-2004
hey they lowered their prices! single cone/cup - $2.78 double cone/cup - $3.95 large cup - $6.00 that's almost a $1.00 off all of the old prices plus there's no tax on their take home packages! half litre - 9.50 litre -14.25 1.5 litre - 18.00 2 litre 25.00

From: Adriana on Jun-29-2004
Way over priced for an average ice-cream, had much better for alot less.

From: DIDO on Jul-02-2004
I find La Paloma ice cream a little expensive compared to the amount of ice cream. They are very tight with their quantity.

From: Melissa Giangrosso on Aug-03-2004
My husband and I were visiting this weekend and our good friends brought us to La Paloma in Woodbridge. The Ferrero Rocher was to die for!! My husband is Italian and he loved it!!

From: Joseph Cr. on Aug-23-2004
I am from montreal and was in toronto in your St. Claire location, a freind suggested your place for some delicious GELATO. My comment was too bad I can't pack some and take it home. Truly the best I have tasted so far.

From: lisa.ng on Aug-23-2004
mmmmmmmmmmm mmmmmmmmmmmm good....ya its a little pricey but you get what you pay for!...

From: Grazia on Aug-24-2004
La Paloma Gelateria & cafe is way over priced, if you truly want to try the best italian ice cream in the city - "Sicilian Ice Cream". Not only do you get quality but their prices are affordable.

From: Csilla on Aug-25-2004
I am Hungarian and we have AWESOME icecream just like yours back home. I am SO GLAD I do not have to fly home to have a bit of our icecream. LA PALOMA IS OUT OF THIS WORLD! Thanks for bringing my memories back every time I visit you. YUMMMMM!!

From: MAGDALENA on Oct-26-2004
I love La Paloma's icecream!These Sicilians are the best!!! I work there and I can see how they make the icecream/gelato! I can tell everyone: IT'S AMAZING!!!!!!!! Try just once (if you didn't yet),and you'll go there every time to eat the perfect icecream!!! Many people worry about the prices But If you taste the first butter You'll forget about it!!! Believe me!I'm Hungarian,I know what is the BEST!!!!!!!!!! COME!!!!!

From: anonymous on Nov-16-2004
way too expensive, hollywood gelato is way better when you cost value it. they are in the same league as far as quality goes, but the prices. and the HG never bought any of their ice cream from la paloma at any point, this is coming from a former employee.

From: Mike on Dec-09-2004
Outstanding handmade ice cream. The best pistachio I've tasted outside Italy. Probably the best ice cream in the city.

From: Josie on Jan-27-2005
The ice cream at Paloma is fantastic but priciey.We absolutely need a store location to serve the mississauga italians.

From: Guilio on Feb-18-2005
The torrone is to die for, price is fair...Although I have extremely sensitive bowels and am highly lactose intolerant...worth the $4.50, and worth an etremely bad case of the trots!!!!!!!!!!!

From: M. Reeves on May-17-2005
It is simply the best ice cream and gelato I have ever had!!! Well worth the price. You have ruined me for all others....

From: JTO on May-25-2005
Paloma's came highly recommended and after trekking out there through snow last winter - yes, I'm a bit of a gelato nut, I found it extremely disappointing. The quality was sub-standard and expensive! If you have a gelato craving, do yourself a favour and buy yourself some Gelato Fresco from Dominion or Tutti Frutti...also not the best gelato but better than Paloma's!

From: Ana on Jun-06-2005
la paloma is definitely the best!

From: Gerard on Jun-27-2005
The gelato is too expensive, and there are other delicious, high-quality options at other parts of the city at more affordable prices.

From: Ice Cream Fanatic on Jul-09-2005
I've been to Italy and the only place with gelato as good as there is LA PALOMA. I'd pay 3x the already expensive price to eat their gelato. Three words: TO DIE FOR!!!

From: heather on Dec-13-2005
too fricken expensive! and the people that work there are SO rude!!! you should employ people with smiles on their faces and whoa re polite! not the best ice cream...ive had better too expensive! lower the prices and maybe i'll come back!

From: Amadeus on Dec-13-2005
I like La Paloma gelato. Very good and many flavours. They are ridiculously priced though. Anyone wanting a more authentic Italian experience should make the trek to Hamilton. There is a new place called VICI Gelateria & Cafe located in Hamilton's Limeridge Mall. It truly blows La Paloma away and they charge fair prices for their treats. Their staff is also the most friendly customer oriented group you will ever meet. Try their Ferrero Rocher gelato. Blows away La Paloma's.

From: LAA on May-22-2006
I did not like La Paloma gelato because of their unfriendly sellers, high priced, don't accept debit card or credit card despite the ridiculous high prices. The taste (of what i bought) was also not so special. Does not worth the special to trip to their store.

From: Kim on Jul-07-2006
La Paloma is the best place for authentic Italian gelato in Toronto! They have the best flavour selection I have ever seen and the staff make you feel like part of the family!

From: Dan on Jul-17-2006
La Paloma Gelateria & Cafe in Woodbridge is the best gelateria in all of Canada. There workers are cool and there prices are affordable. It is well worth the price and FORRRRRRZZZZZZZZAAAAAAAAA AAAAAAAAAZZZZZZZZZZZURRRRRRRRRRRRRRRIIIIIIIIIIIIIIII!!!!!!!!!!!!!!!!!

From: Ed on Aug-11-2006
People who love La Paloma so much probably have never had Gelato in Rome or Venice before. La Paloma is good but not excellent. They also don’t use 100% natural ingredients in all their gelato. It’s frozen to hard and the display is boring.

From: Gloria on Aug-16-2006
The prices are rather high at La Paloma considering their gelato isn't very exceptional. Their gelato comes in a lot of flavours and is tasty, but it's not as good as their prices would warrant. Dolce Gelato and Ed's Real Scoop are a couple of places that are comparable in flavour (in fact, Ed's Real Scoop's Tanzanian dark chocolate is probably the best chocolate gelato I've had yet) but with much more reasonable prices. I don't know much about gelato and I'm not a connoisseur, but I have a sense of what is delicious. La Paloma is nice but not worth the cash.

From: Jeff on Sep-08-2006
La Paloma in woodbridge is the best place to be, great atmosphere, great service, decent prices, and the best gelato you will ever find in all of north america. Also, I recently noticed that they have started making very delicious, well decorated, and fulfilling waffles to be had plain, or with different amounts of the great gelato.

From: Gelato Lover on Sep-17-2006
I must say ever since La Paloma Gelateria & Cafe in Woodbridge went under new ownership the service of La Paloma is exceptional. The workers are cool and friendly. I always go to La Paloma in Woodbridge for a treat and recently I tasted one of their waffles. AMAZING!! They even offered chocolate waffles that tasted like a chocolate sponge cake with ice cream! Delicious. Definetly worth it for an extra dollar. You gotta try one. There prices may be a little high but its well worth your while.

From: ilovechocolate on Sep-22-2006
hey guys the scoop is that we've just discovered a new La Paloma. Its on Jane & rutherford .the mall is called Tuscany place outside of Vaughan Mills mall. The Gelato is great like always ,staff is very nice and friendly the waffles are great! The best part of this new store is there are no line ups and they got a huge patio too!!!!

From: mark on Sep-22-2006
Little La paloma tucked away in a corner next to Marcellos pizzeria same guys from St.clair. its great two Patios really nice atmosphere feels like your in italy. I tried this great flavour called Mon cherry undescribable! Im definately bring my friends .Everyone was soo nice go visit its outside the Vaughan mills plaza.

From: ilovechocolate on Sep-29-2006
I couldnt resist i had to go back to La paloma Tuscany place. Its a very welcoming comfortable enviroment. We had some flavoured waffles i had chocolate my friend cinnamon.We even had this really yummy giant chocolate chip sandwich with chocolate gelato you have too try it!

From: bob on Nov-11-2006
It is the best Gelato Place in TO!! We go every chance we get eventhough we live in Oakville.

From: Rossi on Nov-28-2006
Folks, if you want to try the best gelato I have come across in Ontario, go to VICI Gelato & Cafe in Hamilton. They have the best flavours around. Their pistachio is even better than in Italy. They also have some amazing flavours that you can't find at any other gelato place. Stuff like Strawberry Cheesecake, Ferrero Rocher, Blood Oranges, Cookie Dough and Reeses Pieces. I hear they are coming to Toronto too. Can't wait.

From: Rossi on May-13-2007
Bob, VICI Gelato & Cafe just opened in Mangiacake restaurant and cafe on Kerr street in Oakville. its right near lakeshore. Don't waste your time travelling to La Paloma when the best gelato in Ontario is right under your nose. Was there last night. Awesome.

From: anonymous on May-31-2008
I actually was born in Italy, grew up eating the best gelato there was. When I came to canada I heard about La Paloma and let's just say don't waste your time eating MANGIACAKE ICECREAM, put QUALITY first, don't be cheap and treat yourself with the BEST GELATO in toronto, go to LA PALOMA and stop complaing about prices, because it's worth it!

From: SuperJonasDude on Jun-02-2008
Extremely good Gelati for Toronto. Comparable to average quality you might get wandering around to random shops in Florence. No quite as good as the BEST best Florentine [eg. Vivoli just off Piazza Santa Croce] - but with these slow line-ups & at these silly prices, you just know Paloma has little competition over here! Worth driving out a few times a year to explore scruffy, colorful St. Clair West. (This lo-rent area could use a major face-lift, although it may be permanently way-too-Urban with that gigantic wide street and fugly street train tracks. Clean it up locals, it ain't no Danforth for sure. At least there are a few nice places to hang out, Italian, South American etc.)

From: Tom on Jul-15-2008
I have been a fan for many years, but in the last 2 to 3 years I have found that the gelato was not up to par. after further research and talking to some of the servers I found out the gelato is being made cheaper to save costs unfortunatly it acrifices that traditional taste. Now I need to find some one that is not going to skip.

From: Marc on Jul-19-2008
Some of the best gelato in Toronto for sure, there are other stores, but not nearly as good as La Paloma.

From: Francesco on Aug-16-2009
Try Il Gelatiere (Mt. Pleasant and Eglinton). It's far more superior in taste and value. Paloma is over priced for a gelato that is fast deteriorating in taste. It's not what it used to be and it's getting a lot worse. Can't bring myself to go back. After three strikes, they're out! Ciao Paloma!

From: george t on Nov-30-2009
Review I read the Lapaloma write ups and have to agree that the tastes have become more and more artifitial and the atitudes of the location owners seem to have become very negative. This could be why they are being sold as soon as someone buys a location. there is something weird about this

From: susan G on Nov-30-2009
I have grown up with La Paloma Gelato and over the past few years it has become more and more artifitial in flavour. The prices are outrages and the attitude of the servers are very negative. After asking some of the staff it seams that the negativity is coming from upper management. And the goal for profit is greater than the gelato you get these days

From: Ben on Jun-01-2010
My how the mighty have fallen. La Paloma used to be the best gelato in Ontario and now they are pretty close to the bottom. One merely has to look at the gelato to see how poor the quality is. It looks like it has been sitting in their display case for weeks. The reason for this is because it HAS been sitting for weeks. They make their gelato centrally at one location and then ship it to the various locations. Because of this, it is no longer gelato. One of the defining characteristics of gelato is that it is made fresh daily on the premises. Definitely not the case with La Paloma. But you don't really need to know all of this stuff. Just try the gelato and you will see what an inferior product it is. If you want good gelato, go to Il Gelaterie on Mount Pleasant in Toronto. If you are up to the trek to Hamilton, VICI Gelateria & Cafe in Limeridge mall is the closest thing to having a gelato in Italy.

Comments on store: Dessert Trends
From: #1 on Feb-11-2003
Very nice, everthing sounds so delicious!!!

From: louise on Feb-16-2003
We sampled their chocolate raspberry and pecan tarts at the LCBO at Royal and Bloor--outstanding!! I can't wait until they open a store of their own.

From: mellany on Apr-12-2003
I recently purchased the Opera cake from Dessert Trends and the presentation was beautiful and sophisticated. Each of the decorative elements were made of the highest quality products and equally delicious. Now to the cake, each bite was savoured and enjoyed by all who had a piece. The only draw back is that Dessert Trends does not have a fully functioning retail outlet, as of yet. In spite of this problem, you can call ahead to order a cake for pick-up.

From: Happy Bride on Jul-10-2003
Dessert Trends is amazing. They recently did my wedding cake and everyone says it's the most beautiful cake they have ever seen. Our caterer said that "it's not a cake. It's a sculpture". And that's exactly what it is. We had a 3 layer white cake with raspberries and buttercream that was wrapped in ruffled white chocolate. It was absolutley amazing. Not only did it look great, but tasted awesome as well.

From: Catherine on Nov-18-2003
Definitely the place for best pastry & cake in Toronto! Only best quality material used.

From: cynthia on Jan-06-2004
we had just ordered a baptismal cake , the christening was sunday jan 04/04, my guests were impressed. the cake was beautiful. i don't feel i couldv'e asked for better. it was beyond what we were expecting. my grandaughters baptism was a great success. i highly recommend the bakery to everyone. if you want something different and outstanding this is the place. don the owner was a pleasure to work with.

From: Guillermo on Jan-15-2004
We used Don for our wedding. Aside from us, the cake got the second most attention. It was stunning to look at and delicious to eat. We had children and adults alike coming up to the cake and asking if it was real, then taking pictures of it. After a lot of looking around for cakes we found the pricing to be extremely competitive and Don and ease to deal with. I would highly recommend any one shopping around for special occasion cakes (or any for that matter) to make this place one of your considerations....you can not go wrong.

From: saman on Jul-07-2004
I've had Dessert Trends cakes over the last 2 years. They are absolutley incredibe! I finally visited their shop and its a small artisan-style bakery where the bakers make the whole cake - no factory style baking. The bakers do everything from cracking the eggs, mixing the batter to taking it out of the oven. I definately recommend them.

From: anonymous on May-30-2005
Excellent - best cakes in Toronto. I wouldn't go anywhere else for birthday cakes or cakes for celebrations.

From: Daniel on Sep-09-2005
I've had cakes and pastries from Dessert Trends for years now. Their wedding cakes are the best in Toronto! It's not full of fake ingredients like some factory stores, but hand made with genuine imported ingredients. Now that they've finally opened a retail outlet I can't be any happier. I highly recommend that you at least try it out before deciding.

From: Bug on Oct-05-2005
I had a Tiramisu last year for my beau's birthday cake and went back again this year. We've been having tiramisus in all the Italian restaurants we've been to this year, and nothing compares. They filled my order within 24 hours (my bad, last minute arrangements). Staff was super nice, though finding them was a bit difficult. It is such a deal buying from them directly. Highly recommended.

From: Ming on Jan-17-2006
Is this the same Dessert Trends that recently opened at Harbord and Brunswick?

From: Terry-Anne on Jan-17-2006
Wow ... I was at Dessert Trends Cafe at 154 Harbord St (at Brunswick) on the weekend and was amazed with what I saw and tasted. Chef Don is incredible ... his pastries are to die for! The lunch was awesome ... possibly the most delicious and wholesome meal I've had in a real long time. The place is quite busy from noon till 2:00 ... so i'll be going after 2:00 in future weekends. It is the same business as the Weston Rd location. It has been nicely written up in several newspapers recently ... but it took me a couple of months to make the little trip there. Chef Don got the top prize at the Culinary Olympics in 2004. Fresh pastries and croissants come down to the Harbord location in the morning. Things are going so well there that I heard talk of another Dessert Trends location in a few months. I lived for six months in Paris ... and feel that being at Dessert Trends is like a fast trip to Paris.

From: Lisa on Jun-01-2006
I picked up some assorted pastries and a 7" cake (chocolate passion !) on Sunday morning for a suprise birthday party. They looked amazing and tasted even better. Everyone raved about them. I now where to get a great whenever I need one. thanks Dessert Trends for making the party memmorable

From: Beth on Nov-11-2006
My husband and I have heard so many great things about your cakes, pastries and weekend brunch. We were amazed with your brunch last Sunday ... we don't know of a better place in town for brunch. Two days later we just had to try your place for dinner ... and to our surprise it was even better than the brunch. We can't wait till you get your liquor license. We'd be a lot happier if you were in the north part of the city. Thanks for being here!

From: Pierre on Mar-07-2007
Awesome!!! The lunch and brunch at DT Bistroare amazing. I'm really looking forward to them openning in late March for dinner. Hopefully they'll have their liquour license and corkage option soon. The exceptional pastries, bread and biscotti (the best in the GTA) were originally what brought me there in January ... but it's the lunch and brunch that I enjoy the most now. It's a real unique culinary delight that we Torontonians should be extra poud of! Thanks DT!

From: Angela Darling on Jul-23-2007
Dessert Trends does offer some of the loveliest treats to be had - but be prepared to shell out $15 -$20 for a small smoothie or latte and dessert. A bit too pricey for what you get. The staff was courteous but kept changing the price of the smoothie which was advertised at $4 and ended up costing $5 plus tax. The desserts were yummy but again - at $8.00 a pop - they should be. Not for those on a budget.

From: Sandra on Aug-27-2007
10+++ Wow ... what a place! I live in Oakville but have heard many great things about Dessert Trends in the past year from several good friends ... but it wasn't till yesterday that I was finally able to truly 'experience' the place. It was quite busy in the afternoon but quieted around 3:00. There is so much to experience there. The French Toast is definitely the best I've ever had in my life (and I've tasted French Toast at over 50 places in US, Canada and France). To my delight the Chef has recently introduced gelato and ice cream ... which is equally impressive. The Chef lived in Italy a few years ago and created some amazing new flavours there. We also tried the apple galette and raspberry tart (mmmm!). I saw the Gold Medals that the Chef won at the most prestigious culinary cometition in the world ... the 2004 World Culinary Olympics. Not sure why the papers haven't discovered this place yet. The servers were friendly and quite helpful (for such a unique Patisserie/Bistro). When they're licensed in October I'll certainly be going there for my monthly ladies night out dinners. Thanks DT ... please consider opening another store in Oakville ... we'll welcome you with open arms!!!!!!!

From: Ioana Bertrand on Nov-04-2007
We went for a late lunch on a Friday, attracted by the desserts. Although the food and desserts are in general delicious and very beautifully presented, the waiting times and poor service make the prices seem expensive. It's really a shame, the food deserves better treatment - surely even young staff can be trained to be faster and aware of their customers. [We waited, standing, for 10 minutes to be seated, although 3 tables were unoccupied, because the staff would not clean them up, then we were left for another 13 minutes to languish without a menu, and there was a 25 min. gap between the meal proper and the desserts!] The onion soup was great, but looked mangled from having been spilled all over the rim of the bowl in its travel to the table. The mushroom soup tasted good but was too thin, not creamy enough, and the added oil made unpleasant puddles on its surface. The poorly designed porcelain soup spoons should be replaced with normal cutlery a.s.a.p.! The sandwich was generous and interesting, the peppers with goat cheese just right, and the fresh, fragrant salad dressing made the unusual/ decorative sprouts all the more enticing! The desserts are a delight, in both presentation, taste and originality, and worth the visit on their own merit, although the sterile, spare, modernistic decor does not prepare the patron for how noisy the whole place is... Kudos to the chef - but train your staff!

From: Marc & Renée on Feb-08-2008
We took our mothers to DT Bistro yesterday for lunch and we all just loved it. We got our wedding cake done by Chef Don in '06 and people are still talking about it. The Bistro/Patisserie is so clean and well decorated. We each chose a different item for lunch, which was smart, since everything there is great and reasonably priced. We even tried some gelato flavours on the wintery day and enjoyed it as well. We'll be going back on Sunday to try out their Brunch which we hear is also exceptional. The servers Jennifer and Laura are pleasant, fast and appear rightfully proud of to be working in such a unique place in Toronto. We're looking forward to trying their dinner in April when they'll be licensed.

From: Marc & Renée on Feb-14-2008
As planned we did return on Sunday to try out the highly acclaimed Brunch. Wow! Unfortunately we arrived at 1:00 and had to wait fifteen minutes to be seated. The wait was well worth it. The four of us again tried different menu items and were extremely pleased with everything. We've concluded that everything the Chef makes is impressive. The croque monsieur and French toast were our favourite but we will be back to try other options. We have no idea how one Chef can be so talented making so many pastries, cakes, gelato, lunch, brunch and dinner and many other things. We couldn't help but look around in the bright room to see so many innovative dishes and grateful customers and to discover why this place is becoming so popular. If we didn't get our wedding cake from Don we would likely never have discovered the place. If you go on the weekend we suggest you go before noon. Thanks Chef Don and thanks YummyBaguette!

From: Mathew on Jul-19-2008
It's great to see that DT Bistro finally got their liquor license. They have a nice selection of wine and beers. The place is a great place at night to bring friends, since I always know that whoever I bring will be equally impressed with the charm, pastries, gelato and whatever may be on the menu. Hopefully they'll starting serving complete dinners soon since their lunch and brunch items are all awesome. I've never tried their dinner menu but have heard from others that it is where the Chef can best expose his incredible talents. I was told that he's moving to NYC next year to run a Patisserie/restaurant but hope that he will not go.

From: Melissa on Aug-18-2008
Princess for a Night On June 29th, Dessert Trends made my 40th birthday wishes come true! As a gift to family and friends, I rented out Dessert Trends to celebrate my 40th birthday in style. And what style it was! From the three-plated appetizer to the extraordinarily superb entrees, to the best gelato I've ever tasted, the event was seamlessly orchestrated. And, in true Chef Don style, the cake was a masterpiece--designed and decorated to fit my personal tastes and style. It was my dream birthday party and DT made my dreams come true. From beginning to end, Chef Don, Wayne and the whole DT staff made me feel special, and I know my guests felt the same way. I will be forever grateful!

From: Linda on Dec-04-2008
I Had my annual luncheon party yesterday and I have to say that the highlight of the event was definitely the Yule Logs (Bûche de Noël) that Dessert Trends made. They make the best Yule Logs in Toronto – or any city that I have ever lived in. I was surprised to hear that they have been making such for over ten years. I seemed to be the only person that had never heard of Dessert Trends. The selection of mini-French pastries were divine and the specialty cookies and biscotti were equally exceptional. I’m looking forward to visiting their Patisserie over the holidays. Kudos to the Pastry Chef for doing such an impressive job and thanks for getting us into the festive spirit.

From: George on Dec-27-2008
My family just love everything that DT makes ... and our holiday festivities were enjoyed more because of the many pastries, cookies and treats that we had. Thanks DT and Best Wishes for another great years!

From: YumYum on Jan-02-2009
Just got a raspberry cheesecake from the retail store on Hartford (downtown Toronto). It was delicious. Not only that but the presentation beautiful, cost $30... which i thought was quite reasonable for a 7" cheesecake. Anyways, will be going back, service is exceptional, offered complementary snacks and coffee/tea.

From: Caroline on Feb-27-2009
the best winterlicious in Toronto Four of us had an absolutely amazing dining experience earlier this evening. We had dinner at DT Bistro and all agreed that it was the best Prix Fixe meal in years. I'll be back again, perhaps each week, since the incredible price of $25 is has been extended till the end of March. We came knowing how great the pastries were but were amazed to discover that the dinner menu items were all of the same caliber too. There are so many choices for each of the dishes. Thanks DT for treating us so well ... and to Julia for choosing the location for dinner!!

From: Tim on Mar-01-2009
I agree - the food at DT Bistro is awesome. The main dishes were a pleasnt surprise (especially the lamb shank and steak! Wish I knew about this place a year ago.

From: complainant on Sep-19-2009
i just got a cake from there and the servers there were very polite, but the owners wife, jiajia or something lacks any customer service skills or social skills for that matter. My complaint was with the writing on the cake, it was not to my liking and i asked if it could be redone. Jiaja said that's the way it is written. I said i didn't care what the excuses were all i wanted to know is what can you do about it? Then a kind server mentioned getting another chocolate card but jiaja glared at her and said "can i help you" in an rude and arrogant tone. BUT the server made a great suggestion and jiajia neeeds to stay out of sight of the customers because her poor attitude and smug demeanor makes me want to boycott. aside from this stupid stupid woman, it has good servers and good food. keep up the good work chef Duong but keep your wife away from the customers!

From: complainant on Sep-19-2009
sorry i forgot to mention that from the time i got the cake jiajia was rude and defensive that i disliked the cake. her overall tone from start to finish was ridiculous.

From: Happy Susan on May-19-2010
Best place in Toronto for Bridal Showers. Thanks to a google search last month my girl friend and I discovered Dessert Trends. The servers were friendly, the place/atmosphere amazing, the price very reasonable and the food spectacular and beyond our expectations. The weather was nice and so all of the doors were open. The bride to be felt like a real princess ... and she deserved to have such an experience. We went with the Afternoon tea option and were very pleased. One of the ladies has already booked ahead for a baby shower party for a similar experience since it's hard to get a group booking. Thanks DT - Susan!

Comments on store: Summer's Ice Cream
From: David on Jul-27-2006
Summer's offers luscious, truly homemade ice creams using the finest ingredients. I go there as often as I can manage to enjoy their made-before-your-eyes waffle cones (chocolate dipped if you wish) and amazingly creamy ice creams. They also have great frozen yoghurt and sorbet. Other Toronto ice cream makers beware: Summer's puts them all to shame, including a certain well-known Bloor Street competitor!

From: ron on May-09-2007
simply the best!! classic as well as unique flavours. ice cream does not get any better/ creamier.

From: Scott Wilson on May-15-2008
I stopped by after a friendly local Musashi sushi on Yongue Street in Toronto. Summer's was amazing. The son of the founder, Ron, was there and he was as friendly and inviting as they come. He was personable and shared his story and his belief in his product. He gave great tasters and their homemade product is amazing. The flavors were unique and their chocolate covered waffle cones were amazing. I am a fan. Unfortunately, I live in Los Angeles...but I will be back!!

From: rae on Feb-01-2010
i really want to go here! I've heard that the ice cream is amazing! but i mostly want to go here because taylor lautner was here !!!!! EEEEEEEEEEEEEP!!!!!!!!!!!!! i want to stand in the very same spot where he stood!!

From: Robert Mitchell on May-18-2010
Staff was rude. Will never go back. Manager was rude and just stood there talking to her friends. Seems like the manager had more important things to do than serve customers.

Comments on store: Phipps Desserts
From: GEORGE FAINER on Dec-27-2003
EVERYTHING LOOKS FABULOUS AND TASTES EVEN BETTER.

From: MARY MURRAY on Dec-27-2003
CHARMING SHOP WITH DELICIOUS EAT IN FOOD AND FANTASTIC TAKE OUT CAKES AND PIES. A PLACE NOT TO BE MISSED

From: BAYLA SCHWARTZ on Dec-27-2003
EVERYTBHING SUPERDELICIOUS

From: MONIQUE LEPAGE on Dec-27-2003
MERVEILLEUX TRANSLATED INTO ENGLISH.....MARVELLOUS

From: GERSHON SOIFFER on Feb-02-2004
A WONDERFUL PLACE TO EAT . YOU CAN REALLY GET ANYTHING FROM SOUP TO NUTS A

From: GERSHON SOIFFER on Feb-02-2004
A WONDERFUL PLACE TO EAT . YOU CAN REALLY GET ANYTHING FROM SOUP TO LIGHT SNACKS AND A UNENDING ASSORTMENT OF WONDERFU L PASTRIES. I ENJOYED THIS EXPERIENCE AND WILL BE BACK AT EVERY OPPORTUNITY .

From: GERSHON SOIFFER on Feb-02-2004
A WONDERFUL PLACE TO EAT . YOU CAN REALLY GET ANYTHING FROM SOUP TO LIGHT SNACKS AND A UNENDING ASSORTMENT OF WONDERFU L PASTRIES. I ENJOYED THIS EXPERIENCE AND WILL BE BACK AT EVERY OPPORTUNITY .

From: Mike Shine on Feb-23-2004
I was in vacation in Toronto and I went to Phipps Desserts and wow! It was so good!!!! I wanted to taste everything! The staff is very nice too! Go there! Your stomach deserves it!

From: Janet Schreiber on Jul-09-2004
I am the owner from Phipps and I just wanted to say how thrilled I was to read all the comments about our place on your website. Thank you. You made my day!

From: fraser short on Apr-12-2005
HI! i Love phipps and i get many desserts from there and i know the owners and they are great people and the store is a great place to be with great foods and great stuff.You can never get anough phipps is all i can say

From: anonymous on Apr-20-2005
they have the most delicous pasta salads and the most amazing desserts!

From: anonymous on Apr-20-2005
They have the most delicious pasta salads and the most amazing desserts!

From: Brooke Knight on Jun-11-2006
I acquired your wonderful Bran Muffin recipe when the Toronto Star's TV Guide published the recipe many years ago. I laminted it so that it would last me through the years turning to it every time I want to bake a "heart healthy" Bran Muffin. It also gets the "thumbs up" from my family especially when I add blueberries or frozen cranberries! B. Knight Bradford, Ontario Canada

From: michelle on Jun-03-2007
yummy but pricey

From: Sandy-Toronto on Mar-23-2009
Phipps is one of the most wonderful jewels in the city of Toronto. It is so homey and charming as is the staff. The products are all made from scratch and delicious and the salad bar is the best deal in town. We love how kid friendly the owner is as well as they can accomodate the needs of both adults and children. I have never left there without buying a little treat to go as well. Phipps, you are doing everything right !! Please stick around forever.

From: Roxanne on Mar-18-2010
I am fortunate to live near Phipps although shops like Pusateri's carry many of their baked goods. The absolute house specialty has to be the Apple Divine cake that I serve in the morning with coffee or after a meal with icecream. Truly amazing! Phipps ratatouille is the best in the city and no need to spend hours making it when it won't surpass theirs. The cookies, the butter tarts, the delicious cakes and pies are outstanding.

From: George on Mar-27-2010
I never write reviews but what I ate there today was so revolting that I felt I had no choice but to write this review. This place is an absolute joke. We bought some croissants there and they were so aweful that after two bites I threw them in the garbage (after one bite I couldn't believe a croissant could taste so aweful so I had a second bite just to confirm my initial impression). Although I have heard their pies may be good, the simple fact that they would sell this refuse to people speaks volumes - you are better off with two-day old baked goods and pastries from a grocery store chain.

From: Maria on May-03-2010
I am a frequent-er of Phipps Bakery Cafe. I live in the yonge-eglinton area and it's my favourite cafe to visit. The atmosphere is absolutely charming. The staff are so friendly and kind. The interior decorating is delightful, full of colour and creativity! And of course, their goodies are delicious. My usual order is a coffee and a muffin. They have great coffee, in perfect mugs (according to my taste); and their muffins - well, let's just say - as one who has tried the muffins of almost every other coffee shop in the area, theirs are definitely my favorite. I've also tried some of their cookies and tarts and pie samples in the past and they have all been so tasty. They have a great salad bar too with a plethora of healthy choices! I love Phipps and will continue to be a regular visitor. I would recommend this cafe to anyone and everyone for breakfast, lunch, or a snack at any time of the day!

Comments on store: Zane Patisserie Boulangerie
From: Su on Jun-08-2004
ZANE on Queen East. I was sooooo pleased with this patisserie. Satisfaction guaranteed. Congratulations to the talented chef, whom I have met and was surprised to see how young he is! If you are a food-maniac like myself, you must try Zane. Not a lot of variety, which ensures that everything you set your eyes on will satisfy you.

From: Rick on Jun-09-2004
Great croissants. Probably one of the best patisserie in the GTA.

From: asa on Jan-29-2005
hey do u have any part time jobs avablie

From: customer on Aug-05-2005
I have been to Zene few times and not that much pleased. Their cakes are looking old in the show case and croissants are one time good and one time bad. I don't know what's spesial about this patisserie.

From: Patrick on May-19-2006
A unassuming owner,but god does he know what he is doing.. Everything is fresh everyday,the selection is outstanding and you get there what you can't get anywhere else.Congratulations on probably the best kept secret in Toronto.Wish the news media would write about you in their most eloquent terms!!!!!!!!!!!!!

From: Erin on Mar-15-2007
The name of this place is "Jane" not Zane. It is very good.

From: Isabelle on Aug-07-2007
It's Zane indeed. It's really really good!

From: qicstrpn gvzfnwth on Aug-22-2007
foumhybl teboapwlu guqitfhwp jetmyzqaf obsdcht glpmyvjih bcml

From: Nadya on Sep-16-2007
@ 8am on a Sunday morning there is nothing like a custard and apricot danish, the best I have ever tasted in the city.

From: someone. on Dec-10-2007
it's Zane, not Jane. some people think it is because of the sign but I've met him and his name is Zane. the pastries are good, the baguettes not so much. I think he should make croque monsieurs/croque madames or have a bigger menu. other than that it's pretty good. and everyone should try it at least once.

From: Jan on Dec-17-2007
This man works all night to prepare the superb croissants and quiches. There's nothing better than cycling there on sunday morning picking up a fresh batch and then sharing them at home. He's a big football fan too and watches the games in the back!

From: iREA on Apr-18-2010
ZANE: nice people clean place great pastries. I particuliarly like the fact that they use high quality ingredients and clean prep area. The fact that they have been there going on a decade with major competition right next door bears testiment to the fact that they must be doing something right and I believe that something is catering to their core customer base. Good work guys, keep it up!

Comments on store: Ma Maison
From: The Mann Family on Dec-12-2004
What excitement we felt as we drove across Dundas Street some months back to discover that finally at long last a French patisserie had arrived in our neighbourhood. From the moment we walked through the door we were delighted by the wonderful smells that filled the air and the beautiful pastries and prepared foods that were on display. We also realized that Michel Longuet had worked at the only other French patisserie in the city that made us feel like we lived in a tiny village in the south of France - once we saw his face we knew we were in for a treat! Each and every time we go we always end up reminiscing about our trips to France. Ma Maison has a wonderful atmosphere, authentic French pastry bags(!) and pastries, baguettes and prepared foods that will transport you out of the city of Toronto and straight to a café in France. A lovely addition to the neigbourhood, and a neighbour we hope to have for years to come!

From: Mike S on Feb-04-2005
I love this place! I travel to France annually, and this is the only place I have found in the city that replicates the flavours and sensory sensations of the finest Parisian patisseries. The croissants litterly dissolve as you bite into them. Also their selections of pates, breads, pastries, and take-out meals are without compare! Even though the location isn't very sexy (Between a large drycleaner and a local pizza shop), it is worth the drive to go check it out. I can't believe my good fortune of only being a five minutes away. Between Ma Maison, and the new Alex Farms opening around the corner in Humbertown Plaza, Etobicoke is now the new "foodie" heaven.

From: Marc P on Mar-23-2005
Venture into this store only if you are prepared to leave with LOTS of incredible food!! About one year ago my wife and I dropped in "just for a croissant" and now we're back 2 - 3 times per week for wonderful freash bread, pastries, prepared foods, home made pate, great coffee and terrific atmoshphere. The bakery smells delicious any time we visit. The cakes are way too decadent - but we can't get enough. And now we've used Ma Maison for catered events and the talents of Chef Patrick shine through. He prepares exquisite creations, some more like works of art that are almost too beautiful too eat. There's nothing quite like Ma Maison in our neighbourhood. Visit once and you're sure to be back often. Salut!

From: KaKa on Feb-08-2006
I've just been to Ma Maison twice in a month. They have excellent pastries ~ so yummy!!! I also took my boyfriend to the place, and how his family is also a fan of the store. :) By the way, I've also tried their fois gras mousse. It's so creamy and smooth. Be sure to try it too.

From: Jacqueline on Jun-07-2006
For a French baker he sure over bakes quite often! Nothing worse than a croissant or other baked goods that are over done! For what you pay, you want it done right! Just to remind the owners they are in Canada and not obnoxious France!

From: quevin on Oct-29-2007
Ma Maison is a welcome addition to the West End. Recently, I bought an Opera cake and it was one of the best 'store-bought' cakes I have had in a very long while. Bravo, Ma Maison

From: katherine on Jul-18-2008
I must agree, the pastry was over done, and it was also greasy, it was very disappointing. Also when I went in there the help was on the phone and seeping the floor, I had to wait for awhile until some french guy came around to help me. Also there was not any prices on anything, so i had to ask him how much everything I was interested in was, what a pain.

From: Antoinette on Oct-22-2008
Excellent service and well-versed staff. Was impressed with the kindness and politess of the servers and thw quality of the food. They are not a chain and I love endorsing and supporting family businesses. Their food is always fresh and tasty. Excellent work Ma maison! I don't mind that the prices are not listed. With a menu that changes so frequently, I don't find it a bother asking for the prices! I always find the staff busy but helpful!

From: Christine on Mar-05-2009
I must admit I was so disappointed by this bakery. I bought an eclair au chocolat and an opera, they were fresh 3 days before !! The baguette wasn't too bad, the pain au chocolat was dry and overdone. I also bought a blueberry jam, I wonder if they add cherries in it, the taste is funny. However, the rabbit pate was excellent. I'm french and I was looking for the taste I remember from my country, well, I'll try another bakery.

From: Rodney on Aug-22-2009
Madame, it is very interresting what you say about the freshness of the desserts. Our rotation is everyday. But i would if you have the desire to drop by again have the pleasure to meet you in person so we can discuss and fix the matter. I personnaly garantee the quality of my products. and all feedback is good for us

From: James McKernan on Oct-23-2009
I find Ma Maison Delightful! I have never had a problem with the freshness or the taste. This is the best French Pastry in the city. I am a regular customer, they have even catered for me, always with great success. If you have never been please go and enjoy!

From: Jackie Samuels on Apr-12-2010
I felt that their cake were horrible, because for one it tasted very dry and i feel its true it was probably old who know probably more than three days old. But other than that everything tasted fantastic, however the croissants where too oily and over-baked. I feel they need to fix the place up a bit more.

Comments on store: Gelato Fresco
From: Leticia Siasat on Jan-25-2004
In my opinion, Gelato Fresco is the original. Others try to replicate just what they have dicovered. From the fruit based to the sinfully creamy, you will not be disappointed. I've been working at an establishment that has been making their clients happy for years because the food is amazing and our desserts include several selections from Gelato Fresco. The favourites being: Chocolate Raspberry Tartufo; Hazelnut Dark Chocolate Tartufo; Mango Gelato; Raspberry Gelato; Hazelnut Gelato and of course, Devil's Chocolate Gelato. You must try all of them. If Teuscher is the true undisputed champion of chocolate, then Gelato Fresco is definitely that of ice creams. Sincerely, Leticia Siasat

From: iceyhotcake on Mar-14-2007
TO: Gelato Fresco Manager (in toronto,ontario) Good day! its been 8 months since my husband starts working in your company,how come he's not having any benefits from you??? God have mercy!!! The Icecream is Good but we need cash....LOL!

From: bilton on Apr-08-2010
I visit gelato afew time andit looks likethey always have party i wonder what kind a manager is there the laughing and the squealing this is no joke you posted a haccap paper but is it truly what they say when i say several times i was tempted to as for the boss but then i say what the hey let others find out for themselves

Comments on store:
From: kaki on Feb-27-2009
This place is famous of their amazing croissants, but they also have great chocolates and cakes. The owner from Lyon is a real artist, never compromises the quality, uses the best ingredients and best Valrhona chocolates. The best in town!!

From: Anne W on Apr-05-2010
The croissants are amazing but the chocolates, what a disappointment! I bought four individual chocolates for a dinner party with my friends. They all tasted the same even though I chose four distinctive flavours (once of which was coriander!). I also bought two Easter chocolates which were very average. Very pricy chocolates for the quality. The patisseries looked great but then again so did the chocolates. With so many great chocolateries in Montreal, don't waste you money at Patisserie Fous Desserts.

Comments on store: The Tea Leaf
From: Cyndy A on Mar-18-2003
I found the Tea Leaf a wonderful experience. From being greeted with a cup of tea - to all their helpful advice and amazing customer service The Tea Leaf will be somewhere I'll return to.

From: Marc C on Jun-25-2003
I had no idea about loose leaf tea until I walked through the door of the charming Queen Street Store. The staff, filled with knowledge, was helpful and friendly. I am hooked on the Tea Leaf.

From: Susan McLennan on Jul-31-2004
A charming store run by friendly, knowledgeable people. A polished jewel in Toronto's crowning neighbourhood.

From: Chris L on Nov-06-2007
Very, very fussy about my tea. Who knew that there is a 'tea somelier' in Toronto. The tea here is chosen with as much care and attention as the finest vintage wines. Would follow this shop and its owner anywhere.

From: Pianita on Mar-22-2008
Sadly desapointed, no pastries ready and was hoping to experience the matcha lattes and were not prepared or to be sampled....Staff was unenthusiastic. Hope they do well for the future.

From: Mad Steepster on Feb-11-2010
RUDE TERRIBLE SERVICE. The owner of this store was insensitive to my vision and my method of ordering tea (writing down names and quantities) she rudely told me to stop and took the menu away. I told her what for a left. I was recently angered by the owner of The Tea Leaf who was incredibly rude to me. I have vision problems and cannot read the tiny cards placed in front of the tea bins. So I was reading their menu instead, I saw some teas I wanted (common teas) and I wrote down the name and how much I wanted. It was going to be an order. The indignant presumable owner came over to me and said she didn't want customers writing down all of her prices. I said I was making an order, I had already listed 3 teas with quantities AND NO PRICES. She rudely rebuffed me and took the menu away as I was holding it. Read this, she took the menu out of my hands. What rudeness, what audacity! I was very angry, told her so and left. Absolutely the worst service imaginable. How rude!

From: Miki on Feb-16-2010
I was so shocked to see the negative comments posted about the Tea Leaf! While I've only been to the store twice, I'm impressed by their staff's positive attitude and in-depth knowledge of the teas they serve. I stayed to enjoy some scones and a Rooibos Pear tea on Feb 10 and would say that their service was impeccable. I definitely won't hesitate to recommend the Tea Leaf to my friends!

From: BayviewVillage Res on Mar-29-2010
We go to the tea Leaf all the time. The service is always pleasant. The teas are truly of the highest quality with the staff eager to discuss the various ways to brew and serve. Food service is light - scones (with real devon cream and jam) and an assortment of desserts and quiches. The only place in the area to go if you are looking for a great cup of tea and serenity. Note to others: It does get pretty busy on the weekend but you can almost always get a table.

Comments on store: Senses Bakery
From: Remar on Mar-22-2010
Who else thinks that Russia bears walking the streets, and the vodka flows like water? And anyone can know that in this country the most beautiful girls?

Comments on store: House of Tea
From: Judy on Mar-10-2003
Aside from the incredible selection, one of the best things about this place is the owner-she's the nicest lady imaginable, and really knows her stuff. A friend and I came by as she was about to close, and she stayed open for us, without ever giving us the feeling that we were expected to buy something. Although we did, of course. She also has the uncanny ability to measure out the exact amount of tea, in one try.

From: Scott Treleaven on Mar-26-2003
Without a doubt, the best place in Toronto (perhaps Canada) to buy tea. The proprietress is extremely knowledgeable and charming, and whatever the tea, it is always delicious. I simply cannot recommend this shop highly enough.

From: Liam Walshe on Jul-08-2003
Marisha, the owner can match you up with the perfect tea. Before I visited the House of Tea, I never liked tea, that is until I tried the Bora Bora!!!

From: Jürgen on Dec-29-2003
Moin Moin, ich war zwar noch nie im House of tea aber eines kann ich bestätigen. Michael (Marishas Ehemann) versteht eine ganze Menge. Zumindest hatte er früher viel und gerne Tee getrunken. Wenn er mit mir unterwegs war, dann auch schon mal andere Sachen. Naje, nur soviel noch: Wenn ich mal wieder über den Teich komme, dann natürlich auch um Michael zu besuchen. Vielleicht gelingt es mir dann auch Marisha kennen zu lernen. Den Kommentaren nach zu urteilen scheint es sich ja um eine tolle Frau zu handeln.

From: Robert on Dec-30-2003
My wife and I have been regulars since the House's opening. Best tea shoppe in the city hands down, and completely free of trendy, new-age nonsense. Marisha, the proprietor, is a vast storehouse of tea knowledge and can give advice down-to-earth advice to any palate.

From: KSB on Oct-28-2004
The House of Tea has a very special place in my heart. I had been corresponding with my "e-pal" and mentioned that Genmaicha was one of my favourite kinds of tea. On our very first face-to-face encounter, he gave me a gift. It was an epic odyssey for him to obtain this offering of tea from the House of Tea. It was a great ice-breaker and the beginning of a one-of-a-kind friendship that evolved into our blissful marriage!

From: gruuvy on Oct-29-2004
The owner was absolutely lovely! She was pleasant, thoroughly knowledgeable and engaging. How refreshing to meet someone like that without attitude or snootiness. Tried: O'Connors Cream = YUMMY black tea scented with nuts & cream - not overpowering but perfectly fragranced (great with some whipping cream and sugar). Can't wait to try: Rooibos Chocolate Truffle/Rooibos Creme Caramel. They were all sold out. Superior customer service, extremely knowledgeable owner.. thank you so much!

From: mary walsh on Feb-15-2005
I cannot say how much i love your tea. Your's is the best in town. i just love your store and especially your tea.

From: Mariette Gomez on Oct-27-2005
Visited the store recently, some of the products are over priced! Take the medium size German Finum strainer, she is selling at $24! Other place sell it for only $12... Their Chai Teas at $12.95 per 100g is also quite pricey. You can get the same quality at either The Tea Emporium or Capital Tea for less. One suggestion, they should have a price list displayed for the customers for all the teas. I hope the owner reads this!

From: Elisa on Nov-01-2005
A very strong smell is evident once you enter the store, it is not natural and not pleasing at all! It smells like incense burning...the space is cluttered, and the way the teas are being stored is not ideal. Once you have loose teas in half empty containers, then the air space will destroy the flavours quicker! They should have airtight bags inside the containers and take the tea as needed.

From: Hailey M. on Nov-26-2005
The tea in this store is extremely overpriced. The owner was friendly, but it just was not worth the money.

From: David on May-29-2006
The best, most knowledgeable, and friendliest place to buy tea in Toronto.

From: emma on Aug-30-2006
i love the place, the people who work there are friendly and took the time to teach me about the tea,(even taught my friend who came in with me another time) sure not the cheapest place but i rather pay a little more to get the better service.

From: Debbie on Apr-29-2007
I absolutely love this shop!! The service is by far the best in the city. The tea is fabulous. The delightful lady working that morning was willing to teach me everything I could ever want to know about tea and the proper way to brew it. The whole experience surpassed all expectations, I will be a regular shopper at House of Tea. ( I live two hours away, but this is worth the drive )

From: frank on Mar-01-2010
This place is amazing.The service is very friendly and professional.The clerks are very knowledgeable and showed me how to brew tea the right way,so you can enjoy its pleasures to its fullest.They have a large assortments of tea from all over the world, I dont mind paying a little more for these products because they are the top of the line.

From: Marysia on Mar-19-2010
I have been a client at the House of Tea since the earliest days - The House of Tea is one of the finest epicurial complimentary establishments in Ontario. Each visit is a journey into the wonderful world of tea and the proprietress is most cordial, welcoming and knowledgable - a once in a lifetime experience that can be revisted again and again -

Comments on store: Michel's Baguette
From: Melodie on Jul-23-2003
Went to the Baguette at Fairview Mall on Thursday June 12 for lunch. Have already filed a complaint to Baguette on Friday, June 13 with no response. Basically they got our order wrong, then the lunch counter woman proceeded to argue with us, insisting that we had ordered something else. Next she proceeded to discuss this with the cashier in another language so we could not understand what she was saying about us. The end result was that we did not get what we ordered and we paid additional money for each person for the meals as they were no longer considered the "specials" we had originally ordered. I complained to the manager who simply excused her employee by saying that it was loud in the store and therefore the employee could not hear me. I believe that if an employee cannot hear you, she should then ensure that she has your order right by reconfirming what she thinks you said.

From: Brian on Mar-10-2005
The Haz-Van Coffee was excellent!

From: YAZmin on Jul-20-2006
Tres Bien!!!! Can't get better than this! Your stomach will be happy after a visit to Michel's Baguette.

From: George B on Mar-13-2008
Yesterday, my 15 year old daughter and friend went shopping in Yorkdale. They were swarmed and beaten by a gang of teens. They broke lose and ran to Michel's Baguette to get help. They asked the manager to call security or police. The manager thought it was a prank and refused to call security. After all this, and receiving a back eye and 12 stitches over the right eye she will be left with physical and psychological scars. The reaction of this restaurant and its management should be looked at with a great deal of contempt.

From: angie on Mar-19-2010
I went to Michel's Baguette on march 19th, purchased an half of an 8''"cheese" cake, after i went home tasted the cake, there's absolutely no content of any cheese in there. Wayyy before this incident, i bought another blueberry "cheese" cake at the same location (fairview mall), and again, didnt taste even a single bit of cheese. I asked the cashier if they sell those tiny slice of cheese cakes as a whole cake, she tried to explain to me in her poor english and came back with the same type of blueberry "cheese" cake with no cheese content and trying to convince me that it's a cheese cake. I am so fed up with their definition of cheese cake, and the fact that their cashier's inability to communicate pisses me off even more.

Comments on store: Hollywood Gelato
From: Brian on Apr-09-2003
Absolutely the best tasting ice cream that I have ever experienced!!! The best and most unique range of flavours in the city. Try the Green Apple when they make it.

From: None of your business on Apr-23-2003
You're either a fan or you're not. Changing the name of one of your products from "Go Leafs Go" to "Golf Leafs Golf" just ensured that your business will never get my business.

From: Jeanean on Apr-30-2003
Hollywood Gelato has the BEST italian ice cream in all of toronto. they have so many amazing flavours that are absolutley to-die-for. Added Bonus: The staff are incredibly friendly, and the place is very well maintained.

From: John on May-26-2003
Hollywood Gelato has to be the best ice cream in the city. Oh, by the way the go leafs go thing was only a joke. Don't take it to seriously.

From: Gregory on Aug-01-2003
Absolutely the best gelato in the city. I am rather dissapointed with the 2 out of 3 rating that this website gives hollywood gelato but to each his own i suppose. The place is always clean (even when they have a line up out the door) the employees are friendly and the presentation is spectacular. I also suggest their Coffee bar because they make the best cappucino i have ever tasted in my life. PS the person who wrote the Leafs comment should get a life and stop commenting on insignificant details which have absolutely nothing to do with a spectacular product, besides he's probably one of those fathers who ruins little league hockey by taking it too seriously.

From: Food lover on Sep-14-2003
nothing particularly special about this La paloma wannabe.

From: anastasia on Apr-03-2004
this is the best ice cream place around toronto area!!! they have lots of flavours and they are nothing that you have tried before! if you havent at hollywood gelato already, u HAVE to go there for the experience!! this is one of mi favorite places!!!

From: Leo & Lucy on Jun-25-2004
A real delight. You have to try it to believe it. The mango is out of this world. Fantastic job.

From: VonVon on Jul-08-2004
Hollywood Gelato's definately one of my fav. spot for ice-creams n sweet treats! Not only will you love their ice-cream, but you'll also enjoy their friendly services there! My favourite icecream: the Coconut one...(i forgot the full name of it)..but it's absolutely the BEST COCONUT icecream, or better yet, the BEST ICECREAM i've ever had...the other icecreams there are also very very delicious!

From: Amber on Oct-22-2004
I'ts soooooooooooooooooooooooo YUMMY!

From: John on Jan-03-2005
great taste!

From: k on Jan-04-2005
i love this place when friends come to visit from far away we take them to try it out and now they want to go there every time they are here.the best is the rocky rocher!

From: Yum on Jul-18-2005
Hollywood Gelato is an amazing place. They also won the best gelato in Toronto and it's the truth. Their best flavours are Green Apple, Hazelnut, Brownie, Lemon and Mixed Berry. Okay whatever, they're all amazing. I never thought gelato could be so good.

From: gelato fanatic on Oct-29-2005
Too sweet! No balance....

From: gelatolover on Jul-07-2006
had been a long tim fan until i returned, waited in a 20 minute line and tried the key lime pie flavour...tasted extremely salty and slightly like sour milk..i was disgusted and had to throw it away, get back in the car and go to mcdonald's

From: june warner on Jul-25-2006
ABSOLUTELY THE BEST GELATO IN THE CITY. ALL FRESHLY MADE AND DELICIOUS. BE SURE TO TRY THE FERRERO ROCHER FLAVOUR, IT IS SIMPLY OUTSTANDING!

From: Born Italian on Jan-06-2007
If you love plastic gelato this place is for you!

From: Christina Roy on Feb-10-2007
Nice clean cafe with great Gelato not quite as good as BELAGGIOS in pickering, but a close second.

From: Sean on Mar-28-2007
The gelatos here do not really live up to hype. Granted that the staff is friendly and the place look great, what should be considered is the texture and taste of the gelato. Their ice-cream base is a bit insipid and thin. Yes I know, gelato is made from milk, but other place do it better. What really annoyed me were the flavorants. The vanilla used tasted like it was flavoured with plain crystal vanillin and not vanilla extract, making it taste 1-dimensioned. The chocolate feels like it's been spiked with "chocolate flavour" and lacked the more robust notes from cocoa. It tasted like cheap choco wafers from Chinatown. Perhaps they do their other flavour better, but to me, when you don't build a good gelato base, and you skimp for the most basic of flavours (Vanilla and Choc) something is amiss. If it was 25 cents a scoop I wouldn't complain, but for what they are charging?? ...no...not going back.

From: Happy Family on Jun-13-2007
One word to describe this establishment ..... FANTASTICO !!! Hollywood Gelato just keeps getting better. The quality of the gelato is outstanding, the service impeccable. They've even added an additional counter for quicker service. Thanks Hollywood Gelato.

From: Kelly & Mike on Jun-13-2007
We were visting Toronto from NY state and told that you guys made a great ice cream. One taste and told us that our friends were wrong, you make an INCREDIBLE ice cream. The staff is great. Thanks for making our visit so much more tasty.

From: Mia on Feb-18-2008
I wanted to like this place, but it seems to be all hype. First of all as other reviewers keep saying this is great "ice cream" I find that it's far too milky to be gelato. Also, I suspect they use lower quality ingredients and artificial flavourings. Their mango tastes a wee bit artificial. There are better places with cleaner natural fresh tasting gelato, unfortunately there are not many in Toronto for whatever reason. Overall the small take-home pack at $6.95 for 500ml is an ok value as it can feed 4. However despite their prices they are not offering a premium natural, organic, naturally flavoured product this "gelato" sat in our freezer for a couple of weeks and still maintained its flavour and texture which indicates use of preservatives and chemicals.

From: Candice Hearth on May-07-2008
I LOVE THIS PLACE! They have the best tasting gelato in the entire world. I have lived abroad for many years and have tried gelato all over the world- including Italy. Hollywood Gelato has the best GELATO I have ever tasted. All flavours are sincere to their names and will knock you out with a dose of reality! I have never had any other ice cream or gelato that compares to the richness, realness and quality of their product! It is always worth standing in line to be served by friendly kids scooping me my 3 scoops! To die for: Rocky Rocher Lemon Meringue Pie Peanut Butter Chocolate Wafer and Mars- Yes like the mars chocolate bar - only better!

From: Red89 on Jun-15-2008
I live in the neighborhood of this place and i just ADORE it, PEANUT BUTTER IS THE BEST FLAVOR OF ALL TIME. Go to this place when you got the munchies because the gelato and cappachinos will pack u good for the nite

From: nejla on Sep-23-2008
Hi, I love your store. I like to see if you have any other new store for sale. Or can we find a place to open new location for this business. I like to here from you. you can send emil to nmosaffa@yahoo.ca (416)84-5153 Thank you

From: Stacy Meining on Nov-06-2008
I have never found such unique and decadent flavors that appeal to all crowds. They offer the traditional lemon, hazelnut and pistachio but also the unique- Key Lime Pie, Roasted Marshmallow and Skor! All their flavors explode in your mouth with intense, rich, and real flavors. I LOVE this place!

From: former hollywood gelato fan.... on Jul-01-2009
the ice creams are great, just don't show up without "CASH"....who knew?! 15min in line on canada day night, and my little son & i had to leave without our cones because they don't accept debit. would have been nice to have it posted on front door or above cash.....too bad...baskin & robbins, here we come!

From: Sara Toppe on Aug-25-2009
Delicious. Sincere, friendly, patient staff. I commend all the student staff and the bull they have to deal with. The gelato is also divine, creamy and true to flavour.

From: Angela on Aug-25-2009
As tasty as the gelato is, one must comment on how RIDICULOUS the size of the cups are. It's astonishing how they cram scoops of ice cream into those tiny fluoride cups. C'mon folks, you're busy enough, spend some dough on the packaging!

From: Dan on Dec-20-2009
Terrible customer service when I was there. Snobby person bud in front of line and staff served him first. The ice cream itself isn't as good as some other more authentic local places.

From: Amillia on Jan-27-2010
Delicious gelato. Hands down- quality product! The young staff serving were polite, diligent and helpful. Price Point= Excellent

From: Charmaine on Feb-24-2010
I was here on the weekend for a blind date. I had never heard of it before, and googled it to find out where it was. This was the PERFECT place for a first date! Its modern, fun, relaxed and comfortable. There were conversation starters with favorite flavors of ice cream, the selection of ice cream ect... The "Gelato" which I did not know was Italian Ice Cream was SENSATIONAL! Seriously, it was amazing. I have never had anything so good in my life. I will not be back with my blind date, but I will return with friends- Especially for the Key Lime Pie!

From: Jimmy on Feb-25-2010
I agree with Dan, terrible customer service... at least when I was visiting. need better customer service

From: Dave on Mar-03-2010
I agree with everyone that says this is the best Gelato in the city. If you appreciate real ingredients instead of artificial flavor, then you know what I'm talking about!

From: Saera on Mar-16-2010
Wow. So Good! I had Strawberry Shortcake, Almond (with lots of whole almonds in it) and Brownie mud pie. This ice cream....I mean Gelato (not sure what the difference is) sent me over the moon :)

Comments on store: Smalltalk Bakery Cafe & Restaurant
From: Jani ce Smit on Jun-26-2003
Always a delectable culinary experience. Service needs to imprpove in order to complement the cuisine.

From: Janice Smith on Jun-26-2003
Always a delectable culinary experience. Service needs to imprpove in order to complement the cuisine.

From: Courtney Wilson on Sep-28-2003
A four star winner! We just love this cute restaurant. It's a cool little spot in Leaside. Well worth the trip! We were in town on a seminar and one of the handlers was just raving about some of the meals he had eaten there. The Bailey's Creme Brulee is killers.

From: Nora Campbell on Mar-02-2006
Even if I hadn't been given the fabulous $100 gift certificate from the fun and informative SmallTalk Newsletter, my friends and I would still be winners! Our meal was absolutely delicious and interesting (not always a successful combo in other establishments). Delightful little extras, such as the tasty spoonfuls of complimentary appetizers to the thoughtful candle on the wonderful dessert, made our evening very pleasant indeed. The service was cheerful and efficient without being rushed. I've eaten both lunch and dinner at SmallTalk on many occasions and I've also had Ross cater some special occasions - always reassuringly wonderful. Thank you SO much for my terrific prize!

From: G Palmer on Oct-13-2006
This was one of the WORST experiences at a restaurant! We were looking for a nice restaurant close to our wedding ceremony venue to invite our wedding party for a rehearsal dinner. After reading some reviews, and even driving by to look at the restaurants in the neighbourhood, we decided Smalltalk was going to be a good choice. WE WERE TERRIBLY WRONG. It started off really nice, a very kind email of the menu, and pleasant phone manners. On the day, we waited over 2 HOURS for our food! There were a handful of tables in there. I was told that because we ordered after the other table (who also waited over an hour and a half for their food), our order took longer. So technically our order only took 1.5 hours to get to us. They only had 2 chefs on staff because their logic was that the restaurant was not full on a Tuesday night, eventhough they knew over a month in advance that we were a table of 16. My father was so hungry and grumpy I felt horrible and embarrassed. I had to ask our waiter for an explanation and asked if I would get an apology at least. She said it is USUAL TO WAIT 45 MINUTES to an HOUR for food. She finally did apologize, which I appreciated. When the food came, the display was nice but the food DID NOT TASTE GREAT. Ex. my angel hair pasta was cold and the shrimp overcooked, and the sauce too watery. At least the salt in it gave it some good taste. We all agreed the food was NOT WORTH THE WAIT. Our entire wedding party was incredibly disappointed, we will NEVER go there again, and we will expressly tell anyone not to bother with Smalltalk.

From: Abbey on Nov-09-2006
We had a great time at Smalltalk, it's an excellent place for dinner (and brunch - mmmm apple panckes ...) We tried some of the specials and when we've gone before we've always been happy with the regular menu items. The staff is great; our waitress was really friendly and funny and was able to provide good advice and candid comments about the selections. I reaaly like the atmosphere: it's not snobby (even though it's in the middle of Leaside) and it's hip but it's not "hipster" and it's just good food and nice people. We're going back again soon and would definitely tell lots of other people to try it out sometime.

From: Spartan on Nov-09-2006
This is one of the best places I've found in a long time and I can't tell you how glad I am to have found it in Leaside of all places! The staff is wonderful, for starters. The servers are so accommodating and polite and friendly and informative ... harder and harder to come by these days -- these people actually seem to care about what goes on (and not just because they'll get tipped better; it seems genuine). Overall, service was pretty quick without seeming rushed. The setting is just right; it's not pretentious and it's not shabby, it's a great space complimented by hip music and art and it still manages to come across as a very unassuming and open type of atmosphere. So, on to what we all really came for: the FOOD! Where do I start? I was impressed and pleased with everything I was served (and even some things that were served to others at my table!) I couldn't have picked a better day to start with soup: the squash and sweet potato puree was perfect. The steak was served with an INCREDIBLE BBQ sauce to the side and my polenta was surprisingly flavourful. Now I know A LOT of people come here for the choc souffle but I went for the brulee and was not disappointed. The organic tea (vanilla almond for me this time) was a great 'night-cap'. I took a peak at the brunch/lunch menu too and I'm already excited to go back on a day trip. This is one place that seems like it's worth checking out any time of day. I overheard another patron (this really cute old couple) praising the chef (it's an open kitchen so you can watch the wonders that make your meals) and saying that the flavours will subtle and it was like a symphony for the mouth ... if that's not a good review I don't know what is. I only wish I'd thought of it first ... Smalltalk: an orchestra for the tastebuds ;)

From: Colin Richardson on Jul-30-2007
Decent food.... OK service... brutal value. come on - 2.99 for an 8 ounce glass of flat diet coke... you can buy a dozen 12 - 12 ounce cans for that. 12.95 for a "banger and mash"... one sausage, a small bit of mashed potatoes and some carmelized onions. Will never go back as there is food as good for much better prices in the Leaside area

From: Lumjuan (Joann) Ritdej on Mar-14-2010
I have a Thai & American restaurant, but I don't know what to do with The bread baker huge machine name spartant.

Comments on store: Wanda's Pie in the Sky
From: forsythshelby@hotmail.com on Dec-09-2003
I would like to know how to get Wanda's cook book. When I go to the book store what do I look for. Please let me know. Thanks, Debbie

From: M. on Feb-23-2004
Stumbled across Wanda's the oher day. Had a couple of really good sandwiches for lunch, followed by a big slice of sour cherry pie. Yum! Just wish we'd been able to taste more varieties.

From: Libby on Apr-16-2004
Best sandwich and soup I've ever had. Service leaves much to be desired, and if you're going at lunch, be prepared to wait. It's worth it, though!

From: Jen on May-19-2004
I made a trip out to Wanda's Pie in the Sky and was very disappointed. A limited selection of pies and cranky service do not warrant a trip.

From: Jean on Sep-28-2004
You made my friend's and I birthday with your delicious lemon merrigue cake...it was better than chocolate!!

From: Jean on Sep-28-2004
You made my friend's and my birthday with your delicious lemon merrigue cake...it was better than chocolate!!

From: lina montanaro on Oct-09-2004
I purchased your book Wanda's pie in the sky and I am very upset everytime I make a recipes I realized that there is always something not right. It cost a lot of money to bake before you print a book you should make sure all the recipes are perfect with out any mistake on the print. I already made a phone call to advise them that they should make correction on your website. I made a Lemon Meringue pie she mentioned to put vanilla extract in the filing which made the filling not a very nice yellow and changed the taste a bit. I am sure that that vanilla was not to be put in filling because all the recipes does not call for that. Lina

From: Neil on Oct-21-2004
The worst cheesecake in the world is, without a doubt, a cheesecake that is not there. That is exactly what I found when I arrived at Wanda's: no cheesecakes. Best cheesecake in town? What is the point if I have to call them and order it? If they are so good, they should be making them and selling them all the time. Their website has a huge selection of 12 kinds of cheesecake. You would think they would have at least 1 basic cheesecake. What do they have? Nothing. My rating for Wanda's: come back later for your stars-- just kidding-- ZERO STARS.

From: jenn on Apr-11-2005
I bought a Strawberry-Rhubarb pie at Wanda's Pie in the Sky and brought it home, excited to try it because I had heard such great things. I cut into it and tasted it and was so disappointed. It was obviously a pie left over from the day before and re-heated. The berries inside were brown and tasted terrible. That is a lot of money for a pie that tastes horrible.

From: jenn on Apr-11-2005
I bought a Strawberry-Rhubarb pie at Wanda's Pie in the Sky and brought it home, excited to try it because I had heard such great things. I cut into it and tasted it and was so disappointed. It was obviously a pie left over from the day before and re-heated. The berries inside were brown and tasted terrible. That is a lot of money for a pie that tastes horrible.

From: stella on May-09-2005
the pies are good and kind of blah. not great. and certainly not the best in toronto. the selection is disappointing. they only have about 3 different pies per day that you can chose from, very strange for a store that is supposed to be the No-1 place for pies. the service is one of the worst in toronto. rude, arrogant staff, but only the women for some reason. not acknowledging you, gossiping about customers that just left in front of you, nothing is off limits for these people. I go sometimes for their chocolate pecan pie (that one is actually really good), but I try to get out of there as fast as possible, because I don't feel like being treated like garbage by some girl who doesn't know the slightest bit about manners and respect, and whose parents I have to feel sorry for.

From: Alison on Mar-18-2006
saw the reviews of Wanda's Pie in the Sky and felt like I should run to 'her' defence. I spent the better part of a year sitting every afternoon drinking tea, gorging on her amazing food (scones, soups, pies, etc...) and enjoying the small cozy atmosphere. In fact, I wrote my entire thesis sitting at a table in the corner of that small cafe on Cumberland. I have never felt so welcome and comfortable in a toronto cafe, the staff was friendly and generous, Wanda (when she came by, which she often did along with her husband) is also a friendly, open individual, who is passionate about her recipies and whose love of food shines through. I was disappointed to see the 'bad' reviews, I have never felt so much 'the opposite'. Love Wanda's! Its my favorite place to go in toronto for a great lunch and a sweet fix.

From: Yen on Aug-30-2006
Saw all of the negative reviews and I have to say, I mostly disagree from my personal experience with her cookbook.... I bought Wanda's cookbook after watching her on a segment of a canadian show demonstrating pie crusts etc. (how to get the right texture, butter vs. shortening, tips) and I have tried a few recipes from the book itself. Never tried a cheesecake yet, so I can't contest the other fellow who said the cheesecake recipes didn't work for them...I've made some of the cookies and brownies (rugulach & white chocolate brownies, chocolate pecan pie--everyone LOVED them!) and this weekend I'm going to make the lemon meringue cake this labour Day weekend and it sounds wonderful. I've never been to the cafe itself even though I live in the city, so no comment of the other people who said the service was bad and the pies were old. Yorkville is not quite my scene. But as an avid home baker who owns an extensive collection of baking & cookbooks, I can say the results have been nothing but positive for what I've made with Wanda's book. I would like to comment on the person who didn't have her lemon meringue pie turn out because of the addition of vanilla extract. While I see both recipes that do and do not call for it, I don't know if that can take the hit of the whole pie being a failure as its a matter of personal taste. Also, even from the best source sometimes, recipes can be altered and certain ingredients can be omitted as the person sees fit. If you though vanilla shouldn't belong, don't put it in. I get a lot of recipe ideas from bonappetit and the people who rate/review the recipes sometimes from famous chefs will suggest what they omitted or added to suit their own personal tastes. You don't have to read everything to the last letter, experiment a little! Or omit something you don't think belongs... Seems though that more people are upset about the service and the freshness of the store, but there is no question her book is one of my favourites in my collection and it is a must for every baker who loves desserts!

From: Nika on Nov-08-2006
I have been going to Wanda’s for six years. I have to strongly disagree with people who thought the pies at Wanda’s are not up to par. I have never ever had a pie that is as good as the sour cherry pie at Wanda’s. Her soups and sandwiches are first rate. In particular, in October 2006 I had curried coconut squash soup that was amazing. I even begged for the recipe. But alas, it is a closely guarded secret. Now, let me say a few words concerning the service. In my experience the service is friendly. Of course, you do not get the kind of attention that you would expect in the restaurant. But Wanda’s is not a restaurant; it’s a busy café that offers first rate fare at low, low prices. In fact, there are very few other places in Toronto where you can get food of such high quality for this price. Do not listen to the bitter gourmands. Visit Wanda’s. Try their sour cherry pie (warmed up!) and make up your own mind.

From: ! on Jul-23-2007
Pie!

From: Linda Saslove on Nov-27-2007
I love Wanda's. No one make scones like hers by the way. I love the apple and blueberry ones. Used to go to her store all the time. I got the chocolate cake once for my boyfriend and it clearly was the best fudge choc. cake I had ever eaten. Absolutely love the cookies I have tried and all the pies. Just recently got her cookbook.

From: Linda on Nov-27-2007
I love Wanda's. No one make scones like hers by the way. I love the apple and blueberry ones. Used to go to her store all the time. I got the chocolate cake once for my boyfriend and it clearly was the best fudge choc. cake I had ever eaten. Absolutely love the cookies I have tried and all the pies. Just recently got her cookbook.

From: Murray on Dec-14-2007
We had the Saskatoon berry pie (special order) for a family dinner and it was superb. We have also had the best cheesecake we've had in Toronto (special order) from Wanda's, although Winnipeg is still where I've had the best cheesecake yet.

From: Emily on Jul-05-2008
Just picked up a special order coconut cream pie from their Mount Pleasant location and wanted to say I was really pleasantly surprised! The crust was fresh, and filling as it should be. One of the best pies I've had in Toronto and we will definitely visit again.

From: Norma on Oct-06-2008
Beware the lemon-less lemon meringue pie and crappy customer service. Bought a lemon meringue pie for my husband's birthday. No lemon flavour to it whatsoever. They cheerfully refunded my money, but what about my embarassment serving that lousy pie to a bunch of guests at the birthday party? What about the person behind the counter that gave me a hard time for not having cash because their debit machine wasn't working? What about having to ask for a $2 refund after being forced to use a cash machine across the street with a $2 service fee...and then being given 2 cookies without a choice, milk based cookies when I'm lactose intolerant. What about calling to discuss the pie on Saturday and never getting a call back? Never again!!!!

From: aHooKdVbUIjISExMiuk on Dec-25-2009
Âèàãðà êóïèòü, âèàãðà ñðî÷íî êóïèòü, êóïèòü ìíîãî âèàãðû, êóïèòü áûñòðî âèàãðó, òîëüêî íà íàøåì ñàéòå.

From: Christina on Jan-06-2010
I've been to the Kensington Market location of Wanda's.... and they are hands down one of the WORST dessert places in Toronto. Not only are they serving mediocrity, their customer service is absolute garbage. I've been here three times and I'm never going back. All of the staff here are extremely unpleasant- rolling their eyes at me when I ask for a couple of minutes to select a pie, cut slopping uneven pieces, give condescending answers when asking about the flavours. The product itself is also terrible... the worst though has to be the lemon meringue. The crust tasted strongly of uncooked flour and the "lemon" part of the lemon meringue was not smoother as it should be but had more of the texture of scrambled eggs. Never again.

From: Sonia on Jan-27-2010
Wanda may be a great baker, but she and her staff are so unpleasant and the customer service is so terrible that I WOULD NEVER SET FOOT IN THAT BAKERY AGAIN EVEN IF IT WERE THE LAST ONE IN TORONTO!!!

From: Lucy on Jan-27-2010
I have an allergy to corn products and I had called to see whether Wanda could make me a certain cake without corn products. The person who answered the phone told me she would consult the baker and call me back soon. Eight hours later, with no response, I called again and the gentleman who answered told me that the bakers had gone home for the day and that someone would call me the next day. When I received that call, the person on the phone was very short with me and seemed to be annoyed by my questions, but she told me that the cake could be made without corn. When I received my cake, it was NOT as described on the menu. When I spoke with Wanda about it, first she tried to tell me that the cake I received WAS as described, and when I proved that it wasn't, she then told me that they had to change the entire cake to suit my allergy. I told her that it was fine, but that I had not been told that it would be changed. She angrily said that I had been told, and asked me if there was any other problem with the cake other than that it didn't match the description. When I said no, she said FINE and HUNG UP ON ME!!! I WILL NEVER GO BACK AGAIN!

From: sarah on Mar-08-2010
Rude! And for all the blatant crowing about having the best coffee, if their street sign is to be believed, the coffee is TERRIBLE. At least now I know that it's Dark City and their coffee is horrible and burnt and I'll know to avoid it in any other coffee shop I visit.

Comments on store: Whole Foods Market
From: anonymous on Apr-28-2003
I think it is difficult for a person w/ nut allergies to eat any of the prepared foods. Most of the dishes have nuts in them, but it also seems like nothing is properly seperated from the nut dishes ie; same spoons, some of one dish falls into another. Otherwise, I like the supermarket very much.

From: JANE on Aug-11-2003
I really enjoyed Whole Foods Market. It was very clean and organized. But you don't get what you pay for.

From: Grace Cale on Oct-24-2003
Hello, I am writing this letter because I think that your store is wonderful however based on the terrific “whole” foods available I found it very disconcerting that you would be promoting and helping the horrible treatment of ducks/geese by selling “foie gras”. Please show that Whole Foods is a responsible and humane company by not selling this terrible product. Please cease business with Grimaud Farms that show no compassion. If you must eat an animal, there are ways to ensure that it does not get so horribly mistreated. Take a stand and make a difference. Thank you for reading this note. Sincerely, Grace Cale

From: Beth on Nov-26-2003
Really, they salle foie gras? Where? Anyway, Whole Foods has great variety and quality, although I think it's a little overrated.

From: Marc Bernstein on Apr-03-2004
I despise Whole Foods Market! The produce they have is overpriced,not at all choice,the breads they have (give me Harboard Bakery,or Health Bread) I bought Passover Matza (the packages said 2004-tasted them,they all tasted old-more like 1904!! Whole Foods Bah!

From: Marc Bernstein on Apr-04-2004
Quite frankly,I find Whole Food Market in Toronto rather less than wonderful. The fish:and seafood: I bought shrimp one day,supposedly fresh,had to take them back to the store same day,they smelled of "Windex"! As I have mentioned before,the produce is usually overpriced,nice looking,but one time I became ill from eating strawberries that were from Mexico,(the package disguised to say from California) Their baked pastries are ok,but I find I much prefer pastries from Forest Hill Bakery,Health Bread, and esp from Pan Chancho Bakery in Kingston. Not to mention Nortown,Daiters, Harboard Bakery. The many Jewish people living in the area where Whole Foods are-they are (myself included) ill-served by Whole Foods Market. The selection of Kosher for Passover food items (Matza,etc) poor,I bought Honey Matza from the store,opened it up-it is an old package,with a label 2004. More likely at least 1 year old. Prices are high. Salespeople are not as knowledgable about certain food types. Why isn't there local and organic produce? The store's selection of apples,grapes,carrots,oranges,peaches,-nice to look at,but rather tasting of plastic. I'm sure PETA would be very much at home there. The corn that I've seen lately from Whole Foods Market,the potatoes,tomatoes,asparagus,organic seems an over-used phrase.

From: SomeonewhoworksforWholeFoods on May-11-2004
Hi Everyone, I have not been to the Whole Foods Market in Toronto so really cannot say anything to those comments... but I did read the review and postings out of curiousity since I do work for the US division of Whole Foods. I am simply a person who is employed by the Prepared Foods Dept and can only speak for the store I am in, but I have to say it is physically the hardest job I have ever held in my life but also the most rewarding. My co-workers, on average, have at least 5 yrs (many have well over 10) of experience and do not hesitate to toss any food that is questionable. If any product is not sold within a day of being made, it is reduced for a day and then thrown out. As far as the "behind the scenes" part of the daily operations... every night, when the store closes, we must take all the food out of the display cases and thoroughly clean out EVERYTHING. I can personally attest to the fact that it is all checked before anyone goes home... even if it takes extra hours. I do agree that some of the prices for items are on the expensive side but if you look further you will note that alot of the everyday items that we purchase at a regular supermarket are actually cheaper. The "365 Organic" products are an excellent example...check it out. I do also acknowledge that there are pros and cons naturally ... but overall, Whole Foods is a customer oriented business... so please tell them what you like or don't like and I know they do look into every comment. Signed, Missing Toronto Always

From: Kim on Mar-09-2005
I am so amazed that they carry Kensington market Organic ice cream!!!! It is the best stuff I have ever had. It is homemade!!!!!!! Masala Chai!!!!! Try it today. Thanks whole foods for the beautiful new product.

From: Carol on Mar-12-2005
I was a dedicated Whole Foods shopper but disagreed with their use of Canola Oil in take out food. Since I joined Costco, my food bills have plummeted. The same half a Nanuk smoked salmon that is $13.49 at Costco is $29.95 at Whole Foods. There is no acceptable explanation for that. I continue to use their Allegro coffee beans but that's it. It feels trendy to shop there but does not change the taste of the food once I prepare it at home.

From: JanefromLondonEngland on Jun-06-2005
Gosh - all these negative, carping comments - anyone would think you were English! I'm a keen foodie and food shopper and I really think you don't appreciate how lucky you are to have such a resource on your doorstep. The closest we have in London is Planet Organic where the choice is much more 'earthy' rather than made by people who actually care about the joy of eating - and the prices as simply laughable in comparison to yours. Well, at least I'll be going back to buy (and eat) more next time I'm over.

From: carlos on Oct-04-2006
Three days in a row called catering - no answer...... not reliable

From: Anna on Jan-13-2007
I just called Whole Foods to inquire about the Wild Salmon price ( I leave far away so I need to know that I can afford it before I make the trip) and they wouldn't give me the price!!!!!!!!!!!! Talk about customer service.....not so sure about the food either: overpriced and not so different than any other Natural Food store.

From: Dolores from Caledon Hills on Mar-04-2007
I was in the area of Whole Foods on the weekend and thought I'd pop in. Well, I popped in because the week before I was in New Jersey and shopped in a Whole Foods there, what a disappointment the Toronto Store is! I don't know if they affiliated in any way but I surely cannot say that the Toronto Whole Foods rated anywhere near the same in freshness, convenience or selection as the as the U.S counterpart. (If they are one and the same corp.) I was in for fruit and vegies and left having found the herbs wilted and picked over, the selection of salad totally gross, I won't ever be back I'm afraid. Sorry, there are far better establishments in which to purchase groceries within the city of Toronto.

From: mandy on Apr-22-2007
I was feeling under the weather and stopped into the whole foods vitamin section...Their staff is the best in the city! I got some great advice and was feeling much better within hours. The girl that helped me spent a lot of time talking to me and educating me on the alternative products. It was busy in there too, but she handled all of our queries with such expertise. I would go to that store if only to visit the whole body section-the best health food/supplement store in Toronto.

From: DeAnna on Jun-13-2007
I love whole foods. Everything looks so aesthetically pleasing, the staff is friendly and everything is top quality. Im lucky to have such a great quality grocer in my area. Love their bread, sweet and open food section. Delicious!

From: Megan on Oct-23-2007
Why are all whole foods markets located near Hair salons?

From: Candice on Feb-25-2008
Amazing place to shop. The staff is always friendly, EXTREMELY willing to help, and always go the extra mile for their customers. Not only that, but the food is amazing, and of supreme quality. Love it.

From: Kat on May-05-2008
For the folks having some trouble getting information re: salmon: Call at night, and ask for the Seafood Dept. I did that and had the answers I wanted re: wild Alaskan salmon within two minutes. Prices, brands, quantities, etc. I called at 9:15 p.m., usually not a busy time in the store. I am as suspicions of Whole Foods as I am of any large grocery chain, but their customer service has always proven to be true blue in my experience.

From: Anonymous: on Mar-04-2010
Around early Dec/09 I ventured out to Whole Foods in Oakville, Ontario and when asking the gentleman who maintained the cheese counter if they were going to discount the goat cheese that was expiring the NEXT day, he "shee shee poo pooed" me with an attitude - and that they do not do that and that it was protocal to take EXPIRED cheese and dish it out to patrons as SAMPLES (Yeck - a little stunned, I went to Canadian Super Store - they carry a wide selection of terrific cheeses and got what I wanted and for much less). And I too have noticed that some WF's products are not up to snuff. I asked if their pizza was ORGANIC, and the clerks just shrugged, slices of apple cheesecake taste like freezer burn (or someone's old fridge), I returned on several occasions, bags of produce that suddenly went bad in a few days, what really made the penny drop for me - I don't get why they carry products that list "NATURAL FLAVOR" as one of the ingredients when FOLKS, do your research - that is a cover for "MSG" which is a known toxin (why are they selling these products in a Health Food Store anyway?). On the positive, last time I was there, the two young men at the fish counter were extremely helpfull and the organic salmon turned out awesome, and when you get the right person, they will help you find the right vitamins.

Comments on store: Dutch Dreams
From: carolejoskowitz@hotmail.com on Apr-22-2003
Love "DUTCH DREAMS" if you need more art Theo, email me or call (416)698-2833, we live near the Beaches now. Will be in for ice cream soon! *CAROLE*

From: MAYPOLE DAIRY COMPANY on May-29-2003
MAYPOLE DAIRY ICE CREAM. IS A SUPPLIER FOR DUTCH DREAMS.

From: Kevin on Jun-30-2003
best ice-cream I ever had!!!! Wonderful!!!

From: Linda Saslove on Jul-20-2003
My friend Carole who did amazing art work for your dreamy store sent me to you. I almost flipped. My fave dessert is icecream. I just recently got Stoney Creek. It was really good. Strawberry was the one I tried. In Ottawa, I used to get Cows in the Market or Lois and Frima's - fave flavour was coconut. Laura secord used to have a great pina colada but stopped making it. Greg's is okay. But yours is outstanding. Nothing like it on earth. The best by far. I sampled black cherry with huge cherries, strawberry, pina colada, expresso, banana. Couldn't make up my mind. Finally bought 1/2 litre of banana and pina colada. But honestly, the others are fabulous. Going back for more. The store is so cute, can't wait to take friends there. Can't wait to try baked alaska, sundaes, everything. All the best. xoxoLinda

From: mwhahahah on Jul-23-2003
Nice clean floors as usual

From: Joanna on Jul-23-2003
Nice, happy staff

From: Jill Dawson on Jul-23-2003
The more you tip the more ice cream you shall recieve at that joint

From: john wayne on Dec-31-2003
the ice creams are not homemade...contact sealtest & you'll find out that its their parlor premium line!

From: Becky Halsworth on Jun-09-2004
I was disappointed with this ice cream. I had the cherry cheesecake which tasted synthetic and the mint chocolate which tasted a bit like soap... not very good at all...

From: Heather on Jun-22-2004
hi, just wondering if you have Cake Batter flavour ice cream, i just came back from new york where i tried it for the first time and it was the best ice cream i've ever had!! thanks.

From: j. Smit on Nov-15-2004
During the summer of 2003- I had taken a friend to the store for ice cream. Being of Dutch descent I loved (note the past tense!)taking my friends there so I can show off some Dutch items, that I grew up with. While there I usually pick up some treats for my self and my parents that we can't get in any store. Example: Choc. sprinkle-the best on toast! King Mints, and white sugar powder that tastes like licorice- again GREAT ON TOAST! Upon arriving home- and tasting this white sugar powder that tastes like licorice(it is normally the consistancy of icing sugar in your mouth)it didn't have that same feeling- it was more crystallized- abit like white sugar. Upon reading the box- the BEST BEFORE DATE: 09/1999. the stuff had actually expired 4 years befoe I actually bought it. I phoned the store ( I live an hour east of Toronto-not worth a specific trip in!) and I spoke to an employee and explained this situation- I asked her to have the manager call me when they came in. They didn't, but the employee did and told me there was nothing they would do as they could not prove that I bought the product there. A little ridiculous, do they think that I may have had this in my cupboard for years and that I am going through this to get my $3.00 back. For the most part I wanted to tell them so they would take it off the shelves so nobody else buys it and second_ I thought the may say thank you and we will keep your name on file- so the next time you are in-we will reimburse you or something to that effect.. Instead I am made to feel like a "sugar con artist " or soemthing like that. I just came upon this website and to this day (Nov.15) it still leaves a bad taste in my mouth- I have never gone back even though I frequent the area at least 1x per week. I am glad I could share it! It makes me wonderif these owners are really Dutch!!!!!!!!!!! You know what hey say- "If you ain't Dutch-You ain't much!"

From: Victoria on Nov-26-2004
Never got a good feeling from the place. The product is lousy, unless you're impressed by a few stale doodads thrown on an icecream cone. Stick with Greg's.

From: Stephanie on Jan-12-2005
I absolutely loved this ice cream!The flavours were so unique and delicious. The atmosphere is wonderful and the staff are amazing. The person who served me was so helpful and kind, she didnt get upset when i asked to try some flavours and she made my ice cream look really pretty! THANKS! Since then Ive returned and I brought my boyfriend, he was impressed! We ordered a dutch pancake which tasted really good and had all the toppings on it. Ive read some of the other comments on this page and I just wanted to addree the lady who wrote about the expired licorice. I am a fan of the dutch candies and syrop waffles as well and I know the owners and they are very kind and freindly people. Im sure that if you told them they sold u expired merchandise they would apologise profusely and replace it! Anyways its a great place so be sure to try it out! Vaughan road and st clair!!

From: CC on Jan-07-2006
Dutch dreams has by far the best ice cream and frozen Yogurt in Toronto. I am originally from a small town and when I first moved to Toronto over 5 years ago I stepped foot in Dutch dreams for the first time. I couldn't believe my eyes. The atmosphere alone is something to see. It's like you've stepped out of reality, and onto a movie set. So many unique items are avaliable that it's hard to decide what you want, but trust me on one thing... You will I guarantee remain a faithful customer of Dutch dreams from the first time you step foot in that door. I have been a customer there for over 5 years, and am known on a first name basis there! I guess not something I should be totally proud of I guess, but at the same time I always think if I am going for ice cream I want it to be the best. At dutch dreams everything is huge and laced with fresh fruits, whipped cream, sprinkles and lots of other toppings. They also do birthday cakes and I have to say they are an amazing site! The staff should be commended for the work they do. They serve so many to perfection every day and night. The owners are really nice people and they are why Dutch Dreams is what it is today. Thanks Theo jr and SR and Dina!!!! CC

From: Theo Aben on Jan-07-2006
To Mr. J. Smit, I want you to know that I am extremly sorry about the product that we at Dutch Dreams served you. I was the one that spoke to you regarding your cicumstance and later went ot look at eh product that we served. Just so you know the product we served you was not expired. The company that supplies the Anis product to us puts the date of packaging on the box not the expiration. Please come into the store and we will reimburse you for the product and make it up to you. Thanks for your understanding, Theo Aben

From: sarah on Jun-21-2006
went there this afternoon its an awesome place i can't believe i never knew about it!

From: CC on Jun-26-2006
To Heather: You asked about a cake batter flavored ice cream. They have a really delicious flavour that is called birthday cake. That should be what you looking for try that.

From: CC on Jun-26-2006
visit the dutch dreams website at www.dutchdreams.ca!!!

From: C,J&T on Jul-08-2006
Best Ice Cream in the WORLD!!!!

From: Bad ice Cream on May-08-2007
I had the worst ice cream experience of my life on May 8th 2007 at Dutch Dreams in Toronto. Not only was the service terrible but when I did finally get my cone the girl at the counter tipped it on me covering me from head to toe. No offer to help me clean up was made. I paid 6 dollars plus for my cone and left. I took of few licks of some freezer burned ice cream and walked home unsatisfied.

From: Josh on Jun-14-2007
I get off on Dutch Dreams...hehe hahah ho ho

From: Tunde from Hungary on Jul-03-2007
I used to live in the Vaughan road. With my boyfriend we used to go sometimes to the Dutch Dreams. We loved it, and we miss so much.

From: bheret on Jul-15-2007
this is such i nice store i used to go there a lot... now im in veenzuela and i miss the icecream from there it was the best!

From: maine girl on Aug-12-2007
Coming from a very small town, Dutch Dreams felt like a small town ice cream shop in the middle of a huge city. It's friendly workers and its eclectic decor made visiting a blast. My suggestion - Save some room and go for the two-scoop waffle cone.

From: upset costomer on Sep-26-2007
Although I agree that Dutch Dreams is the best in home made ice cream, I would consider the staff selection to be revised. I had asked my mother to order a birthday cake a few weeks ago and being the 3rd cake we ordered this summer I was quite confident it would be a hit like the rest. My mom placed the order with the store owner and left the $40 with the owner. On the day of the pickup when I asked for my cake the few kids behind the counter looked at me as if I were crazy. When I told them I had ordered cake days before they looked around as if stalling for time. Close to half an hour later after being on the phone (again stalling) one of the staff approaches me and tells me theres been a mix-up and that my cake was given to the wrong person and they had mixed orders, I than asked for them to give me the cake from the other order they had, they told me there was no other cake. Evidently the staff neglected to make a cake and was trying to cover up their mistakes. When I asked where the owner was they told me he was on vacation. Rather briskly, they told me all that could be done was to give me my money back. I agreed and took the $40. In the end I arrived to the surprise party late with a small last minute cake from lablaws in hand.

From: Brian on Oct-27-2007
It made me feel like I was living on a dream. A dutch dream. If I closed my eyes whilst eating the banana split from the highest level of heaven, I could hear the music of flutes calling from the sweet hereafter, as though beckoning me home. You must go!

From: serious_eater on Oct-31-2007
ice cream is great and the decor is very psychedelic coolio but the place could use a cleaning. floortiles stick to your feet and the last time i was there this summer, a few of the floor tiles wanted to leave with me on the bottom of my sneakers.

From: katierose555 on Dec-14-2007
absolutely delicious, i took some of my friends there and we all agreed it was absolutely heavenly!

From: monica on Mar-02-2010
I dont think that Dutch Dream has the same owner anymore. I love the Jamaican Grapenut flavour. I am living outside of Canada now, and I plan to go visit Dutch Dream when I visit Toronto in May 2010. I hope that they will be open the day of my visit

Comments on store: Queen of Tarts
From: louise on Feb-16-2003
Very good tarts and quiches. My favorites are the goat cheese quiches and the chocolate raspberry tart.

From: dominadella on Mar-24-2003
The Queen of YUMMYTREATS inda city.The ONLY place in Tdot where I RETURN for the TARTS.Favorites are:Butter Pecan/Lemon/Lime.Gotta have at least one of each.Enuf ta share....but who wants to?!?Great cookies/biscuits/bagels...mouth watering.....also savoury treats & much better than a candy store though you may very well find candy as well...FORGET ABOUT THE DIET AS ITZ ALL GOOD!

From: Loucious on May-08-2003
Awesome desserts, especially anything with chocolate. I'd rather keep this a secret but, the bittersweet tart is out of this world.

From: Anne on Apr-02-2004
I love your sex in the city gingerbreads! great idea

From: shelley barnett on Nov-13-2004
I don't know if it was my mood or the server (or maybe she is the owner) but I went in to the Queen of Tarts to buy some Bride & Groom gingerbread men. There were not that many brides left so I bought 5 "couples"all plus some others. The server was nice enough to tell me that one of the brides didn't look so good, so I put that one back and grabbed the last bride. I am wearing a leather jacket with zippers up the side and rings on the end. My ring clanged on the metal container. The server said "don't throw the ginger bread down like that" I let it go, because why start an argument? She rang up my order (over 60.00) and then looked at me and said "Be careful, these can break". I told her "I know that they can break and don't give me a lecture". She said she isn't giving a lecture but because I "threw" done the other gingerbread man I must not be aware and it was only advise. I said it was good advise if the customer was 15 years old but I am almost 50 years old and quite aware of breakage and I also informed her it was the ring on my jacket that hit the metal container and I didn't throw the gingerbread man back in. She said if you don't want to buy them then that's okay with her. Well, I had already walked up to get them so I still purchased. I am now at home and thinking, I shouldn't have purchased because at the end of the day I am the customer. I work for American Express long enough to know you treat the customer with respect. If she owns the store, don't worry I will not be back - I will buy the rest of the goodies for the wedding at another bakery, and if she is not the owner the owner should know what he/she has hired. Thank you for hearing me out. Thank her for ruining a fun moment, buying funny gingerbread men for my son's wedding next week Shelley Barnett

From: Eleonor & Thomas on May-22-2005
My son and I travelled to the Queen of Tarts on one most auspicious Tuesday morning to buy my husband a giant birthday tart. We love to buy tarts when we're in Roncesvalles, so as a surprise we wanted him to have one for his special day. I had my baby in the stroller and couldn't hold the tart and push the stroller at the same time. The wonderful lady with skin as chocolatey as the most chocolate of tarts tied a long string around the box so that I could carry it and push my son's stroller. How nice. The tart was a huge hit and my husband was very impressed. We often buy cakes for birthdays - but from now on only the queen of tarts will be on our birthday lists (even though we frown upon the monarchy system). Thanks Queen of Tarts for a tantalizing, mouthwatering experience.

From: quevin on Feb-03-2006
I was excited about this place until I actually went in. Crap service and a very mediocre product.

From: mx on May-11-2006
To counter quevin's experience, mine was diametrically opposed. The service I had was extremely friendly and helpful. I bought two mini tarts: a Mexican chocolate and a banana cream, which I shared with friends. The Mexican chocolate had a fiery hint of red pepper, which was unexpected but shouldn’t have been, given the name. I haven’t had this pairing since a hot chocolate tasting in Edinburgh two years ago, and I love it. The banana cream was the lightest of creams and paired quite nicely with the Mexican chocolate, as it turned out. I am eager to go back and try more of the many varieties they offer.

From: Dev on Dec-25-2006
Sorry, but I have to agree with quevin. I found the baked goods very pedestrian and toally over rated for all the hype this place has received. I also found the service very poor. Too much attitude. Ths is a bakery - not the most intellectual endeavour in life!

From: roncess_girl on May-21-2007
I'm inclined to believe the negative comments about the "attitude" at this place, having known the owner, Stephanie Pick (friend of a friend) a few years ago. It was probably The Queen of Attitude herself behind the counter. Even when serving up her own fluffy creations, it's impossible for her to lighten up. Does one need a PhD to bake tarts? I think not.

From: Martin/Denise on Jun-04-2007
I start the morning with a genuine espresso from our genuine Saeco Italian coffee maker. It's enjoyment is enhanced 250% when soaking in a Q of T biscotti. While they're all delicious the ginger laden one is my favourite. That's the "pedestrian" side of the Queen's plethora of delights. Now on more formal or celebratory occasions indulge in the chocolate raspberry delights and the other visual; direct- to- the- gustatory senses" pleasures and indeed the Queen does live up to her billing. Cuisine is an ongoing and emerging art expression and this bakery combines it all; maybe a Ph.D isn't required but a sense of flavour, taste and artistry enhances the pleasure of the table.

From: Mary on Jun-04-2007
Amazing how people have time to write unpleasant comments after one visit! I have always found the staff at "The Queen" to be helpful, informative ( even offering baking tips to use at home)and always polite. The tarts are premium quality and never fail to impress guests, many of whom wish there were a Queen of Tarts in their neighbourhood. I love the sense of humour evident in the theme and "personality' gingerbread cookies. Long live the Queen!

From: sochow on Jun-05-2007
I’d like to stick my oar in on this thread, to say that I have been a regular customer of the Queen of Tarts since it opened. My experience has invariably been extremely good: the quality of the pastries is exceptional, the products original, and the staff friendly and helpful. I am regularly greeted with a smile and willing assistance. Perhaps this one experience may have been the result of a bad day – for both people involved maybe? Good thing the proverbial spoonful of sugar – my latest favourite fix is the turtle tart - is so sweet. It’s a well known fact that satisfied customers rarely take the time to put pen to paper, so thought this thread needed to be balanced by a regular with a positive experience. Roncesvalles Village is lucky to have such a wonderful pastry shop.

From: Anneli T. Crocker on Jul-19-2007
ABSOLUTELY FABULOUS - YUM! YUM! - Our daughters who reside in Toronto sent their Dad for his upcoming 65th Birthday, one of the gingerbread/cake cookies along with the gingerbread letters spelling Dad - he has not eaten his as yet, however, the girls sent myself a "Martha" gingerbread cookie and I have eaten mine - the decorating is incredibly unique - very delicious. They also sent "the Naughty Nurse" to our son's girlfriend and for their brother who is a firefighter, the firefighter cookie, I have yet to have feedback from them! The cookies travelled very well, being intact on arrival today! THANK YOU!

From: uhwvelp jgifqrul on Nov-16-2007
hoeudwnlg qkmdaxzv ifcegvl yjeutc iahtzf lpgzks dfia

From: Laur on Apr-23-2008
What an incredible place! not only are their products DELECTABLE, but the employees there are a truly wonderful bunch! My uncle was at Queen of Tarts the other day, looking for some desserts for a big family get-together. When he came home, he told me how an incredibly kind girl named Rena had very patiently helped him pick out all the tarts for his dinner party! It is the wonderful employees like these that make a customer want to keep on coming back! And of course, the desserts were a huge hit at the party. Well done Queen of Tarts!

From: Katherine on Jun-05-2008
I live in the nieghbourhood and visit the store quite often . The tarts are gorgeous & tastey and the biscotti are quite good. The staff is always friendly and knowledgeable. If I see the owner at the desk, I keep going...... She is never friendly. BTW the cakes are really dry and lack flavour.

From: Mel Tay on Oct-07-2008
I want to love this place, I really do. It's charmingly decorated, spotless and the products are creative and fun. But I'm always dismayed by the owner's lack of 'sympatico' - when I've asked for recommendations in the past, she's replied indifferently -"I don't know, I never eat the stuff"! Baked goods are luxurious indulgences, let's face it, and all the elements should be a bit whimsical and light-hearted and even a bit frilly. I also think their cookies are a ridiculous price and their gingerbread figures, though quite attractive, are about impossible to eat; even the kids I've given them to have complained that they're too hard on the teeth. But tarts are their speciality and they're wonderful. So it's a draw....

From: Dublin Reviewer on Feb-19-2010
I completely agree with the comments about the owner. Our office orders a cake from there twice a month but when I called today I received nothing but attitude. I go there often and have seen and heard the owner so I recognised her on the phone. I cant understand how she can have such attitude when we spend so much money there? I love the coffee and the cakes but am reluctant to return.

From: anonymous on Feb-22-2010
Hey "Dublin Reviewer" I think you have the wrong QofT here, this is for the Toronto QofT not the Dublin QofT given the fact that the foremost is closed for good and does not serve coffee, maybe you should get your facts straight before you go slagging off perhaps the owner of the Dublin QofT has good reason to have attitude, I would too if I had to deal with whinny costumers like you! so what if your office buys cakes there 2x a month, Its dame hard work running a pastry/bake shop. I think your the one with the attitude.

Comments on store: Patisserie Saint Honore
From: Mario on Mar-21-2003
Amazing croissants and baguettes!

From: bruno on May-01-2003
bonjour jean-jacques,heurex de te retrouver sur le net,ainsi que ta patisserie,cela me rappelle des bons souvenirs.Comment va la vie a toronto avec la SRAS,ton épouse et toi n'avez rien j'éspère.Les nouvelles arrivent jusqu'ici.A BIENTOT,my friend and take care of you.

From: Nadine on Mar-20-2004
One of the best croissants I have eaten in Toronto. I was not impressed with the pains au chocolat, raisin brioche or any other item in that patisserie. Just decent service.

From: Pierre Brutton on Apr-24-2004
The absolute best croissants in all of Toronto. Very reasonable prices. Down to earth owner. The best cheesecake in the world! I asked the owner about the cheesecake andhe says taht it is baked for at least two hours slowly done. Very well presented with fresh fruit toppings. The Greek salad is absolutely incredible. A must try.

From: Lidia on Jun-07-2006
The most obnoxious owner we ever met!!! He takes cash only so he can hide some of it. Don't ask him too many questions, he always has an ugly remark. The danishes are very good, though.

From: Roland on Oct-04-2006
The owner of this establishment needs a lesson in manners. A very rude and obnoxious propeitor to say the least. Unfortunately, when granting Canadian Citizenship humility is not a requirement. This is Toronto not France! You know what he can do with his Croissants don't you? I have decided to take my business elsewhere.

From: odqzinj dwoyvue on Jan-24-2007
qovba rdivpmo ixjw avrfkozm ydrqv zbtwchiq xtcew

From: odqzinj dwoyvue on Jan-24-2007
qovba rdivpmo ixjw avrfkozm ydrqv zbtwchiq xtcew

From: Marie on Feb-25-2007
Although his baguettes and chocolate croissants are quite exceptional, this rather obnoxious and arrogant drunkard will get his just deserts one day. I try to avoid him at all costs. Oddly, he knows how to choose his staff to make up for his course demeanor (which is the only time I will buy anything, or else I'm out the door). Unfortunately, you have to know which staff member can give you change or else they call for the demon from the lower layer of hell where he resides (the basement). The food is highly recommended, but beware all ye who enter!

From: aurelien on Mar-09-2007
I just can't believe some of those comments... Jean-Jacques is a very fine person and I've never had any issues with him. The food is fabulous, affordable, and you must buy the croissants there are they are simply the best I've ever had (and I've lived in France 20+ years). Although the baguettes are not as good as some other bakeries, I recommend trying the multigrain loaf. And finally, maybe those of you who posted disparaging comments would want to try again. And try to be nice this time. I'm not privy to the situation but I'm sure you'll be treated courteously if you treat others the same.

From: Cathy on Apr-25-2007
The food is very good but sadly the owner, Jean-Jacques, is quite crude. This is where one must ask themselves if the fine quality of food makes up for his lack of finesse. Obviously, some people can deal with Jean-Jacques and others cannot, and of course, that is everyone's right to decide for themselves. Fortunately, he is not the only patisserie in Toronto.

From: caramelized lemon on May-05-2007
I can't believe the good reviews for this place! The croissants were huge and doughy and messy. Any supermarket, or franchise bakery sells croissants of the same quality. Also, I agree with the person who said the service was rude. The owners need to learn a thing or two. To give this place 2 baguettes is an insult to other 2 baguette patisseries. I'd change their rating to two trans fat laden doughnuts. I won't be going back!

From: Anonymous on Sep-08-2007
The owner is rude rude rude! The food must be outstanding because I can't believe that anyone would return for that kind of service. I inquired about a custom cake for an upcoming special occasion, and the response I got was that he doesn't "have time for cakes". According to him, they're alot of work and people don't want to pay what they're worth. He told me to go to Costco if I want cake. Nice. He is also quite rude to his staff, which I cannot tolerate. I don't think I will ever return there - there are other merchants to whom I would much rather give my business.

From: anonymous on Sep-26-2007
Agree with the comments on the rudeness of the owner. I call him the "Vichy French Baker" (our version of the soup nazi). Having said that. I keep going back for his pain au chocolat - truly to die for. What can I say - I'm a prisoner. For a much more pleasant customer experience, try Ma Maison on Dundas just West of Prince Edward (south side).

From: Stephanie on Feb-22-2008
Je suis TOTALEMENT d'accord avec tout ces commentaires !!! J'ai eu l'occasion d'etre une fidele cliente, mais le service ainsi que l'accueil est devenu de pire en pire, le local est sale aucune hygiene, les produits sont perimes !! Mais ce qui me choque le plus c'est le comportement du proprietaire, Jean Jacques, malpoli, arrogant avec les clients et son Staff !! en plus il est la plupart du temps saoul Personnellement je vous conseil pas d'y aller et un mot pour Jean JACQUES vous perdez votre fidele cliente qui va chez la concurrence car le service est meilleur, par exemple Chez Ma Maison, bon service, agreable patron, delicieux produits !!!! Je vous conseille de revoir votre comportement et de renove votre local !!!

From: tj on Apr-04-2009
It's true the owner is rude, but mainly because he tries to force customers to buy things they didn't come for. While this is annoying, and I certainly have left with baguettes and danishes I didn't quite want, I sympathize with the owner for doing this because he probably has a hard time getting enough business in this neighbourhood. What keeps me coming back is the amazing food, desserts and croissants. We need to support local bakeries like this gem so they don't disappear. Just be firm and don't let the owner push you around. The food here is amazing and I give them my business as often as possible to support them.

From: Daniel on Feb-21-2010
I agree with the other comments the owner Jean Jacques is a total arrogant idiot and racist, he ask me if a I was Jewish. because he does not sell to Jews. Maybe should go back to his roots in Vichy France.

Comments on store: Bonjour Brioche
From: Veronique on Mar-07-2003
Bonjour Brioche has relly good variety of bread on the weekkend. I love their croissants, especially the "chocolatine" and their lemon tart is just right. I would give them 2 baguettes and 1/2!

From: Caz on Mar-28-2003
I love this place, but be warned that it is very tiny and is popular on weekend mornings. Service can be slow and available seating non-existant. The fresh baguettes, sweet potatoe tarts and wonderful smells make it worth the effort of waiting. Leave your diet at home!

From: Maddie Dickson on Jun-01-2003
You make the best food and I love you soooo much cuz you are sooooo nice and I luv manon too and billy and lisa!!!! I luv all of u! Luv maddie

From: Sam on Jul-14-2003
Bonjour Brioche has the BEST baked french toast in the city! It is simply in a league of its own.

From: Beverley Dehu on Oct-15-2003
Certainly the best baguette in town. Not sure how my French husband would have survived our years in Toronto without you!

From: Robert on Dec-30-2003
Great brioche (filled and otherwise) and quite good omelettes. Don't bother going for sit-down on the weekend unless you get there at the crack of dawn and don't mind having a crowd of hungry latecomers hovering around your table.

From: nigel on Feb-25-2004
according to http://yp5.superpages.ca/supermaps/mapinit.phtml?POI1name=&lat=436599&lng=-793450&POI1lng=-793450&POI1lat=436599&streetaddress=812+Queen+St+E&city=Toronto&state=ON&zip=M4L+3B6&SRC=411&STYPE=S&GV=0&level=10&map.x=212&map.y=125 it's about 4 blocks easr of Broadview, not west - thanks

From: Lisa on Jun-03-2004
My favourite baguette in the city, not traditionally Parisian but really great. Their pastries are also above-average, but more limited in variety - although I never tried special orders. Lunch is great - omelettes, sandwiches etc - but the place can be really crowded. The outside patio provides more room in summer. Note it is cash only.

From: Kate on Sep-27-2004
The best salad dressing I have ever had. Excellent tarts. Highly recommended.

From: Stacey on Sep-28-2004
I heard the waiters are really cute too,

From: Jen on Nov-07-2004
I have always LOVED coming to BB - where else can you get a baguette that reminds you of France? But lately there has been something amiss - and it's worth a warning..... at a recent outing I ordered the scrambled eggs with sm. salmon on a bed of rosti potatoes - the potatoes were STONE cold - congealed cold - the eggs - mid temperature (eggs cannot be eaten mid temp)...there was left over salad found in my HOT CHOCOLATE and bees in the sugar holders. I had dragged my "good fry up breakfast" loving husband to BB - as I have always loved this place and I ended up eating my words. Please get your acts together. Else I will never be able to darken your doorstop. At one outing I overheard a gentleman commenting on the fabulous hot chocolate - he said (to the owner) "This smells fantastic" her reply - "That because IT IS fantastic" . I'm sure it is WITHOUT yesterday's salad mixed in. At our waiters asking, my husband agreed to take the remaining baguette home (who could refuse) it was handed to him in the same way a rugby player would stuff the ball in someone's stomach. Not cool. I understand the attitude that BB may have by now - that they have made excellent food and have quite the reputation to live up to...however - when service slips and the management is too high headed to recognize - their loyal following will run flat. Without good leadership – this may be the end of a fantastic run.

From: anonymous on Nov-14-2004
Nice little spot, very busy. The food was fresh and service was good. I like the atmosphere. Would gladly go again for an early morning breakfast. Good brioche & croissants.

From: Karen on Jan-05-2005
The food was amazing as usually..but the waiter that waited on us had a lot to learn about customer service. He asked if we would like to take our left overs home, which was the delicious french toast and when we said yes, he huffed away and almost through it at me. My breakfast companion was totally offended with him when he tried to hit on her at least three times. We are going to contact the management about him. We did get his name and it was Chris, so if he happens to read this, i hope he decides to become something else besides a waiter when he grows up.

From: mikeY on Jun-07-2005
Very quaint and comfortable atmosphere. Food is excellent and pastries are top-notch. Management needs to get the stick out of their a@# though. I'm sure they have a pretty loyal following based on the quality of their food and I understand they may not have to kiss-up to gain clientele but I can say after a few visits I find the management to be a pretty cold and unfriendly. Getting a smile outta them would be akin to asking for a greasy hamburger here.... it just ain't gonna happen! If you want service ask for the little hottie Troy. Very attentive and personable and not bad to look at either!

From: Visitor from Nova Scotia on Dec-18-2005
My husband and I visited Toronto last Summer and I must say that the experience we had at Bonjour Brioche was the most memorable. We enjoyed dining there so much that we picked up one of their delicious sandwiches for the drive back home.

From: dickiethickwhistle on Jul-28-2006
Brioche customers are delicate little cry-babies who think they own the place. Quit your whining and grow up.

From: pos-k on Jul-30-2006
I agree with dickie above. What kind of service do these people expect for a 7$ meal? Get over it, you're not at Splendido!

From: Paul on Sep-25-2006
I've lived in Leslieville for almost 3 years and have been to BB all of 3 times. Plain and simple: The service is terrible. The food is great. The clientele is mainly annoying yuppies who hail from parts other than the neighborhood. Try Toast at Queen and Pape instead.

From: André on Oct-03-2006
the service may not be the greatest {they are usually slammed busy!} but their tarts, and their pané chocolate?! OMG! are the best in Toronto- for sure. and i ain't no yuppy saying this. ;) ciao! btw: i've had plenty of bad service/attitude in this city at other 'trendy' eateries.

From: stuffed on Oct-20-2006
i just ate there the other day...excellent baguette...fantastic pastries..service could still be better but it is what it is..i will take a 1 hr commute to get their pastries on a sunday morning. standing in the rain with bitchy and unempathetic customers around me (yuppie or otherwise..btw..i thing the owners are yuppie wannabees themselves so please) i love the place..i hope it stays forever

From: Chris on Nov-23-2006
I really wish people would stop defending terrible service. I love the bread and all else at BB, but I am sorry...... I am in the service industry and sell high end product and if I'm having a rotten day it is nobody else's problem but my own. The eighties are over and people expect to be treated with some respect when they are spending their hard earned money. That snobby bullshit may have flown then but not any more. Bonjour Brioche......just clean up your act and get some good service and then your place will be as close to perfect as it can get.

From: Bruno Mozzareli on Nov-24-2006
I think Chris needs a hug or at the very least a Valium!

From: Danny Poutine on Dec-09-2006
Valium? Chris needs a shoulder to cry on and a nipple to suck on.

From: yummymummy on Dec-28-2006
i've had lovely food there and i've been going there since it opened way way way back in 98 or 99 i think..and they still don't know my name...anyway...the food has always been quite excellent and if you consider what you are paying....it's outstanding. Yes, the service has always been a problem...but i wouldn't call it snobbly...just ignorant...ignorant in a way that the staff just hasn't been trained or told to go that extra mile to give good service. Maybe they don't really consider it an important job in their lives...actors...writers...musicians....artists...teachers...really..if you consider it..the only real culinary people there are the owners..and the guys/gals downstairs....plus the incentive isn't there for them ....yes...its true..people need incentive...there isn't much of a tip at the end of the day when the average check is 15 or less. But we all still wish there was better service....i see alot of the same faces over the years...sooo ...not too many people are getting fired that's for sure...so they are allowed to get away with it...and we as patrons continue to go there for the other reasons....so let's just hope for better service (but don't hold our breath) and if you really hate it....just don't go there!! There are lots of other places to go.....but Bonjour Brioche has been my neighbourhood love for years and i wouldn't give it up....bad service and all ....xox

From: Mario Duran on Jan-08-2007
Bonjour Brioche is a tasty experience but if you are looking for a really good place to brunch with great food and customer service consider Chez Victor at Mercer street, with great staff and a menu that is gonna make your weekend a little bit better.

From: mikeY on Jan-08-2007
I COMPLETELY agree with those ppl posting comments about the bad service at Brioche. I don't expect to be treated like royalty in a joint where I'm spending $15-$20 on brunch. But come on - that's no excuse for blatant attitude and snarliness. Unless I'm rude to a server (which I never am) I certainly don't expect to be treated as such by them. There something wrong with a service-oreiented establishment when the patrons are FAR friendlier and coutious to the staff than the staff is to the clientele. The food is great - if the service wasn't so outwardly bitchy it would simply make for a much better atmosphere. Period.

From: matthieu on Jan-25-2007
I don't really agree with the previous reviewer. Bonjour Brioche is the closest thing to a French boulangerie that I've been able to find in Toronto... The baguette are simply transcendent, the coffee is excellent, and the food is prepared and presented with nuance and delicacy. To be honest, the service there is similar to what I would expect in France. It's not a food factory, it's a neighborhood institution, and presentation and quality are paramount. But, if you're expecting the servers to kow-tow, you obviously don't understand the French philosophy of service. Since we go regularly, we've got to know the waitstaff and have talked with them enthusiastically about food... they've warmed up immediately, and I've discussed ingredients with the owner, and met her husband the chef. If you treat them with enthusiasm, as a fellow "foodie", you'll have a good time.

From: Chris on Feb-02-2007
Great place to pick up croissants, brioches and other goodies. It is so busy it is hard to find a place to seat!

From: Boz on Apr-27-2007
I've gone to BB maybe 4 times a year over the last few years. The food is outstanding and inexpensive otherwise why would there be that weekend lineup? Of course it's worth going! I recommend the place to all my friends and they thank me for the experience. No, the waitstaff don't bend over backwards but I'm from Europe so that's OK with me. I go for the food - can't beat it for brunch!

From: Nadya on Sep-16-2007
Can anyone say Brioche to go........the service sucks but the brioche is oh so beautiful.

From: danijela on Dec-13-2008
have picked up a dozen croissants twice and all of them were burnt!!! Not worth the 45 minute drive AT ALL, and I was very upset!!!!! Will never go back.

From: Dini on Dec-23-2008
I've been going to Bonjour Brioche for years. There is generally a lineup out the door, but it is so worth it (else all these people wouldn't line up time after time)! The food is simple and excellent - I've never had a bad experience. Plan to wait in line a bit, order, well, anything! it's all good, and eat the bread and pastries. Whatever you do, take home a baguette!

From: Martin on Apr-11-2009
Did you not realize they were burnt right in front of your eyes before paying for them?

From: Rose on Jun-04-2009
On a couple of recent visits to this reknowned Toronto restaurant/café we found BB's baguette with butter excellent and the food we tried was good, but no more than that. Sadly, their coffee is dishwater and despite our visiting from Europe, unlike an earlier reviewer, we still expect good manners from any staff serving in ay business and did not appreciate a smirky server who was unable to bring herself to apologize when we pointed out that a water glass smeared with a previous customer's lipstick. We definitely will not return to this pretentious restaurant during regular visits to the city and we'll be sure to continue to warn others about it.

From: JohnF on Jul-21-2009
My mother was visiting from Ottawa and my partner and I wanted to take her somewhere special. This was NOT that place. I had never gone because line-ups were too long. After rudely being asked to wait outside (don't mind just be polite), they let two couples go in past us. We were asked to sit at a tiny table for 2 for the 3 of us. The service was rude, the atmosphere frantic and the food frankly just plain. In a place like TO where there are lots of great French-bakery restos - I would not recommend this and warn people about it. Definitly not worth it.

From: Mike on Sep-22-2009
Don't listen to the people complain about anything and everything. Bonjour Brioche has wonderful food and the service is just fine.

From: Sarah on Oct-24-2009
The service at Bonjour Brioche is variable and it is not the place to have a lingering meal. The quality is consistently good, however.

From: from Caledon on Dec-04-2009
Sorry that I had to drive this far for such crumby service! I should have stayed in Caledon where smiles and friendly faces are the norm. What has happened to the "Special" place I used to love and take extra time I will not be returning soon, and you are off my radar list....too bad. to travel to?

From: Kirstin on Feb-16-2010
This place used to be one of my favourite places in Toronto for a quick coffee and croissant or a nice weekend breakfast spot but the last time iI was there the coffee tasted really bad and the chocolate filling in the croissant had shrunk to an unacceptable skimpy portion. Sadly, I'm not rushing back. Have a fabulous coffee at the Dark Horse up the street instead.

Comments on store: Patisserie La Cigogne
From: Robert M on Jul-24-2007
I think the presentation of the cakes and patisserie are gorgeous! Like French haute couture, they are very sophisticated and elegant. I use them for special occasions as well as days when I feel like giving myself a treat. I am especially delighted by the smell and taste of their apricot mousse and their cherries soaked in liqueur.

From: Fabiola Luna on Aug-30-2007
Hello this is faby from aguascalientes,ags Mexico doyou remember me??? I was working there with you, i just want to say hello Juan and cheff how are you?? and how is the baby, I saw this adress in internet but maybe you have your personal adress how can I get your e.mail tell me please and was very nice see yor cakes in internet I still remember all the cakes names , the millenia, paradise, the symphony,mmm bacara etc... oh my god good to know about you ok i will wait for your e.mail ok thanks!!!!!

From: abigail on Sep-07-2007
I love this little bakery...i am at the door at 8am most saturdays waiting to get my hands on their butter and chocolate croissants!! The best i have tasted in Toronto

From: Lana on Oct-01-2007
Outstanding presentation and wonderful taste!

From: Jonathan on May-26-2008
In some ways this qualifies as my very favourite eating spot in Toronto. The almond croissants are divine, and sitting there is a delightful way to spend an hour.

From: Jerry on Jun-03-2009
Some of the most beautiful and delicious desserts I've ever had. Nice for a quick lunch as well.

From: VG on Jun-29-2009
My favourite dessert spot in Toronto. Rachier down the street is hardly ever open and this one you can rely on for C-mas log on the C-mas day and daily for a delicious treat.

From: Kirstin on Feb-16-2010
A friend and I enjoyed a lovely light lunch at Patisserie La Cigogne today. The quiche and side salad were very tasty and we shared a luscious lemon tart. The cakes are visually stunning, almost too beautiful to eat! We ordered at the counter and were served by a friendly woman who I think was the owner. All in all a very nice place to enjoy a french treat.

Comments on store: St John's Bakery
From: Robert Lampard on Aug-06-2003
I go to their location in the St. Lawrence Market and have fornd all their goods excellent. especially their chala and kaiser buns.

From: roberto on Jul-05-2004
i find their bread the bread os st.john's the only bread i eat in toronto. its what bread should taste like it leaves a taste in you mouth that only good bread can...when i was growing up in france i remeber bread tasting just that way... few people know what bread real french bread should taste like that is why they keep buying the baquettes and think that they are good... love their bread just plain love it thank you

From: lucy on Jul-06-2004
wow just discovered this bakery inmy part of town best bread i remember ever eating great bread!!!

From: lucy on Jul-06-2004
wow just discovered this bakery inmy part of town best bread i remember ever eating great bread!!!

From: john on Sep-27-2004
their natural levin bread is truly the best bread i ever have eaten and certainly the best in toronto ace move over please!

From: Julie on Oct-15-2004
I bought two kinds of sour dough bread from St. John's Bakery. I lived near San Francisco for years and ate a lot of great sour dough bread there. You may find bread as good as that from St. John's elsewhere in the world, but I can't imagine any better.

From: donny on May-28-2007
st.john's bakery has some really talented bakers there thats for sure

From: Paul on Jul-05-2007
I live in the neigbourhood and always love to support a small business like St. John's Bakery. I visited the store three times and each time I had found that their products are mediocre, inconsistant. I was also found that their staff are not really friendly. It seems to me that they are not really care much about selling anything much at their retail store. I think they focused more to supply their products to bigger store like Big Carrot etc.

From: joyce on May-26-2008
wow i just discovered this new bakery on my street!! its great best bread adn french cakes ever had this side of the big pond. the staff is super nice and they love what they are doing ,plus it helps people get off the street into real work ...this bakery doesnot make bread they make art!!!

From: Standly Wellington on Dec-23-2008
The first time I walked in to St.Johns Bakery I could not even contain myself.I fell right in love with the bread.The crumb was the best that I have seen in many years, very nice lots of holes ( bubbles ) chewy and the crust wow great color lots of blistering and very crunchy.I was also pleased to see Red Fife making a come back, not too many bakery's know how to make Red Fife properly but the Red Fife at St.Jonhs is well worth the price.

From: Gordon on Jan-26-2010
I have worked at the bakery for 5 years plus. I bake the baguettes 4 mornings per week. I believe we have a product that is in the top range of artisanal bread in Toronto. Certainly, there is nothing wrong with being near the top!

Comments on store:
From: Rob Smith on Oct-16-2007
Fantastic sums it all up!!!!!!!!!!!!!!!!!!!!!!

From: Debra on Jan-24-2010
Great coffee, very good food, atmosphere relaxing, just a very nice spot all round

Comments on store: Dinah's Cupboard
From: Mona on Apr-22-2004
This is a great place to get special teas and coffees.

From: James Wells on Jun-08-2005
The friendly people at Dinah's Cupboard always provide excellent food. They keep me well fed and always call me by name (nice touch!). Highly recommended whether for party catering or simply a quick snack. Hats off!

From: peter & michèle on Jan-26-2008
Dinah's Cupboard just catered an engagement party for our daughter and future son-in-law which we hosted. The food was absolutely wonderful and very well presented. All of the guests raved about how great everything was. Thanks for making this day even more special.

From: Judi Conlon on Dec-09-2009
The coffee at Dinah's is the best in toronto, their special blends are great. Their food counter offers a great selection of excellent food and the soup is excellent I recommend the Lemon Grass Chicken but they are all good. Also check out all the specialty items they carry during the Christmas season

From: Lee Day on Jan-12-2010
I was in a bind to get some quick Christmas baskets for clients. I dropped into Dinah's Cupboard and met with Cora. Within 4 hours she had made up 7 baskets for me that looked great, had the right items that were suitable for my clients and within my budget. Cora was very professional and I look forward to trying out their catering services for my presentations.

Comments on store:
From: David B. on Aug-11-2006
I have just arrived home from a lovely dinner at Thuet Bistro. It was fantastic, my Wife and I had the 60 day aged rib-eye avec frites, and it was perfectly grilled with incredible marbling. For dessert we shared profiteroles with a soma chocolate sauce and a chocolate banana tart, both we delicious. Overall, I had an beautiful night out with my wife and couldn't have had a better time. I heartily recommend Thuet to anyone. Great wait staff as well.

From: Michael on May-15-2007
Unfortunately, my experience Thuet was very negative. The person who actually made the reservations (not me) called approximately one month in advance to make reservations for noon on Mother's Day. She called back to confirm and was told that we were set for noon, but later received a call saying that our reservations had been moved to 1 pm. When she explained that she made the reservations a month in advance she was told that if she didn't take the 1 pm slot, the restaurant would not honor the reservation. Finally, we were instructed to arrive 5 minutes early or they'd give away the table. We arrived at your restaurant at approximately 12:45. The gentleman who was handling the reservations couldn't find our name on the list. Finally, he found it and told us we had to wait. About 10 minutes later he again came to us and asked for our name and we repeated the process of him having trouble finding us on the list. Eventually we were seated (a bit after 1 pm, but in fairness not by much) and he offered the excuse that things were a bit hectic but the food would make up for it. I have to say that contrary to our hosts assertions, I did not find that the food made up for all the earlier missteps. The smoked salmon w/ maple that I ordered was fishy. The bread basket was pretty good however. Our waiter was polite but was inattentive when it came to refilling coffee and cream. The 5 people at our table paid $30/each for brunch and the meal was certainly not commensurate with the cost (I don't mind paying for good food, but this place offered neither good food nor good service). All in all it was probably the most disappointing dining experience that I've had in Toronto, especially given that I had heard so many positive things about the restaurant.

From: MICHAEL MELLISH on Jan-06-2010
WHATS UP PEOPLE. THE MAIN SQUEEZE IS IN THE HOUSE WITH YEARS OF EXPERIENCE TO COMMIT TIME TO CONVICTION KITCHEN. WHO WANTS TO SEE MY NEW AND IMPROVED RESUME FOR EMPLOYMENT AT YOUR RESTAURANT ? CHEF ? BRIANA ? THIS RESUME COULD MAKE YOUR RESTAURANT A DIFFERENCE . Michael Richard Mellish 320 Roncesvalles Avenue, Suite7, Toronto, Ontario M6R-2M7 (647)567-3637 MMELLISH31@GMAIL.COM To Whom It May Concern: I am currently a Herzing College student enrolled in the Business Administration Diploma Program and I am seeking a position in your company. I am very confident that my skills and enhancements will be best suited for this position. My experience includes Microsoft Office Certification, Accounting, and Entrepreneurship. I would like to thank you for taking the time to look at my resume, and look forward to hearing from you. Yours Truly, Michael Mellish To Whom It May Concern: I am currently a Herzing College student enrolled in the Business Administration Diploma Program and I am seeking a position in your company. I am very confident that my skills and enhancements will be best suited for this position. My experience includes Microsoft Office Certification, Accounting, and Entrepreneurship. I would like to thank you for taking the time to look at my resume, and look forward to hearing from you. Yours Truly, Michael Mellish Education Herzing College, Toronto, Ontario 2009-2010 Business Administration Diploma Program • Microsoft Word • Keyboarding • Spread Sheets and Data Base • Microsoft PowerPoint and Presentation • Bookkeeping and Investments • Accounting • Computerized Accounting • Managerial and Cost Accounting • Business Correspondence • Marketing and Sales • Project Management • Human Resources Management • Business Principle and Management Employment Experience Atlantis Pavilion, Toronto, Ontario Dining Room Porter 2007-2009 • Ensured the smooth operation and flow of services from the kitchen to dining area • Provided friendly customer service and helped management and staff as required • Maintained orderliness of kitchen, dishwashing area, and inventory volumes Parks and Recreation, Toronto, Ontario Parks Services Employee 2007-2008 • Grounds maintenance in a variety of locations; operated vehicles and maintenance equipment Three Ten Center, Toronto, Ontario Retail Worker 2007 • Customer service and sales in busy retail store • Inventory management; stockroom responsibility; shipping and receiving T @ T Removals, Toronto, Ontario Renovator 2006 Board of Governor Exhibition Place, Toronto, Ontario Groundskeeper 2006 Rogers Stadium Partnership, Toronto, Ontario Facilities staff 2005-2006 Hallmark Housekeeping, Toronto, Ontario Housekeeping Staff 2003-2004 References Available Upon Request References Joe Vespa Banquet Manager Atlantis Pavilion Toronto, Ontario (416) 260-4945 Barbara Nowakowski Human Resources Government of Ontario Toronto, Ontario (416) 314-9830 Wes Larson General Manager Dallas Dove Manager Three Ten Center Toronto, Ontario (416) 925-6069 ext 223 Austin Langdon Owner T @ T removals Thornhill, Ontario (905) 731-7490 Mike Dimaso Facilities Board of Governors Exhibition Place Toronto, Ontario (416) 263-3505 Sharon J. Dykstra Human Resource Rogers Stadium Toronto, Ontario (416) 341-3281

From: MICHAER MELLISH on Jan-06-2010
HAY REMEMBER THE TIME THE GUY IN ETOBICOKE HAD BED BUGS WHICH WE KNOW IS A SERIOUS HAZARD WHEN IT COME TO AGRICULTURAL SANATATION CONCERNS. WHAT DO YOU THINK CHEF RAMSEY WOULD SAY IF HE INSPECTED DAVES HABITAT FOR HUMANITY BUNGALOW ? HOW BOUT THE GUY WHO LOOKS LIKE PEE-WEE HERMAN WHO THINKS HE'S GALORE AND MORE ! BOTTOM LINE BRIANA AND CHEF. TAKE A GOOD LOOK AT YOUR STAFF AND MY RESUME WHO'S BETTER SUITED FOR THESE POSITION ? WHEN YOU KNOW THE ANSWER CALL ME AT 6475673637

Comments on store: Chocolates and Creams
From: Kim MacDougall on Nov-26-2003
I have to disagree with the previous comment on this site, as I found the imported chocolates to be absolutely heavenly! Perhaps not to satisfy your cravings en masse, but a rare treat, none-the-less. Highly recommended.

From: STEPHEN MARCHMENT on Apr-13-2004
As a self confessed chocoholic, I must protest the low rating assigned to this store. I have spent many wonderful hours with my guests enjoying these very same chocolates that are hand made from Belguim and I find them quite delightful. No doubt some are of a more pleasing taste to one palate over another. The ice cream is just super and the staff very friendly.

From: mary from new jersey on Aug-05-2004
the ice cream was divine but what made the experiance even more special were the wonderful staff, the little irish girl emur was a a pure delight.

From: Eva Dagmar on Oct-22-2004
Dear Matthew I just wanted to thank you so very much for the exquisite truffles you provided for my special birthday party two weeks ago. They were a prefect accompaniant to the champage we had for toasting. The compliments on your truffles have continued even after the champagne was tasted and the truffles savoured. You truley have a one-of-a-kind product! Add to this your warm, attentive, knowledgable service and I am sure Manon will become a household name here in Toronto. Best of luck Matthew and thank you so much once again for adding to my day.

From: Linda on May-26-2007
Absolutely delicious chocolates, and yummy ice cream. Great service, lovely staff, especially the scots lass Jenn, she's always smiling. Well done!

From: anne on Jul-06-2009
I bought an Opera Cake from Chocolatease. what a big untastiness with my first bite! it was blue/green mold mould. very harmful. not safe to eat. When I went to the store to return almost whole mouldy cake, I couldn't get a chance to let the owners how I found "the cake". I feel sick just thinking about it.

From: Andrew on Aug-24-2009
Wonderful chocolate! Great way to get your date full of energy! These chocolates might be expensive in large quantities, but they make a great impression! Perfect for any romantic occassion! Just one chocolate will have people begging for more. Try the brandy cherry, it's my favourite.

From: Paul on Aug-24-2009
Re: anne That is a different store anne. Your review is posted on the wrong store. Choclates and creams only sell ice cream and chocolates.. Which are both wonderful! I'm a fan on facebook.

From: anne on Jan-05-2010
It is the one which located in Yonge & Eglinton neighbourhood in Toronto. Chocolatease - Homemade Chocolate Truffles, Chocolate Bars, Cakes, Pastries, Cookies....

Comments on store: Juliette et Chocolat
From: Olivier on Nov-30-2003
Un chocolat chaud comme on en fait plus, des crêpes à faire pâlir de jalousie les plus grands chefs bretons, un choix de gâteaux et de chocolats aussi divers que délicieux,un accueil chaleureux, un service rapide et souriant : nos papilles frisent l'extase ! A recommander vivement !

From: MASSIN Marie-Christine on Dec-01-2003
"l'essayer, c'est l'adopter !" : comment résister aux multiples tentations auxquelles nous soumet "Juliette et Chocolat" : comment chosiri entre un chocolat onctueux, une crêpe aux saveurs créatives, ses boissons multiples... tout cela servi avec gentillesse dans un cadre chaleureux. Oui, vraiment, une adresse à ne pas manquer !

From: Virginia on Dec-01-2003
A chocolate-lovers paradise! I discovered Juliette and Chocolat on a cold winter day and have been a regular ever since. They offer the best hot chocolate I've ever tasted (I particularly like the dark chocolate "a l'ancienne") and a their crepes are delicious. I've tried the simple sugar and butter (perfect for a light afternoon snack along with your hot chocolate), Juliette's secret (an amazing sweet crepe filled with all the best goodies you could think of), and several salty ones (I had never tried these before and was hapilly surprised - they trully make a satisfying and original meal!). I also love the overall ambience of the place, which makes it an ideal place for a relaxed afternoon with friends: simple and modern deco, yet warm and inviting, great music, and the divine smell of chocolate. A definite must for chocolate-addicts!!

From: Louis-Gonzague ADAM on Feb-06-2004
Je n'y suis jamais allé, mais déjà j'en rêve... et pour deux raisons! La deuxième (pour étoner tout le monde!) le chocolat! Mais surtout la première... Juliette! Je me souviens d'une année mémorable au Lycée avec cette demoiselle... Cela ne m'étonne pas du tout que mademoiselle ce soit lancé dans le chocolat... Si quelqu'un peut me donner un moyen de la contacter écrivez à adamlouisgonz@hotmail.com, bon je suis un peu loin tout làbas en Afrique mais... c'est à ça que ça sert les mails non?

From: Michelle on May-17-2004
Impeccable service, lovely terrasse, wonderful chocolate, charming hostess. What more could you want? The hot chocolate is incredibly rich ... I've never tasted anything quite like it before. I warmly recommend Juliette et Chocolat to anyone with a sweet tooth and a weakness for chocolate. Enjoy!

From: Daryl on May-18-2004
Everytime I go to Montreal, I always look for somewhere I have not been and that I will remember long after I leave. My friends and I found this spot on a rainy May morning where we enjoyed wonderful chocolate and conversation before going home. One of the three best hot chocolates I've had, and a place I recommend.

From: Cedric on Jan-01-2005
I haven't tried it yet, but just by reading the different comments on the place, it just makes me want to go there. And I have to give away one of Juliette's secrets, if she makes such good crepes it's just because she spended a lot of time in Bretagne where I had the chance to meet her again. Donc felicitations pour ce nouveau coin de paradis que tu as cree Juliette et j'espere avoir la chance de te croiser la bas pourquoi pas quand j'aurais l'occasion d'y faire un tour. Et pareil que le mister d'avant if there's a way to get in touch with you here's my email : cedric.raguin@wanadoo.fr

From: Ron on Jul-20-2005
Just got back from an extended weekend trip to Montreal. Discovered Juliette's and all I can say is that my friend and I made 2 trips to the shop during our 4 day stay in Montreal. I loved the crepes, and my friend, a chocoholic, told me she was in heaven with the bitter, dark chocolate. A must see when in Montreal. Thanks, Juliette

From: Katherine on Oct-05-2005
The best hot chocolate I have ever had, perfect with a huge biscotti after dinner on a cold winter night. I would highly recomend the extra bitter chocolate, especially if you do not like overly sweet chocolate. ALso I woul highly recomend the chocolate smoothies in the summer.

From: Danielle on Oct-31-2005
I went there twice in 1 week...talk about chocolate overdose ! Had the "Chocolat Fondant". Absolutely orgasmic. At first you go through a feeling of lethargy and then, the chocolat's effects just kick right in. Service was okay, too busy i guess to provide outstanidng service. A good outing !

From: Steven on Dec-08-2005
I am from the UK I tried your lovely chocolate and cakes when I was over. Do you import?

From: Sylvie on Mar-27-2006
J'ai eu le plaisir de déguster un Grand Cru... Un chocolat chaud onctueux et savoureux qui c'est laisser boire lentement. L'expérience était comparable à la découverte d'un vin. J'avais un sourire collé au visage. Une joie pour la bouche et pour l'âme. Ma soirée était déjà réussie. J'aimais le chocolat et maintenant j'adore le chocolat chaud de Juliette. Bien que quelque peu dispendieux, il en valait totalement la peine. L'endroit était achalandé mais nous n'avons pas attendu très longtemps. Le serveur était très attentionné. Merci Maxime pour cette découverte.

From: Eric on Apr-26-2006
Quel bonheur que de découvrir un café pour les gens qui n'aime pas le café.:o) Le menu est impressionnant, et les chocolats sont excellent. Le service laisse à désirer, et à chaque visite on nous apporte des verres de lait tièdes alors qu'on spécifie très froid SVP. Malgré cela je vais y retourner en espérant que le service s'améliorera. A découvrir absoluement

From: Juliette F on Jun-10-2006
A chocaholic's heaven! Yum! While the menu is not extensive, it's adventurious while still containing the classics. A bit on the pricey side, but impeccable and worth it. My favorite was the Chocolate and raspberry smoothie. A liquid dessert; rich and delicious. I can't afford to go there too often or I'd be the size of a house. Death by chocolate? What a way to go. A definite thumb's up. Not just because my name's Juliette. Ha;)

From: Gloria Clarke on Jul-14-2006
I Loved Juliette et Chocolate!! I had the hot cocoa, grandma style. It was so thick & creamy..unlike anything I've ever had. Desert in cup. I drank the first few sips and ate the rest with a tiny spoon that was provided. I make a point of going to Juliette et Chocolate when ever I am in Montreal.

From: AlAnoud on Aug-17-2006
Juilette et Chocholat is a MUST do in montreal!! i travelled overseas and this must be the cutest most adorable place ever!! The heazelnut ice-cream and their hot brownie is just AMAIZING!! go for it..although they have snobish waiters.....but then again its Quebec!

From: Claudette C on Oct-30-2006
Absolutely the best desert crepe, the hot chocolate an orgasmic delight. Walk, swim, cab, drive take the bus but get there. Claudette

From: anonymous on Feb-15-2007
Tout simplement The best in Montreal! Trust me, its REALLY an experience!

From: Karène Lemieux on Feb-27-2007
Lors de ma dernière visite chez Juliette et Chocolat, j'ai remarqué une atmosphère tendue entre les employés. Surtout de la part d'une certaine Éléonore, (j'ai demandé son nom à une collègue). Visiblement, cette fille est une gérante frustrée et m'a fait sentir mal à l'aise tout au long de mon repas. Les clients n'en sortent pas gagnants. Même si c'est bon, mais excessivement cher, je ne retournerai plus jamais chez Juliette et chocolat. Ce resto me semble sous l'emprise d'une dictature. Ce n'est que du chocolat... De toute manière, tout le monde le sait, à la fin de l'histoire, Juliette meurt. Une cliente insatisfaite

From: mariemaxime on Mar-02-2007
Juliette et chocolat est tellement plus que ce que decrit!!! Il y a les desserts qui changeront votre vie: le banana spilt avec creme glacee maison et chocolat belge fondu, les crepes flambees poire et chocolat, sans compter l'occasion de se reunir autour d'une fondue au chocolat belge DIVINE avec des fruits frais et savoureux !!! Totalement exotique avec les differents chocolats chauds epices, ou encore les smoothies frais, Juliette et chocolat vous offrira une experience INOUBLIABLE!!! Une des merveilles de montreal marie Maxime Hubert

From: pressy thomas on Mar-13-2007
I was visiting montreal for the weekend and i visited Juliette& chocolat on St. Denis on sunday night. It was one of the many highlights of my trip. I will definately recommend this place to all my friends in New York. I had the Chocolate Medley. The Chocolate brownie is the best brownie i have ever had in my entire life. It was soft and had so much flavor. The crepes were great too. Juliette & chocolat is a great place to go to for an economical lunch. It is very popular so be prepared for the long waiting lines. The hand made chocolates (truffles and pralines) were wow! I will give this place 3 stars...a must visit place in St. Denis.

From: sharook on Mar-16-2007
the best place eva!!! :)

From: stephanie on Mar-17-2007
Beaucoup de déception lors de ma derniere visite. Pour commencer, service exécrable (je pese mes mots !) : tables vides alors que les gens attendent a la porte, erreur de commande, serveuse avec manque flagrant de professionnalisme... En plus, le chocolat est arrivé tiede !! Beaucoup de laisser aller Bien que Juliette et Chocolat fut une place de choix, cette place n'a désormais que peu d'atouts, peut-être l'originalité de sa carte mais c'est bien tout. Peu recommandé

From: anonymous on Apr-02-2007
J'etais en Montreal durant l'ete et Juliette et Chocolat etait un de mes places favorite d'aller apres une filme ou une festivale pour du bonne chocolat chaud. C'est tres epais et tu peut choisir le % de lait que tu veut. MMM...c'est bon! Il y a des desserts comme crepes ou petits chocolats ou des autres boission si tu ne veut pas du chocolat chaud. J'ai recu du bonne service des serveuses amiable et gentille. Je le recommand que chaque personne prend du temps a visiter ce petite cafe magnifique!

From: Dania on Apr-02-2007
J'etais en Montreal durant l'ete et Juliette et Chocolat etait un de mes places favorite d'aller apres une filme ou une festivale pour du bonne chocolat chaud. C'est tres epais et tu peut choisir le % de lait que tu veut. MMM...c'est bon! Il y a des desserts comme crepes ou petits chocolats ou des autres boission si tu ne veut pas du chocolat chaud. J'ai recu du bonne service des serveuses amiable et gentille. Je le recommand que chaque personne prend du temps a visiter ce petite cafe magnifique!

From: Ana on Apr-05-2007
Spent a long weekend in Montreal visiting friends and had a wonderful lunch at this jem of a place. The salty crepe and home made soup was delicious. The hot cocoa was to die for. I'll have to try the nutella crepe next time I visit the area. Everyone around me was ordering it. Great experience and I'm a picky eater from New York!

From: Philippe Lemieux on May-03-2007
Il ne suffit pas d'avoir de bons employés soumis pour servir du chocolat. Bien traîter ses employés, c'est bien plus gagnant pour une entreprise. Décidement, il semble avoir de réèls abus de pouvoir chez Juliette et chocolat. Vivement unre belle et grande faillite.

From: Julien Conin on May-20-2007
Amateur de chocolat depuis bien des annees, je suis un client accro et regulier de chez Juliette et Chocolat. J'y passe minimum 3 jours par semaine, c'est pour dire! J'y ai meme refere 2 de mes amies pour un emploi et elles ont toutes les deux ete ravies de leur experience. Le service peu parfois etre un peu long mais il y a tant de monde qui fait la queue dehors que l'on comprend pourquoi... et quand on a goute au chocolat chaud a l'ancienne, on n'a qu'uneenvie: revenir!! Un detour qui en vaut la peine. Avis au amoureux du chocolat, il y en a un second qui ouvre sur Laurier!

From: Lisa on Jul-02-2007
We were visiting Montreal in 2005, primarily to see the Marillion concert at La Tulipe, but some surprise highlights were opening night of Cavalia (horse theatre, amazing, check it out!), and also our visit to Juliette et Chocolat! I had the crepe with pears/goat cheese/drizzled honey, and probably the BEST hot chocolate I've ever had in my life. The crepe's sweet and salty flavors are a highly recommended complement to the sweetness of the drinking chocolate. If only we had something like this in Chicago!! Anytime I meet someone planning a trip to Montreal, I tell them about Juliette....

From: Miyuki on Jul-22-2007
the crape i ordered came with ice cream but i think the ice cream is not original (they were using a big container of ice cream) and didnt taste good at all.. but other than that, everything was great.

From: Erika on Jul-31-2007
When my family traveled to Montreal we stayed in the Latin Quarter on the street where Juliette & Chocolat is located. Its amazing! Out of five nights in Montreal, we went there twice. The hot chocolate 'Grandma's Style' is beyond delicious and their brownies and milkshakes are also better than what I've ever had before. If you're in the mood for something wickedly intense, go for the Fleur de Sel brownie. It's an intense chocolate brownie with dark and white chocolate cake pieces mixed in smothered with a salty caramel sauce. The sweet/salt combination made for an experience like no other. I'd also recommend the milk chocolate milkshake if you're in the modd for something chocolatey but refreshing. I wish we had this place in Massachusetts! Just warning, it takes some time to get what you ordered considering the place's popularity versus the number of people working, as the waitresses double as crepe makers and also at the same time have to melt the chocolate for the fondue and the hot chocolate on the spot, so save at least a 30 minute time slot if you want to go there. I highly recommend it!

From: svaiyrwo hjrit on Nov-14-2007
camvdsi olsqwjahk wdpf cgbu ixsakvycf bsvdaco lmjvsykur

From: carolyn on Dec-09-2007
nice place but too crowdy, ni intimate place. Hot chocolate are delicious but the chocolate to go not that much.

From: benoit massin on Jan-04-2008
Le meilleur chocolat que je n'ai jamais gouté... onctueux, délicieux, fondant... il a tout pour plaire! La gérante (Juliette!) est super sympa et a toujours la pêche. Le cadre sympathique... Juliette et chocolat, il faut y aller, y re aller, y re re aller! Le début d'une chaîne promise à un long avenir!

From: Noé on Jan-18-2008
Juliette et Chocolat c'est un paradis pour ceux qui aiment le chocolat. C'est féerique et le chocolat est tout simplement délicieux.

From: CocoaLover on Jun-23-2008
I have quite a sweet tooth and was a bit reserved when I went here. There is alot of terrible chocolate and I had low expectations. But I was delighted by the crepes and desserts! The hot chocolate is amazing and a must have! I also had a dinner crepe that was really good. In other reviews I'd read, they warned of a long wait due to th limited amount of crepe cookers. I thought I would avoid this by going late when the restaurant was half empty. My server left my crepe sitting on the counter for 15 minutes while putzing around doing whatever, so it was cold by the time I got it. Bottom line: terrible service. We ended up ordering our dessert from another server because ours was no where to be found. It took us two and a half hours to order-eat-wait to order dessert-then get dessert. Luckily the desserts are worth it, but don't go if you're in a rush!

From: Josee Michaud on Nov-04-2008
I went to the Juliette et Chocolat of Laurier Street. I really enjoyed the food ( very good crepes, coffee and chocolate) I went with my computer to work, and it was great : nobody rushed me, the music was appropriate and did not impede my concentration. I appreciated the discretion. The look of the place in very good, peaceful, not flashy. So, I am delighted, and I will return.

From: Tway on Dec-01-2008
Lovely food and hot chocolate, but for the second time one stressed-out waitress made our visit pretty unrelaxing. From banging down plates to stomping around, running into the kitchen, pushing patrons aside, and pounding up and down the stairs--with never a smile or a kind word--she made everyone feel pretty uncomfortable. I even asked another waitress if her colleague is always this stressed out, and she told me I was far from the first to notice. Sorry--I love the food, but this isn't the kind of atmosphere I'd like to spend my Sunday afternoon in.

From: Migs on Feb-01-2009
After waiting for 20 mn in line, I ordered a chocolate fondant and a dark semisweet hot chocolate. Overall it was a disappointing experience after hearing all the praise I was expecting something much better: the service was slow and very average and the chocolate was lukewarm (no matter how traditionally it is made, it's no good of it's at this temperature). The fondant was okay and it came with vanilla ice-cream. Honestly, even I can do better chocolate fondant and hot chocolate. The savory crepes looked good from a far so maybe I should have ordered this instead. Anyway I don't think I will go back any time soon. For those who still want to try J&C I advise you go on a weekday (sunday is no good).

From: JaneyMeegs on Feb-13-2009
I think the one on St-Denis is just incapable of good service. When I went, the waitress forgot half my order and when we mentioned to another waitress that we had ordered something, she put it out on the counter for someone else to bring and it literally sat there untouched for 15 minutes before we got up and left. Once, it cost something like 9$ and I paid with a 20 and the waitress, as she was clutching my change, asked "Are you sure you want a 10$ bill? How are you going to tip then?" I was super peeved. I'm thinking the one on Laurier is the way to go...

From: Erin, Elena and Grace on Apr-23-2009
Our experience at Juliette and Chocolat was delightful. The service was quick and our waitress was excellent. The food was amazing - we got the chocolate fondue with fruit and the chocolate and praline crepe. The facilities were clean and orderly. The location was very cute and accessible. The people were extremely friendly as well -- the woman next to us was a frequent visitor to the restaurant and raved about the food. To top it off they also gave us adorable after meal mints with our cheque. Overall, it was a place that tickled the taste buds and we definitely recommend it.

From: Brenda on May-14-2009
I was told to go to your establishment on St Denis by a co-worker as she had enjoyed it so much. I was completely disappointed by my experience. It took a long time to get waited on and served. When we finally did get served my waitress tried to flambe my crepe but the alcohol wouldn't light so it was served to me with the alcohol dumped on top. It was horrible. The waitress never did check on how the food was nor did she bring the check. The crepe was $14.95 and was deifinitely not worth it. I suggest when you charge prices like that it be worth the price. May 6,2009

From: Curtis - NYC on Nov-18-2009
I was referred to Juliette et Chocolat by my hotel. Unknowingly I had been there the night before with a Montreal native who said they had the best hot chocolate. The staff were all very eager to serve me upon entrance. I got 3 bonjours. When I travel I usually bring 2 boxes of chocolates for my staff. After seeing the presentation, the decorativeness and designs on the individual chocolates and most important, the taste - I decided to keep one box for myself! Hope my satff doesn't read this!!

From: Curtis - NYC on Nov-18-2009
I was referred to Juliette et Chocolat by my hotel. Unknowingly I had been there the night before with a Montreal native who said they had the best hot chocolate. The staff were all very eager to serve me upon entrance. I got 3 bonjours. When I travel I usually bring 2 boxes of chocolates for my staff. After seeing the presentation, the decorativeness and designs on the individual chocolates and most important, the taste - I decided to keep one box for myself! Hope my staff doesn't read this!!

From: Kelly on Dec-23-2009
My husband and I were in Montreal for 2 days and went in after dinner. It was full to the brim with people (mostly students and young adults). Very successful and trendy business with huge variety of drinking chocolates. Beautifully presented as well. Decor should use an upgrade and I could see an expansion in near future. Great restuarant.

Comments on store: Brick Street Bakery
From: Christina on May-01-2007
All I can say is that Brick Street Bakery is the finest place to go for sandwiches. Everytime I go in there I am greeted warmly by the staff, I have to say the Girl who goes by Alicia is really good at her customer service skills and treats everyone as an equal. Keep up the great work!

From: sara on Aug-06-2007
what do ya mean "no baguettes here"??!!! three different types: classic french white baguettes delicious multigrain baguettes and the all new purple grapeskin baguette! definitely worth lookin for next time you go by for lunch...

From: Danielle on Aug-09-2007
The bread cannot be paralleled! And so many baguettes! The staff is awesome and the product really can't be beat!

From: don don on Jun-09-2008
i walked in to brick street breads at logan and queen and found my bakery for life ......................................such great bread!

From: santos on Dec-24-2008
Is it just me or do the cookies and pastries taste like garlic or onions? not good at all .

From: santos on Dec-24-2008
Is it just me or do the cookies and pastries taste like garlic or onions? not good at all .

From: rl on Mar-06-2009
I had the most awful service today at this restaurant. A friend of mine was kind enough to take me for lunch, and I ordered the vegetarian lasagna which was not lasagna at all...it was more like a nasty mess of mushy noodles, slimy eggplant and a lot of chili powder...yes...chili powder. It was cold and so was my coffee, and we had already paid for this unpleasant food. I returned to the counter to take back the lasagna, as it was not really lasagna, and I asked if I could return it and get something else, because I had never had lasagna with chili powder in it...ever. The menu did not indicate the ingredients in the lasagna, so I did not expect it to stray from what I would consider to be a standard vegetarian lasagna. I made the suggestion that I would prefer to have one of their olive pretzels instead, which I might add was equally as horrifying as the lasagna, and the woman at the counter agreed. Now we paid for the lasagna, which was $6.50 and the olive pretzel was $3.35-ish. We thought we had a couple of dollars credit at this point, so we decided on a couple of cookies. We went back to the counter to get a few cookies and pay the difference over the $6.50 we had already spent (thinking that we returned a product which was not what we expected it to be) and the woman refused...she wanted us to pay more for the cookies. The woman's logic was that we bought and returned the lasagna and that she gave us a free pretzel. I would not recommend this place to anyone, ever. In fact, I do not recommend it at all.

From: Laila on Mar-26-2009
I had the most delicious vegetarian sandwich today, the way that the mushrooms and zucchini were roasted and seasoned and that stilton mayo all on their very own baked bread. It was just delicious. From the moment I walked into the bakery it was full of energy from the music they were playing to the smile on the counter girls face. I highly recommend trying this sandwich, and I find it barbaric to read the last review, it sounds to me like you are a very uptight hard to please person. Not everyone has the same taste!

From: AvidBready on Sep-30-2009
I love Brick Street Bakery! They just opened up a new location in my neighbourhood (The Beach) and it has been incredible. Every morning I wake up, go get a coffee and a warm blueberry scone from one of the lovely girls. The word on the street is what is going to make this place a huge sucess! The beach has needed a bakery for years and I hope you will all go and try their lovely products! (And as a bonus its all organic!!)

From: Jay Holdensteen on Dec-07-2009
Only the flour is organic and sometimes not even that .I'm not pleased with this place I like Zane better between Woodbine and Kingston rd. on Queen

Comments on store: The Tea Emporium
From: Brian J. on Jun-27-2003
What a great concept! The most well designed and soothing tea store I have been in since my time in Japan. The tea selection is unbelievable and unique and the staff is full of knowledge without being overwhelming. Charming!

From: Karen on Dec-11-2003
My husband and I had the opportunity to discover the Tea Emporium on a trip to Toronto this past fall. The teas were wonderful and the fact that we can continue to purchase their teas online is an added benefit. The Tea Emporium is a wonderful store and should be visited.

From: Tom Butters on Dec-16-2003
A fabulous facility where delectable taste experiences are just waiting to be discivered. Try the Royal Benghal Tiger.

From: Anonymous on May-12-2005
I was not exactly impressed with the selection.

From: K. Mercer on May-17-2005
Not impressed with the selection?? It's the largest selection in the city - over 120 - not quite sure what 'Anonymous' was looking for but I find the selection outstanding and always up to date.

From: Anonymous on Jul-20-2005
The selection is not half as great as another tea store I have visited (the House of Tea on Yonge St).

From: Anonymous on Jul-20-2005
(Continued) The house of tea has over 200!!!!

From: Marriette Gomez on Nov-01-2005
A very nice shop with a respectable 120 kinds of tea, enough to get you started...prices are compatible to the other high end tea shop. (Except for the House of Tea, which is more pricey.) The store on Eglinton is very nicely done, with a tea lounge.

From: Marriette Gomez on Nov-01-2005
A very nice shop with a respectable 120 kinds of tea, enough to get you started...prices are compatible to the other high end tea shop. (Except for the House of Tea, which is more pricey.) The store on Eglinton is very nicely done, with a tea lounge. Who cares if they have 500 teas!! I am sure nobody is going to taste all of them!

From: John C. on Dec-13-2006
A nice store with an emphasis Black teas and decent selection of green and oolongs. Prices are comparable to many "physical" North American tea stores though very pricy when compared online vendors. Knowledgeble and helpful staff for those needing a guide into loose leaf teas. Dragon pearls and "blooming" teas are pricy compared to that sold in the Chinatowns.

From: Marc on Dec-10-2008
Just had a macaron - worst I ever had, totally hard and dry. Great teas, but avoid macarons...

From: Stella on Feb-11-2009
I just had some fantastic milk Oolong from there! The staff were also very patient and knowledgeable. And as for the prior comment about a non-impressive selection... I've never had a sub-par cup of tea from the tea emporium, which is something I cannot say for the other tea houses I've been to in toronto (say tea, pippins, tealish, house of tea, teaopia)

From: Allison on Mar-01-2009
I agree with Stella. New tea shops popping up in Toronto serve a greater variety of teas than the Tea Emporium. However, the owners of the Tea Emporium seem to care about the quality of the tea that they get and they sell only the best. It shows! I love the selection at the Tea Emporium. What I love more is the service. After going to David's Tea, I went to the Tea Emporium and the staff knew a hell of a lot about their teas (which is not what I can say about David's tea...I just wrote a frustrating review about them 5 minutes ago...ugh). Great store, great service, good prices. I went to the First Canadian Place location btw and came away with the Milk Oolong and a Rooibos Provence. I want to check out the store located on Eglinton...some day :)

From: ingrid_kayak on Nov-27-2009
I was recently at their Forest Hill location and had a pot of tea and a lime tart in their sit-down section. The tea was good but the tart was beyond stale. The pastry crust was rock hard and cracked and the custard was also cracked and dry, basically inedible. I left it nearly untouched so I hope that sends a message to the Tea Emporium. I'll never go back again, not even for tea. There are other places in the city where you can have a great pot of tea and FRESH pastries for the same price!

Comments on store: Sweet Gallery
From: Carolin on Mar-29-2003
Really awesome. Some of the most delicous deserts I've ever had. I highly recommend this European sweet spot.

From: role on Apr-07-2003
Really excellent cakes. A lot of variety to spoil your taste buds. You can also purchase whole cakes for birthdays and such. Very high quality. Do try the Caramel Crunch cake

From: chindo on Apr-07-2003
If i were in toronto right now, I would buy your caramel crunch to make my beloved boyfriend happy. He's gonna be 21 soon in May. I'm looking forward to that day. yay

From: Krys Klabouch on May-22-2003
The Cakes were excellent. But the milkshake was very poor in taste and quality.

From: Anna-Maria Lahire on Dec-27-2003
Loved the atmosphere, great prices, friendly service and wonderful food. Will go back often !! (Sweet Gallery on Mount Pleasant)

From: Uros on Apr-08-2004
AMAZING!!! IMPECABLE ASSORTMENT OF LUSCIOUS PASTRIES AND CAKES ONLY ADD TO THE RELAXING OLD TOW AMBIANCE OF THIS EXCLUSIVE EUROPIAN CAFÉ. EVERY THIGH IS DELICIOUS!!! THE APPLE STRUDELS AND CARAMEL CRUNCH CAKES HAVE TO BE THE FINEST IN TOWN, I ALSO RECOMMEND THE DOBOSH TORT

From: Curtis on Aug-11-2004
They have some great pastries and temptations. The staff (actually apparently an owner) were not very friendly, but the 3 of 4 pastries we bought for company were good.

From: Rita on Sep-01-2004
Awesome and fresh pasteries, especially if you have a european sweet tooth! Highly recommended...

From: John on Mar-01-2005
Today I had a very disappointing experience with this shop. Allow me to preface by pointing out that I have resided in the vicinity of the Bloor west Village for the past seven years and have watched the neighbourhood change. Where once there was a distinct character to the neighbourhood , many of the independent retailers have relocated and closed shop > Now there is a proliferation of cheap dollar stores , sreeet beggars and franchisee type operations. There is no shortage of bakeries in Toronto . This is something the staff at the Sweet Gallery shop on Bloor Street don't seem to understand . In fact within a block there is another bakery "Petit Paris" I want you to know that I have frequented the Sweet gallerty and have purchased numerous cakes over the years as it is convenient ly located. The Sweet Gallery was closed when I headed off to work in the morning so I made a phone call from my office later in the morning. My friend's birthday is tomorrow and I plan to visit him and wanted to bring a cake . When I phoned sweet gallery I was greeted by a rather unpleasant voice (appears she was having a bad day) . I decided on a Tiramisu and inquired as to whether there was one which would satisfy - 3-4 people - perhaps a medium sized one. The attendant set the phone done while she went to check. However, I distinctly heard her say to her co-worker - "I'm getting weird callers this morning "... I was stunned and could not believe what I was hearing. When she came back on line I decided I would not pursue this but instead since there was a Tiramisu on hand I would ;pick it up at the end of the day. The attendant then asked whether I wanted something printed on the cake . I suggested I could think that over and decide when I picked up the cake at 6 pm . THe attendant rudely stated that there was no time for that and if I was going to come and pick it up at the end of the day everything had to be ready . I said fine - just write happy Birthday ..... I explained I work till 5 pm and would need to rush to make it to the shop by 6pm. There was no flexibility on the part of the attendant - no suggestion of keeping the shop open 5-10 extra minutes - especially in consideration of the fact the commute would be hindered by Toronto's latest snowfall I was shocked at the treatment i received and greatly offended . I decided to file a complaint with Sweet Gallery Headquarters . I explained what happened and pointed out that I had previously been an occassonal customer - stopping in for coffee and purchasing cakes on various occassions. I suggested to hdeadquarters that I was doing them a favor by making them aware of the poor level of customer service. Headquarters stated would investigate the matter and added the staff atre not very educated and are understandabli in a rush to get home. I reminded Headqwuarters there are other choices in Toronto as far as bakeries are concerned . At this point the headquarters came back with the most inappropriate and unprofessional comment . THe comment was ..."so now you are trying to punish me ( by taking business elsewhere). There was no offer or suggestion of how to resolve my complaint. He did not even ask my name. I have decided I will never again visit the Sweet Gallery nor order cakes from this shop. I am a professional and expect to be treated with respect and receive courteouis service. There are 500 people where I work and I have shared this experience with at least 20 thus far. Today, after work I will go and purchase my cake at another bakery. The Sweet Gallery Cakes and Pastries though good are not out of this world wonderful ....

From: Sarah on May-13-2005
We are regular customers at the Bloor Street location. We were there yesterday and got extremely rude service from the server. We have never encountered such outright rudeness in waitstaff before! It was my worst restaurant experience ever.

From: Mary on Nov-07-2005
European desserts, welcome! European racist attitudes, not welcome! I think that sums up my Sweet Gallery experience. Welcome to North America Sweet Gallery staff, there are other bakeries where people treat you with respect.

From: Monica on Nov-08-2005
Only the Bloor location is good to go. I've been to the Mount Pleasant location and its embarassing to the name. They take forever, customer service sucks. I was there with somebody and we waiting for a while then the girl told he owner "they've been waiting for a bit" and you know what he said "they can wait I'm busy" and the person that was with me said loudly " As a matter of fact no we can't wait" and get got up at left. Not to forget their cream cheese is reallly disgusting, its like the cheap no name and they charge a good buck for breakfast. I've mentioned on the Celestine page and I'll say it again I will only go to the place across the street now, the fine foods place, great coffee, soups are cheaper and sit down is coming soon.

From: Jelena on Jan-21-2006
I visit Sweet Gallery from time to time and would not state that their cakes are excellent as they are regular cakes you can get at other places too, and they cannot compare with home made cakes, of course. However, I like going there for other sweet treats. The staff is, in my opinion, more or less ok. It does not bother me if they are rude as I am from East Europe and accustomed to it:)) It is in North America that you have smile on every face, from the bus driver to the cleaning lady. It is very nice but sometimes feels fake. My advice is, if they are rude, show them you don't appreciate it with the tone of your voice. And enjoy the sweets, who cares about staff, you are not eating them:))

From: Monica on Feb-27-2006
No...you're not eating the staff, but you're paying to enjoy their product, the least they can do is make you feel like you're ACTUALLY wanted to be there. I don't care where you're from and what color you are, you should be treated as you want others to treat you...and its not only the staff, the OWNER...what message are you sending, why the heck would I want to buy your product when you have no respect for your clients...I am not the only person that's been complaining about that certain location...like you said ignore the staff...I do, I pass right by their door and cross over!

From: Gwen on Jun-05-2006
I have gone to Sweet Gallery for a few years for takeout cakes. I find the staff helpful, knowledgeable and courteous. They do get very busy, but a small wait is worth it. The cakes are delicious and fresh.

From: John on Jul-16-2006
Every year for my moms birthday we go to Sweet Gallary to buy a black forest cake its one of the best that you can buy and it keeps us coming back for more each year

From: rojo on Dec-10-2006
sweet gallery mt. pleasant is excellent. the owner runs it like a true european kondotorei. quiality desterts, coffee and food. i highly recomend it to anyone who craves european service and quality. thanks, r

From: dganv mrgujdxqn on Jan-24-2007
mzofniu dkfiwupx bjyofcgx xmoqbd pvwidrtyn jkuyqv aljvie

From: mare britton on Mar-11-2007
Sweet Gallery has wonderful traditional Viennese pastries, with many recipes no doubt dating back to the Austro-Hungarian empire. It deserves a three-baguette rating, even though they lack the bright pink or lime green mounded things currently in vogue in Toronto. (Vienna, not just Paris is traditionally known as one of the great pastry capitals of the worlds. In Scandinavia, Denmark included, "danishes" were traditionally referred to as Viennese pastry.) You rated them as having the best strudel, when if fact they have more outstanding pastries to offer. Go back and taste some of the plainest looking ones -- eg. the chocolate slice, with the rounded top, with layers of chocolate icing and one layer of white. What a delightful surprise! Perhaps the best (and truly unique) apple turnover in town is at Sweet Gallery. It has a lemony glaze and not too sweet apples with excellent light --with crunch --, "danish"- style dough....soooo good and unique. Try their ischlers. The moccha one has, or used to, chestnut cream. Quite a few of their pastries have contrasting less sweet elements. I remember when the pastry revolution started, when Dufflet build her empire starting with the little outlet on Queen West. But decades earlier, as a child I was eating pastries for Saturday breakfast from A & A Sweets, one of the first authentically upscale great pastry stores in Toronto at that time-- under the Colonnade. The owners made their own dark chocolates with recipes brought with them from pre-war, northern-European Tallinn, once a city of the finest chocolates and pastries. I drank dark Swedish and French roast coffees long before Starbucks arrived. I have tasted the wonderful treats at many of the places you feature (your 3-baguette Patachou is one of my favourites) and emphasize again, that the person who rated Sweet Gallery should go back and rate it again. As for snippy John and his slightly vindictive report on that early- morning order placed at Sweet Gallery, I'd say simply that one should expect pastry chefs to be snarky at times. Good European chefs were feared. Remember "the soup Nazi" on Seinfelt? If you love good baking and cooking, the occasional gruff service should only serve to whet the appetite. haha. (Oh, and Petit Paris as potential competition? I'd say to John: Although its an OK place, it should not be mentioned in the same breath as Sweet Gallery. It simply hasn't the same consistent high standards. If you don't like the crystal chandeliers and dark wood at the Bloor location, try their ultra-fresh pastries (and bright sunlit, more spacious, seating) at their factory-location cafe at 350 Berring, which is south of Bloor a few blocks, between Islington and Kipling.

From: sandra bandera (sudarevic) on May-07-2007
Worked in Mt.Pleasant location in the 90's. Loved it. From cakes, pastries, strudels, truffles to savory dishes. Gained 10 lbs ;-)) Still think about Sweet Gallery and if ever in Toronto again will definitelly go for a visit.

From: Heidi Farrugia on Jun-11-2007
Our family has enjoyed many cakes from the Bering Avenue location over the years. Sweet Gallery did our wedding cake in 1987 and a cake for my mother's 75th birthday 5 years ago. We plan to get the cake for her 80th birthday there too! We love the Dobos torte, Walnut Rum torte and Mocha torte and the plum slices are heaven! I don't recall bad service, but the staff are not artificially perky like keg waiters either. Sometimes you just have to take life with a grain of salt folks. P.S. We got our wedding cake there because we actually wanted to eat it. In those days people still considered those yucky fruitcakes with rock hard icing to be wedding cake. I'm glad that European style pastry has become mainstream.

From: Barbara on Jun-20-2007
I can put up with their rude service but the latest incident has caused them to ruin a 20 year customer relationship. It was horrible! I won't be buying my cakes there anymore. There are too many other bakeries in this city with more superior cakes, and service to to match!

From: sdawar@jvstoronto.org on Oct-15-2007
Hi, i get all my cakes and pastries and bread from your bakery its the best.i have been getting all my children birthday cakes from you. yOUR BAKERY IS THE NUMBER ONE. Sharmaine

From: Susan Findlay on Sep-24-2008
On September 24, at about 2:45pm, I walked for the first time into the Sweet Gallery on Mount Pleasant. What a disappointment! After being greeted by a pleasant Asian woman who told me that the server was on the phone, I was served about 5-6 minutes later by a Balkan-sounding middle-aged woman who had a fake smile and an impatient tone. When I asked her to repeat some of the questions I had about the products, she said, "As I told you before, etc...." I am a teacher of English as a second language, so her accent and the name of the proprietor was definitely former Yugoslavian, and they are not known for their charm. But I thought that since this is a business, they would at least tone down their rudeness. No such luck. When I got home, I realized that she did indeed serve me one of the wrong products after being so unpleasant. The product is of inferior quality in any case given the wondeful French bakeries around the neighbourhood, so I will not be back, not for the food, nor the attitude.

From: olivera on Oct-02-2008
the sweet gallery on bloor is one of the cleanest and most elegant cafe in Totonto. I get all my deserts there the staff is most wonderful and very friendly.

From: pamela carlson on Oct-04-2008
I have been going to the Sweet Gallery for the past nine years on a daily bases. I love their Manderin cheese cake and the Grand Marnier layer cake which is decadent. I also recommend The English Tea for two this way you can try a large assortment of their excellent cakes and pastriesl. The staff is very friendly and efficient and the shop is spotlessly clean. I highly recommend the Sweet Gallery to people who appreciate great quality and service.

From: henry david on Oct-04-2008
When i was a boy my father always took me to Sweet Gallery on Bloor street. Now I take my children to this grate Cafe ,my children cry if we dont stop at the store.They have real hot chocolate and very good Dobos torte,but my fav0rite is custard squares and napoleons.My Toronto is a cup of coffee and any desert at Sweet Gallery

From: Valli on Jan-27-2009
The pastries at the Sweet Gallery are absolutely delicious. The decor at the Bering location is lovely. However, after many years of abuse(and I am not a touchy anglo Etobicoke snob) from the wait staff I stopped visiting this bakery about 4 years ago. If rude and obnoxious behaviour doesn't bother you feel free to visit, but if you still believe that customers should be treated with at least a shred of respect, give it a pass!!!!

From: Connie on Mar-13-2009
Love the Afternoon Tea that the Sweet Gallery offers now, I make a long trip to Bloor West just for that. Cheers to you Sweet Gallery.

From: Connie on Mar-13-2009
Love the Afternoon Tea that the Sweet Gallery offers now, I make a long trip to Bloor West just for that. Cheers to The Sweet Gallery on Bloor West Village (The Mt Pleasant one is Rude) and I live just around the corner. The owner only speaks to you when he's in a good mood and the service is poor. Too Bad for them.

From: Kathy on Apr-11-2009
Would like to make a comment in reference to the location on Bloor Street West. I have been a regular paying customer who frequently visits to purchase a coffee as i work locally. I walked in after a gentleman and because it was busy as it usally can be especially on the weekends, took note as i assumed i would be served after he was. I waited to be acknowleded as did the gentleman for almost 10 minuntes while other people who newly walked in were served. Not until a few woman were served who had just walked in directly between us did i look at the gentleman who looked as shocked as i was. I said quite loudly "i think he was next" To which an older lady with short hair, replied sarcastically and quite rudly from accross and down the counter "he can speak for himself" to which the gentleman didn't and possibly couldn't (foreign Language?) What i was expecting was instead an apology to the gentleman maybe something along the lines of "Sorry sir, how may i help you next?" I have been a paying customer for many many months and wanted to let other people know what type of service they could encounter there. The only reason a business exists is because of and for the customer and Sweet Gallery on Bloor has somehow forgotten that.

From: Cathy on Sep-15-2009
I was told when I purchased my cake that is was made fresh that day. To my surprise when I cut it open for my guests it was frozen in the middle we did eat it frozen and could taste the freezer burn taste which meant it had been frozen for sometime.The cake was so dry you couldn't eat it. I was very disappointed with the quality of this cake that I paid $32.00 for I highly recommend you not purchase a cake from the Bloor West Village location.

From: Naftali Nakhshon on Oct-05-2009
The Sweet Gallery BAKERY makes world class cakes. But as far as their SHOPS, I use the Mount Pleasant location. I avoid the Bloor West location even now that I live nearby. After visiting it a couple of times, I decided I'd rather bring my business to the more distant Mount Pleasant shop - those guys do deserve it

From: Maria on Nov-20-2009
I visit Sweet Gallery on Mt. Pleasant often. My family and I enjoy their desserts, coffees and occasional lunches. The place is very elegant and tidy and servers are polite enough for our taste. I agree with some who said that this is not the place where you will be treated with 'pub like' politeness. As regulars, we are always greeted with a polite smile and hello from our server, and the owner, who is often there, would greet us too, and frankly, what more can you ask for from a cafe. I think that this is part of the charm of this place - they are different. I also appreciate that the staff are all regular looking people. I like to be served by someone who looks tidy and who is not pierced, tattooed or has pink hair - it gives me sort of an assurance about the hygiene standard of the entire place. I also like that their coffee is served in Italian coffee cups and you get nice clean glasses which are not made of plastic and don't smell of detergent. It shows that someone had made effort to give class to the place instead of going for the cheapest stuff available. I hope that they will stay in business for a long time.

Comments on store: What a Bagel
From: john wise on Dec-13-2003
Wanderful...!a nice store on Yonge/Eglington,the bagels are fresh and allways is clean,you have the best omlets,tasty and came back for the next breakfast. you can open more store like this one and the perfection is in the house.

From: Esther on Oct-12-2004
My little brother and Sister-in-law had a wedding to go to in Hamilton Ont. Bill wanted to bring the challah, so one of the people coming to the wedding from Toronto stopped in and picked up the one I ordered for them from What A Bagel, 3500 Bathurst. I asked my brother last night how that worked out. He loves food and kept going on about how it tasted and how big it was and beautiful....I heard myself tell him, it could be in the Chalah Chalah Fame...I kill me! Thanks for the chalah Isaac!

From: Your Regular Customer on Jan-18-2005
Hi Eddie, Please let the know the people that work @ your Yonge & Wellesley store the location of your website. I was recommending your bagels to someone who needed a good caterer. cheers, Mary 416 212 7931

From: DEBORAH RUSSELL on Sep-14-2006
I had a teriyaki chicken sandwich that was so salty I threw it in the garbage. Ease up on the salt shaker.

From: Frances on Jun-23-2008
First tasted it at a friend's house. I ate like 4 bagels!!! Last week went to their Eglinton store for a early brunch. Cinnamon raisin and rye was the best! Love the taste of cinnamon and chewiness of rye. But...the there's definitly no atmosphere in the store. Prefer take home and set up a nice table myself.

Comments on store: Godiva Chocolatier
From: ANGELO on Sep-03-2003
PLEASE TAKE OUT THE PRESERVATIVES AND IT WILL TASTE BETTER. PLUS THE PRICE YOU CHARGE, THEY SHOULD BE ORGANIC. UNTIL YOU CHANGE THAT, I WILL CONTINUE BUYING FROM TEUSCHER FOR MY CHAMPAGNE AND CHOCLATE PARTIES.

Comments on store: Art Square Gallery Café
From: Martin Rubio on Mar-21-2006
I HIGHLY RECOMMEND ART SQUARE CAFE. A bit of EUROPE in the heart of TORONTO. I've been several times and everything is always GREAT! The ART, the CREPES, the CHOCOLATES, the COFFEES, the STAFF especially LELYA... Everything is a WORK OF ART!!! AND SPEAKING OF ART THEY ARE ACROSS THE STREET FROM THE A.G.O. WHAT MORE DO YOU WANT!!!

From: Nesrin Bostan on Nov-21-2006
When I go there, I feel like I`m in a Paris cafe....Love LEYLA

From: tom scritches on May-15-2007
I have been once only, but I didn't like the staff. They were not friendly at all.

From: Laura on Jul-22-2007
Perfect specialty coffees and friendly atmosphere. We did not have any food as it was mid afternoon, but the items on the menu did look very appealing.

From: Paul on Jul-31-2007
Crepes are very good...

From: Stephen Brubaker on Jan-05-2008
The most original and delicious crepes and sweet items you will find. A touch of Europe in downtown Toronto and the tastiest coffee I've had in some time. Tres bien!

Comments on store: Simone Marie Belgian Chocolate
From: Karen E. Penate on Feb-15-2003
Simone Marie chocolates are of quite good quality. The staff is extremely helpfull. In addition, the chocolates are presented rather nicely. Try their Manons -- it is their specialty and rightly so. Perhaps the best thing about S.M chocolates, however, is their price. They are extremely reasonable. I find Simon Marie chocolates to be just as good as Godiva chocolates and at a much lower price. I would recommend them for someone looking for good chocolate that won't break the bank!

From: Louise on Feb-16-2003
This is my favorite chocolatier in Toronto. The diablotin and cafe manon truffles are out of this world. Their dark chocolate bars are also excellent

From: Louise on Feb-16-2003
This is my favorite chocolatier in Toronto. The diablotin and cafe manon truffles are out of this world. Their dark chocolate bars are also excellent. They offer the best quality chocolate for the money as well.

From: Kitty Shuffler on May-21-2004
Simone Marie Belgian Chocolates are an irresistible treat that truly shouldn't be missed on your next visit to Toronto. After a recent visit to the store, I was so enamored with the chocolates that upon returning home to the States, I contacted their website and ordered more. They weren't inexpensive but they WERE a wonderful delight. After years of Godiva chocolates, my eyes (and tastebuds) have been awakened. Simone Marie makes the best Belgian chocolates. That's all.

Comments on store: My Market Bakery
From: Uno on Apr-19-2003
The bread here is not very good. Nowhere near as good as Ace, nor Stonemill. They look better than they feel, or taste. It's a shame that it's impossible to get excellent baguette in Kensington.

From: parker on Sep-07-2003
This bakery is awesome. I'd recomend it to anyone.

From: Jacques on May-18-2004
The friendliest bakery in Toronto! Most highly recommended!

From: $5000 a year on Sep-06-2004
The chalk board that you have up for employee rants is all and well - until it's starts insulting the patrons of MY market bakery. Excuse me if I ask if you have something else more tart in taste and you give me a sample BEFORE I've seen the price and when I say "thanks but that's too expensive" you think I'm an idiot. OK I get it... your employees are right and I'm just stupid. Thanks a lot for spelling it all out for me and everyone else (I'm sure I'm not alone). Cheers, you've lost my business.

From: Not \"My Market Bakery\" but \"Cheese Magic\" on Sep-06-2004
RE: $5,000 comment: ...was in regards to "Cheese Magic" - not "My Market Bakery"

From: nicollette on Nov-01-2004
I've shopped there a few months but not anymore. Neither will i shop at your cheese store Cheese Magic. The sales people are so shrewd and the prices aren't that great. I'd rather go to the competition where the prices are great and the sales people are fun and freindly. The bad comments you make about them is so untrue!!!

From: anonomis( if thats how you spell it) on Feb-16-2005
MY MARKET BAKERY ROCKS, AND CHEESE MAGIC DOES NOT!

From: somebody on Feb-16-2005
I do not like My Market Bakery. I just don't. Stop asking me. I don't like it when you put pressure on me! You suck! You wanna go? I kiill you mein. From Canada with love Somebody

From: dopenose on Apr-15-2005
Like someone else said, the bread here is not that great. If you're in the area get it, but certainly don't go out of your way for it. BUT: the cheesecakes and flans ROCK. They're really great--definitely go out of your way for 'em. And about "the competition" having better prices: Global Cheese sells the moldy cheese that Cheese Magic doesn't. Too many times have I purchased moldy cheese to ever go back there, cheery smiles or not. And speaking of cheery smiles: if all you want is service, and not the product you're actually there to buy, get your damn cheese at Walmart.

From: straighthead on Oct-08-2006
This message is in reply to dopenose's comment on buying cheese. For your information I and many others would rather shop at GLOBAL CHEESE. The cheese I buy there is of good quality, and the salespeople know what they are selling. Maybe you are just to high all the time,DOPEHEAD to know how to storage your cheese properly. Anyways GLOBAL CHEESE rocks!!! They have great prices, great cheese and great service.

From: susan69 on Mar-28-2007
just in response to the Global Cheese issue... I happen to shop there once a week and I LOVE that place..all the staff are knowledgeable and always offer me great suggestions!! And the prices are unbeatable!!! I've never had any complaints about Global! I went to Cheese Magic once only because Global was closed and I was desperate..I would never go there again!!!

From: johnny on Jun-29-2007
I'm so happy that Cobs is in the market.....LOVE LOVE that place..my market well it's alright ..the prices are great but the products are my favourite...all I have to say is I LOVE GLOBAL CHEESE!!!!!

From: kensington kid on Dec-30-2007
this place is fantastic. much better than cob's, in my opinion. long time patron. love it.

From: Stephen on Feb-18-2008
Hi, I have been looking for a good Bakery in Toronto and it is not easy. Everyone talks about pastries or white bread I am 38 years old and I really want healthy bread to eat and can't find it. I have gone to Cobbs Bakery and they have 2 healthy ones to pick from Cape Seed and Country Grain but if you don't want a lot of seeds in your bread your out of luck for a big Bakery they don't even have a good gain bread or a good whole wheat bread. The Cobbs in Australia is so much better with so many different types of very good bread. So Cobbs and Ace Bakeries are very bad and I just don't know where to find good healthy bread in this very big city. Can you help me please?

From: Gourmand Queen on May-09-2008
The baked goods are nice but you'll need to get there early for the best selection - they can sell out of things quickly, esecially on a weekend.

From: wywhphotography.com on Oct-28-2008
My [French] girlfriend says they have the best fresh croissants in the city. They're the best one's I've tasted so far though not always even; sometimes overcooked and sometimes not properly shaped. I guess it depends on who's in the back that day. And you do have to get there early for fresh baked goods and a good selection. Nice simple breads, a good selection of goodies and a staff with a sense of humor. Who would bother with a chain like Cobb's?

From: R.J. on May-07-2009
Great local place for Montreal-styled bagels, and good crusty rolls and we love the codfish balls but the counter help can often be rude...(especially two young vapid girls who spend more time on their cell phones than helping customers)...would love to see people who want to work in a bakery making it a more pleasant experience

From: PR on Jun-01-2009
Has anyone else noticed that on long weekends, for at least one or two of the days, this bakery sells DAY OLDS at regular price?! I know this bakery orders from other bakeries in the city, but if they are closed then you should just tell your customers that you cannot get their bread today, rather than sell them TWO DAY OLD BREAD AT FULL PRICE!!!

From: Wendy on Nov-13-2009
The counter help at this place is HORRIBLE. But their breads and other baked goodies are worth dealing with the attitude.

Comments on store: Harvest Wagon
From: Bailey on Oct-29-2003
I never have to worry about freshness or quality when buying produce here... very reliable... worth the few extra cents... good service.

From: Robert on Dec-30-2003
Produce of the Rich and Time-constrained.

From: Shauna on Feb-13-2006
I have never experienced such terrible service in my entire life!! I recently went into Harvest Wagon on Yonge Street to pick up a few fruits and vegetables for dinner and was shocked to see the two young cashiers shouting, laughing, carrying on like infants and showing complete disrespect to the patrons in the store. I have never been so angered and insulted while shopping for produce in my life. Considering that this is the most expensive fruits and vegetable market I have ever shopped in, one would imagine that the owners would be able to afford staff who have half a brain. I will never set foot in this store again!!

From: Dini on Aug-03-2006
Buyer beware! You are about to experience the worst service in your entire life...that's unless you like to be completely ignored while standing at the cash...while the older unfrienly woman cashier tends to something way more important, a personal phone call. All this terrible service in preparation to spend a whole lot of money for nothing special. Not to mention the WORST biscotti EVER. They were so stale and disgusting...they were probably there for weeks. I had to throw all of them out. If its just out of convenience that people shop at the store on Eglinton and Chaplin....I would rather drive someplace far far away.

From: Lee on Oct-25-2006
Harvest Wagon on Yonge = The BEST produce ever

From: Katie on Nov-08-2006
the fruits and vegtables at the harvest wagon on Eglinton are simply the best that i have had. The staff are very helpfull from picking the perfect melons to helping you with your bags to your car. The cashiers are always friendly and greet you with a smile..

From: anonymous on Nov-08-2006
the hottest staff in canada is in harvest wagon too....in this tiny grocery store you will find three angels...one volumptous Latina...one exotic beauty with short hair and dazling eyes...and one asian doll with adorable green glasses.as hard as it is for me to say(im not Gay) the guys that work there are are just as atractive. with their friendly smiles it makes grocery shopping more enjoyable.

From: Talisker on Mar-04-2007
Loved it -- had exactly what I was looking for and more besides.

From: trevor on Feb-04-2008
harvest wagon is fresh obsessed not dominions.... both stores are great but i find that the eglinton location has better quality

From: Robert on Nov-21-2008
I live jus around the corner from their Yonge Street store. I find their staff have a blase attitude and seem to take the clientele for granted. The quality of their produce is good but the prices are exorbitant. Just bought a pomegranate at No Frills a few days ago for $0.99. It was delicious. Loblaws is selling them for $2.50 each and Harvest Wagon for $5.00! I guess they realize their clientele (mostly the Rosedale set) is entirely price-insensitive and they take advantage of that.

From: Roz on Dec-05-2008
For those of you who don't understand the quality and service we get from shopping at Harvest Wagon may think we're paying too much, but in actual fact we pay for what we get. The owners of both stores are up very early in the morning to pick and choose the freshest and best produce out there. I don't throw anything out, I mean everything is so fresh and the staff is very helpful in choosing the right fruits for any customer needs. They don't try to sell you things that have no flavour, just walking in the door makes you want to eat everything in sight. You have to visit them and see for yourself. I live in the Forest Hill area and I shop at both locations. You cannot compare "Harvest Wagon" to "No Frills" . The owners of Harvest Wagon buy fresh everyday...and I know it because I see their truck unloading everymorning and you can see for yourself in their display. I would much rather spend $5.00 on a pomegranite from them then a 0.99 from who knows when and where.

From: Preppy Cuisine on Mar-18-2009
They are pricy but the quality and selection can't be beat. The produce is perfect, you don't need to sort through dreck, it tastes superb, and it lasts much longer than what you get from a regular grocer. Lots of hard or impossible to find produce and staples are comparatively priced to big chains. Fresh shelled peas are great for so many recipes and make for amazing salads, something you can't do with frozen ones. Not advisable to feed a family of 4+ unless you're on a Bay Street salary but great for 1 or 2 people or special occasions. Staff's attitude is understandable when you see many of the "interesting" customers they deal with and the size of the store. They do a hard job well for a very demanding clientele.

From: Top Notch Produce! on Jun-08-2009
Harvest Wagon is by far the greatest produce store, not just within Toronto but I'd say Canada too! The vegetables are just superior to everything else I have ever tried, so fresh and flavourful! The Owner is also charming as well as the entire staff which consists of multiple cute and delightful ladies. The fruits are the greatest, they have the widest variety of fruits and they make you want to eat them as soon as you walk in. Everything is presented so beautifully. GREAT JOB HARVEST WAGON!

From: FRESH on Nov-07-2009
I can't wait for Harvest Wagon to open up in it's old spot (it's soon to be new home). I was talking to Danny about the different packaging and lettuce displays but he assured me that there is no choice and that this set up is only for this temporary store. The space is too small to fit everything out at one level so they had to use different methods to run the business. But everything looks so colourful, fresh and inviting no matter how tight the space is. When you walk in those doors there is not one empty space. Picture this, you are walking into a painting that is alive. Harvest Wagon does a great job at hiding the cold and plain looking temp. store. I feel like I am in some mercato somewhere in Europe, and especially their fresh flowers right when you walk in, ah it just makes me feel special to shop in their store. I always loved them for their originality. Their displays are gorgeous, inside and out, although I have to say that I haven't seen so many flowers and plants outside this fall. Anyways, I love shopping there and will continue to do so, as long as there is parking.

Comments on store: Ten Ren's Tea & Ginseng
From: Karen on Apr-23-2003
The official website for Ten Ren’s Tea in Canada would be www.tenrenstea.com I recently visited the Toronto Chinatown location, and was greeted with friendly smile and a hot cup of tea. They carry large varieties of teas and tea wares, and I was very happy to find what I was looking for. However, I don’t live in Toronto, therefore now I have to purchase online for Ten Ren products. The online store provide excellent service as well…..great pricing and shipping is convenient.

From: TenRen.Com on May-05-2003
I think TenRen.Com is the official website for TenRen in Canada as well. TenRen.Com lists all the TenRen locations in Canada including Vancouver and Calgary. Also, they have a 5 Star service rating as well as Hacker Safe protections. Shipping is very reasonable for customers in the United States as it is by the weight of the order.

From: Richard Evens on Jun-20-2003
Great website YmmyBaguette.com I visited this store at Toronto last month went around China Town with my friends. I have never heard of TenRen's Tea before, they had great friendly service. I brought some of their teas which they requirement me to try. I have loved it ever since. Now i purchase all my tea needs at www.TenRensTea.com The online store provide great selection of teas. Also great pricing =) Richard Evens, geckoz@mail.com

From: Scarlett on Jun-21-2003
I have had a great experience with tenrenstea.com. I wasn't too sure about a few of the kings teas, but the staff really helped me out. I emailed them and had a reply within minutes. I recommend trying the 913 kings tea for anyone who has not. Simply great selections and prices.

From: Stephanie on Jan-26-2005
LOVE IT!!!! BBT is THEEEE best there!!! nothing comparable!!

From: J chan on Oct-29-2005
great products, lousy service, too bad.

From: Sharon on Nov-25-2005
I've recently visited the Ten Ren's Tea store in Chinatown, because it was recommended by Toronto Life Magazine. I was looking for good quality green tea, and the helpful staff suggested that I try their premium green tea. It was great......now, I'm going back in Dec. to buy some x'mas gifts for family and friends. Maybe next time I'll try their oolong tea too.

From: Martin L. on Nov-01-2006
Ten Ren's Tea store offers lots of different teas. I visited the store last weekend and was offered to sample two types of tea. I love the eight treasure chrysanthmum tea....it is very tasty and it is all herbal. I also love their premium white tea, excellent aroma and taste. Well, maybe next time I'll try their BBT too, I heard it is good.

From: Mae on Dec-07-2006
I was at Ten Ren's tea shop yesterday. In contrast to the other two reviews, I found the staff not helpful at all. I asked them to recommend a tea, and the lady (wendy) told me to go look at them myself and let her know when I was ready. When I asked her what some of the differences were between the types of teas, she was very vague and told me they all have good flavour, but she can't really describe any better. I asked her if I could sample the tea before I buy it and she said it was not possible. I found their website to be more informative about different teas than Wendy. I had a very unpleasant experience in that store.

From: Kin Yo on Dec-18-2006
I purchase my Tea from the new Ten Ren store up on Hwy 7. They have lots of different teas and good service too. It also have a tea house area, where you can sit down and enjoy a cup of tea.

From: Peter Cam on Feb-27-2007
Love the TEA and friendly service.

From: mia on Oct-13-2007
Try visiting them on line, they list all of the teas they sell as well as explain the different ingredients and properties of the teas. I love the poeticness of their teas, and I feel decadent drinking tea scented with rosebuds.

From: Rachel Ryan on Dec-07-2007
I love going to Ten Ren's on Hwy 7, it has everything I need. I just got some very nice tea gift sets from Ten Ren as x'mas presents for my family. OH>>> btw, they carry the BLOOMING TEAS~~it is soooo nice. I love watching the steeping process of blooming tea ~~it is beautiful.

From: larry on Jan-18-2008
i,ve walk in for a tea style came out with the best of dark green with white formosa ,best tea {intack] for a strole 4 time daily. in futur for those who like tea great with irish morning tea && jaasmen black{orange canister}.

From: sxgyuhxhBQpaIk on Oct-10-2009
Sometimes, Treasury rather than Central Bank paper has been the fiat money, especially before the development of a Central Banking sys- tem. ,

From: XhDmymjMewJUFDWC on Oct-13-2009
Just get enough guns and a cabin in the wilderness, when, in fact, as the talk points out neighbors are crucial to survival and not just any neighbors. ,

From: MldMwNTcPDJdDIN on Oct-23-2009
Help for an abusive partner Many spouse would like to find help for their abusive partner and many abusive partners may welcome this support. ,

Comments on store: Kim Moon Bakery
From: Joan L. on Mar-14-2004
I always order birthday cakes from this bakery because they make the best cakes in town. When you bite a piece, its soft and not too sweet, the cream and fruits are fresh. Above all, the price is excellent. I think i will order my wedding cake here too.

From: Michelle on Apr-02-2004
My family and I have been buying cakes from this bakery for as long as I can remember. We found them after our regular bakery Maxim's on McCaul Street went out of business. And they by far are the best bakery for fresh cakes for every occassion. It's always a delightful experience, and we tend to always get a half slab for every birthday. Everyone always wants to take some cake home. If you haven't tried them before, you really should. They're amazing. Especially if you have children and want to stay away from sweet sugary cakes. Kim Moon's cakes are a light cake with fresh whip cream frosting and fresh mixed fruit throughout the center! Once you try them, you'll always go back for more.

From: Emile on Jun-07-2006
I've also been visiting the Kim Moon Bakery since I was a child and it's always a must on my destinations list whenever I visit China Town. When it comes to Chinese pastries, no other place in Toronto can match the taste and variety at KMB (believe me, I've tried a lot). I'd recommend their fried sesame balls, winter melon cakes with flaky crusts, white sugar and rice spongy cakes, egg tarts,... oh heck, pretty much everything. I always buy a large box full of an assortment everytime. You can't go wrong with whatever you choose. You can also dine in for some Hong Kong tea with milk along with all your favorite pastries as well as some hot food. They've recently renovated their store, so it's now a little more spacious.

From: Weez on Jul-26-2006
An excellent spot for a reasonably priced lunch - they have soups, Dim Sum and lots of sweet treats, as well as sub sandwiches for $1.25 and very tasty oversized stuffed buns filled with pork, beef, chicken or cheese available two for a dollar.

From: Fiona on Jan-31-2007
I always order birthday or occasion cakes from Kim Moon. The fluffy cake is nice and light and the fruit filling is delicious. They use a frosting similar to real whip cream, so it's not sugary. The cost is also very good. A $30 cake can easily feed 12 people.

From: mindjudo on Jun-12-2009
Ham Siu Gok (sp?) here is to die for. Many ymmy buns including the inevitable Cha Siu Bao

From: Kim Gertler on Sep-15-2009
My current fave dim sum in downtown TO. You have to walk to the back, past the long bakery counter to find the dim sum area. Once you are there - check out the dumb waiter that delivers the delicious dumplings and other delights. Plump yummy har gow, excellent chung fun and a decent variety of steamed dumplings. I'm heading back right now!

Comments on store: The Chocolate Moose
From: Ree on Jan-03-2004
I tasted those milk chocolate non parrels multi colored and fell in love with them

From: Micki on Sep-28-2004
Nice variety of hard to find baking chocolate as well as a wonderful selection of chocolates and candy.

From: RC on Jun-21-2007
very helpful and friendly staff

From: Carey on Mar-20-2008
It's hard to go to the Chocolate Moose and not buy lots of good candies and chocolate! The loose chocolates are the best - the cordials and malted milk balls are outstanding. The dark chocolate covered orange peel is to die for. They have tons of flavors of Jelly Belly jelly beans and M&M Color Works.

From: Solly on Sep-03-2009
They are so accomodating and were able to put together lovely gift bags of jelly beans for our party. Thanks!

Comments on store:
From: Tony on Aug-21-2009
This place looks closed now which is pretty sad because it was a solid gelato place (especially with their cups with a pronounced lip so you can hold it by the rim and not melt your gelato). No sign on it saying renovation or moving.

Comments on store:
From: Gillian on Feb-21-2003
I love your store and 22 years ago I used to live across the street from the St. Clair store and shopped there almost every week. Well I have come quite a long way from those days being a struggling graphic designer to having my own business and have also seen Pusateri’s grow into one of the best supermarkets in the greater Toronto area and here is my comment. I love buying my grocieries there but having moved to south Mississauga (Port Credit) for the last few years I find it difficult coming out every week. There is quite a clientele from Oakville, Lorne Park and the Mineola West, have you ever considered opening a store for us suburbinites, there is quite a market for it I can assure you, and there is nothing really around that comes close to your expertise. Thank you

From: GIgi on Mar-09-2003
I was just wondering if u would have a delivery service in the future

From: peter on Apr-22-2003
Pusateri's is a fabulous store but in response to a previous comment from a gentleman in Port Credit, there is a store named Jubilee in Oakville which is similar to Pusateri's in terms of quality and variety. It certainly isnt as diversed but a recommended option.

From: eowens on Jan-03-2004
Does your Bay St. Store carry Scottish Cheddar Cheese? Does it deliver? Thank you, E. J. OWENS eowensis@verizon.net

From: pombo on Jan-08-2004
pusateri's is shit the store is so small and too busy. also the customers get treated like garbage from the owners and head manager

From: Kingschild on Jan-28-2004
Nothing wrong with small and busy. I've found the head manager very helpful and quite nice. Found what I wanted and was happy when I left. The no parking hassle is great too.

From: letusbe on Jan-28-2004
I love the new store. The chef is much better than the one at the north store. The food has less of a mass produced taste.

From: Marjorie on Aug-18-2004
Pusateri's conveniently carries gourmet and hard-to-find food items. Whenever I need something "special", I think of Pusateri's first.

From: cheryl on Dec-06-2004
Whenever I want a real treat and go somewhere very special, I visit Pusateri's on Avenue Road. The music, the staff, the ambience make this store an absolute delight. I always come away feeling like I've had a unique experience in food shopping. When I need those few items that make entertaining an easy pleasure, I head straight to your store. Thank you for providing a store that can instantly lift my spirits and make food shopping a less painful experience!

From: bernie on Dec-10-2004
I find the quality of the food second to none. Although pricey it delivers on freshness and taste. Good range of specialty items. I shop early because the crowds later in the day can be humongous.

From: Lisa Murano on Mar-15-2005
Not that great.. have you ever visted Vincenzo's in Waterloo!!! Check this place out... it outshines any Fine Food store in the continent!

From: Monica on Apr-28-2006
I used to go there until I found the place on Mount Pleasant and Soudan, they're right next to the chocolatier....they have the some of the same products for much less. They serve coffee and have Dufflet desserts. Also the service is great and you get free inhouse coffee refills.

From: Natalie Samaroo on Jun-26-2006
We ordered food for our lunch meeting and everyone just went crazy. The food was fantastic and fresh and tasty. Also the presentation was amazing. It really is top of the line service and food. T

From: Natalie Samaroo on Jun-26-2006
We ordered food for our lunch meeting and everyone just went crazy. The food was fantastic and fresh and tasty. Also the presentation was amazing. It really is top of the line service and food. The catering dept was wonderful to deal with as well.

From: rosanna p on Sep-14-2006
pusateri's has always been an over-rated store. I have found rotten fruits and vegetables amongst their so called perfect produce. what this store really is, is for people to follow like cattle behind someone because they claim it to be 'the IN place". Pusateri customers shop there to say they shop there. Not because they know anything about fine food, etc. I've got news for you.....if you really know fine food, you will shop all over Toronto and get superb quality and choice for NOT Pusateri's rip off pricing

From: Anon on Nov-10-2006
I think that Pusateri's is the most overrated, over-priced establishment in the city of Toronto. I live in the Avenue & Lawrence area, and marvel each weekend at the stream of cars coming in and out of the parking lot. It is clear that the people who shop at Pusateri's are going there to uphold some type of image and know nothing about good food that is actually worth paying for!

From: Anna Nonomiss on Nov-24-2006
I only go to buy the PICI pasta from Morelli in Tuscany. Hard to find everywhere glad they have that to go along with my favourite Pesto Crespi right from the Genoa area. Only the real thing will do.

From: moroder on Apr-05-2007
Great stores with fine selection and some wild prices BUT I have yet to get a good coffee from the staff at Avenue/Lawrence they got the machine and the ILLY what gives? pretty much the worst execution of coffee , whre it should matter most it easy to pick on the big guy though pusateris is worth checking out

From: Jim on Apr-19-2007
Please don't compare Pusateri's to Fauchon or Harrod's. I is a bit sad that Torontonians are impressed by this store, i realize that most haven't see much outside Canada but still. It is not bad it has got some good products, great grilled chicken, some interesting chocolates and cakes but nothing wow in the pastry section where half the stuff is made at Rahier or Wanda's. Good meat selection but if you positioned this store in Paris or London as gourmet you won't have many people walking in. Sorry but this is the fact, but for Toronto it can be labelled as somehow good. Don't even try the ready to east pasta plates on Bay. There is a lot more room for the bar to go up.

From: Worker on May-16-2007
Let me just say that pusataris wouldnt be anything withought its fine staff the end!

From: Nadya Cupcakes on Oct-27-2007
O-V-E-R R-A-T-E-D; you guys seriously need to work on customer service for everyone not only the "chosen few" Many, if not all the products in this store can be purchased elsewhere, where you get treated well. Shape up Guys, nothing lasts forever!

From: worker2 on Apr-18-2008
at least sammy is sexy...the store manager is excellent...its you, the stupid customers, who need to shape up

From: mardy on Aug-09-2009
I use to work at the Yorkville branch, Oh my what a fucked up store that was, hey at least for the employee. Those guys really took advantage of their employees, We had to work like slaves from dawn to dusk, and still we got shit for not doing enough work!!!! That SOB Gus he thinks he's king Edward...Just walks around and orders people to do shit.They expect you to work even after your designated shift is over. They are very cheap people, They make you pay for the store uniform!!! man I've worked in alot of places but this was the first ever that I paid for my work shirt. However they did take us to a boat cruise that was a bit fun. Pusateri's is a sweet shop, don't even think about working there.

Comments on store: Godiva Chocolatier
From: Robert on Dec-30-2003
Godiva is to chocolate as Heineken is to imported beer: a triumph of marketing over quality.

From: Kenneth on Mar-24-2004
Overpriced and overrated.

From: louise on May-07-2004
Good quality but not as great as many local chocolatiers like J.S Bonbons or Stubbe.

From: a nony moose on Nov-26-2004
If you are a true chocolate gourmand and someone tries to impress you with the knowledge that Godiva chocolates are 'the best' - RUN!!!

From: Danielle on Jun-25-2008
I can't stand shopping at Godiva. Their "customer service" is so over the top that it rings fake to me. Seriously, there are no genuinely nice people anymore. Their prices are a rip and I bet they know it and still tries to push this and that on top of your sale.

From: janine on Oct-25-2008
I like godiva chocolate even though i do think it is over priced. For the reviewers who do not think it is good chocolate please advise the rest of us where we can find better.

From: CHOCOLATIER on Apr-17-2009
I have been to Godiva a couple of times to check the quality of their products and see if its really worth to pay $2.70 for a truffle, the flavor was not bad but still overpriced. The chocolate dipped fruits were pretty bad and sloppy looking. The chocolate was totally bloomed and i don't think their staff is totally trained to recognized when chocolate is well tempered or not. $5 dollars for a single chocolate covered strawberry?? If it was nicely decorated it would be fair to charge that price.

From: Chris on Aug-07-2009
Godiva chocolates are a total let disappointment. Just look at the ingredients behind the box, and you'll understand why. This stuff is full of chemicals, harmful preservatives, and even aluminum, which can cause health problems. The taste and freshness of the sweets is very average. This company just markets themselves very well, and people who don't know better think it's all the rage. No thank you. I'll continue supporting the local handmade chocolatiers, which offer tastier, fresher, and healthier treats.

Comments on store:
From: krishna on Jul-16-2009
dear sir/madam, i am making a project on vanilla. i am a college student of bharti vidhyapith of pune, which is in india. so please help me on making a project on vanilla. i needed a flow sheet or diagram of vanilla, how it is extraction. so please help me. this is my contact number (+919370097756) thank you.

Comments on store:
From: Lisa on Aug-10-2007
Every Saturday I spend between $10-$30 in this store. The staff are friendly and helpful, the cheese is of great quality (keeps longer in the fridge than your regular store bought cheese), and the breadth of choices keeps me coming back for more each week! A+++

From: Gourmand Queen on May-09-2008
The staff are great; both knowledgeable & friendly. Don't let the small size of this dairy trick you because the selection in the store is excellent.

From: morgan thomas on Oct-10-2008
I don,t know why or even how people can be so flabergasted by such a filthy place. Not only were they convicted of selling cheese that contained listeriosis but they were proven on tape to be very unsanitary. The latter is taped by a news crew the same day they were shut down. Mice droppings and even old cat droppings were discovered...how gross! Are they open for business again?

From: anne-marie on Jun-05-2009
I was in there the other day, and the guy was OPENING DELI MEATS ON BOARDS THEY USE TO CUT CHEESE. Cross-contamination much! I didn't see one person wash their hands. I know it can get busy in here sometimes, but its still no excuse to practice basic sanitary practices with the food.

From: Jax on Jun-21-2009
I've noticed that recently all the people who work here KNOW NOTHING ABOUT CHEESE, except some real basics they were probably told by formers, and even then they don't seem to sure of themselves. Whatever happened to the former employees, the fair skinned cute blonde guy, or the darker skin short guy with the glasses. Those cheese guys actually knew what they were talking about. This place has increasingly gone downhill, the owner really needs to do something, and soon.

Comments on store:
From: Stephanie on Jul-07-2008
I would have to say that this is the best place to get croissant and pastries. The owner has a real talent in pastry making. Always busy must mean that they are good too!

From: Jeff on Jun-17-2009
Owner is a jerk, totally left a bad taste in my mouth next time I think of going there.

Comments on store:
From: jRoc on Jan-28-2008
Delicious, fresh chocolate truffles with a great selection. Love the green tea matcha!

From: Chocolate Connoisseur on Feb-01-2008
Kakayo Organic Chocolates are the most amazing chocolates I have ever tasted. They differentiate themselves from the rest because of their all natural ingredients. It's a relief to know they are hand made and you are not ingesting anything artificial - finally! Kakayo has so many different flavours to choose from - I especially love her "Trailer Park Truffle" which is made with peanut butter and the "Creamy Caramel". Even if you are trying to 'stay on track' and be healthy, just one truffle satisfies as opposed to eating half a cake or a whole chocolate bar!

From: boops on Jan-28-2009
...love all the truffles and gifts. the store is great for the area and the truffles are so good! also love that hot chocolate. already told my husband what I wanted fo valentine's. 12 lavender truffles.

From: Sally M. on Feb-06-2009
I enjoy to buy exotic and original flavours of truffles in Kakayo..I am happy that we have a store that make chocolates by hand without chemicals is amazing . My favourite truffle is Ginger Pecan Yummy Yummy!!!

From: foodie on Jun-17-2009
was down at luminato fesitval at harbourfront and found kakayo there. had their awesome fruit salad and their candy apple!

Comments on store: King's Cafe
From: jsfhntq euhbdk on Jan-24-2007
oxtcuie tauhfeg iknrlj hsalvirby ygjdb rhbntw nfobhi

From: Sonja on Apr-16-2007
King's Cafe is my favourite vegetarian restaurant in Toronto, and I'm not even vegetarian. I love the imitation chicken nuggets. They taste better than any real chicken nugget I've ever eaten. I love how you can buy the frozen food at the back of the store to take home.

From: Jayme Dunlop on Aug-18-2007
Horrible customer service, deceitful and disrespectful. There are much better and cheaper Chinese vegetarian options in Toronto (Buddha's, Full Moon, etc).

From: Chris C. Markham, Ontario on Nov-24-2007
excellent tofu based meat, took it to my family Christmas party, everyone enjoyed them, there were no leftovers! I wish that every supermarket and grocery store carried these tofu mock meats...

From: Silvia from Quebec on May-27-2009
A little paradise on earth! Wow! King's cafe with it's delicious vegetarian food and client services at heart is for those who wish to nourrish their bodies but also their soul. My favorite place in Toronto1 Truly, Silvia

Comments on store: Chocolaterie Bernard Callebaut
From: louise on Feb-16-2003
Very good chocolate bars and chocolates. Try the Gilberte and the Grand Marnier.

From: Robertson on May-09-2003
We located this place through the Yummy Baguette website. I do not know anything about "The International Festival of Chocolate", but the claim that he was the only north american to have won it intrigued me. I had eaten a Godiva dark chocolate truffle a few days previously and felt rather unsatisfied. I bought a few chocolates for my wife at Choc. B. Callebaut. We were amazed (she shared, of course :) ). They were the best chocolates we have ever eaten. They were pricey (so is Godiva), nevertheless I think anyone who seriously enjoys chocolate ought to try this place. It just isn't common to have chocolate that good available.

From: Michelle on Nov-30-2003
Someone gave me chocolates from this store as a gift and I was absolutely amazed at how wonderful they were. By far the highest quality chocolates you can find in Toronto and they use no perservatives so they're not fattening! Only fresh creams and cocoa butter, no oils. I really loved the Canadien Truffle and the seashells with hazelnut ganache. If you truly want to impress, forget Laura Secord, Godiva and all those other waxy chocolate stores.

From: Robert on Dec-30-2003
Right up at the top of the list. Consistent, rich and tasty. Now, how about a store downtown?

From: Corek on Mar-10-2004
I agree, a store downtown would be amazing...

From: Louise on Feb-02-2005
I just received a box of chocolates Bernard Callebaut as a gift. What a delight!!!! How come there is no store in Montréal?

From: Belinda on Dec-30-2005
The store is nicelly decorated (mostly with chocolates) although why they have pottery baffles me. Chocoaltes are delicious, but a bit overpriced They don't make their own chocolates there, but fly them from Alberta, which is too bad. I much prefer the chocolate store on Lakeshore/Islington - Sweet something. Surprisingly they offer the same type of chocolates, except they actually make them on the premises there.

From: Susanna on Feb-09-2006
Love their chocolate. The top of the town, period. There is a new link to theri web site: http://www.bernardcallebaut.com/

From: Lucy on May-09-2006
This was my first time trying their chocolate. I was really dissapointed - first of all they call themselves a Chocolaterie, but they do no make the chocolate there, so the name is misleading. It is made in Alberta in a factory by workers who work for 8 dollars an hour. So it is not a Chocolaterie, but actually just a business that these people bought to resell the factory made chocolates. Being a pastry chef I chould tell that the chocolates is of good quality, but some like gianduja was stale and the lavender cream didn't taste of lavender at all.

From: Donna on Jun-19-2006
The chocolate is exquisite. I had the priviledge of seeing the painstaking proceedure in which BC chocolates are made and loved learning of the quality of chocolates and ingredients. I was so glad to find out that even with new locations production is still under the watchful eye of Bernard Callebaut and hand picked supervisors.

From: Bonnie on Aug-13-2006
A correction for Lucy who posted on May-09-2006 Indeed, Bernard Callebaut chocolates are made in Calgary, Alberta. However, Bernard Callebaut does not make a small chocolate called "gianduja", nor one called "lavender cream".. You may have confused BC chocolate with the (quite good, but) much lesser quality, *Callebaut Chocolate. Not the same company. And that's right, factory workers make the chocolate according to Bernard and his wife's specifications, under supervision. After all, the chocolate has to feed a few more people than what one person can physically make himself.. If you're ever in Calgary, a factory tour would be enlightening. And fun! (By the way, $8 an hour is a normal and fair starting wage for labour and retail workers in Calgary these days). Each of Bernard's stores and the affiliated dealerships can rightfully be called Chocolateries. The chocolates are made in one location. But each store is responsible for sales of chocolate.. and the owners, managers and employees of each store are the ones who create the beautiful packaging presentations that make Bernard Callebaut Chocolate visually so appealing. As for the Chocolate, there are no additives, waxes or preservatives, and, despite common speculation, no child labour to produce the ingredients in BC products. Every one of the ingredients that Bernard uses (cocoa, dairy, nuts, fruit, liqueurs, coffee, etc) come from wherever he can find the utmost highest organic quality. The chocolate, itself, contains a very high cocoa butter content... Cocoa butter is a healthful fat (like olive oil), and is what makes an honestly decadent chocolate so YUMMY!. HTH!

From: Sarah on Oct-08-2007
The Bernard C store in Toronto has rebranded itself as Daniel, Le Chocolat Belge (pronounced "Danielle"). Daniel is a chocolate maker out of Vancouver. He uses the same Callebaut chocolate from Belgium. The address and phone number for the store remain the same. danielchocolates . com

From: Sarah on Mar-19-2008
To ammend my last post, the webpage for the Toronto store is danielchocolatestoronto . ca

From: Michelle on Mar-22-2008
The Bernard Callebaut store has closed and a new Belgium chocolate store has opened called Daniel Le Chocolat Belge. They have spicy truffles and organic chocolates and the milk chocolate is so much better tasting. They are using 100% pure Callebaut chocolate from Belgium and it tastes wonderful. Love the dark chocolate covered pretzels, the sea salt caramel and the Chipotle truffle.

From: Jean Pollock on May-22-2009
I received a box of Daniel Le Chocolat Belge for Mother's Day from my daughter in the B.V.I. They are exeptional chocolates! Having been to Belgium with my daughters, we enjoyed the real thing there. There are no better chocolates in the world and this company has been successful in reproducing them here.

Comments on store: Visage (The Face Bar)
From: Jack on Mar-04-2006
Very nice but so damn expensive! Don't forget your Amex!

From: Mala Jenkins on Sep-29-2006
Nice lovely place. I enjoyed their ginger ice-cream. Very refreshing indeed!

From: ACHAREEYA on May-08-2009
Well Jack, let's face it. You have to pay the price for the good quality ingredients. Real chocolate just happens to be one of them. I think the Visage's products are some of the better ones we have here in Bangkok.

Comments on store:
From: Sara on Nov-01-2008
This is my favourite new place to go for sweets, it seems everytime I visit they have something new! I think their cupcakes are the best in Toronto and the macarons are just like the ones I had while visiting Paris

From: Lea on May-06-2009
One of the best cupcakes I've ever had !! If you like homemade sandwiches and cupcakes, don't hesitate. They also make other delicious stuff.

Comments on store:
From: Joana on Feb-21-2009
I have been a loyal customer ever since Ambiance Chocolat opened last year. Right now, I think they have more that 15 flavours and they are all amazing. If you havnt tried the orange grand-marnier, then you must. You will not go back to a chocolat bar again.

From: Gina on Apr-22-2009
Lovely people, lovely chocolates. As good or better than the more expensive shops around town.

Comments on store: Neuhaus
From: Lisa Torre on Jul-25-2003
I believe you have been misinformed. Neuhaus has several locations in NYC. The information on this site is a combination of 2 of the current locations. Neuhaus 922 Madison Avenue 2151 Broadway Between 73rd & 74th or Between 75th & 76th 212-861-2800 212-712-2112 *There are also locations in Saks Fifth Avenue (8th fl) and in the Grand Central Station Terminal

From: LisaTorre on Jul-25-2003
Neuhaus locations at: 922 Madison Avenue 212-861-2800 and 2151 Broadway 212-712-2112

From: R J Patton on Mar-18-2009
These are very fine, expensive Belgian chocolates. Better than Begium made Godiva (much better than US made Godiva). But to my taste they are a bit too sweet, and I personally much prefer Teuscher. Try them both and decide which you like better.

Comments on store: House of Spice
From: Brian O\'Reilly on Sep-10-2003
I've been shopping here for years. This place has every spice and seasoning you could want for a complete kitchen. The staff are always friendly, the prices are good, and the place smells heavenly. Check it out!

From: mel on Jan-19-2005
Best store for spices in all of the GTA, I travel about two hours, to get to the house of spice. I love it!!

From: Aaron on Jun-01-2005
Guess What they know carry Fair Trade Coffee.

From: SEPT2--11:30-EXPERIENCE on Sep-02-2006
BOUGHT A NUMBER OF SPICES / CURRY ETC BAGGED AND IN JARS. DECENT PRICES THE FELLOW WHO MANS THE CASH--WHICH WASNT WORKING TO DAY--SO HE HAD TO USE A CALCULATOR--WAS FILLING UP A COUPLE OF BINS WITH COFFEE BEANS--- HE SNEEZED RIGHT INTO THE BIN HE WAS FILLING--AND 10 SECONDS LATER SNEEZED AGAIN INTO THE BIN---HE DIDNT TURN HIS HEAD--MADE NO ATTEMPT TO DIRECT HIS SNEEZE AWAY FROM THE OPEN BINS---IM STICKING TO ITEMS BAGGED AND IN JARS---WONDER IF HE SNEEZES WHEN BAGGING SPICES.

From: karuna on Feb-19-2009
Best place to shop for all those hard to find spices like nihari, panch poram, saffron and at reasonable prices.

Comments on store: Teuscher
From: harold o taylor on Feb-15-2009
I HOPE YOU DID NOT MIND ME SENDING A GIFT I AM JUST LEARNING HOW TO OPERATE MY NEW GATEWAY COMPUTER,PLEASE DON T HATE IWOULD LOVE TO HEAR YOUR BEAUTIFUL VOICE''''''LOVE DADDY''''

From: harold o taylor on Feb-15-2009
I HOPE YOU DID NOT MIND ME SENDING A GIFT I AM JUST LEARNING HOW TO OPERATE MY NEW GATEWAY COMPUTER,PLEASE DON T HATE IWOULD LOVE TO HEAR YOUR BEAUTIFUL VOICE''''''LOVE DADDY''''

Comments on store: Little Tibet
From: Shakti on Jun-30-2005
Little Tibet is such a cute lovely restaurant. I love being there. I go there often. Once you enter the restaurant you feel like you are inside a Tibetan family home. The two ladies there are not only lovely and classy but so warm and friendly, the gentleman is so warm as well. I have been going there a lot as to top it all the food is adorable. The momos are the best I have eaten outside of Tibet, they have the same authentic taste . The lunches are rightly priced and delicious..The tea is great. The restaurant is painted inside with that lovely traditional Tibetan blue wall mural and the walls are decorated with stunning photographs of Tibet . Another tip the food is cooked in a healthy non vegetables and meat. My favorite dishes are tse sha chicken/ hope I spelled this right , and yummy momos and of course the spicy hot but oh so delicious potato dish.. mm all that writing got me hungry , I am off to lil Tibet now.....

From: matthew on Oct-06-2005
if you simply must do something with a tibetan theme i can sort of understand going here. Although, you will feel pretty silly indulging your Orientalist fantasies in the company of the good people of Ancaster and St. Catherines. Most importantly, the food is simply not very good. there are several reasons: the ingredients are recognizably from loblaws so the very simple methods of cooking feel like you are eating something you have had many times before. second, tibet is an isolated, many might say decimated, land hardly known for its natural bounty or sophisticated gastronomic culture. it reminded me a lot of north chinese street food. its just not resteraunt food, i suggest they move the place to kensington market....

From: meaghan on May-19-2006
it's okay food. the guy above is a prude. i'm going to order vegetarian dumplings from the now. if you are looking for a light, clean feeling meal... this is it.

From: viktor on Aug-15-2006
i hope people like mathew know that ingredients for any meal would be available at loblaws. i've tasted tibetan food in france, austria and india, and food served at little tibet most definitely is up to the mark. the bottomline is: being ignorant and stupid is just not an excuse.

From: Angela on Jan-29-2007
Good food,nice and relaxing athmosphere.Can't say if the food has anything to do with the original one,but thats the problem with a lot of restaurants in Toronto even expensive ones.For that price its definetly worth to try.I would not go there for a big day but for casual dinner its fine.Loved their bread.

From: Rachel Smith on Jun-25-2007
I went to this restaurant for the first time this weekend and found it amazing. It was reasonably priced, had a nice ambience with spacious seating and a relaxing atmosphere. The food was fresh, flavoured perfectly. Not too greasy, salty or spicy but had a great flavour and aroma. The tea selection was amazing as well and the momo balls were great. I usually find stir fries very boring but these were so yummy we ordered tibetan bread to sop up the rest of the sauce and did not waste one morsel of food. This place is a great find.

From: Carmel on Sep-13-2007
The atmosphere is so pleasant. The soup is loaded with good things and totally delicious, and the Momos great. A good meal at a good price.

From: alex on Oct-26-2007
matthew , has no basis in fact and his loblaws comments are way off base having a family member who use to do product development for the same company. Little Tibets food is excellent, simple and good. The staff are never in a hurry and they are polite to the point of painfulness.

From: Bruce on Feb-15-2008
Alright already, can we get past the fact that Matthew didn't enjoy his experience at Little Tibet. I, and obviously a few others, enjoyed it immensely. As soon as you sat down there was an ambient Tibetan mantra style of music playing that emitted and energy that you sensed immediately and put us into a very relaxed mood. The waitress arrived with menus and a huge smile and was very informative of the dishes seeing she was raised on them. Her opinion was valuable only as far as her favorite things on the menu were concerned, which were mainly meat dishes. Being a carnivore myself, I found that a great help. We started with the momo's, a Tibetan staple. Pan fried made them slightly crunchy and added a nuttiness and texture that you didn't get with a regular steamed dim sum style dumpling. The main course was tsik-sha($13.95), pork ribs in a sweet Barley red wine and Eastern spices sauce with spring onions,carrots, celery, green beans and mushrooms. Almost a tomato based sauce that was lightly spiced for me so I added the hot Asian paste that was on the table and that heated it up nicely. If you're a bread fan, then the t.momo, which is steamed so it's more like a big dumpling that a regular side of baguette, might not conform to your norms, but is a tasty change and authentically Tibetan. Next the shap-ta(14.95) ruled. Beef strips in a garlic and, for those who love it, a really gingery sauce with onions, green beans, carrots mushrooms and t.momo. I couldn't get enough of that ginger flavor, which went quite well with the glass of Inniskillan cabernet savignon. Okay, two glasses, but who's counting. This was actually quite filling and we didn't want to overdo it so we opted out of the desserts that included my favorite, green tea ice cream. All in all, a truly enjoyable night out that, at $71(and probably a third of that liquor) would definitely do again. And if you're still up for a nightcap, head directly across Queen Street to Squirly's for the best pint of Mill Street Tankhouse Ale anywhere in the GTA. Cute little setup with a retro vinyl back bar like the material my Aunt Bessie's kitchen chairs were made of. You know, with the patent leather sheen that your ass stuck to in the summer?

From: brian hughes on Mar-28-2008
we dined as a group (about 12 of us, plus a couple of babies under 1 year) and were very impressed, not only by the food, but also by the service. delicious, authentic meals, and my only complaint would be that there wasn't too many options on the beer menu. just your standard imports, but thats not the reason to choose little tibet. go try it out!

From: Oksana on Feb-11-2009
All I can say is the food is fantastic. To me Tibetan food is Asian with a European influence. I love this restaurant as the atmosphere is warm, the servers are polite, the owners are gracious. I would give this restaurant and 4.7 out of five. You have to try the food as you will not regret it. They have an incredible rice dessert that you cannot miss.

Comments on store:
From: Penny on Mar-21-2007
I find the desserts at Phipps to be too sweet with the cakes covered in way to much buttercream. The cookies are very oily and the buttertarts end up being overdone with caramel or chocolate. I wish they could make something a little simpler and not so oily.

From: John J on Jan-14-2009
I found the cakes to be absolutely amazing in both design and taste. I will never for get the impression that Phipps had on my wedding and all the guests. I can see now why they cater to the stars.

From: Marcella on Feb-08-2009
I have been going to Phipps Bakery for over 5 years now and throughout that time they have consistently remained high on quality and superior in taste. I adore this bakery for all the great things that they create.

Comments on store: Soma Chocolatemaker
From: louise on Nov-28-2004
Unbelievably good although somewhat pricey. These chocolates are delicious as well as being true works of art.

From: simone on Dec-22-2004
The best chocolates in town!!! I had to try it after reading a Toronto Life article saying they had the best chocolates in the city. I had the Mayan hot chocolate as a shot, there is nothing else like it in the city, thick, intense, well balanced with spices my jaw dropped, I am now totally addicted. I also took home a box of unusual truffles all of them unbelievable. This shop takes chocolate to a completely new level. I hear they are roasting their own cacao beans to make chocolate from scratch. You can see the chocolatemakers making all their creations right there in the shop. If you have an intense passion for chocolate try Soma.....you'll never look back.

From: leslie on Mar-24-2005
Dave, check out JS bon bons on this site. You have Thomas Hass on your side. Keep up the good work.

From: Alex Belangier on Apr-12-2005
My favourite chocolate store in the city. Casual, laidback, staff really enthusiastic about chocolate. All truffles are individually unique and well defined in flavour, texture, sweetness. The Dark Fire bar which is made from scratch by roasting their own cacao beans is an outstanding chocolate very complex in taste. On a recommendation from one of the staff, bought a bar from Madagascar which is crazy good. Limited to only 6-7 flavours Gelato is made on the premises velvety smooth, best in Toronto better than Paloma or Hollywood. I found the prices to very reasonable for the quality Soma offers, truffles are not as expensive as YB synopsis implies as they are priced per piece not Kg. Dangerous place if you are really into chocolate.

From: k. Miller on May-03-2005
Best chocolate, no comparison. This is the real thing.

From: ashley on Sep-30-2005
this was the best chocolate that i've ever had in my life. the plain chocolate truffles derived from beans from tanzania, etc, are described as having flavours particular to each bean, and when tasting a few back to back, you can really taste the subtle differences. yum... some of their flavoured truffles are amazing - try the following: lemon/ginger dark Venezuelan truffle spicy Mayan dome truffle gianduja ( milk chocolate italian hazelnut truffle) this last one will melt in your mouth, it is so wonderful and magical. after a taste test of ten different truffles (shared with a friend), both of us were positively high.

From: John Elliott on Dec-21-2005
I am outraged. First of all I have no complaint about the quality of the chocolate. My complaint is with the service. On December 2oth I went to purchase chocolate for a group of friends attending a christmas celebration at my house. I have recommended Soma to many people, but today this will end. I went to the counter to find I was being ignored, people walked by me without asking if I could be helped. Finally I asked if I could get service, only to be told that they were busy filling orders. Not one person was attending to the counter. They did take my order with a complaint that I would have to wait half an hour. I said this was unacceptable and that I made a special trip and could not wait for an order that any other business with a counter service would have attended to immediately. This is not the problem. The owner walked by me, scouled and suggested maybe I should shop at Godiva if I wanted service. I called him on this and he continued to argue with me. He told the person behind the counter not to serve me. I thought this only happended on Sienfeld. I did get the chocolates and no thank you for my business. I spent $ 75.00 and feel that the service was insulting. I will not recommend this establishment to anyone. I am disgusted at the disregard of customer service.

From: sonja stewart on Jan-02-2006
Have been to the store many times and the front service has always been top-notch (friendly and very knowledgeable). They took the time to go through the chocolate making process with me and helped me to select the right truffles for presents. The above poster must have done something to really piss these nice people off.

From: D\'Lauver on Aug-24-2006
I, while wandering through distellery, came across this store. What a wonderful experience. Almost half an hour before the store closing, I sat at the counter and were treated like an old friend. Customers walked in bought stuff, chatting, while I sipped my hot chocolate. It was a sheer pleasure.

From: Hubert on Aug-29-2006
The best (chocolate) shot I ever had in my life... whoooh !

From: Sarah B. on Jul-12-2007
My favourites are the chai spiced chocolate covered hazelnuts... and the chocolate covered hand made caramels.... Dark Chocolate Gelato too!

From: Toni E. on Jul-19-2007
Soma's Chocolate fudge walnut cakes are irresistable! The trip to the Distillery district is VERY WORTH it (from Mississauga). It's really good stuff although a little pricey.

From: Cathy on Dec-07-2007
It's all about the chocolate covered orange peel strips! A delicious treat for everyone.

From: Hans on Feb-02-2009
Simply the best chocolate in Toronto - or anywhere. Their single variety Madagascar chocolate bars are the best I've tasted. Worth the trip or the courier cost. Their truffles are the finest and strangest.

Comments on store:
From: suzanne on Feb-01-2009
Saw Max on Paula Deen's program. Let me say how charming and delightlful he was. I would kiss his baldhead anytime. I am a cook at a daycare of 60 children! And loving every minute of it. What I saw in Max is what every child' s dream person(friend) would be, fun, amusing , delightful, loving, caring & so much passion in what he does. But he's got the best of both worlds baking and chocolate, (good for him.) I wish him the best, and hope to meet him one day. Sue from the north.

Comments on store:
From: cheesed off customer on Jul-22-2007
I could not believe the experience I had at the Cheese Emporium on Mount Pleasant last Friday. I thought I would treat myself to a brie and prosciutto sandwich for lunch. I'd been to the Cheese Emporium before for sandwiches but, not seeing a menu sign, I asked if they made them. The man serving me, somewhat briskly, said yes they make grilled sandwiches. Although, I would have preferred un-grilled, I said OK, and asked what kind of bread they had. He said white or brown so I said white. Then he took out a very nice looking bun, cut it and sliced some prosciutto on it. The bun looked great and as he was about to put the cheese on it, I told him to please not grill it because I would prefer it plain. He said "no, it must be grilled". I said I'd really prefer it not be grilled but he said "you can't have it that way because it's our signature sandwich". (What “signature” - it was being custom made for me!) I said I would really like it plain and once again he said I couldn't have it unless it was grilled. I just couldn't believe it - it appeared grilling was mandatory! (I felt like Jack Nicholson in the diner scene in Five Easy Pieces.) I was desperately trying to think of a clever way to re-order and say “hold the grilling” but with blood pressure rising, I said if I had to have it grilled, then I didn't want it. He yelled at me and told me to "get out and never come back". I was dumbfounded. I said I would not be back and started to leave the store already sorry about not getting my sandwich. Before departing I did tell the man (who by now had a scary insane look in his eyes and quite the threatening pose) that I was going to post this incident on the internet. Looming toward me as if on the attack, he yelled that I was "ridiculous and unprofessional". By now quite alarmed, I hastened my departure. Somehow I don't think that this "soup Nazi" approach to customer service is going to create lines up at the Cheese Emporium's door.

From: traveler from montreal on Sep-21-2007
i just bought $50.00 worth of cheese from this store this morning and i'm already starting to think that i should've spent more money there. this is indeed an emporium. at 9:45am today i showed up in front of the store hoping he'd show up early (opens at 10). i left toronto for montreal today. i didn't have a lot of time to waste as i was getting ready to hit the road. he did show up. very friendly guy. he seems to know a lot about cheese. all his suggestions were great (i went with 4 different types and they are GREAT). very good quality cheese. i live in montreal and we get A LOT of french cheese from france here but i gotta tell you this guy's selection of english, canadian or high end french cheese beats 'le fromentier' or any other store here that i know. i highly recommend this place. i'm going to be back in december and will buy MORE. about the incident in the previous post, there are certain 'house rules' which might be difficult to understand. last may i was in 'il fornello' an italian resto on yonge near st clair and the waiter(s) refused to pour drops of balsamic vinegar over the olive oil in the little dish with olive oil they bring you before the meal to eat with italian bread. i insisted in vane. they said it's a special olive oil and that's the way is should be eaten. i wasn't happy. but in the end the food was very, very good. i'd go back there anytime.

From: satisfied costomer on Sep-26-2007
Cheese Emporium is by far the best specialty cheese shop in Toronto. I don't exactly live close by but its worth the drive. The selection of european, as well as canadian cheeses are excellent and the staff is quite informative and helpful. I recently had a dinner party and the 12 year old quebec cheddar was a huge hit, the staff informed me of all the best cheese choices to accent my wine, and the cheese tray was turned out beautifully. But be advised, go there with an appetite because the staff are sure to offer a few tastes. Im sorry to hear that some may not feel the same, however I would defanately recomend this shop to anyone hosting a get together.

From: Shelley Swartz on Oct-05-2007
I was at this store during the summer to pick up some cheeses and I noticed their products are way over prized comparing to the little gourmet shop down the street from them. They have good cheese but so this Alex Farms. I won't be buying products from them when I can get the same thing for a $ 1 less per box....its crazy.

From: Jester from church street on Oct-10-2007
GAY BASHING! I couldn't believe how homephobic the people at cheese emporium are! A couple of weeks ago as I was entering the store I heard loud conversation and laughter with a male customer. They were enjoying bashing gay people, especially men, and had lots of fun exchanging gay jokes. As soon as I entered the store the conversation suddenly stopped but I felt so weird the way they would look at me. I looked around, said nothing and walked out. I will never go there again! Their prices are way too high compared to Alex's Farms anyway!

From: Harold Colos on Oct-17-2007
I was lucky enough to find Cheese Emporium about a year and a half ago just taking my dog out for a walk. I've had nothing but positive experiences at Cheese Emporium. The selection as well as the freshness of the products are the best in the city. I'm a little Shocked at the coments made about the staff as they have been nothing but good to me. They always have great suggestions. I also love that they always let you try before you buy to ensure your getting something of good quality and obviously something you'll like. They've even given a gift or a small item to me at no cost on a few occasions which i no else ever does anymore. If you are or know anyone that loves cheese i recommend you check this place out. I will never buy from anyone else aslong as i live in the Toronto area again. Harold Colos

From: Monica on Nov-10-2007
Wow! This was the best shopping experience I have ever had. I had the chance to try a large variety of cheeses and the choice to buy the ones that fit my budget. I was advised to buy better & cheaper stuff than the one I choose, and I was allowed to try the taste of the olive oil! I have so much more knowledge about high-end food right now, since the owner took the time to make me understand about differences in quality and the way to recognize quality. The choices the customers have fits all tastes and all budgets. Very impressing!

From: mbqr tudyfkng on Nov-17-2007
habwnt scilzu ehxb tend cyqvrpk qcwu gsbwv

From: Sandy Smith on Nov-22-2007
Although the shop has wonderful products, the staff are snarly, rude and downright lacking in any basic social skills. Forget about getting a good experience at this store. I have given it three tries only to be made feel uncomfortable - never again!

From: Alexandra P. on Nov-22-2007
I am so glad that people are seeing the staff at this store for what they are - barbarians. I recently moved to the neighbourhood form western Canada and was drawn by the array of products, although quite overpriced. On the few occasions I ventured to enter the store, I was never greeted with pleasantness, rather a lengthy stare as if I were a thief. One of the young women had just returned from having a cigarette outside and proceeded to serve me without washing her hands. I declined my order and left in disgust! The staff made no attempt to apologize, but made some snarky remarks in a foreign language and laughed. I urge others to not frequent this establishment and will go to their competition.

From: Izabella on Dec-02-2007
I was very impressed with this store. The staff was kind, knowldgeable and helpful. The product is of very good quality at different prices, so you have where to chose from. I have never seen anywhere in Toronto another store where you can try before you buy. And nowhere else in Toronto you can find so much information about the food you buy.

From: Big D on Dec-13-2007
hey Alexandra P The Cheese emporiums a fantastic store and u probably were trying to steal something

From: Charles on Dec-16-2007
I just came back from the new location Avenue rd and Melrose...(right across the street from the harveys) and i must say that they've done it again ...what a beautiful shop and the same excellent staff!!!

From: Ari Williams on Dec-17-2007
I was at this store and found their gourmet products to be way high compared to their neighbour down the street, next to the chocolatier. Small privately owned boutique and very very nice place. Not only were the prices high but the staff was very arrogant. I'm not usually picky but found the ambiance not so great and if you go to Alex Farms on Bayview they also let you sample the cheese, most places will let you.

From: Michelle on Dec-31-2007
Agree with previous reviewer. We bought some cheese (Etorki) + 12 yr old cheddar. No prices on the cheeses. Back home, we do some internet research and compared to other places - they are way, way overpriced. I feel like I was ripped off. Last time I'll go there. Let's see how much longer they stay in business.

From: Claudio on Apr-22-2008
Hey, at the Cheese Emporium they try to serve us there best, and respect to all the customers who have good remarks about the Cheese Emporium, no one is perfect and for the comments from Alexandra.P why she might of served you right away was because they have gloves so they don't infect your food. As well there sandwiches are delicious and are to be grilled because it's a paneenee or however you spell it, but back to the topic its given that name for a reason a meat or cheese sandwich that is grilled. Other then that the Cheese Emporium serves you to there fullest giving you an explanation about your cheese so you know a little more when you leave maybe you might not get the perfect employee but always keep in mind they might be new and just started the job.

From: Employee on Aug-09-2008
As a former employee at cheese emporium i would like to redeem myself as well as the other employees and say that no matter where you shop there will always be some people nicer than others. I can only speak for myself when i say that i always tried to be professional and helpful to any customer. I apologize for any negative experiences that you may have had however you must understand cheese emporium, like any other shop, has had many employees and it is unfair to judge or stereotype the entire staff according to an individuals mistakes.. As for the prices, the staff has no decision on the affordability of the products.

From: Dolores Smith on Dec-02-2008
Going back to the two posts regarding the customer's right to get what they ask for versus a specific offering related to "house rules" for serving a certain way...the grilled brie/prosciutto and olive oil with balsamic at the restaurant: I think it is the responsibility of the employee to explain why their establishment has decided to serve an item only a certain way and then still leave it up to the client to have their wish. As an olive oil importer that has now spent almost two years experiencing and thinking about olive oils almost 24 hours per day (yes, in my sleep/lack of) I can say it is true that some extraordinary, very good quality, olive oils are much better enjoyed without the strong balsamic vinegar or do not mix with this vinegar's taste (olive oils are like wines, and have their own food pairing particularities). Unfortunately, it would be too expensive for the Cheese Emporium to create a second sandwish to show the taste difference to the client, but it could have been done with the olive oil!

Comments on store:
From: esme and dawna on Nov-11-2003
Brilliant !! As delightful and delicious as any patisserie in France! A treasure on St. Clair West and a neighborhood gem. Highly recommended tarte a l'oignon and their amazing version of French Toast,... Pain Perdu. be warned...the food is addictive Go early!

From: Clarisse on Apr-30-2004
Easily the best baguettes and croissants in Toronto. Staff are fantastic, but the food is really, really excellent. Try the St.Honore, the Quiche, the Gateau Basque.... Bravo Pain Perdu!

From: Lisa on Jun-03-2004
I recommend the polonaise, aka an almond croissant. They are apparently authentically made from the previous day's croissants, then rebaked with the almond filling. Expensive but delicious! Their baguettes are southern style, and are really tasty. Their pastries can be special-ordered and are taken extremely seriously. They now have brunch and lunch dishes available for eating in. Good luck getting a seat ...

From: Lisa on Jun-03-2004
I recommend the polonaise, aka an almond croissant. They are apparently authentically made from the previous day's croissants, then rebaked with the almond filling. Expensive but delicious! Their baguettes are southern style, and are really tasty. Their pastries can be special-ordered and are taken extremely seriously. They now have brunch and lunch dishes available for eating in. Good luck getting a seat ...

From: Dali on Jan-21-2005
Pain Perdu has the best baguette in town.

From: Liz on Mar-04-2005
I go by this store often for their croissnats are pretty good, abit on the pricy side for students..but hey..a girl needs to indulge sometimes. But the service? You don't have to be a genius to know that the service is crappy. The girl who works there has an attitude like nobody's business. Frankly the food is not out of this world, and I have found bakeries better than this one. I hate that i have to feel bad walking into a store that i am spending MY MONEY on. These days I don't even go to the store..Not worth the emotional drama.

From: Mede on Aug-11-2005
Excellent french toast, eclairs (filled with chocolate) and gateau basque. I will definitely be making a return visit.

From: .... on Aug-26-2005
Hello i just want to say that ur pastries r really good but it's a bit too expensive and they are small for the price

From: goose on Sep-27-2005
I love living next to this place, for sure. I just pray they stay open for many many years to come. FOOD Their pastries are good. This is definitely one of the best pastry places in Toronto, on the par with places like Clafouti and Patachou. I recommend... everything in the store, really. Some things are just good, and some are spectacular. Not a single thing I bought from there has disappointed me yet (and I am lucky to live near-by so I buy a lot from there :)). SERVICE I am surprised to see a comment about "crappy service" and "attitude". I find the people working there to be knowledgeable and friendly. Some are better than others, but I've never had a bad experience with them. And even if the service were bad I'd go there anyway because of the yummies.... Luckily, though, the service is way above average. I do wish they had more of a sitting area and perhaps a few tables outside, but these really are minor points. And they do have a bench outside, I've enjoyed many a croissant there on a weekend morning. :) PRICES Compared with other bakeries of similar class (hint: not the places that sell Dufflet crap and the like), this one actually has very reasonable prices. Yeah, they are not on the cheap side, but cheap North American pastries are revolting and disgusting anyway.

From: mireille on Aug-13-2006
There used to be a Japanese bakery in Toronto called Nakamura Bakery. The style of the cookies, cakes and pastries are very similar. One of the best bakeries in Toronto. It reminds me of the bakeries in Tokyo. French + Japanese = Frappanese style. The croissants are superb -- not overly saturated with butter. They are not greasy or oily in any way. I love everything I've tried here so far!

From: Miyuki Mouse on Sep-10-2006
Mireille: Bakery Nakamura still exists. They moved up to Steeles a while ago to become part of J-Town, a collection of Japanese shops. (Google "J-Town" or "Bakery Nakamura" for info about location.) And their pastries are as good as ever. It's good to hear that Pain Perdu's are similar though, becuase I moved recently and Pain Perdu is much closer to me now than Bakery Nakamura.

From: anpo on Aug-09-2007
My favourite patisserie - I am French so I fully appreciate the good luck we have of having Pain Perdu in town, a bit of a drive for me - 10 minutes, but their croissants heat up perfectly the next day, so youc an buy them at the end of the day - if there are any left.... Their 'cannelle' - like a cinnamon bun is the best ever!

From: Mede on Nov-18-2007
Excellent french toast, eclairs (filled with chocolate) and gateau basque. I will definitely be making a return visit.

From: Deutschland on Nov-29-2008
These prayers help me to keep God in my life, especially with the many distractions I encounter.e

Comments on store: La Fromagerie
From: Karen MacKenna on Apr-05-2006
A very unfriendly addition to the neighbourhood. Good cheeses but not worth the snobbery and the price.

From: Michele on May-30-2006
This is a great little place that has amazing cheese and very knowledgeable and personable staff. I always let Hazel help me in my selection, she always gives me something new and wonderful to try. It's not cheap, but it's worth it if you enjoy unique, high quality cheese.

From: Paula on Jun-28-2006
Ask the proprietress what she recommends because she seems to have new and different stuff every time. Always a line up on the weekends, but worth the wait. Also good: the raisin pastries and jarred duck from Quebec. My mother-in-law can't get enough of the martini olives.

From: Stew on Jul-19-2006
Great place to find Quebec cheeses but Yummy Baguette has posted the wrong phone number on this site. Please change it.

From: Boo on Aug-18-2006
The discomfort the proprietress stirs within me combined with the ridiculous prices (1.75 for a shriveled little croissant?) make this place a no-go.

From: complicitytheory on Oct-05-2006
This place is absolutely amazing. I travel far and wide for good cheese, but I've always found the ones at the kensington and st lawrence markets just not good enough. La Fromagerie is pretty close to my house, 30 min walk there and back, and I walk past a number of cheese stores to get there, but I'd go twice as far. They know their cheese. They have real cheese. The cheese is amazing, AND the people working there are really friendly and community minded. it is like being in a real cheese stall in a market in provence, which is also a great place to get cheese, but my english is better than my french.

From: Fiona on Apr-06-2007
I've been trying out various cheese places in Toronto, trying to learn a bit more about cheese and develop my palette. I had high hopes for La Fromagerie. The person who waited on me today successfully made me feel like a complete loser and slimeball, even though I spent $40. Was there some sort of secret handshake I was supposed to extend when I went in? She first ignored me, then barely met my eye, and finally rushed me through the purchases (even though there was no one in the store besides us), and--worst of all--could not have been more condescending towards me and my questions concerning unfamiliar cheeses. It was so bad I asked her if I should come back another time, and she just stared at me like I was a crazy person. Yes, it's an expensive store. But if the service was any good at all, I would have been a repeat customer. Instead, I am recovering from a shame spiral. Who knew buying some cheese could have such toxic consequences? I recommend other independent shops for cheese in Toronto--although you'd never know if from the shoddy way in which the staff treats its customers, there are many other options in town. It's interesting to read the other reviews here and realize it wasn't just me; others apparently have had the same unfortunate experience. PS: yes, please change the phone number--it is not correct.

From: Sandra on May-19-2007
There are cheese shops with wider selections, but I find the smaller range here lets you focus in on the things you are really going to enjoy - and the bread they carry is lovely. I've made some real finds here.

From: Kris on Jun-25-2007
So sad, but true. The woman who works at the Fromagerie is almost always unpleasant to deal with. I live just down the street from this lovely shop, and spend quite a bit of money there on a regular basis. I find it hard to understand why she is always in such a rush. With the exception of a Saturday morning 'croissant rush', I'm ususally the only customer there. On my first visit, I was quite excited to learn more about her product since I had just returned from a 2 week vacation in France. I felt like a complete idiot when she looked at me like I was crazy to ask any questions about the French cheeses. I don't understand why people open up small businesses if they don't like customer service. I have to wonder if she has ever experienced 'la joie de vivre' in France. Shop keepers there are lovely to deal with and they LOVE to talk. I keep going there because it's close to my house, but the owners really need to do something about their customer service - it's TERRIBLE.

From: Robert on Jul-25-2007
For those who have had a negative shopping experience, please feel free to contact me directly and address your concerns. As a relatively new business there are obstacles and stresses that need to be addressed, and we are open to constructive criticism. I feel that the overall reception has been extremely encouraging and that la Fromagerie is a welcome asset to the neighborhood. Robert Burns Proprietor lafromagerie@bellnet.ca

From: Amy on Sep-25-2007
Well i went to La Fromagerie this past Saturday and didn't encounter any of the rude service that others have described. The young guy behind the counter was extremely nice and polite, offering small samples of the various cheeses. As for the prices, what do you expect? Good cheese is not cheap, if you want that, Dominion is down the street.

From: Lisa on Mar-19-2008
I have had similar bad experiences but it has only been with the woman who works there (or perhaps co-owns the place). I don't feel comfortable going in when she is there. I have also been made to feel like an annoying idiot simply for wanting to learn more about their Quebec cheeses. At least I now know that it's not just me. It's such a shame because I was initially very excited about the place and they have an excellent selection. Hopefully it will become a more comfortable and friendly place to sample and learn about unique cheeses. Fortunately, the young man who works there sometimes is very nice. I think I will try to go when he's there.

From: anonymous on Jun-11-2008
I am a regular at la fromagerie, finding it after having been to every other cheese shop in toronto. Though I'm not an expert, I buy a lot of cheese when in france, and I love to buy it directly from the shepherds where possible. I have to say that La Fromagerie is often better than what I can find in a good market in Provence. And while yes, the staff isn't what you'd expect at MacDonalds they are efficient, professional and knowledgeable, something I prefer to eager ignorant smiles.

From: gia on Nov-23-2008
i think there has been a shift in management. i have not seen hazel there in months. robert is always there to help me choose my cheeses, as are some other girls who are very nice

Comments on store: Furama Cake and Desserts Garden
From: Jennifer on Jul-27-2004
I've been going there for years for their chestnut tarts!

From: Valerie on Nov-19-2006
I live in Hamilton, and I always go to this bakery when in Toronto, especialy for their butter buns.

From: Laura on Sep-17-2007
I first went to this bakery on Sunday and I fell in love. I've never had such a light tasting, yet decadantly rich piece of chocolate cake in my life. I also fell in love with their Tuna Buns. I had three in one day. I'll definitely go there again the next time I'm in Toronto. ^_^ You just don't find pastries like that in boring old London!

From: Finn on Nov-11-2007
I love this place! The raisin buns, ham and egg buns, and more are ALL so amazing! 10/10!

From: pdenrcva frtovzl on Nov-16-2007
irwtlbgju avdrixwne soadkh szlujx taepbgrdm ofxkp ibfk

From: Fiona on Apr-25-2008
Excellent place to go for bake goods. I love their almond cookies and their swiss chocolate cheese cake. Other baked goods are high quality, too!

From: Eatereater123 on Nov-20-2008
Furama is the McDonalds of chinese bakeries. They don't put a lot of filling, and their dough is rather average. However, it is consistent, and if you're at the Spadina store, extremely well priced even compared to other bakeries. If you go to First Canadian, expect to play exactly 50% to 100% more for the same item. Rents are high downtown. I would go to Yung Sing and Kim Moon before I head back to Furama.

Comments on store: Konditor
From: Jo on Mar-22-2005
Full marks for Konditor! I know people (including me) were very disappointed when Tournayre closed its doors, but the good news is, Konditor is a worthy successor to the space. Konditor makes excellent traditional Austrian cakes and pastries. The Sachertorte and black forest cake are particularly tasty. For something new, try the Burgi torte--a very nice balance of textures and tastes, and not too rich. The Mozart cake is also really yummy. Konditor's breakfast pastries (croissants, danishes, etc.) are also very good, if a little sweeter than a French baker would make. Service is very friendly, but the place is quite small and on weekends, it can be a bit hectic, especially if you're staying to eat in the little cafe. Get your goodies to take away!

From: anna olson on Oct-29-2005
Service was good. Latte wasn't/not enough flavour. Apple studel was nothing special/skin abit tough even after flashing in the oven....need more quality control I guess.

From: beachesjunkie on Apr-09-2006
I fufilled my temptation by experiencing the cusine and dessert-chocolate cake that Konditor had to offer. Cake was mediocre. Over-priced

From: Sabine on Nov-10-2008
Oh please, this place is fantastic. If you want authentic Austrian desserts, this is the place to go. YUM!!!

Comments on store: Coffee Tree Roastery
From: louise on Feb-16-2003
This cafe offers the best coffee in Bloor West Village. It is probably the only independant locally owned one. Excellent cappuccino and beans to go.

From: Josh on Feb-25-2006
recently visited them, and found their coffee was rather watery, and overpriced.

From: Alan E Devine on Aug-30-2006
I am trying to limit myself to one GOOD coffee per day. go out of my way to have a large dark-roast coffee at Coffee Tree. The small costs about the same as a Starbucks small (?vente?) but is much better taste 2006Aug29

From: annie on Dec-13-2007
The beans are great and the coffee is wonderful but I wish the owners would clean up the sitting areas. The cushions and covers are greasy-looking, the floors need a wash. It would be the perfect meeting place but I always hesitate to suggest it to friends because of the grime. (I wish someone would forward this to the Coffee Tree...)

From: Stephanie on Oct-18-2008
The coffee tree cheers me up every morning, and afternoon when iam in the mood for a mid day perk. The atmosphere is warm and welcoming. The staff are amazing and friendly, especially the full time day staff. I not only buy my coffee there but I also buy my beans. The selection is incredible and I never, ever had a bad coffee. So far the best coffee I have had in the city.

Comments on store: Frangipane
From: jenn on Oct-29-2005
Overall nice store design, but dessert offerings are just so so quality.

From: Gloria on Feb-18-2006
The prices at Frangipane are outrageous and totally undeserved! With their competition - Patachou, Rahier, Celestin, La Cigogne, Fleur de Lys, etc. - all offering far more variety and sophistication and prices that are commensurate with the market - I can't see how they can survive. They should wake up and come down to earth. They're nothing at all that special.

From: Terry on Jun-07-2006
The most over-priced bakery in Toronto and the most snobbish attitude! They cannot justify charging such prices! I know what it costs having been in the bakery business. There are other more reasonable bakeries in town.

From: Jennifer on Jun-07-2006
I agree, they are way overpriced and not THAT good! I would stay away, it's not worth the price!

From: susan on Jul-06-2006
Don't agree - their Raspberry Chiffon cake is worth every cent!!!!!!!!!!!!!!!!!!!!!

From: marny on Oct-13-2006
I've had two amazing birthday cakes from Frangipane and they are totally worth the price!

From: foodie 123 on Feb-06-2007
I ordered a custom birthday cake for 50, two tiers, of different flavored cakes - Claudia and her team did an AMAZING job, matching the design of the invitation. The cake was outstanding. I would HIGHLY recommend Frangipane for all your patisserie needs!

From: Tina on Nov-15-2007
I used to love her Gruyère tarts but then she changed the recipe and cut corners on the quality. The pastry is different... cheaper, even, and made from a mold instead of the way it was before. The cheese tastes watery or just not as good. Maybe she changed the cheese. It's more disappointing than ever. The last tart I got (the just cheese, not the one with prosciutto) tasted like it had been contaminated with meat (I'm assuming the prosciutto). Vegetarians, vegans or ex-veggies know what I'm talking about (the taste of meat juice). That's totally not acceptable. The service is friendly for the most part, and the chef seems to be really nice. Unfortunately I've been disappointed with the Gruyère tart to the point I can't go back there unless I want a cake. The frangipane tarts they specialize in are very good though, much higher quality than their Gruyère tart, I just hope they don't change that recipe too otherwise I'd really have no reason to ever go back there.

From: Tina on Nov-15-2007
I forgot to mention that their cakes are very well done! I wouldn't go to Frangipane for croissants, except maybe the almond filled ones (as Ezra's Pound across the street makes better ones by far) but I'd definitely go if I needed a good quality cake.

From: Amalia on Oct-01-2008
Frangipane's chocolates, petits fours and assorted sizes of tarts are top quality, I have been buying them for family and friends over the years and will keep doing so. The chocolate covered almond Christmas trees have become tradition in my home. In this day and age of fast food a pâtisserie like this is a treasure.

Comments on store: Cheese Boutique
From: Cheese lover on Jan-21-2006
Great place. The owners really go out of their way to help. Friendly staff. Great selection. First class all around. Highly recommended, not just for the cheese but even the bakery items and produce and specialty items. It can be pricey, but worth it.

From: Stephen on Mar-27-2006
This place has an excellent selection of cheeses, including a walk-in cheese vault. They aren't the cheapest but there is lots of choice and the staff all know their stuff. Pastries and other food are also pretty good (try the pot pies!).

From: Bill on Jun-27-2006
I have heard of the place but only after I was there did I know what they meant. What a paradise for food lovers! Not only is the cheese top notch but they also have a very impressive produce section.

From: ting on Sep-06-2006
I was there once 2 years ago...the selection of food was amazing, including wholesome foie gras and truffles , morels, and other specialty food. However, the service really went down the drain, when you call to ask for avaliabality of the food the receptionist simply ignore you and answer "no " to every of your questions. ......... wasn't that impressed for such a high priced grocery store

From: cheese LOVER on Sep-13-2006
SIPLY THE BEST!

From: foodie on Oct-24-2006
Receptionists/phone lines are generally really busy. Best to go into the store to find out about food availability. Their products are unbelievable, such a wide selection from all over the world. I wouldn't shop anywhere else for specialty items. Store staff are all very friendly and willing to help, especially those of the Pristine family. I love it!!!

From: Ben on Dec-11-2006
Not us good meat us they say! I thik their cheese and produce is of better Quality

From: Julie on Jun-01-2007
I loved the store when it was located on Bloor. It was exceptional all the way around. I have left Toronto but when ever I am back visiting, usually 3 times a year, I stop at the new Cheese Boutique. I do feel that the quality has gone down. I think the introduction of meat and produce has affected it. I am not as impressed as I was years ago. I think in their expansion they have lost something. I do not find the service as good. Although, there are still two women from the Bloor shop that are just great. The younger staff should learn from them.

From: Norm on Jun-29-2007
Lived in high park for while and the cheese boutique was a sure visit and with there new location on 45 ripley ave it continues on the same tradition from the previous bloor location with a flair like no other. They have replaced the wine franchise for a newer pasta section which is just fine as we often find ourselves searching for this. Same europeen atomosphere as before. .....hurrah !

From: Heather on Aug-23-2007
Very disappointed in quality of meat at Cheese Boutique-bought kielbassa Wednesday evening-went to make my lunch for work Thursday morning and the meat was rotten! Rye bread that I had bought was not very fresh-certainly does not have the quality products that it used to on Bloor St. I will not be back again-I had given my dog a little piece of the kielbassa on Wednesday evening when I brought it home and could not understand what had made him sick-now I know. The prices never went down but the quality certainly has.

From: Franscisco Guerras on Sep-17-2007
What a lovely suprise! I was across the street visiting a client and across the street (45 Ripley Avenue) sat a place named Cheese Boutique. I walked in and was bowled over by what a selection of food they have. More than just cheese let me tell ya. Anyways, i was there for about half an hour and picked up a couple of great goat cheeses that went over swimmingly at a client meeting. As well i found some really interesting peppers sitting at the cash. i had to run but i talked to a couple associates and they swear by their steaks. i'll have to try one next time. i'm defintely going back. a neat little jem in the toronto foodscape.

From: Jennifer S. on Sep-17-2007
How i love this place. Was there this past sunday and one of the servers helped me out with a book club party i was having. the book was a spainish theme so she helped me out with four different spainish cheeses, some olives, some spainish olive oil, and other goodies. anywho...the book club loved all the treats i picked up. we ended up forgetting to talk about the book and just talked about the food! I want to thank you cheese boutique. you made our party a smash! hugs and kisses, jennifer s.

From: shaun on Sep-27-2007
I had recently gone back to cheese boutique to pick up some of my favourite cheeses when I was served by a young girl who looked like she hated her job and also hated the world they don't need people like that working there because going to the cheese boutiqe is supposed to be a experience you should not forget.

From: Ihor on Dec-11-2007
I Love this place. Fabulos food,exilarating Atmosfer,and for what you are getting wery reasonabel priceses

From: mike on Feb-28-2008
Love the place!! amazing, If I lived in the area i would be by there almost daily. Keep up the GREAT work

From: maie on Sep-15-2008
went to the cheese boutique for the first time,it was great the staff treat you nice .cant believe the wide variety if cheese and other products from all over the world,i cant wait to go back again...

Comments on store: J. S. Bonbons
From: louise on Feb-16-2003
Excellent chocolate. Their chocolate caramel truffle is outstanding.

From: Jana on May-03-2003
I really didn't like these chocolates at all. I didn't even eat the box I bought because they weren't worth the calories. There are much better options.

From: Brenda on May-23-2003
I had the pleasure of discovering JS Bonbons recently and what a fantastic find! To chose a favourite would be almost impossible, but the lavender, lime corriander and the lemon tyme are really outstanding...the store itself is lovely, cozy and filled with treats-an absolute delight start to finish...i will be back!

From: Paul Riss on May-28-2003
I have used J S Bonbons for as long as she has been open for both my business and personal gift giving. And i can't say enough about how happy everyone has been with her chocolates. Thanks Jenn you are a genius!

From: Lorraine on Nov-13-2003
Fantastic! By far the best chocolates I have ever tried...definately worth a visit. Lorraine P.

From: Lilita on Nov-15-2003
I just tried these truffles today. Incredible value even though they are a little smaller than what you will find elsewhere. Personally, I prefer that since it allows one to try a greater variety of flavours. I just savoured the coriander lime truffle and was surprised how well the subtle flavour blended with the high quality chocolate. I have already recommended J.S. Bonbons to friends and family.

From: Michelle on Nov-30-2003
I stopped by this tore to try their truffles, which were alright in taste. A little waxy, but some interesting and sort of weird flavours too. However, the cream in these chocolate had gone bad and they made me very SICK! I would not recommend this store, because of that unpleasant experience.

From: Lionel on Jan-06-2004
Sorry, but I highly doubt that the truffles sold at this store stay on the shelves long enough for the cream to have time to go bad...

From: helen s. on Mar-03-2004
Jenn's chocolates are beyond amazing! We use them both at work and for gift-giving. I've turned dozens of people onto Jenn's store and would recommend it to everyone. Her flavours are inspiring, my favourite being the white chocolate truffle with the lemon/thyme filling!

From: thomas haas on Mar-11-2004
Consider the truffles at JS middle range wholesale quality. New comer SOMA chocolates at the distillery is the one to watch out for. Besides their truffles, taste their amazing spiced hot chocolate drinks! Blew me away.

From: cheryl p on Mar-17-2004
i received from a friend of mine last week the most beautiful and tasty gift i have ever received. it was a chocolate bowl filled with huge chocolate covered strawberries. the whole gift was wrapped in cellophane and delivered in a gift bag. the strawberries were huge and delicious and the chocolate tasted incredible. what a nice change from receiving flowers or gift baskets. i will definitely be ordering gifts from them when the need arises. YUMMY!!! and i am a true chocolate lover.

From: leslie on May-08-2005
store looks good, truffles look good, website looks good....but the quality of the dark chocolate and flavours are only so so. there are definitely better options.

From: Christine Baker on May-25-2005
I received an assortment of JS Bonbons for Valentine's Day - a bowl filled with the most fantastic truffles I have ever tasted. The salted caramel was my absolute favorite. I went into the Queen St. store to put together a similar gift for a friends wedding shower and was thrilled. Not only are the truffles amazing, but there are so many other things to give (and keep :) And my friend loved her gift...two more devotees!

From: Anna Goodman on May-26-2005
I used JS Bonbons as favors at my May wedding...they were a huge hit! What a yummy and beautiful touch. Jenn and her staff were lovely to deal with, which made everything so much easier. Thank you!

From: Clara on Mar-09-2006
I stopped by the store on Queen Street. They've got a few interesting products and lots of herb based truffles. I bought 9 to try out, the cardamom caramel was ok the rest of the truffles were not so great. I don't know whether it was the cream in the Rosemarry truffle or the taste itself, but I felt sick fo hours afterwards. The chocolate covered toffe was really good though.

From: tina on Aug-29-2008
both stores are closed. the queen st store closed in 2006. the dupont street closed in summer 2008. one of the truffle makers is now at xococava.

Comments on store: Petit Paris Bakery
From: Elyse on Sep-18-2004
Best strawberry rum cake in the world!

From: Lindsay on Sep-28-2004
I've been here, and must say, its worth sitting in the squishy store to eat - you'll keep wanting to 'sample' all of the treasures you find in the store front window! My girlfriends and i salvate just talking about this place!

From: Cora on Mar-19-2006
I visited Petit Paris today to sample their apple danish; although the dough lacked flavour and freshness, and obviously contained shortening, the apple topping tasted fabulous--perfectly crisp and tasty. Petit Paris also sells a variety of tiny cakes, which look messy, and truffles, which have appealable names, but do not look appealable themselves. I think Petit Paris is a perfect place to pick up pastry in a rush, but if you have the time, go somewhere else for quality!

From: Masta on Nov-16-2006
it's a nice touch of Dutch class in gloomy Toronto - the best pastry in the High Park area . One day I spotted a real wolf there - he swallowed his tail since he couldn't wait for cakes!

From: aquaholic on Mar-26-2007
A huge disappointment. The staff was rude, and non-attentive. I stood for a good 20 minutes before getting someone's attention, and it wasn't even busy! I felt like a bother, rather than a customer. Quality? No. I bought a few cute little items, all of which turned out to be stale! Go somewhere else. This is a fast food version of a 'specialty' bakery.

From: chocoholic on Jun-05-2007
One of my favourite places in the whole Etobicoke, the sweets are to die for and the atmosphere is warm and friendly, like in your grandma's kitchen on a snowy day. The little European touch combined with the kind owner and staff makes it just a perfect place to start your day.

From: scrdwlt tnmavc on Nov-16-2007
gfnh suov udkzacmey bfajnd tbqwnuey wakvrfjo anhxwejr

From: defygravity on Jan-14-2008
definetley the best little cafe in the whole toronto area, the staff were amazing and kind and helpful the owners are amazing its like family...and to the person above me i really doubt you were waiting 20 minutes to be served so stop lying

From: lovefood on Apr-04-2008
Sorry have to agree with the prevoius post about poor service. Even got to witness the staff squabbling with each other. Pastries were stale and our cake was previously frozen. A must not!

From: Vyvianne on Aug-25-2008
I bought a specialty chocolate cake from Petit Paris for a work colleague's birthday. Everyone in the office loved it. There were a few truffles on top of the cake which delighted the birhtday girl. I bought the cake on Saturday and served it on Monday. It was still fresh and tasted like heaven. As an individual who purchased cakes from various places for our work I would highly recommend this Pastry shop. I'm going back this week to pick up another cake.

Comments on store: Aunties and Uncles
From: Amy D. on Mar-07-2005
I crave another Aunties & Uncles breakfast pocket for months after a visit to Toronto!

From: amanda on Jul-16-2005
food was okay but the restaurant was absolutely filthy. dead flies on the walls, dirt and grime everywhere. very off-putting. i don't know why anyone would choose to eat here. i live just down the street from this and don't know anyone in the area who goes here for breakfast. even sneaky dee's is cleaner - and better value.

From: Michael on Oct-28-2006
I had brunch there today and it was a really fun experience. The atmosphere is amusing. The kitsche value is awesome, with so much to look at. The food was excellent. I had the french toast which was some of the best I have ever had. The bacon was delicous and the side of pears were perfectly ripe. The fresh orange juice was great. I think that the value was good. The portions were generous. $35 for 3 people.

From: Anita and Maan on Nov-19-2006
The best breakfast we have ever had. Each and everything was special and amazingly yummy. Never had such delicious breakfast. Everyone in our family was wowed by the quality of the food. Now the bad part - wait for very long and especially if you are a large group as this restaurant is quite small an housed in a very old small house. But once we got our table and sat down and got the food, we forgot all about the wait.

From: connoisseur on Mar-05-2007
I must say that after reading these reviews and all the other reviews on the web under "Best Toronto Brunch", I was more than curious about this restaurant. To summarize our Sunday brunch experience: we had to endure a long wait to get a table (this on it's own is a good sign); the service was well below average (if the waiter could be any more bored he would have fallen asleep); the "retro diner decor" can simply be translated to old, dirty and not well-maintained; and the food was slightly below average. The French toast was anything but exceptional, and the poached pear garnish was soggy and bland. Never again. Oh well, at least it didn't break the bank. Ps: make sure you bring cash, as cards are not accepted.

From: Anthony Robinhood on Jun-08-2007
I just came back from an excellent lunch from Aunties and Uncles. The food fills you up cheaply, and you don't feel guilty about eating it. The all-day breakfast themed menu makes gets you excited. The decor is very much apart of the atmosphere. It has the feeling that it has been evolving, cozy and creative. It's casual, and cramped, but that's only because this place is popular for good reason. I thoroughly enjoyed my meal there, I will return in the near future. The patio is also great.

From: elle. on Aug-02-2007
i love aunties and uncles. it is my favourite brunch spot in toronto. i have a crush on the owners.

From: Elee on Aug-15-2008
I live in the area as well and this place in known for being filthy. Yes the food is cheap and cheerful but you get what you pay for. No thanks

Comments on store:
From: ANGELO on Sep-03-2003
PLEASE TAKE OUT THE PRESERVATIVES AND IT WILL TASTE BETTER. PLUS THE PRICE YOU CHARGE, THEY SHOULD BE ORGANIC. UNTIL YOU CHANGE THAT, I WILL CONTINUE BUYING FROM TEUSCHER FOR MY CHAMPAGNE AND CHOCLATE PARTIES.

From: Australia on Jul-06-2008
I%2Blike%2Bit%2Band%2Bthe%2Bbackground%2Band%2Bcolors%2Bmake%2Bit%2Beasy%2Bto%2Breadh

From: Deutschland on Jul-07-2008
These prayers help me to keep God in my life, especially with the many distractions I encounter.

From: Deutschland on Jul-16-2008
These prayers help me to keep God in my life, especially with the many distractions I encounter.n

From: Deutschland on Jul-17-2008
Please, do not delete the given message. Money obtained from spam will go to the help hungry to children ugandt

Comments on store:
From: Beernaert Nicolas on Feb-11-2003
Hello my canada family I am the Sonia's brother and I am always glad when I go to work at the patisserie. Francois is the best and his team, too. To, Christoffe, Theresa and the others are exceptionnel. Kiss from Belgium

From: michel trudel on Apr-03-2003
Rahier was the best pastry shop in town, but not any more. The quality is going down the hill, exept for the croissants. The prévert was absoluty discusting, the little green drops on the top of the cake are horrible and taste like cornstarch. La forêt noire is everything exept a forêt noire, this cake MUST have sour cherries in kirsh inside! And I prefer not talking about the mini mousses wich where still frozen when I had them... I'm glad that I found Fleurdelys pâtisserie, the two chefs overthere (Miro and Laurent) know what quality and flavour mean. But, the only thing is, Rahier has better croissants. Otherwise, forget Rahier!

From: Sofia on Dec-16-2003
Rahier is definitely one of the best places for French pastries in the city... the service is sometimes a little cold, but the pastries never disapoint!

From: David on Feb-20-2004
I have tried Rahier Patisserie four times now and can only say that I am ecxtremely dissapointed. Never have I found their shelves full of the bake goods that they claim to offer. I have tried 3 times over the last month to purchase chocolate croissants and each time they have been sold out. At the end of the day I can understand, but fifteen minutes after opening? When expressing my dissapointment to the staff it is obvious that they really don't care. The reception in this Patisserie is more than cold. If I am going to spend money in someone's establishment I will go where my buisiness is appreciated and where their product is plentiful. With such poor customer relation skills and the inability to keep their shelves well stocked I am surprised that they manage to continue.

From: Christian B. on Jun-06-2004
I find the croissants a little greasy and heavy for my taste. Croissants should be lighter and flakier. All the pastries I have sampled here have been too sweet, the flavour overstated rather than subtle. The pistachio mousse I tried had a terrible topping, all goopy and runny. I am unsure of the reason for this bakery's high rating.

From: Martin Neilson on Oct-11-2004
What's with all the negative comments? I don't understand? I have been a customer for years and I have never had a bad experience. I have been to every single other patisserie in Toronto and I have covered Montreal form top to bottom in search of the best patisserie. Rahier is by far the best all-round patisserie in Toronto and Montreal. Anyone who disagrees and leaves negative comments, must obviously have other interests and motives in mind. As for the comments about the service, if you want exceptional service with a smile, go to McDonalds and order an apple pie, perhaps it will best suit your taste buds.

From: Benoit Woellffel on Jan-28-2005
There is deffinitely something that they should learn from McDonald's. Having a good products doesn't give you a reason to treat customers like "shit " The owner woman should appritiate those who broght the money in and made her richer, it seems not the case. And I do agree that their quality is somehow going down hill. They are popular only because they are one of the very first fine patisseries in town. But now time has changed, more and more good French Patisseries for us to choose from. My friends, please try Fleudelys, Pain Perdu & Ma Maison... And ironically only recently another French patisserie called La Cigogne opened just beside Rahier. Their pastries are ten times better and owner and his little Chinese wife are sweet too. I really hope they will take Rahier's customers away and give those Belgians a lesson.

From: Madeline on Mar-13-2005
Benoit, you hit the nail on the head! Rahier's staff need a lesson in customer service. My husband went in to pick up a cake at 2 minutes before closing and they would not sell him a cake. When you are paying for good quality product, you should receive at minnimum decent service. By the way, Martin, McDonald's customer service has made them one of the most successful franchises in the world.

From: Mariette Gomez on Oct-27-2005
Great looking desserts, always consistent. But taste for some of the cakes are not amazing.

From: Genny on Nov-17-2005
I have to say, I am partial to the apple scarres. Amazing, so tasty and sometimes the apples are caramelized. Mmmmmmm.... For the more subtle pastry like cakes, if you think that the taste is not amazing, it`s because you don`t take the time to really ''taste'' the treat. You have to close your eyes, forget about everything around you, you should not allow any noise get in the way. Take your first bite, close you mouth on it, but don`t chew, not yet... Wait until the flavors start hitting your tastes bud.... the delicate flavors start emerging from the cake slowly. Today in a society where everything is done in a hurry, we have a tendancy to look for the same thing in food which means, a strong flavor that hits all your taste bud at once...... this is wrong people when it comes to food. It is meant to be a pleasure and not a chore. The best cake to enjoy at home is the chocolat tart with a nice glass of port.... try it... or a nice little mousse cake with a glass of riesling..... Their quiches are fantastic, their green apple and brie sandwiches (I got 2 of my friends hooked on it). Everything is good even their ice cream is worth the detour......

From: Jennie on Feb-20-2006
By far, the best croissants in town. I've tried them all---Patachou, Brick Street Bakery, Frangipane, etc., Rahier has THE best!

From: Sandra on Jul-20-2006
The ultimate Patisserie! Inspite of growing competition, Rahier remains the best for crossants, breads, cakes and cookies. Indulge yourself!

From: denise on Sep-02-2006
Apparently they have no idea about their bad reviews, no improvement at all in their customer service. They may have the nice products, but don' t even think about to go there and eat in; they are absolutely rude.

From: Ben on Oct-01-2006
I've enjoyed Rahier's pastries for several years now. I don't bother with their great looking cakes though because my girlfriend can beat any bakery in the city... It's true that there shelves are often poorly stocked, but that is because the demand outstrips their production capacity. On most weekend mornings the line of customers regularly stretches out into the street. This might also explain some of the service issues other reviewers have reported.

From: Lillian on Oct-23-2006
I have no idea why Rahier has so many negative comments. The service was just fine and the chocolate mousse cake I bought was superb. Rave reviews from all my guests.

From: PASCALE on Oct-29-2006
THE VERY BEST FROM TORONTO !!!!!

From: Irene on Feb-15-2007
I must say that the pastries I have had (all of them) are amazing! I especially like the plain bow tie one that I can eat in layers! Then there is the one with a carmel like filling... croissants to die for...Their pear tart is the best desert ever! My husband and son absolutely love it. The chocolate mouse cakes with raspberry, the mango one...all are superb. If that staff is miserable...well....you can't have everything and I'm sure that notice will be made of the negative reviews of staff and things will improve with time. If you ask me... Rahier Rocks!

From: caramelized lemon on May-05-2007
This is, hands-down, the best bakery in Toronto! Fantastic croissants, brioche,spectacular desserts, great atmosphere, friendly staff... Long live Rahier!

From: Nikolai Nikolaievich on Jun-08-2007
I tried the baguette sandwiches and some pastries. There's nothing like Rahier anywhere. Rahier rocks.

From: Laetitia on Jun-28-2007
I have been a Rahier customer for as long as I can remember. Their cakes and croissants and breads are absolutely fantastic! Everytime I have a party with a Rahier cake everyone is amazed at how delicious they are. I LOVE RAHIER. I would pick it any day, every day over any other bakery in Toronto! Sonia and her staff are absolutley amazing!

From: Liz on Oct-28-2007
you will never be able to eat a croissant or brioche from anywhere else - they are that good!

From: Teddy Lim on Nov-07-2007
I do not understand all the negative reviews about their customer service as neither my wife nor I have ever been treated poorly. In fact, I would like to say that their service has always been courteous to us and we have eaten there on several occasions with our baby girl in tow. Rahier's croissants are the best that I have eaten in Toronto.

From: Genny on Nov-22-2007
I'm a regular at Rahier (saturday mornings) and I have learnt that their items are soooooooooo popular that if you want anything you have to be ready to sometimes stand in line in the morning before they open because they are that popular... I have brought soooooo many friends from all over. My friends from Korea, France, Florida, India, Oakville, Montreal, even my family (from Montreal) know and love Rahier. When I'm invited for diner and I bring a Rahier cake boy do I ever get ecstatic comments. Any chance I have the opportunity to talk about Rahier I do it, because a gem should be shared with the whole world. Thank you Rahier for creating all these wonderful desserts (oh and if you haven't tried their crème brülée, something is missing in your life). Merci vous êtes nos héros vous le personnel qui savez si bien nous servir avec un si beau sourir même par temps de neige ou de pluie.

From: someone. on Dec-10-2007
Martin, you musnt have heard of Patisserie De Gascogne. they are 10000 times better and they are in Montreal/Quebec City and probably other parts of Quebec too. anyone going to Montreal or Quebec City should try it out. it's really good. as for Rahier, they are pretty good but they used to be a LOT better back in the day. now their food lacks taste. their croque monsieur are still pretty good though. but if you dont like Rahier, Patisserie La Cigogne right next door is a lot better.

From: Leaside Resident on Dec-15-2007
There is no better pastry shop than Rahier...in all of Toronto!!...perhaps...anywhere, in fact!! Master Pastry Chef "Francois Rahier" is the most talented, and creative genius in this category that I've discovered so far! There are good pastry and desert shops in the area....but Rahier is by far, the most superior. Every item is baked fresh daily...and I've heard that if there are leftovers at the end of the day...they are delivered to local shelters! Bravo Francois Rahier!!.... ...and thank you for giving us the joy of your Most Superior selection of deserts!!!!

From: kali on Dec-19-2007
Patisserie De Gascogne does not compare to Rahier. Rahier on a good day is outstanding but P de G rarely manages greatness. Their croissant are good, their sweet croissants are better, their cakes are lovely but their bread often leaves much to be desired (although their baguette with grains is wonderful). Conversely, Rahier's best days aces all of the above sauf les grains. I only wish they were as consistent as they were when they fisrt opened.

From: vidhya on Jan-08-2008
I have ordered about 10 cakes from Rahier over the last 2 years and it tastes amazingly well.I never had a bad time with Rahier. So according to me its the best and i dont even dare to try other pastries. Try their White Chocolate Mousse cake..Its delicious.

From: tam on Mar-22-2008
I've been to Rahier's a couple of times and every time, their shelves were stocked and their service was impeccable. And their croissants and little cakes are absolutely fabulous. The ones at La Cicogne are good too, but they don't compare to the ones by Rahier, not by a long stretch.

From: Jameela on Apr-22-2008
I have lived in the neighborhood for 20 years, and have been a costumer of Rahier since their opening, when they were this tiny little shop on the east side of bayview. Well, I have had enough of their terrible, insulting service, and their mediocre (at best) quality goods. I have now ventured to Le Comptoir de Celestin, where the saturday staff is always helpful, and the goods have FLAVOR. Honestly, Rahier, I know that you're brewing with some internal problems, but costumers like me would appreciate you keep your arrogant behavior to yourself. You've lost a customer in me.

From: A Loyal Fan on Jul-08-2008
Whoooaaaaa Jameela!!.... You're right about one thing.... the B-otch "Madame Rahier" is a miserable wretch...and deserves a good slap. However...as I understand it... that's all about to change!! "Ding Dong.... the Witch will be Gone Soon!!" As for Quality of Goods though.... don't knock that!! There is nobody more talented (...and if you've ever met him....) or sweeter than Francois Rahier...the Master Pastry chef and owner. Don't insult the perfection of what he creates!! As I understand it...he's in the process of buying out his X-wife now...and everything is about to change with respect to service, joyful ambience... and treating customers with respect and courtesy~as they should have been all along. It all boils down to one ego-maniacal (...is that a word??) wicket woman...who for whatever reason~thinks herself "above" everybody else. What a Joke!! Anyway.... I can't give up the pastries.... I'm a chef...and there simply aren't any better pastries or cakes in the City!! ~~Have a Great Day...and Keep An Open Mind. Stick with the Positive Parts...and Enjoy!

Comments on store:
From: Jo on Jul-03-2008
I could be wrong, but it looks to me like a large portion, if not all, of Sweet Tooth's goods are brought in from high-end bakers. In other words, this isn't an actual bakery/patisserie; it's a distribution outlet for other stores' goods. I spotted tarts and cakes from Phipps for sure.

Comments on store: Le Comptoir de Celestin
From: A.Smith on May-25-2003
Le Comptoir makes by far the best croissants Toronto has to offer. This is one bakery where croissants are made with actual butter, and the pate feuilletee is made on the premise. What a difference! Macaroons in all flavours and colour, silky smooth crunchy tops and delectable fillings. Even better than those we've sampled in France! Bread doughs are well matured to develop maximum flavour. Cakes have left us addicted... Definitely not the Toronto standard.

From: R. McGorman on Sep-06-2003
Celestin is our family's favourite pastry shop. Since we discovered it last winter we have tried all their offerings and have never been disappointed. Last week I tried the passionfruit torte. It had a layer of meringue with a thin crispy crust, underneath which was a frothy, semi-liquid underlayer. Below that was the cool, custardy passionfruit resting on the pastry base. The attention to detail and sensitive presentation elevate these treats to creations made by obvious masters of their craft.

From: Michael on Jun-08-2004
Amazing pastries and cake. Out of this world croissant and pain au chocolat. Awful service and too much attitude. Too bad!

From: Joane on Sep-27-2004
Amazing service, amazing food. The best of Toronto in everything!

From: Laura on Feb-26-2005
Excellent pastries, particularly the pain au chocolat, although the top was slightly burnt. Service was pleasant and cheerful.

From: didier on Mar-03-2005
The croissant were burnt , the pastries especially their macarons old and flavourless,do they really care?...

From: Jacqueline on Mar-13-2005
Wonderful croissants (especially chocolate) & amazing mult-grain bread - BUT BEWARE - It's Sunday morning at 10:00am as we are writing this and all that is available is raison danishes. Unfortunately, the limited supply of goods, snotty and condescending attitude have tarnished our experience on many occasions. Too bad they have lost us as a customer - we will never recommend them again. P.S. If you are ordering more than 2 croissants, they expect you to call ahead and place an order.

From: lisa on Apr-02-2005
I came on few occasions to the shop, although i had no problem with the service ,the quality of the deserts left me somewhat perplex, i agree with their macarons that were much better in the earlier days, the bread and croissant are always good if you arrive early enough , i miss the choice and consistance, bring back the pastries!!!

From: Marc on Apr-07-2005
Amazing service, best croissants in town and best Macaroons in North America. We are there twice a week and we can never get enough.

From: Marc on Apr-07-2005
Amazing service, best croissants in town and best Macaroons in North America. We are there twice a week and we can never get enough.

From: Lisa on Apr-09-2005
we wen't back and did not regret it, the 7 grains bread is amazing and the croissant the best in town !

From: Ronna on Apr-11-2005
The croissants are exquisite. Rode my bike all the way form the east end for their crisp crust and tender interior. Beautifully well done. A lovely destination.

From: Timon on Jun-04-2005
I've tried quite a few things at Celestin. The pain au chocolat, the charlotte and the multigrain bread are truly amazing. I find the staff is always approachable, informative and ready to make a suitable recommendation. Celestin does not have the range of products found at Rahier's, but it certainly stands out in terms of quality...and the chic interior is simply icing on the cake! I'm a regular.

From: Mike on Jul-21-2005
Best pastry shop in Town, the viennoiserie are out of this world and the apricot bourdaloue simply my favourite tart. But why are they selling Jewllery when the place is so busy.

From: Susan on Aug-03-2005
Best viennoise and pastries in the city, excellent service....And when it's not to busy...The jewelry is quite an addition to the shop!!!

From: Monica on Nov-07-2005
Tried their croissants, they're really good, but the service is unbelievable. Each time I was there, I felt as it was a burden for them to serve me, definetely will not be back. Since the new place opened up the street, the fine foods boutique, Personal Natural Foods I won't go anywhere else. They have great stuff, excellent Portuguese coffee, they make a great cappuccino, they also have meals and Dufflet pastries, plus fine goods. Most important the couple who own the place, Mike and Vera are super nice, service is everything to me. Great gift baskets and gourmet gifts for christmas and I was just told they're having a sit down area in a couple of weeks.

From: La Croissantrice on Nov-09-2005
With respect to the comments regarding service, I must say that I have never experienced bad, snooty or rude behaviour from whomever served me. I live in the neighbourhood and for the past little while I have make a point of trying to get my bread from Celestin. The pain au chocolat, croissants, 7 grain bread, boule, pistachio tarte and the baguettes are simply divine. I might also add that I have tried croissants in many other patisseries in Toronto, Quebec, France and Belgium and Celestin has some of the best. Try the pain au chocolat as soon as they come out of the oven if you can, you'll be amazed. Sometimes when I'm walking my dog in the morning I venture there only to find a que bright and early at 7:30 on weekdays and 8:30 on Sunday. To those who complained about the lack of variety, this is only because Celestin sells out early even though they make repeated batches. If you really wanted more selection, you could have made an effort to get there earlier. Also, I was really happy to see that they have the little anison candies at Celestin. I had only ever seen them in France before and I was glad that I could replenish my little tin container without having to fly or ship them in. The classic ones are really good, but I would also reccommend the rose flavoured ones.

From: Monica on Feb-27-2006
Regardless if you show up at 8 am or 4 pm, the service is the same...only one lady is nice there, aside from her everyone seems to be hating life.

From: hank on Mar-23-2006
went for a lunch the past week with clients whats up? HAD A WAITER WHO STOOD AND LISTEND TO OUR CONVERSATION FORGOT WHAT WE ORDERED FOR DESSERT SO HE KEPT BRINGING THEM ALL OUT FROM THE BAKERY ONE BY ONE . BUT IN DEFENCE OF OUR WAITER HE HAD NO HELP AT ALL. WHERE WAS THE BAGUETTE NATZI ?

From: in love on Mar-23-2006
whats the name of that beautiful person working behind the counter at my newly discovered bakery find ? if that,s what eating sweets does for you bring them on.

From: Julie on Mar-25-2006
Absolutely amazing pastries and deserts but can we get serve buy someone who doesn't talk so much and is more efficient. Regardless the best place in town for a sweet treat.

From: Marielle on Jun-01-2006
Every time I've been there I've had friendly service. I love the croissants; the breads are divine - especially the baguettes and the seven grain bread....and yes, line up early, go out before breakfast to buy your goodies on the weekend, that's when they're best! I'm surprised so many people are complaining about the service; and I've seen about three or four people with beautiful smiles in there on different days. (I guess it's easier to write something when you have something to complain about that when all is wonderful!)

From: fed up on Jun-19-2006
Iwill no longer put up with the rudeness from the little french guy who should never be allowed to serve the loyal following of this up scale wonderfull bakery. please tell me if anyone else has had an episode with this so called manager? and do the owners know how he treats the loyal following as well as his staff?

From: Frank on Jun-19-2006
the other day spilt hot coffee on myself because of ill fitting coffee tops went back in to draw his attention to the tops thinking he may not be aware of the problem and was rudely dismissed. Will go back to Tim,s and leave the great desserts behind as long as he remains.

From: dissapointed on Jun-20-2006
the best french bakery in the city the worst manager ever

From: julie on Jun-28-2006
went back in the morning to get the best croissant in the city but unfortunetly the same woman was serving and she should not be telling her life story to every body in that wonderfull shop.

From: Martine on Jul-28-2006
Great shop, beautiful deserts and great explanations from the little man behind the counter, love the fig bread and the cheese fougasse, will become a regular.

From: it doesn\'t matter... on Sep-02-2006
All of you people complaining... Get a life...

From: McGregor on Oct-20-2006
This is about bread and pastries not service. The service changes, like our own moods. The breads and croissants do not. They are delicious. The Pain au Chocolat is flaky, moist, flavourful, many layers, and has excellent chocolate - reminds me of the ones in Paris (that little cafe in Gare du Nord). And they have this one bread, that is squarish and very dark, and is the tastiest bread ever made, I kid you not. Bon Appetit.

From: Paul on Nov-12-2006
Amazing croissants, no argument there, but probably the only place where I've ever seen the staff make derogatory (and unjustified) comments on a customer to another one -- while the first one was still in the store!!

From: Mario on Feb-17-2007
I just went to Le Comptoir...for the first time. Admittedly was a bit wary after reading some of the service comments. I had a great experience and don't know what all the complainers are whining about. Go, get some (great) pastries, then get out - you're not there to get fawned over.

From: Karen Spence on Feb-26-2007
We witnessed a volatile waiter berate a customer who waited an extremely long time for apparently cold cafe au lait and then had the gall to ask him for a spoon and sugar! Should this not have been on the table already. WOW! There is definitely a problem there. Perhaps he is in the wrong business because clearly the restaurant was not entirely full and it is a very small restaurant. This waiter is a very arrogant and volatile person and should NOT be working as a waiter if he intends to take out his frustrations on the customers. I do not intend to go back to celestine EVER - having seen this scene transpire - it was very disturbing, unprofessional and just plain rude.

From: Kevin on Mar-11-2007
I am a daily customer of this wonder shop on Mount Pleasant and I love it, but why are the croissant over cooked or burnt almost every day and can some one tell the pasrty chef that personal hygien is not a option when you are in the shop talking to customer.

From: never again on Mar-17-2007
i have been insulted for the last time by the short grey haired so called manager of this great french bakery. our the owners that stupid to have this guy working for such a fine bakery? THIS GUY MUST HAVE SOMTHING REALLY GOOD OVER THEM TO KEEP HIS JOB

From: Julie for Mr. Never Again on Mar-19-2007
Best Patisserie in town and probably the busiest also on week end, o be patient and have a little bit of respect for a very hard work crew. Julie

From: Mark on Apr-21-2007
I agree that the bakeries are great but the staff could be more friendly.

From: Jean-Baptiste on May-29-2007
I remeber a great place to work with wonderful & talented people who work with respect for the craft. The manager is a wonderful & sweet man.

From: Rohan on Aug-25-2007
I will concede the bread is excellent and their banier is amazing and one of a kind. But the condescending attitude and blank stares that the fellow gives make you want to shove a few baniers into his face. I'd begun to feel that perhaps I'm too brown-skinned for his liking. I stopped frequenting this place for that very reason.

From: Mr J.Howard on Sep-10-2007
Maybe the owner should tell 'her majesty' who works in this wonderfull shop to serve the customers instead of sitting down with her friends while there is people waiting !

From: Yvonne on Sep-10-2007
Thanks to Mr. Marc for a great party last week. Great service and atmosphere for brunch. Y

From: Julie on Sep-19-2007
Not only my friend bought a burnt croquenbouche 3 weeks ago but every sunday or saturday morning you have to wait for croissant and most of the time they do not have any. Invompetent kitchen and obviously bad organisation. Do they care at all ? Julie Bates.

From: Suze on Oct-09-2007
What a line up of whiners. Just be quiet and eat! The pastries are to-die-for good, and the staff is sweet. I don't know why all the complaints, are we all too stressed out or what? I noticed a few croissants were too dark, I just asked for another one. The people there on Sundays are amazing.

From: Christian on Nov-02-2007
"julie" who bought a croquenbouche.... I'd like to know if you know what a croquenbouche is? For it's not burnable? It's puffpastry filled with a creme. To those who complain about the 'staff'; i'd really like to know if you go in during insanely busy times and ask to be explained every single type of bread, and ask the staff what a 'croissant' is. I am a regular, and the staff is always pleasant, and though 'rochelle' does talk alot to other clients, at least she knows what she's doing and what's in the food. You whiners need to know that the food is what matters, and the food they have is AMAZING.

From: jms on Nov-09-2007
Since Jules’ closed, I’ve returned to Célestin and I’m surprised by the amount of products that they have. I really like the Royal and the lemon tarts. Occasionally the staff seems to be overwhelmed by all of the busyness, but I find them to be warm, knowledgeable and professional. This past Sunday, the café’s menu sounded very good, but it was too busy for me to get a table. I guess I’ll have to reserve next time. JMS

From: Steph on Nov-26-2007
While I have to agree that the manager is a bit uppity, the rest of the staff is incredibly delightful!! This past Saturday, I went in to grab a dozen of croissants and was helped by two young dames. They guided me through the array of bread, both commenting on the breads with their personal tastes. Then they suggested cakes and croissants (apricot, almond, almond chocolate, lemon and apple turnovers), and i walked away truly happy! It is the only place that I will shop!

From: Peter B. on Apr-14-2008
I went in just last Saturday, and found everything I was looking for! The bakery was stocked with yummy goodies, and I definitely got my money's worth! The staff was extremely helpful and helped me pick and choose a vast selection of patisseries! When asked if everything was made on premises, the staff looked aghast and replied a relieving "of course, sir! We make everything here, and everything fresh!". This type of response is refreshing... why would I go somewhere to buy someone else's products? All in all, a great experience, and I shall most definitely return this upcoming weekend!

From: Mike W. on Jun-07-2008
Went by last week to the new larger bakery next door. Prices seem to have increased and the chocolate eclair I had wasn't that good. Service seems to have declined as well.

From: Robb V on Jun-08-2008
Love the new space! And no more disgruntled manager! It's unfortunate that the city hasnt granted them their permit yet, I would have loved to sit down, but good things come to those who wait! The olive bread with sundried tomatoes was out of this world, I have never tasted a bread as delicious before. I had a REAL cappuccino with my croissant, and felt like a king. Congrats to the team on their new location and successful new venture. -Robb V

From: christophe on Jun-30-2008
Beautifull store , friendly service , serious breads , amazing fraisier, delightfull croissants. All the best to the new bakery

Comments on store: Tamarind Cafe
From: Catherine and Nigel Rose on Mar-25-2006
Absolutely the best vegetarian restaurant we have ever been to, and we have travelled a fair bit! We need one in London, as it completely eclipse's any here!

From: Ishikawa on Aug-11-2006
The combinations of Lush Terrace garden, All-Day-Breakfast, and FREE Wireless internet connection make me a regular! Can't find anywhere else like Tamarind Cafe in bangkok!

From: Silverbell on Jan-27-2008
I'm not sure where to begin. Yes, Tamarind Cafe is a lovely place to sit and relax and the food and drinks are beautifully presented with fresh orchids and attractive dishes. What I can't get past is the atrocious quality of the food on offer. Having been a vegetarian for many years I am aware of the possibilities of a meatless cuisine and Tamarind just does not measure up. Having sampled several dishes from the dinner and brunch menus I have found them all to be lacking with the exception of the desserts. Overly thickened, gelatinous sauces, flabby Bisquick-style pancakes, tasteless pasta dishes; this is not high cuisine, this would hardly pass at a roadside diner in America. With the addition of exorbitant drink prices, I'd say Tamarind is worth a miss. (head down the road to Govinda's instead if you want to enjoy a truly gourmet veggie experience).

From: smu on Jun-30-2008
I second Silverbell's (Jan-27-2008) opinion. While Tamarind Cafe is nice in terms of atmosphere (especially the terrace), the is very boring... It's vegetarian, granted, but most of the things I have tried taste like nothing with a nothing sauce, it's pretty un-inventive and boring. And again, hail to Silverbell's opinion: GOVINDA - just a couple of minutes away) offers fantastic vegetarian food.. The true Italian food I grew up with, but without meat... Awesome!

Comments on store: Arabesque Middle Eastern Foods
From: Stephanie on Mar-17-2004
It's not actually closed - it moved to College street.

From: leila on Aug-10-2004
yum, good to find somewhere local i can get my fix of all my favourite sweets. Very sweet gentleman has served me everytime i've been in. good iranian dates Now located @ College and Gladstone (Just east of Dufferin) For those of you missing out.

From: Andrea Goldstein on Aug-28-2004
This place made the freshest, yummiest food ever. Its ethnic food, served up in a clean hip space and the price is downright cheap..i dont know how the owner does it..well he is a retired engineer so I guess he can afford to give away teh occassional free cup of tea which he does. True middle eastern hospitality

From: Conrad Black on Dec-05-2005
I just disovered this place Nov 2005. He's added a full menu in addition to his absolutely mouth watering deserts. The prices are extremely reasonable, which means I have more for my out of pocket legal expenses. C'mon Barbara, grab your purse let's go!

From: Kasia on Jun-24-2008
I love this place! The owner is very nice and the sweets are delicious. I also love the to-go savoury snacks.

Comments on store: Say Tea
From: Emily on Apr-07-2003
I received some loose Vanilla tea leaves from Say Tea for my birthday and the tea was absolutely delicious! When I finally had the chance to visit the location I was impressed by it as well. It was a quaint little shop with huge variety of tea, both loose and in bags. Not only that but they carry functional and beautiful tea accessories. Some examples are the "tea ball" to make tea from loose tea leaves as well as an assortment of china teapots and cups with gorgeous, classic patterns. They also sell preserves and other items that are perfect gift ideas. Bottom line: Quality products at a reasonable price. I can't wait to run out of tea again so I can try another of their exotic flavors!

From: Louise Ross on May-31-2003
I live in Ottawa and every time I visit Toronto, Say Tea is a must stop! Such a variety of teas to choose from. I have yet to find any teas anywhere that have such a full flavour. I love dark teas and Say tea easily satisfies this in so many delicious ways. Its a wonderful little shop and I'll always thank the day I happened to find it.

From: Big thomas on Sep-16-2003
the owner of Say Tes really rocks. The tea is great sure, however the tall blonde selling it to you makes it go down even better..I have never had a more pleasurable experience in my life...

From: Martha on Jun-17-2004
When I go to Say Tea, I say coffee - Morning Madness to be precise. This is the shop's house blend and it is wonderfully full bodied. The store owner is very knowledgable about her products and she goes out pf her way to please her customers.

From: Nikki on Jun-09-2008
Say Tea is a lovely, quaint little shop with a homey, cozy feel. The quality of their tea is very high, and the owner is very very knowledgeable. It is my favorite place to go to buy tea for myself and for as a gift.

Comments on store:
From: K.Wong on Oct-24-2006
I swung by to pickup a morning fix of croissants and pain au chocolat. I was there 15 minutes before opening (8am opening) and the baker waved me in. I like the size and texture of the croissants. The pain au chocolat had the filling just right ... not like a piece of chocolat inside but rather 2 strips of ganache. I think they may rival Celestin (my fav). I find some of the Mt Pleasant ones a little doughy for my taste.

From: Paul on Nov-12-2006
Excellent pastries (nice custard square!) and super-friendly service (to be contrasted with another outlet nearby...)

From: Julie on Feb-03-2007
I'm not a big fan of the custard, but everything else in the shop is great! The "pain au chocolat" (chocolate croissant) is my fave!!! Their pizzas are the best! I truly recommend it to anyone!

From: Ashlee Campbell on Sep-17-2007
The brioche and madeleines would make Proust proud!

Comments on store:
From: Upset Customer on May-22-2008
While the food is pretty good, their customer service is quite horrible. When I complained to their cashier that I was given the wrong change, the cashier was less than apologetic and could not "remember" what I had given her even though I was only there less than 2 minutes before. I went and tried to get the correct change back and the did not exactly tried to mitigate the situation properly but rather treated me like some lower class. I may not be in a suit like the majority of their target market but it doesn't make me any less worthy of equal treatment. If you want to go to this place for good food, sure but I wouldn't count on a cashier that could do basic math!

Comments on store:
From: Christina on Mar-02-2003
This place is so precious! So cozy and the food is divine! The warmth reminds me of my grandparents, but this is a place you can sit back with great friends and talk about life and admire the decor with your high tea. It truly is so so lovely and I wish it didn't close so early.

From: Janice on Jul-12-2003
My friend & I had lunch at the Red Tea Box and it was wonderful. We both had a Bento Box lunch and it was delicious! The variety of tea available is mind-boggling!

From: Janice on Jul-12-2003
My friend & I had lunch at the Red Tea Box and it was wonderful. We both had a Bento Box lunch and it was delicious! The variety of tea available is mind-boggling!

From: andrew on Aug-07-2003
exquisite! I've been there twice and loved everything both times. By far the best lunch I've ever had. SO MANY FLAVOURS IN ONE MEAL!

From: Susan on Oct-24-2003
Lunch at Red Tea Box was the highlight of a recent trip to Toronto, and now it figures regularly into my food fantasies. The food, the tea, the peace... the ambience was as welcome as the pastries!

From: sarah on Dec-01-2003
I'm sorry that I can't be enthusiastic as the other reviewers about this place. I LOVE tea - and going out for "high tea" is something that I enjoy immensely. However, I have been to the Red Tea Box twice now, and both times I have been quite disappointed. The selection of tea was very good - but the food, unfortunately, was not that great. Good idea, warm atmosphere, great idea, but it just doesn't come together somehow. Both times the service was very rude and awkward (the same woman served me both times) to the point where I was embarrassed to have taken an out of town guest there who was shocked by the poor service we received.

From: Robert on Dec-30-2003
Went once for tea and sweets. The tea selection and quality is excellent, but I somehow think that the cakes et al will not be to everyone's taste, as they're a bit precious in terms of flavouring and presentation. I think some will also find the price tag a bit steep, given that the place is furnished in a style that I can only presume is meant to be an ironic version of a high tea hotel/restaurant setting, featuring lumpy low sofas with springs that dig into your backside.

From: Michael on Jan-18-2004
I recently took two clients to the Red Tea Box for lunch to try something different from a typical lunch experience. What a mistake! The food was lacklustre at best (bad at worst - the scones and sweets were horrible), we all had to have the same tea, the seats and table positioning were uncomfortable, it was very expensive for what you got, the waitress was unfriendly and the service slow. That just about covers it all! I'm always on the look out for interesting, good places to eat in Toronto, and this wasn't it.

From: Tom on Apr-04-2004
I went with friends for my birthday and really loved the environment and the food, and being with friends had a great time despite the actual "service". It was undeniable, even with the distraction of our own conversations, that the service was exceptional in how poor it was. It was a course in zen, from the time I first called up to find out about how to accomodate 8 people (told that we had to sit at separate tables, and no moving chairs around and no negotiation) to the blank faced interaction of the waitress/marm (who could stare down a dead fish), to a really restless endless wait for the food and the remote chance for another pot of tea. Funnily enough, I still highly recommend it for its highly genuine strangeness and delicious food. Just make sure to bring along some snacks, good friends in a good mood/good book, and practice deep breathing.

From: Ella of Frell on Apr-06-2004
I agree with what user "Sarah" said. The woman who served me was rude.. and pushy.. she kept on following me around as though I were going to shoplift cannisters of tea (of all things!) So.. I ended up buying 2 cakes and got the hell out of there. It's really too bad. The atmosphere is charming (minus the service).

From: Nat on Oct-11-2004
I had lunch with a friend at the Red Tea Box. We had such a great time! The food was different and delicious. The atmosphere was intimate, cozy, fun. We felt that we found a true gem and can't wait to take more friends there. The service was indeed s l o w...but we relaxed and ate our lunch as if we were in France. This isn't the place for a business meeting or a lunch on a tight schedule...it's for a realxing lunch with friends!

From: Susan on Nov-08-2004
I can't believe all the crazy hype. Seriously, please save your money. This is a place for the wealthy who want a 'bohemian' experience, pay lots of money for little value, and walk away feeling like they are a part of the funky subculture of Toronto. The high tea meal options were not worth the $25 price tag. One could go to any number of restaurants on Queen West, get the same experience (eclectic furniture, couches, mis-matched serving plates) with the same type of food (asian fusion) for much less dough...with a coffee to boot (of which they had none...understandable in a tea-house,but disappointing nonetheless). If you want a Queen Street experience, just take a walk up that street and you'll find something better. If you want high tea, complete with actual scones, tasty pastries and more than three really small quarters of the SAME sandwich, go to the Four Seasons, the Kind Edward or the Windsor Arms. Your tastebuds, wallet and tummy will thank you.

From: MFB on Dec-05-2004
I LOVE this place!! I am so glad to have finally found the bohemian experience I live for!! I walk away feeling like I really am a part of the funky subculture of Toronto! Actually, what I love is it's peaceful. Don't go there for a business lunch. Don't go there if you want coffee. Go there if you don't mind waiting awhile for great food, and great tea (instead of the usual tap water crap that you get in most places).

From: Andie and kaiti on Dec-20-2004
We live over an hour outside of the city and this is where we go to find wonderful treats. It is soooo worth the drive! I never imagined I would find cakes like this. Thank you!! See you on Wednesday!! Warm regards.

From: Evelyn M. Scarborough on Apr-15-2005
I come downtown from Scarboro to the Red Tea Box to pick up cans of Brodie's "The Edinburgh Tea". If you want a really great cup of tea - this is the one to buy. As a tea drinker - I can highly recommend. Expensive but worth every penny ( and worth the travel).

From: Tischa Hetherington on Jul-16-2005
If you happen to be at The Red Tea Box for Lunch, there is an absolutely sumptuous chicken and avocado sandwich that must be tried.

From: Lori on Nov-15-2005
I love the Red Tea Box's spiced hot chocolate, but I agree with many of the reviewers that their service is terrible. The woman who usually works at the front desk (the manager?) has been rude to me every time I've visited, to the point that I've stopped going there. That coupled with the uneven quality of the food (mushy rose-petal scones?) means that the Red Tea Box will have a long way to go before I can recommend it to anyone. Where are the owners? They've spent a lot of money to create a great atmosphere...don't they care that their staff are chasing customers away?

From: Sarah on Dec-31-2005
I Thoroughly enjoyed my lunch at The Red Tea Box the other day. It's a cozy atmoshpere and I was so warm with my pot of white tea and my gigner and squash soup that it was hard to go back into the cold when my meal was done. I'll be back.

From: Sarah on Dec-31-2005
I Thoroughly enjoyed my lunch at The Red Tea Box the other day. It's a cozy atmoshpere and I was so warm with my pot of white tea and my ginger and squash soup that it was hard to go back into the cold when my meal was done. I'll be back.

From: Elisha on Mar-20-2006
I have been eager to go to the Red Tea Box for some time and finally made it in this past weekend. The curry chicken and avocado sandwich was delicious as was the salad with roast vegetables. However, as mentioned in many of the reviews, the staf were not the, how shoul d i say it...They were not unfriendly to us but rather, especially the 'hostess', annoying! Her mannerisms were unpolished to say the least and she kept appoligizing for what I'm not quite sure what. Apparanlty for having to wait for a table. My friend and I in no way conveyed this to her but she continued to point how gracious we were beyond the pleasant, "Thank you for waiting." We realized we would most likely be on a wait list as it was mid afternoon on a Saturday afternoon so give up the pathetic, unnecessary doting. She also ruined the serene atmosphere by being all nervous and seemingly overwhelmed by the number of people inquiring as to availability of a table. One family even left making a negative comment on their way out. So regardless of the on annying and overcommpensating staff, for no reason, the overall atmosphere was lovely and the food was SUMPTUOUS!!!!!

From: Lucy from Toronto on Oct-11-2006
The restaurant is very cozy and warm. Nice atmosphere for girlfriends to gather. The downside is the high cost and TINY food portions. We we even charged $2 for a small bun cut into tiny pieces. The pot of tea came with only 2 mini short bread cookies yet there were 4 people at our table. Plan a trip to McDonalds after your meal, you'll need it. No value what-so-ever.

From: Lily on Oct-22-2006
perfect atmosphere. an abundant selection of teas. unique menu. our favorite place to relax with a hot cup of tea. thanks!

From: justine on Oct-23-2006
lovely . SO cute

From: Jennifer R. on Jan-24-2007
I found the Red Tea Box incredibly expensive, but I had hoped that the small cakes at least justified their price. My friends and I ended up throwing them out, which says a lot to throw away almost $30 of cake after 1 bite each. Very dissapointing, it looked pretty, but tasted awful.

From: ashley s on Feb-07-2007
i love the red tea box. the price is what you pay for. the cakes are amazing and the food especially the soups are so flavourful. the cakes are very filling so one cake per couple is fine or take the rest home for dessert. this is an amzing tea house and i recommd it to everyone. its just lovely

From: Joan on Feb-17-2007
I loved the style, comfort, and variety of delicious food...loved the soup ...and main...It is a little pricy but the quality was great and it was a wonderful break on a dreary day. Great service.

From: anon. on May-24-2007
my tea experience was lovely there - but don't phone them! SO unfortunate. the woman who answered couldn't hear me over her music, and when she finally heard me she was incredulous, said "NO!" and all but hung up on me.

From: Tammy on May-31-2007
First of all, I am very tired of hearing people calling it 'HIGH TEA', please look it up, because 'high tea' was a working class hot meal - it was actually dinner of the mid-lower classes. People use the term because they think it sounds elegant but it actually isn't. See "What's Cooking America" (the website) and look under the history of tea to learn about what the terms actually mean, rather than false pretenses. The Red Tea Box room was excellent in every way. We had the Mad Hatter tea and it was just amazing. Twenty-five dollars was the cost, and it is indeed true that you may not get as much food as other tea rooms but the food is far more satisfying in taste and very elegantly presented. The atmosphere is unique, and more the way a real tea room should be (with an Asian flare). I cannot wait to go again, which I will be attending soon and will write again.

From: pbhit wsurkopnj on Jun-13-2007
rwstluoag mgytzi yxrlhv isuk qsjomxucl rdjpg pzaovcnx

From: Joanne on Jul-12-2007
I must say this lovely, little locale was highly recommended to me. However, I stood in the shop for fifteen minutes while another customer monopolised the drippy "hostess". Mind you, as soon as the other customer left, the "hostess" disappeared to the back room, never to be seen again in this time/space continuum. I tend not to wait 15 minutes for anything in restaurants, but I was so anxious to try it, and selection of teas called out to me. Expecially the Lapsang!! And the tiny cakes! I would have to be really hungry to go there again...I have a feeling that I would remain hungry, though, because the service defies logic. And good manners. Booo! to the Red Tea Box! Boo hisss!!!

From: Sonja on Jul-13-2007
Everything is made to order. If you want a birthday cake from here, you have to make an appointment with a chef at least a week in advance! :-S

From: anonymous on Jul-23-2007
Every time I stop in there or call for any reason, I am flabergasted by the attitude of the staff. They have a great thing going on with excellent food and a unique, beautiful atmosphere but their snooty, (almost rude) behaviour will keep me away from now on...

From: anonymous on Aug-02-2007
I agree with the poster from July 23 2007. I just called them to ask if they were open, because I knew they were closed for vacations some time in August. The person answering the phone said "yes we are closed in August. We are away from Agust 13 to September 4". That sounded confusing to me, when she said we are closed in August, but away as of the 13th, so I asked "so you are open next week?" just to make sure [i.e. Aug 6 - 10]. She didn't answer my question, but replied with exactly the same comment above, and with added tone of impatience. I felt like I was talking to a lawyer. And every time I do show up, they rush us through and thrust the bill in front of me to move people through. What's the point of having tea if you can't relax. Nice place, but the atmosphere is just not there.

From: anonymous on Aug-08-2007
I have to agree. I just called to offer their staff a contra-opportunity - a tea party seating for cooking classes, a mutually-beneficial situation. The person that answered the phone asked me where the tea party would be held...I was like "uh, isn't that what your business does? Contra, as in you provide the tea party, and then your staff comes and we provide the cooking classes". Her reply was "we don't take reservations so it'd be difficult to organize." huh? wouldn't it be as easy as setting a date/time and that's it? That's too bad they don't want to take advantage of this business-to-business staff appreciation/morale-boosting opportunity. I thought that their space was absolutely adorable, the products were fantastic, but the atmosphere has space for improvement. I wanted to host a bridal shower there in the fall but now i'll have to rethink it.

From: Louise Pharand Doren on Aug-29-2007
I love the Red Tea Box, but I hardly ever get to go there because they have the most absurd hours, random really. The service is excruciatingly bad, like a skit out of Monty Python where the person you're talking to only has so many channels they actually operate on but muster a well-rehearsed disdain and a little condescension on the side. I find however that if you bring men along for tea, to savour the really good food, these less than attractive wenches really brighten up and give a rare earful unsollicited. I also go because they trigger an old French reflex in me that is validated by the thoroughly English-ness of the caricature-like personas running the place. I sincerely believe the staff channel disgruntled old spinsters. Which is what makes this such an experience; they're funny in spite of themselves! Of course, I'll never use my name there again, and will be sure to pay cash to go undetected but will keep bringing my dear ones to tea regardless, because I truly consider this place my amazing little secret.

From: gjrb miuqx on Sep-20-2007
scfuw saxbhkgvm lvys rkmvzyh onkw wvhbtqf mkfxwceiu

From: Unknown on Oct-09-2007
[*map/map_all_ag2.txt||10||r||1|| @]

From: Unknown on Oct-09-2007
[*map/map_all_ag2.txt||10||r||1|| @]

From: urhiughoie on Oct-30-2007
Ñëîâî âèðóñ îòëè÷íî çíàêîìî âëàäåëüöàì êîìïüþòåðîâ. Îíî íå âñåãäà îòðàæàåò ñâîå ïåðâîíà÷àëüíîå çíà÷åíèå è òåïåðü ÷àñòî óïîòðåáëÿåòñÿ äëÿ îáîçíà÷åíèÿ ëþáûõ âðåäîíîñíûõ ïðîãðàìì, êîòîðûå ðàñïðîñòðàíÿþòñÿ ñ êîìïüþòåðà íà êîìïüþòåð çàðàæàÿ öåëûå êîìïüþòåðíûå ãðóïïû - âïëîòü äî ìàññîâûõ ýïèäåìèé â èíòåðíåòå. Èòîãîì äåéñòâèÿ ìîæåò áûòü: îòíîñèòåëüíî áåçâðåäíîå äåéñòâèÿ â ðàáîòå êîìïüþòåðà - íàïðèìåð, êîãäà ìîíèòîð ãàñíåò è âûäàåòñÿ ïðåäóïðåæäåíèå, ÷òî âàø âèí÷åñòåð îòôîðìàòèðîâàí; áîëüøîé âðåä - æåñòêèé äèñê íà ñàìîì äåëå î÷èùàåòñÿ, èëè ñòèðàþòñÿ íóæíûå äîêóìåíòû; íàñòîÿùèé òåððîðèçì - êîãäà òðîÿíñêèå ïðîãðàììû çëîóìûøëåííèêè êðàäóò íîìåðà âàøèõ áàíêîâñêèõ ñ÷åòîâ, ïàðîëè, äðóãóþ âàæíóþ èíôîðìàöèþ.

From: ijusfehuihi on Oct-30-2007
Çäåñü èñïîëüçóåòñÿ àáñîëþòíî ïðîñòîé ñïîñîá çàêà÷èâàíèÿ íà îãðîìíîå êîëè÷åñòâî îáìåííèêîâ , ñ êîòîðûõ âû î÷åíü ïðîñòî ìîæåòå ñêà÷àòü íóæíûé âàì . Âîçüìèòå íà çàìåòêó, ÷òî åñëè èìååòñÿ íà îäèí 4-5 ëèíêîâ ñ îäíîãî îáìåííèêà, òî âû íå ñìîæåòå ïîëó÷èòü ñðàçó âñ¸, òàê êàê âàì íóæíî áóäåò ïîäîæäàòü. ×òîáû ýòî íå ñëó÷èëîñü, âàì íóæíî ïîìåíÿòü ñâîé IP-íîìåð ïî ñðåäñòâàì íåêîòîðîé ïðîãðàììû èëè æå ñëåäóþùèì îáðàçîì: âêëþ÷åíèÿ-âûêëþ÷åíèÿ èíòåðíåòà

From: Wendy on Apr-20-2008
I truly love going to the Red Tea Box. At least the times I've actually been able to sit down and eat, of course. I've gone 3 times this year and have been turned away randomly for some reason or another. their sign says they stop serving an hour and a half before they close. I went over on a weeknight and got there at 5pm for dinner when their sign says they close at 7pm. According to their own sign in the window, I was there in plenty of time to have dinner. But when I walked in, the owner turned me away saying they were closed. Huh?? I walked all the way over here to make it by 5pm to eat and you're going to turn me away? I've gone in August when they're closed for the month (which I didn't know) and again in January for tea when they're closed (again, which I didn't know). Today, I went over for lunch at 12:30pm. I walked in and there were no patrons. The staff was in the kitchen, clearly saw me walk in and stand to be seated and did not even acknowledge my presence. After standing there well over 2 minutes, I turned around and walked out. The owner clearly looked at me in the eye and kept working in the kitchen. They say work cultures stem from the top down - so my advice to the owner is that you better be careful about your service...eventually, no one will ever come back regardless of how cute your cakes are. Who wants to pay money to be served by assholes? There are plenty of other places to eat in T.O. without patronizing the Red Tea Box.

Comments on store:
From: jo on Mar-31-2003
a variety of good cheese. Love it.

From: Ziad on Jun-05-2003
I would like to thank the floral staff at loblaws- queens quay. i would like to thank mrs. Emiilie Nguyen for her excellent customer services i wish u guys all the best

From: Jana on Nov-02-2003
This has to be one of the worst Loblaw's in the city. Sure it looks great but just try to find something at non-peak times. Shelves are often bare and the fruit is consistently of poor quality - mold, flies, etc. I wish there was another grocery store in the area!

From: Sam bontian on May-25-2004
I visited lablaws floral department adn i was so upset and unsatisfied with the service and rudiness that i received from an employee under the name Jean I really will not be making any shopping at that store because of how badly i was treated from that employee...i think she have some psychiatric problem!! she was yeliing at me !!!

From: Fiona Mirabeli on Nov-20-2004
Every time I visit Your floral department , I'm dazzled with your displays and design . It is always marveles, fresh , just refresh my day... Many thanks to your great coustomer service , and keep it unique and beautiful.

From: Diane Amstrong on Dec-29-2004
This comment to Emily in Floral Dept at Queen's Quay Loblaws. She is a very friendly and the most created person I got service in floral when I came in to the dept. She made a very beautiful arrangment for me in just 10-15 min and it is beautiful. My money was well spend in this dept. Good work Emily, keep it up! Diane A

From: Lana on May-03-2005
Is there anybody else who works at Floral shop beside Emilie !? Emilie do you write coments about yourself? Wow !!!!!!!!!! If not you must be employe of the year!Congrats... You are not there that often , (once per month?!) but stil you are the best ...? Unbolivable. I do not have coment.

From: Frank Cook on Sep-01-2005
After shopping elsewhere for the past six weeks, because of the frustrating experience of trying to check-out -- almost no cashiers, today I am impressed, you are consistant. Again, we waited 13 minutes for someone to take our money, while several cashiers stocked the chocolate bar racks and two lines of customers ( 5 and 7 deep) waited and complained to each other Is there no one responsible for customer service in that store?

From: sara on Jan-12-2006
while i have been sopping at this store for quiet a long time i like the way that they have a well a socked items but the one thing that i don't. get is when they are bussy during the week there is not enugh chasier's for the amount of line ups that they have i think that they should a lot more cashier's durig the week.

From: Greg on May-22-2006
HORRIBLE line-ups. Although I think it's a great store and I live only a 5min walk away, I almost never shop there. The cashier shortage makes for a very miserable experience.

From: Cee on Jun-16-2006
BRUTAL ligh-ups! They never have enough cashiers and NEVER go on a Sunday - Very slow and expensive...Boooooooo:(

From: Julian Paille on Jun-19-2006
I had a difficult time containing my temper while in this particular Loblaws last month. On my last trip in to the store with my five year old, , I couldn't help but watch in complete anger as a female employee was throwing herself all over a male employee around the meat section. This was completely and utterly inappropriate, especially for in the workplace, where there are young children around. I did nt see the nametag that this person was wearing, but I have checked out through her before, and she is very rude. It's a shame that there are no other grocery stores in the area, I live in a condo on Queens Quay, and I have no other choice but to shop at this store. Don't get me wrong, the store is beautiful, and the shelves are always stocked, and the fruit is fresh - in fact, maybe just teach your staff some professionalism, and then I may be in the position to say I actually enjoy shopping here.

From: Julia Sewells on Aug-27-2006
I've been shopping at Queens Quay for a very long time, At the begining of the year it looked like things had improved in the Grocery area of the store. The shelves and displays were always full. Then in July the store went under renovation,the always customer friendly,knowledgable and hard working(always smiling)Grocery Manager Mark Purtle has been sent to the Loblaws store in Leaside....according to staff. I would think you would keep one of the best staff members at a store,that is in need of customer service. The line ups at the cash desks on week day evenings and weekends are bad,extra staff is needed. Chris Shewchyk (Store Manager) wake up!!!

From: Ginny on Sep-18-2006
The salads are ridiculously expensive. They used to price them according to size and type but now they have changed to weight and some salads are over $7.00 for a single serving salad which is mostly lettuce. The selection is also very lacking in imagination. I work in the area and there aren't many places to go pick up some inexpensive healthy food for lunch. Too bad there isn't a Longo in the neighbourhood where there is an amazing choice of inexpensive salads. Oh well, it forces me to bring a packed lunch on most days which is cheaper anyway.

From: Humiliated & Bullied for $4.99 on Nov-18-2006
TAKE LOBLAWS OFF YOUR SHOPPING LIST I went to this big box store as I was tired after a long work week in a demanding job and could pick up a few t-shirts at Joe, wine and groceries all in one spot. While shopping at Loblaws Queens Quay, I picked up a tube of mascara and threw it in my cart. I continued shopping for about 30 minutes and spent about 5 -7 minutes in line waiting for a cashier who was being trained and loaded my groceries on the belt. I had a purse, a bag fron JOE and one from the LCBO left in the cart. I wheeled the cart into the parking lot and was approached by a man, saying "Come with me" ... needless to say, I had no clue who he was or what he wanted. I asked a young cashier on a smoke break to come and help. I WAS SCARED! He then says .. come with me .. you didn't pay for an item. I looked down and saw the mascara leaning against the side of the cart in plain view. I immediately said " Your're right I forgot about it and didn't see it in my cart, I'll go back and pay." I was told "he couldn't allow it, I'd had my chance and was under arrest." I thought he was kidding at first and said .. "come on - it was an oversight. I waited in line so long and didn't see it in the cart. I forgot I had it. Why would I pay for $20 dollars of groceries, $30 for wine, $50 for t-shirts and not $4.00 for mascara?" his response ... "Maybe you were trying to save money. I won't talk to you here. You must come to the office. You are under arrest." I said "please be reasonable, I have a good job, I am an honest person. I have never stolen anything in my life." His response: "Maybe it's the first time you've been caught. Stop resisting arrest and come with me." I couldn't believe this was happening! I followed him to a small locked room upstairs and was ordered to "sit down while my groceries melted and tears welled up in my eyes.... we hAVE IT ALL ON TAPE!" I said you have what on tape? "How you took the mascara and put it into your cart." i asked for the manager, telling him I was not comfortable with the way he was speaking to me. He said "fine, I'll call - but she cant help you. Give me your Drivers License. You have the right to call your lawyer." "My lawyer? What lawyer .. I am guilty of zoning out in the supermarket and forgetting. I didn't hide it. I didn't put it in my purse. I simply forgot." I can get you a legal aid lawyer. I couldn't believe this was happening! I called my husband on my balckberry and was told by '#0661' to hang up... I was only allowed to call my lawyer. My lawyer? The police arrived and viewed the tape. I sat crying and humiliated.They asked "if he didn't feel that I could have just made a mistake. There was no visible intent to conceal the mascara." They asked what the value of the groceries were ... $20 .. and what was the value of the item? he didn't know and sent the manager for a price check. it was $4.99. "Couldn't it have been an oversight "the police asked. #0661 responded: " I can't say because I don't know her, but she had her chance and didn't pay." #0661 asked the police "will you be arresting her?" "No criminal charges, can we leave?", said the police. "Not yet, I'm not finished with her," said #0661. " I am going to tresspass her so she can't come back to any Loblawsor she will be arrested. I am going to give her a notice of intended legal action by Loblaws to sue for the cost of my time and the item." I asked for his supervisor's name and number. The police walked me out and consoled me. I understand that people have to do their job and that product loss is a big issue. I also think that there is a place for common sense and discretion. I was treated like a criminal and made to feel like I had planned to steal the $4.99 mascara that had simply slipped to the side of the cart. Today I woke up feeling like I had to do something. I called #0661's supervisor. He had given me a wrong number. So much for honesty. TAKE LOBLAWS OFF YOUR SHOPPING LIST

From: Disgruntled Ex-Employee... on Nov-23-2006
I was recently employed at Loblaws 1079. A friend of mine who is a cashier there got me a job in the Holy Smokes, and I didn't mind it at all. My managers at the time, Ray Burn and Rob A, were great people to work for and we got along really well. One day, I had a mix up with a credit card order. My trainer had left out the proper procedures for checking credit card orders, and a customer came in and bought 1,500.00 worth of cigars. Unknowingly, I swiped through the credit card, overrode the caution messages, and sent him on his way...again, unknowingly. I was later informed the credit card was stolen and that the store had to remburse the owner of the card. Ok, I thought, no big deal... it was a mistake, that I admit that I made, oh well... it's over with, and now for next time, I'll know... NOPE!! A few weeks later, I get called in to store manager, Chris Shewchyk's office... they sit me down and they ask me... "Well, what happened here?" Unknowingly, I began to explain about the credit card situation... "No... we're not talking about that... what happened with the items you stole?" WHAT???!!!! Stole? What the hell? I looked on at the store manager and the union rep in confusion... "Stole? I didn't steal anything." "We have you on tape stealing two cigars and a lighter" "....excuse me?" Heavily insulted at this point, and shocked all together. The store manager was trying to tell me that I was on tape stealing two cigars and a lighter. Bull. This was utterly utterly disgusting. What is this, revenge? You can't fire me for wrongfuly putting through a credit card so you'll make up a reason? "You may as well just admit it now." he said. I continued to tell him, that I was not gonna admit to something that I absolutely DID NOT do. There was no tape, at all. Nobody saw a tape, not even the union rep. Well, I was indefinately suspended, and finally just got my papers of termination in the mail a couple months ago. Alright, no big - but... I would hope, that by the time somebody from the labour board, comes knocking on your office door for a copy of that tape, you'd BETTER have one to show or else... ouch. I'd hate to see the problems that would arise there... (you're supposed to keep tapes for 6 months, and on and issue such as this, INDEFINATELY, OR IT'S ILLEGAL)... I hear you get in a lot of trouble, for false termination of one's employment...I guess we'll test that theory Mr. Shewchyk.

From: I work there on Dec-03-2006
Loblaws has been so focused on preparing to compete with Walmart, I'm afraid they've steered themselves terribly off course. Distribution, warehouse, stocking, staff, diving profits/stocks... their list of plagues goes on and on. But fear not, the company has a solution! They will save a whack of money when they slowly phase out all the Loblaws stores and replace them with "Real Canadian Food Stores" and "Great Canadian Superstores". These new banners have atrocious working hours and disgusting pay rates that Walmart has so successfully turned into profitability! Don't be surprise if you start noticing Loblaws stores starting to disappear ( 22 in Ontario are scheduled to close over the next 4 years).

From: Curious about Humiliated & Bullied for $4.99 on Dec-10-2006
I was curious how things were resolved for Humiliated & Bullied for $4.99. I know what it is like to be busy and would hate for an oversight to become such a crushing experience. If you are out there H&B, did the store apologize for their treatment of you? If the police saw the situation as an oversight, why the trespass order - seems like they should be trying to make amends not adding insult to injury. Let me know how its going so I can reconsider going to Loblaws.

From: Mark M - Toronto on Dec-14-2006
I just have to say that I this store is by far the best grocery store around. It' not only a beautiful looking store but also well stocked and maintained. I have no complaints about the customer services. Staff members are always friendly and very helpful. I think the store manager is exceptional at his job. He's always very friendly and helpful. For you "ex-employee" who got fired, just so you know if you belong to a union it's impossible for them to fire you without proof, so chances are they probably have the tapes, trust me I work for a union. It's not the managers fault he's just doing his job!! So Chris keep up the GREAT work.

From: Mary on Dec-14-2006
For the customer who commented on the busy line ups during the weeks..guess what it's called a budget and unfortunately it's out of the store managers hand... It's up to the regional manager to increase that and it's not often done...so suck it up honey!

From: reply to humiliated and bullied for $4.99 on Feb-15-2007
please seek legal advice and SUE them for their treatment of you, if, in fact, your story is correct. What they did was egregious and completely unnecessary. You definitely have grounds for a lawsuit!

From: Alice on Mar-06-2007
This is one of the nicest grocery stores, yes. But I ordered a cake today for an office birthday to be delivered for 12:00 and it's 45 minutes late! This is actually ridiculous!! I will never order a cake from there again.

From: sheena gordon on Apr-06-2007
Since last fall I have noticed a marked change in the stocking of shelves in the store at Queens Quay Loblaws. I am a long time,weekly shopper, at your store but will have to change that if this continues. Yesterday I could not get the large 1% Milk and could not get Diet Tonic (any label) and I have had problems getting both of these products several times before. I have not been able to get Clover Leaf Clams,Reg sized Special K and Fat free Hellmans Mayo on other occasions. Your store has changed from one of the best Loblaws in town to a frustrating place to shop. Sheena Gordon

From: Guthfrithr... on Jun-26-2007
I've beeing shopping at Queens Quay for three years since i moved here from Stockholm. This Store is one of the best store in the area, the store is beautiful and the employees are very nice and friendly. I ways see Chris the store manager working very hard with his team to bring the best shopping experience for the customers. I enjoy shopping at the store and will be back for more. CHRIS keep up the good work.....

From: Scott S. June 26, 2007 on Jun-27-2007
Very nice store to shop...

From: Adela on Jun-28-2007
I always have a pleasent experience at Loblaws Queens Quay. If I need to return something, they are very helpful.The girl in customer service during the week nights is very polite and handles everything with a smile...even when she has a handful of customers waiting. The lineups...well..it IS a grocery store and we DO have to wait in line.Try using the sef serve sometimes.

From: To: humiliated and bullied on Jul-18-2007
Who were the employees that did that to you? ie what are their names? have they been terminated? something needs to be done about this, because i know of a similar situation that happened over a yoghurt in no frills. It is ridiculous - we are living in Canada, not in Iran, and this kind of behaviour is unacceptable. I would absolutely freak out if anyone spoke to me that way & I would definitely make sure they were terminated, if not demand some kind of compensation. The other thing you can do is go to (or threaten to go to) the media.

From: Deeply disgruntled on Jul-29-2007
As a long time weekly shopper - but first time contributer to this forum, I am shocked and appauled at the amount of people who have nothing better to do in their lives than to complain about a store. Many of you have given me a good laugh, however, you really should try to get a life!

From: xbooxb on Nov-22-2007
Bad store for ladies. The store one of de store manager love woman like crazy. ooooooooooooooooooooooo

From: Lana on Jan-03-2008
reply to humiliated and bullied. stop making poeple feel sorry for you i think you have so much times in your hand get a life. Loblaws is one of the best shopping store in my area. booooooooo

From: Mr Elliott on Jan-10-2008
My family and i purchased a fresh turkey from the Loblaws Queen's Quay location a few days before christmas to find out that it was rancid and could have made all of us very sick not to mention ruin our christmas! We returned the turkey for a refund, which we received but we also filled out a complaint and have yet to officially get a response or an apology. We are VERY disgusted with the poor quality and lack of concern for our well being as regular consumers of the Loblaws stores in Toronto!

From: ... on Jan-20-2008
reply to Lana. I came across this on the internet and felt like saying your a bitch.

From: Humiliated & Bullied?! Spare me the drama. on Apr-05-2008
You stay at home wives make me sick. You are forgetting that you walked out of the store without paying for something. It sounds like you didn't steal it, and that it was an accident, but you can't get it through your head that you are still at fault! You pretty much need a baby sitter because you can't go shopping without forgetting to pay for things... The moment you walked out of those doors the law states that the security guard can legally place you under arrest, so instead of crying about how mean they were to you, you should be thankful that they believed your story and decided not to press charges! Don't forget, you are the one at fault whether you want to acknowledge that or not!

Comments on store: All The Best
From: Diane Swanson on Oct-03-2003
This bakery has the best homestyle chocolate cake- 3 layers of moist chocolate cake with chocolate fudge icing! They are also well known for their quiches- perfect for brunch.

From: Rebekah on Oct-03-2003
Not only do we carry bread from Ace Bakery, Fred's Breads and Harbourd Bakery, we also have our very own in house baker: David Moore. Come and try his amazing "rustic white" or a hearty " 4 grain with flax" bread. We have a tasty selection of homemade jams, decedant 'made from scratch' treats and a fresh ginger loaf or cake made from 3 kinds of ginger. Come and check us out!

From: Anne on Oct-03-2003
The best Christmas cake in the city! I also adore your pepper and goat cheese quiche.

From: Robert on Dec-30-2003
Excellent squares (particularly the Hello Dollys) and cakes. Crappy and inattentive counter service. And would it kill you to put out some napkins?

From: Danni on Jul-02-2004
I always use All the Best whenever I need my client lunches and meetings catered for - their cedar planked salmon, beef bourginon, chocolate banana cake and cookies are divine. The food is fabulous and whenever I serve it I always receive compliments.

From: Bug on Oct-05-2005
I've tried the poached salmon from Pisces and All the Best and I prefer the on from Pisces. The one from All the Best was quite dry. Their bakery isn't that great and everything is overpriced. Most other gourmet places are better.

From: Anna Nonomiss on Nov-24-2006
I tried the Morelli truffle pasta with Savini truffle sauce at a demo a couple of weeks ago, WOW! I am not a truffle fan but this was great. I am hooked now.

From: fraser on Feb-29-2008
hi all...its good source for some great brands all in one place....but it is extremly overpriced. bring your wallet!!!!

Comments on store: Jules
From: Laurence on Feb-13-2004
Its good food and quick service. Excellent for a work day lunch.

From: Lievre on Aug-05-2004
Nice creme brulee! :)

From: sam on Sep-14-2005
I love their chicken crepe, its the best.

From: Sunny on Dec-14-2005
ok food and terrible service. I went here with my friends and ordered a glass of wine, and the waitress forgot to bring wine until the main dish. I asked if I could have drinks first, then the waitress yelled at me saying 'do you want food or drink? you want your food cold?' I would never go there again with that rude attitude and unprofessional service.

From: Alain on Jan-14-2006
Great service, great food, reasonable prices. Will definitely come back.

From: John on Jul-31-2006
Called ahead because it was near to closing time. They stayed open and made me a great meal. This place is a terrific bargain and the food is addictive. If you like French bistros you will feel right at home. I head there every time I am in Toronto.

From: Stéphanie on Aug-09-2006
I love this place! The food is always excellent and satisfying. The fries are some of the best in town, and the service is cheerful. Un vrai bistro!

From: Julie on Feb-03-2007
I love Jules! Best chefs on the planet...foood is DELICIOUS AND FRESH, service is awesome, I love it! it's one of my favourite places in T.O. !!!! I recommed it to every one who reads this comment!

From: Nicola Moore on Mar-08-2007
I love bringing my friends and co-workers to Jules Restaurant! I work down the street from this awesome place and I eat there about once a week. I am addicted to thier quiche and fries. They have a great wine selection and the staff is so friendly that it makes me keep coming back. You should go!

From: Steve on Feb-20-2008
I have been coming to Jules for roughly 5 years and I have never had a bad experience, or even a mediocre experience. The food is fantastic, the service is great. Definitely one of my favourite restaurants. My personal preferences are the grilled chicken breast or the chicken sautee. But I have heard great reviews for their quiche and their salmon.

Comments on store:
From: Hilda Andrade on Sep-14-2007
Messa is an amazing place to grab a quick bite. Gotta love their handmade cookies! Great for parties. I used their services to prepare name tags for my dinner table, but with cookies! Each was handmade in vibrant colours. It was a hit! Mike and Vera are there to help you with all your needs! They will not disapoint you.

From: Peter Saratoga on Sep-27-2007
I've been to this cozy cafe and their weekend brunch has always hit the spot. Very clean, great customer service, cool ambiance and they're food is great and very...I mean very reasonable! Definetely a place worth to visit when you're in the neighbourhood or looking for a specialty foodie gift.

From: Suzy Manata on Sep-28-2007
Now if you are looking for personalized service you can definitely get it here! From the coffee to catering and special treats like the hand made cookies which are great for Baby Showers, Wedding favors, Birthday parties...all you have to do is stop in with your idea and Mike will surprise you with his masterpieces! Vera will also customize gift baskets for any occasion. I used Vera's talents last Christmas for our client gifts and they were a hit and I look forward to using her services again this year. Messa has also provided catering services for office gatherings and I have to tell you that the food was a hit and the price was amazing. If you happen to be in the neighborhood, stop in for a great cup coffee or two, and see for yourself. You won't be disappointed.

From: Lori S. on Oct-02-2007
My husband had personalized cookies made for my 50th Birthday as party favours. They were a huge hit with my guests and looked as good as they tasted! I would definitely have them make cookies for any special occassion we will be celebrating in the future!

From: Lloyd F on Feb-12-2008
Great brunch on sunday, great french toast, excellent cappuccino. Staff was friendly, nice ambiance, music was relaxing, will be back for sure.

Comments on store: La Boulange
From: Bruce on Mar-12-2004
We walked out on Friday 12 March as we waited upstairs fo service, none was frthcoming and when someone did appear, there was no "Coke" available nor "Pepsi". Asked for bread and butter while we decided what to order, no service so, after waiting 10 minutes, we walked out. My friend and I have had Friday lunch there for more than a year but now, the service is bad and the menus have lost their flair.

From: Sammy on Sep-22-2004
The establishment has recently changed ownership and has undergone a simi-renovation. Some improvement to the seating and layout. The menu remains unchanged and everything I've tried has been fresh and tasty. The coffee is average and frankly you are better off across the road in Starbucks, which is somewhat of an indictment. The service remans indifferent at best.

From: Michael Moore on Feb-01-2005
Makes the best bread in Bangkok, a fact demonstrated by the outlets that have appeared in numerous supermarkets. The sourdough bread is a classic and like all of this bakeries breads is cooked in a wood-fired oven. The little shop on Convent Road is nothing to shout about, but it is only an adjunct to the bakery.

From: Amandine on Dec-22-2006
La boulange fait les meilleurs patisseries, pains... de la thailande!!! les personnes sont tres souriants!!!

From: nick on Feb-08-2008
la qualite s'est pas mal degrade depuis quelques temps et j'ai meme trouve des cheveux dans les patisseries que j'y ai achete a plusieurs reprises... c'etait mon fournisseur de choix il y aquelques annees, mais maintenant la concurrence s'est developee et la boulange ne fait plus le poids! je prefere de loin les pains de lenotre, de visage, ceux que l'on peut trouver a paragon ou emporium...

Comments on store: Senses Bakery
From: Karen E. Penate on Feb-15-2003
While I would not hesitate to give the Senses pastries extremely high ratings I would not do the same for their chocolates. They are quite pricey and somewhat disappointing. I honestly believe your money is better spent elsewhere. Buy one of the pastries instead -- they are superb!!!

From: Jana on May-03-2003
The pastries and tarts here are flawless - their lemon tart is excellent. We've never had anything here that we didn't love.

From: Mark Spencer on May-19-2003
Some of Toronto's best pastries and petit-fours - hands down. The pastry is flawless. Extremely well thought of and superb taste & quality.

From: Bailey on Oct-29-2003
Gotta try this chocolate... its sooo good although I'm not exactally sure what its called.... but I know its known as "chocolate sex"... just ask for it.

From: Benoit on Dec-17-2006
I come from Montreal, and I am used to having lovely pastries an arm stretch of me at all time. Someone had mentionned to me that Senses was suberb. So I had to go try it out for myself. I was unfortunately very disapointed. It was all presentation but without any substance. I would put their pastries from a flavor stand point equal to what you would buy in Loblaws.

From: paul on Feb-05-2008
The first Sense is about 9 years ago in Bloor St. The first time i saw the pastry is amazing. I never seen the pastry like that. But after few year the taste and the present make me very disapointed. Nothing suprise! Hope the chef can make some impact and nice looking stiff! Taste is not bad i can say GOOD. Very real taste!

Comments on store: La Maison du Chocolat
From: Free Sample on Feb-17-2004
I've heard that Jacques Torres in Brooklyn is better. I think so.

From: Michael in Florida on Apr-12-2004
I've had many different chocolates in my 47 years, and I have to say that yours rival the little bakeries of Europe where they make unique chocolates! Keep producing the best chocoates in the world! If I had one last request in life, it would be one of your chocalates! Gratefully, Michael

From: Emily in New York on Dec-23-2004
I tasted this chocolate in early December at the Paris store. I have never tasted something so delicious and so elegant. No other chocolate can compare... and this is coming from a (former) Godiva fan. These creations simply melt in your mouth like a little bite of heaven - and I was never more excited to learn that there are stores in NYC for me to frequent. I highly recommend this chocolate to anyone - so long as you are willing to give up all other chocolate... you won't want it after tasting this!!!

From: Karen Boyer on Jun-08-2005
This confection is the best I have ever eaten. After the first time I tasted a piece of this chocolate, it was divine. My daughter and I visited New York City and we walked from 42nd Street to where the store was at that time on 76th and came back the next day and did it again. We each had a shopping bag loaded to take back to Las Vegas with us. Whenever friends go to New York, we always give them funds with which to purchase candies for us.

From: Kimberly Shattuck -Chocolate Crtic on Oct-08-2006
An outstanding selection of the most delicious chocolate. However...The interior design lets down the product and the seating area is less than inviting ...it should seduce you into staying and eating more chocolate or having another one of their wonderful coffees or teas...instead you feel like you're in a midtown eatery or in a hotel. The staff in this particular location is unfriendly. It was obvious to me in my 1 1/2 hour "visit" with them that they have their favorite customers..who are ultimately served first and with great enthusiasm and warmth. The woman who helped me treated me as though I was an inconvenience. I know that had she known I was going to spend a tiny fortune on chocolate that day, she would have kissed my feet. ( and I do mean $$$ ). I didn't want to spend anything after my treatment in that shop, however the thought of going to their midtown locale wasn't that exciting either..thus I gave them the loot and walked out with a few pounds of their finest. Again an oustanding product. I have travelled the world reviewing Chocolateries..Maison du Chocolat is consistently up to par and really, the delicacies melt in your mouth and you are in heaven ..even if only for a moment. As for the people..if they could only be as sweet. Will I go to the Madison Ave location again? Doubt it...

From: Don Juan Brown on Nov-06-2006
These are some of the finest chocolates you will ever taste. Immediately addicting. If you can eat two or three and stop, I envy you. They are expensive indeed, but well worth every penny. I beseech any man trying to impress a woman to give a box of these chocolates, and I can guarantee ten brownie points at minimum. If only the people behind the counters were as kind as the product. But when you are this good, a little arrogance can be overlooked.

From: Stella Saragoussi on Feb-20-2007
WORST CUSTOMER SERVICE EVER!! ON THE VALENTIN' S DAY THEY DIDN' T DELIVER THE RIGHT CHOCOLATE BOX TO MY HUSBAND. THEY DIDN'T EVEN REPLY TO MY EMAIL WHEN I TRIED TO UNDERSTAND WHAT HAPPENED AND TO GET SOME APOLOGIES !! THE WORST THING IS THAT I AM FRENCH AND THIS IS WHAT REPRESENT MY COUNTRY HERE !! Ouhhh !!

From: anon on Aug-21-2007
the macarron were fantastic. the quality of the choclat is top quality. the flavours of the bonbon are very well thought out, perfectly delicate and delicious. The cake selection although small is of very high quality. Both the milk and dark hot chocolates were smooth and rich. Would have preffered if they were made with milk instead of water but it is the french way and this is a french house. highly recomended and worth the price.

From: Kat on Jan-31-2008
I love the chocolates, and Madison Avenue location tea room in the back is nice. The service when you are sitting down ordering tea and chocolates is always gracious. HOWEVER, the service at the store part, or lack thereof, when you're trying to ask them for help is HORRIBLE. Even though you enter the store and wait politely, (usually there are 3-4 employees standing around) no one even approaches you. You always have to wait, and get their attention, even if you're the only one in the store. And the employees seem to be arrogant. One time I called ahead to ask them if they had a certain product, and told them I would be there that evening to pick it up. I rushed across town after work, only to find that they did not have that product. One of the workers said they had sold out the day before. I told them I'd called 30 minutes ago, and the only explanation I could think of was that the man who answered the phone meant they do sell the product, but failed to tell me that they did not have it at the moment. I was very frustrated that I had just rushed across rush hour traffic, because it was a gift for a friend that I was meeting the next day. I had also double checked over the phone to make sure that they carried it. The employee's response was extremely 'I could care less' attitude, and just kept saying they never know when they will sell out of a product. I gave up trying to explain that she was missing the point, the point being when I called the man said that they had it, while she says it wasn't there since the day before. There was no apology, no 'I'm sorry you had to rush down here for nothing, that's too bad'. Nothing! Either way, although I love their chocolates, for gifts, I might just go somewhere else because it's not worth the aggravation. I ended up going to Godiva, their customer service was soooooooooo much better. (actually wait, they actually had customer service)

Comments on store: Greg's Ice Cream
From: Chris on Feb-14-2003
I was lucky enough to come across the Garage Sandwich Company a few years back. After I had eaten the best sandwich of my life, I decided to try out some Greg's. I had the Roasted Marshamallow, and then followed it up with some more Roasted Marshmallow. The best ice cream (and flavour) ever! 'Nuff said?

From: Dylan B. on Mar-12-2003
The Best Ice Cream in the World. You get to watch them make it too!

From: Craig on Apr-10-2003
My girlfriend at the time ( now my wife) and I went to Greg's on my recommendation before a Jann Arden conceret at the Convocation Hall in Nov.98. She had Ginger Ice Cream and still raves about the experience everytime she eats "from the freezer" ice cream. Keep up the good work Greg's there's truly nothing like it!

From: Green-Tea-Ice-Cream-Lover on Apr-17-2003
I have recently become obsessed with the GREEN-TEA flavoured ice-cream at Greg's... I used to like the one served at Japanese restaurants... but after having the green tea ice-cream at Greg's, I'm officially addicted... I need at least 2 scoops a day... and everyday I have been calling in Greg's to see if they have the flavour is there... this is addiction of mine is driving my boyfriend nuts... I think I need help...

From: Joanne & Mark on Jun-30-2003
Well Well i have never tasted ice cream like this before... I tried Coffee Toffee and Roasted Marshmallow and i thought i had died and gone to heaven. I HIGHLY recommend you try these 2 flavors...If i could only figure out how to get it to Edmonton without melting,,MMMMM Keep up the GOOD ice cream Greg and staff,,,,,,, Signed ,Need some in Edmonton!!!!!!!!

From: Alison on Jul-15-2003
Fresh, creamy ice cream. The flavours are a nice mixture of classics and innovations. All flavours derive from the geniune article - e.g. strawberry has real strawberries in it and is faintly pink, not that Red D&C #5 neon artificiality. Delicious.

From: Naseem on Jul-27-2003
Greg's Ice Cream has the BEST ice cream ever! Roasted marshmellow is an amazing treat for the taste buds! Be sure to take all your friends and get them hooked!

From: JACK on Jul-27-2003
VERY POOR CUSTOMER SERVICE. AFTER GOING TO PURCHASE TWO ICE CREAMS, ONE OF THEM STARTED MELTING RIGHT AWAY. THE ICE CREAM WAS LITTERALLY DRIPPING ONTO THE SIDEWALK. (AND IT WASN'T BECAUSE OF WARM WEATHER). WE BROUGHT IT BACK IN AND THE *BOY* AT THE COUNTER OFFERED US A CUP TO DUMP THE ICE CREAM IN BACKWARDS. HE HAD NOT WARNED US THAT THE ICE CREAM WAS SOFT. HE THEN DIRECTED US TO THE WASHROOM INSTEAD OF GIVING US A NAPKIN TO CLEAN THE MESS ON MY FRIEND'S HANDS. THAT'S ALL. MY FRIEND DIDN'T WANT HIS HARDLY TOUCHED ICE CREAM ANYMORE AND THE GUY DIDN'T OFFER HIM ANOTHER ONE RIGHT AWAY. WHEN WE WERE TURNING TO TALK ABOUT WHAT HAD JUST HAPPENED, THE COUNTER BOY ASKED US IF WE WANTED A REPLACEMENT SCOOP IN A CUP. MY FRIEND SAID YES, AND THE BOY HANDED HIM A SMALL SCOOP TO REPLACE THE **TWO** SCOOPS MY FRIEND HAD BOUGHT. WE ARE NO LONGER GREG FANS. ALL IT TOOK WAS ONE LOUSY VISIT TO TURN THESE TWO LOYAL CUSTOMERS AWAY.

From: Tom and Lisa on Aug-08-2003
Wow! Roaster Marshmallow is the best flavour in the world. We love it sooo much that we're willing to take the trek up to Bloor to get it... but never again to Tequila Bookworm on Queen West, where the kids can't be bothered selling it (as advertised) in take-out half-litres. Great ice cream, but what a lousy distributor!

From: Baylin on Oct-29-2003
Recently, I went to a party where they served Roasted Marshmallow icecream and I can't emphasize enough how GOOD IT WAS!!!!!!!!!!!!!!!!!

From: Alice in Dallas on Dec-16-2003
The Roasted Marshmallow is the most incredible flavour - truly incomparable. Greg's is always at the top of my places to visit whenever I go back home to Toronto.

From: Lauren Edmunds on Mar-03-2004
Greg's Ice Cream, is literally the best icecream ever. End of story.

From: Greg\'s fan on Mar-04-2004
ALL ICECREAM VENDORS: YOU BETTER WARN YOUR CUSTOMERS THAT YOUR ICECREAM DOES MELT BEFORE SELLING.... Ever since the first time I tried their Roasted Marshmellow I'm totally in love with it! Every time I'm there the staff is so nice to let me try as many flavor as I want but I always come back to Marshmellow just because it's one of a kind!

From: Sherri on May-06-2004
Does anyone know what happened to Greg's Ice Cream? The shop is closed with no signs to indicate they were moving, renovating or *gasp* gone out of business. Life's not worth living without roasted marshmallow with hot fudge.

From: Elizabeth on May-09-2004
WHERE DID GREG GO AND WHY DIDN"T HE TELL US?????? Greg's is an institution! A landmark! The best ice-cream ever! GREG WHERE ARE YOU?!?!?!?!?!

From: K on May-11-2004
Fear not.....Greg's has just moved to the Jewish Community Centre at Spadina and Bloor.....I heard it on CBC this morning.

From: Johan on Sep-13-2004
Roasted mashmallow is definitely the way to go...

From: karen toth on Oct-03-2004
best ice creAM i'VE EVER HAD!!!! None of the flavours will disappoint you!!

From: krsna chandra on Nov-21-2004
i have eaten at greg's ever since i was a wee youngin'. one of my good friends had greg's ice cream at her wedding. you may not know, but greg's ice cream has some of the highest butter content of any ice cream. translation: it's rich and delicious! i'm taking a date there this week, i highly recommend the place.

From: Chris on Dec-14-2004
I've eaten greg on many occasions and i have to say i've tasted better........

From: Lynchy on Dec-14-2004
Greg is yumy i love the cream.

From: Elizabeth on Dec-28-2004
I have read all of the positive and negative comments. It's a shame that those people who have had negative experiences at Greg's refuse to let go of their self righteous hangups and not give this wonderful establishment another chance. Greg's ice cream is absolute serendipity!! I'm so glad that I discovered this parlour sixteen years ago. Absolutely delicious ice cream AND friendly and accommodating staff. Thank you very much Greg's!

From: Had Better on May-11-2005
I don't know what all the fuss is. I've had better ice-cream from ice-cream trucks - and it doesn't melt as quickly as Greg's either!!

From: anonymous on May-27-2005
They need to stock up on more roasted marshmallow! They never seem to have any on hand :(

From: Ollya on Jun-06-2005
Pistachio ice cream at Greg's is really like no other. Other flavours are delicious as well, but you will not find any other place in the city that does pistachio ice cream like Greg!

From: Denny Crane on Jul-09-2006
Greg truly does have the best ice cream. I am not someone who follows the crowd, however, with all the fuss about the roasted marshmallow ice cream I had to try it, and needless to say it is in fact the best ice cream I have ever had. Also, I once bought a tub of roasted marshmallow ice cream and it was not made properly (the marshmallow was burnt). However, when I took it back to the store the lady at the counter was amazing and quickly offered to exchange the tub and thus offered to give me another tub with the flavour of my choice. Unfortunately there was no roasted marshmallow that day but I was satisfied with cookies and cream. I have been a long time customer and their great customer service really adds a great touch to their already best ice cream. Please note, since this incidence the quality of the roasted marshmallow flavour has resumed its excellence.

From: Greg\'s #1 fan! on Sep-02-2006
Reasons why Greg's is soooo great: 1. great customer service (the server was very patient when offering samples of various ice cream) 2. it's totally affordable and of course, most importantly: 3. the ice cream is out-of-this-world tasty/yummy!!!

From: vlmcntg nkwf on Jan-24-2007
jiztgcb vtcak vxcaofg hnavqm myhcntqie zydxs vkgpa

From: Jayne on Mar-20-2007
This has lived in my memory for years! Their flavour Sweet Cream was THE BEST in the 80's. I thought they were out of business and am thrilled to hear they have simply MOVED. This website has the wrong/old location. They are now on Bloor just west of Spadina. It is worth going there if it is HALF as good as all those years ago when I was at school!

From: Michael on Jan-17-2008
Greg's has delicious ice cream and creative flavours. You can also get the ice cream to take out, in half- or one-litre containers, at prices that are less than premium ice cream usually costs at the supermarket. Sometimes, however, when I have gone, it has been closed even during the opening hours that are given on the Web (I don't think they have any posted on the door).

Comments on store:
From: jeremayonaisa on Apr-05-2007
in the summer they grill amazing burgers outside the store CHEAP good burgers that are made with skill i enjoy them as much as hal burgers the salads are also first rate

From: Kim on Jan-07-2008
Very helpful staff staff needs to take better care of themselves staff needs more customer service training in the bakery and deli coumter

Comments on store:
From: delphine on Oct-25-2007
The hot chocolat is one of the best i have ever had, really tasty !!!! and i am not speaking of the "macaron chocolat", mixed with caramel it is delicious.

From: Laurent on Dec-09-2007
une boutique agréable, avec un large choix de chocolats fins à un bon prix. A recommander...

From: paul on Dec-09-2007
a really huge choice of black chocolats, the owner is really nice and the macaron are really tasty. The place to discover for christmas.

From: caroline on Dec-17-2007
i try and love it. if you go there, i try the hot milk chocolate and the praliné macaron. it was wonderful, i recommend it to fan of black people.

From: mary on Jan-05-2008
unforgettable for fan loke me of black chocolates. I try with some friends the hot chocolates and it is unbelievable, really tasty and creamy. You should try it, you wil love it.

Comments on store: Godiva Chocolatier
From: Madeline Aga on Sep-16-2003
I hate this chocolate. Way to sweet and chalky. None of my girl friends like Godiva's. As a matter of fact I've never talked to anyone that like Godiva's chocolates. The only reason people ever buy them is because they are everywhere. Plus, the only time you have some is if someone gave it to you as a gift.

Comments on store:
From: suzy Q on Dec-21-2007
their pasteries are to die for. Try their almond coissant and eat a little bit of heaven

Comments on store:
From: RS on Dec-16-2006
Niche is my favourite coffee shop in the city. The coffee is excellent, the food is tasty, and the both the staff and atmosphere are friendly. It is now a neighbourhood staple.

From: Henrietta on Sep-12-2007
The staff were friendly and knowledgeable, but the products were gimmicky the food uninspired. This place is pretty faceless, on the whole, but it looks like they're maybe going for that.

From: GW Teller on Sep-16-2007
I loved Niche when it first opened, but it's faceless now. I used to come in for the lovely staff, but it's utterly corporate now.

From: Nadya on Sep-16-2007
Too prissy, cold interior and the coffee is not that great. Try Beanies for a neighbourhood coffee shop Coxwell and Danforth.

From: padma on Sep-17-2007
i told the owner that i was lactose intolerant and ordered a cup of tea. she tried to upsell me to a drink that was five times the price and full of heavy cream. jerk must have dollar signs for pupils.

From: Pleasantly Surprised on Dec-10-2007
Despite what the other users have commented, I have nothing but rave reviews for Niche. It is a wonderful alternative to busy-busy Starbucks. There's no WIFI, so therefore no "campers" taking up all the tables with their laptops and stuff. They support local artists by showcasing their work on their walls monthly. The coffee and tea is delicious, and the desserts are to-die-for. I definitely recommend Niche!

Comments on store: Altitude Baking
From: Amy Jones on Feb-11-2003
The tasty treats that you will find are all baked with pride, and love by the great girls that work there....... Keep up the good work.... I know this because I briefly Worked there....

From: Joanne on Apr-04-2003
Wonderful chocolate cake! Call well in advance. I'd rather get a birthday cake here than anywhere else.

From: AMANDA QUINTON on Apr-04-2003
I WORKED THERE FOR ABOUT A YEAR. THE FOOD WAS GREAT AND SO WAS ALL THE PEOPLE THAT WORKED THERE. ALSO I LIKE TO SAY I STILL MISS YOU ALL. LOVE AMANDA

From: Andrea on Jan-28-2005
Dennis has made cakes for my family for years...innovative, creative and always delicious !!

From: Madster on Jan-29-2005
Hello altitude bakery i was wondering if you have any part time jobs for students avablie

From: Michelle on Mar-22-2005
The most fantastic carrott cake! Also, a great chocolate cake with a lemon layer. Nice combination!

From: TC on Mar-23-2005
Altitude Baking is an absolutely fantastic bakery. It has something for all tastes: croissants, danishes, pies, tarts, muffins, cookies, and their speciality: cakes. Altitude Baking specializes in cakes, particularly cakes made to order. Everything is absolutely delicious.

From: Tamara martell on Feb-09-2006
I may only be sixteen, but I hope to one day become a pastry chef. I don't live far from this bakery, which may or may not be considered a good thing, and I must say that from what I have tried, the desserts are quite delicious. Especially the sourcream applepie. I give it three thumbs up!

From: Scott on Aug-19-2006
I've been frequenting Altitude for about 5 years and always come away from my visits a satisfied customer. Their cinnamon buns are simply the best in the East and you can buy them frozen for home-baking - the perfect Saturday morning treat when entertaining guests.

From: chris on Nov-26-2006
MMMM.............Yummy!!! Your lemon pie is deeelicious!!!

From: scarlett g. on Nov-29-2006
What a gem. I discovered this sweet place by chance and I will be frequenting it regularly now. Yummy yummy yummy :)

From: Jolena F. on Feb-21-2007
I happened to be in the area and chanced upon this bakery in the east end. I had a cinnamon roll (swooooon) and purchased a homemade meatpie. I think I'm hooked!

From: anita on Nov-25-2007
Their infamous 'french kiss' cookies (large and mini) are always soft, chewy and get rave reviews from friends and coworkers. The linzer bars and almondines are among my favorites, and i can always expect different flavours of muffins and tarts that you wouldnt find anywhere else!

Comments on store: Chocolate Arts
From: Joanna on May-23-2003
I have been to Chocolate Arts on several occasions and absolutely LOVE their chocolates! I have never been disappointed with anything I have tried. The fillings are creamy and rich, without being overly sweet or "gritty/grainy", as can be the case with less expensive chocolates. If you are looking to treat yourself then you have to try these choclates. In particular I recommend the Madagascar, Rhubarb and Lemon-basil truffles, and the Cleopatra and Romeo chocolates.

From: Leslie on Dec-02-2003
Excellent & unusual. Highest quality both of ingredients and imagination.

From: Susannah on Dec-16-2003
We had some corporate chocoates made by Chocolate Arts for a client event. We received extremely positive feedback not only on the presentation, but also on the quality and taste of the chocolates. I found the staff at Chocolate Arts not only professional, but also a pleasure to work with. Due to my timing I had to give them a tight deadline, which they met. I would highly recommend Chocolate Arts to anyone who requires a high quality product at an affordable price point.

From: Tani on Jan-26-2004
Chocolate Arts is one of Vancouver's gems. Having moved away from Vancouver last year, it's one of the places I miss visiting the most. It was my favorite place to go to treat my taste buds with something luxurious--from presentation to texture and flavor, they were my favorite.

From: Judith on Feb-14-2006
Simply the best in Vancouver. It certainly deserved a better rating

From: Margaret on Aug-23-2007
Chocolate Arts has amazing service, and the best chocolates ever. From the salted caramels to the truffles, everything is fresh and delicous. Love love love this store.

Comments on store: Govinda
From: Sherry Conisbee on Mar-09-2007
The folk and the food at Govinda are great! Everyone should try it... and what's more, GOVINDA are kindly sponsoring the vegetarian finger food for the media launch of our charity store... ReTails 'Pretty New' Store, on 29th March. All profits from ReTails go to support the animal welfare volunteer group called SOI DOG RESCUE who work every day to help the stray, abandoned and abused cats and dogs of Bangkok. What more can I say... ! Support and try GOVINDA! Sherry Conisbee President & Co-founder SOI DOG RESCUE

From: elise le fay finney on May-06-2007
it's my favourite restaurant & I like to go every week. I'm happy they like animals like I do. We even found out cat outside the restaurant. By the way, I am eight years old. Meow! dONT EAT ANIMALS!

From: Lance on Aug-22-2007
This has to be one of the best restaurants I have been to, anywhere, and I count myself as being picky about good Italian food. The salads in particular are to die for, generous, well-prepared using fresh ingredients, and not overly dressed. Give the avocado salad a whirl, you wont regret it. As a vegetarian, its amazing to find a place where everything is fair game, and Italian to boot! The soy meat products are deftly woven into the various dishes, and the homemade bread is superb. Give the integrale (whole wheat) a try, it is stunningly good, served at just the right temperature...this place is a winner, all the way around, much better than the much pricer Italian cafe just down the road...

Comments on store: Pierre Marcolini
From: PARISIEN TOURIST on Jan-11-2007
EXCELLENT.....NO OTHER CHOCOLATE COMES CLOSE TO THIS ONE.

From: Celine on Feb-27-2007
High quality chocolate, but not my favorite...and certainly not traditional belgian pralines. The fillings are uninspired. For the best Belgian chocolates available in Canada, in Toronto try The Belgian Chocolate Shop On Queen E, in Vancouver Daniel's Chocolat Belge. These are handmade chocolates made at the stores using Callebauts as the starting chocolate material (easily the highest quality of chocolate available in the world).

From: Beausav1@aol.com on May-29-2007
Pierre Marcolini Chocolates are absolutely fantastic ... definitely for chocolate connoisseurs though.

From: Marc on Nov-18-2007
Very nice, very beautifully presented, inventive flavours, but on the really pricey side...

Comments on store:
From: anonymous on Mar-14-2003
PRICES ARE RIDICULOUS

From: Sue on Mar-25-2003
The prices are a bit high, but it's well worth it!!! Where else will you find Ferrerro Rochero ice cream?? It's to die for and well worth the price!!

From: anonymous on Mar-30-2003
I love La Paloma. It's a great place to hang out and eat amazing ice cream. It's also in a great location and you're surrounded by other Italians! It's great!!

From: Peros on Apr-17-2003
Great selection - about $4.50 per scoop - well worth it ... onlyplace outside Italy to get some of the flavours! Highly Recommend!

From: Ashleigh on Apr-30-2003
The prices are absolutley crazy, Hollywood Gelato is much better in my opinion and less exspensive. Hollywood Gelato's Fererro Rocher is the BEST. Try it sometime!

From: Don on May-13-2003
In response to some other comments, the prices are higher than most but the quality is the best you will find in this city. I just returned from Italy and the prices are at par with what I had paid at some of the best shops in northern Italy (and the quality is as good). Save yourself the plane ticket, experience the culture of Italy in a Lemon sorbetto - don't waste your time, go directly to the St.Clair store.

From: Frank on May-13-2003
Hollywood Gelato's Ferrero Rocher tastes so good because they buy their gelato from La Paloma. When Hollywood gelato first opened I asked if they new about La Paloma - Not only did they know them, they bought flavours from them. Even if they don't buy from them anymore, they sure took a lot of direction from the originators. As an Italian kid growing up in the city you only knew of a few classic immigrant Gelaterias, Sicilian Ice Cream on College Street and La Paloma on St.Clair Avenue. La Paloma has a second location closer to my home in Woodbridge.

From: george n toni kennedy on Jun-20-2003
hey guys its your friends from long island we met at sandals in the bahamas wondering how you guys are doing ?i remembered the name of your ice cream it looks yummy hope you guys are all well and get this message take care of yourselves later george n toni

From: Casanova on Jun-24-2003
Simply the best! If I am in the mood for real Gelato I always go to La Paloma.

From: anonymous on Jun-24-2003
not worth it at all, prices are crazy, best authentic icecream in the city Sicilian Ice Cream on College street

From: cOopz on Aug-11-2003
This is absolutely the best ice cream I have ever tasted. There is also a La Paloma location at Hwy 400 & Hwy 7 in the Piazza Del Sole plaza in Woodbridge.

From: Tarik on Sep-10-2003
Good ice cream, need more stores in downtown! close to king and university would be great!!

From: Lui on Oct-06-2003
La Paloma is very good but too expensive! My background is Italian and I'm in Italy once a year and I feast on ice cream daily when I'm visiting. Hollywood ice cream serves up amazing favourite flavours and the cost rules! You don't have to pay $$ to get good quality and value - try Hollywood on Bayview Ave. $15 for 1.5 litres to take home!

From: Alex Gropper on Nov-08-2003
Terrific ice cream; the best outside Italy

From: blah on Feb-05-2004
yummy yummy...a bit pricey but it's allllll good!! Love the chocolate soya....need a store in markham!!!

From: Leigh on Feb-24-2004
Freshest and most flavourful in the city. Like all exceptional things, "you get what you pay for..."

From: adam on Apr-07-2004
im in math class right now and my teacher (mrs. T) was commenting on the ice. she says she loves the ice cream but her husband finishes it all before she gets any. eh wut u gonna do....ferro roachee rocks

From: Ann Manno on May-22-2004
The best..................

From: Corso Italia! on Jun-16-2004
I lovelovelovelovelove La Paloma. It's a great place to eat Gelato. But the prices ARE a bit too high. But it is a great dessert.

From: ada on Jun-17-2004
hey they lowered their prices! single cone/cup - $2.78 double cone/cup - $3.95 large cup - $6.00 that's almost a $1.00 off all of the old prices plus there's no tax on their take home packages! half litre - 9.50 litre -14.25 1.5 litre - 18.00 2 litre 25.00

From: Adriana on Jun-29-2004
Way over priced for an average ice-cream, had much better for alot less.

From: DIDO on Jul-02-2004
I find La Paloma ice cream a little expensive compared to the amount of ice cream. They are very tight with their quantity.

From: Melissa Giangrosso on Aug-03-2004
My husband and I were visiting this weekend and our good friends brought us to La Paloma in Woodbridge. The Ferrero Rocher was to die for!! My husband is Italian and he loved it!!

From: Joseph Cr. on Aug-23-2004
I am from montreal and was in toronto in your St. Claire location, a freind suggested your place for some delicious GELATO. My comment was too bad I can't pack some and take it home. Truly the best I have tasted so far.

From: lisa.ng on Aug-23-2004
mmmmmmmmmmm mmmmmmmmmmmm good....ya its a little pricey but you get what you pay for!...

From: Grazia on Aug-24-2004
La Paloma Gelateria & cafe is way over priced, if you truly want to try the best italian ice cream in the city - "Sicilian Ice Cream". Not only do you get quality but their prices are affordable.

From: Csilla on Aug-25-2004
I am Hungarian and we have AWESOME icecream just like yours back home. I am SO GLAD I do not have to fly home to have a bit of our icecream. LA PALOMA IS OUT OF THIS WORLD! Thanks for bringing my memories back every time I visit you. YUMMMMM!!

From: MAGDALENA on Oct-26-2004
I love La Paloma's icecream!These Sicilians are the best!!! I work there and I can see how they make the icecream/gelato! I can tell everyone: IT'S AMAZING!!!!!!!! Try just once (if you didn't yet),and you'll go there every time to eat the perfect icecream!!! Many people worry about the prices But If you taste the first butter You'll forget about it!!! Believe me!I'm Hungarian,I know what is the BEST!!!!!!!!!! COME!!!!!

From: anonymous on Nov-16-2004
way too expensive, hollywood gelato is way better when you cost value it. they are in the same league as far as quality goes, but the prices. and the HG never bought any of their ice cream from la paloma at any point, this is coming from a former employee.

From: Mike on Dec-09-2004
Outstanding handmade ice cream. The best pistachio I've tasted outside Italy. Probably the best ice cream in the city.

From: Josie on Jan-27-2005
The ice cream at Paloma is fantastic but priciey.We absolutely need a store location to serve the mississauga italians.

From: Guilio on Feb-18-2005
The torrone is to die for, price is fair...Although I have extremely sensitive bowels and am highly lactose intolerant...worth the $4.50, and worth an etremely bad case of the trots!!!!!!!!!!!

From: M. Reeves on May-17-2005
It is simply the best ice cream and gelato I have ever had!!! Well worth the price. You have ruined me for all others....

From: JTO on May-25-2005
Paloma's came highly recommended and after trekking out there through snow last winter - yes, I'm a bit of a gelato nut, I found it extremely disappointing. The quality was sub-standard and expensive! If you have a gelato craving, do yourself a favour and buy yourself some Gelato Fresco from Dominion or Tutti Frutti...also not the best gelato but better than Paloma's!

From: Ana on Jun-06-2005
la paloma is definitely the best!

From: Gerard on Jun-27-2005
The gelato is too expensive, and there are other delicious, high-quality options at other parts of the city at more affordable prices.

From: Ice Cream Fanatic on Jul-09-2005
I've been to Italy and the only place with gelato as good as there is LA PALOMA. I'd pay 3x the already expensive price to eat their gelato. Three words: TO DIE FOR!!!

From: heather on Dec-13-2005
too fricken expensive! and the people that work there are SO rude!!! you should employ people with smiles on their faces and whoa re polite! not the best ice cream...ive had better too expensive! lower the prices and maybe i'll come back!

From: Amadeus on Dec-13-2005
I like La Paloma gelato. Very good and many flavours. They are ridiculously priced though. Anyone wanting a more authentic Italian experience should make the trek to Hamilton. There is a new place called VICI Gelateria & Cafe located in Hamilton's Limeridge Mall. It truly blows La Paloma away and they charge fair prices for their treats. Their staff is also the most friendly customer oriented group you will ever meet. Try their Ferrero Rocher gelato. Blows away La Paloma's.

From: LAA on May-22-2006
I did not like La Paloma gelato because of their unfriendly sellers, high priced, don't accept debit card or credit card despite the ridiculous high prices. The taste (of what i bought) was also not so special. Does not worth the special to trip to their store.

From: Kim on Jul-07-2006
La Paloma is the best place for authentic Italian gelato in Toronto! They have the best flavour selection I have ever seen and the staff make you feel like part of the family!

From: Dan on Jul-17-2006
La Paloma Gelateria & Cafe in Woodbridge is the best gelateria in all of Canada. There workers are cool and there prices are affordable. It is well worth the price and FORRRRRRZZZZZZZZAAAAAAAAA AAAAAAAAAZZZZZZZZZZZURRRRRRRRRRRRRRRIIIIIIIIIIIIIIII!!!!!!!!!!!!!!!!!

From: Ed on Aug-11-2006
People who love La Paloma so much probably have never had Gelato in Rome or Venice before. La Paloma is good but not excellent. They also don’t use 100% natural ingredients in all their gelato. It’s frozen to hard and the display is boring.

From: Gloria on Aug-16-2006
The prices are rather high at La Paloma considering their gelato isn't very exceptional. Their gelato comes in a lot of flavours and is tasty, but it's not as good as their prices would warrant. Dolce Gelato and Ed's Real Scoop are a couple of places that are comparable in flavour (in fact, Ed's Real Scoop's Tanzanian dark chocolate is probably the best chocolate gelato I've had yet) but with much more reasonable prices. I don't know much about gelato and I'm not a connoisseur, but I have a sense of what is delicious. La Paloma is nice but not worth the cash.

From: Jeff on Sep-08-2006
La Paloma in woodbridge is the best place to be, great atmosphere, great service, decent prices, and the best gelato you will ever find in all of north america. Also, I recently noticed that they have started making very delicious, well decorated, and fulfilling waffles to be had plain, or with different amounts of the great gelato.

From: Gelato Lover on Sep-17-2006
I must say ever since La Paloma Gelateria & Cafe in Woodbridge went under new ownership the service of La Paloma is exceptional. The workers are cool and friendly. I always go to La Paloma in Woodbridge for a treat and recently I tasted one of their waffles. AMAZING!! They even offered chocolate waffles that tasted like a chocolate sponge cake with ice cream! Delicious. Definetly worth it for an extra dollar. You gotta try one. There prices may be a little high but its well worth your while.

From: ilovechocolate on Sep-22-2006
hey guys the scoop is that we've just discovered a new La Paloma. Its on Jane & rutherford .the mall is called Tuscany place outside of Vaughan Mills mall. The Gelato is great like always ,staff is very nice and friendly the waffles are great! The best part of this new store is there are no line ups and they got a huge patio too!!!!

From: mark on Sep-22-2006
Little La paloma tucked away in a corner next to Marcellos pizzeria same guys from St.clair. its great two Patios really nice atmosphere feels like your in italy. I tried this great flavour called Mon cherry undescribable! Im definately bring my friends .Everyone was soo nice go visit its outside the Vaughan mills plaza.

From: ilovechocolate on Sep-29-2006
I couldnt resist i had to go back to La paloma Tuscany place. Its a very welcoming comfortable enviroment. We had some flavoured waffles i had chocolate my friend cinnamon.We even had this really yummy giant chocolate chip sandwich with chocolate gelato you have too try it!

From: bob on Nov-11-2006
It is the best Gelato Place in TO!! We go every chance we get eventhough we live in Oakville.

From: Rossi on Nov-28-2006
Folks, if you want to try the best gelato I have come across in Ontario, go to VICI Gelato & Cafe in Hamilton. They have the best flavours around. Their pistachio is even better than in Italy. They also have some amazing flavours that you can't find at any other gelato place. Stuff like Strawberry Cheesecake, Ferrero Rocher, Blood Oranges, Cookie Dough and Reeses Pieces. I hear they are coming to Toronto too. Can't wait.

From: Rossi on May-13-2007
Bob, VICI Gelato & Cafe just opened in Mangiacake restaurant and cafe on Kerr street in Oakville. its right near lakeshore. Don't waste your time travelling to La Paloma when the best gelato in Ontario is right under your nose. Was there last night. Awesome.

From: Sunshine on Aug-14-2007
You all know La Paloma is the best, those who trash it are poor people who can not afford it so all they can do is trash it. LOL

From: xrhatdgs wxltfbre on Sep-25-2007
srxtvanib bzdwx xrmzvgt vwkuyc flkjnx vjkrclmn rmhfzq

From: mia on Oct-13-2007
What's up with the price? Might as well save up and go over to Italy and have a gelato there, which btw consists of a cone weighed down with 5 scoops of gelato minimum at half the price charged here, and you get at least 3 times more gelato and you get a view of the coliseum.

From: Marijanus on Oct-23-2007
Hello all I love you so much! Great place to visit! very thanks Uwe berirtrerejas

From: Matteus on Nov-08-2007
Hi All, Looks like La Paloma at Tuscany Place has been shut down. Couldn't pay the rent for months. Not surprising. Every since they started franchising, the quality of the gelato has gone to shit fast. Why would anyone want to pay those ridiculous prices for such a shoddy product. Unfortunately, you can expect the other locations to fare a similar fate if they don't do something fast. Too bad because they used to have a decent product. Poor management.

From: Bob on Nov-19-2007
ca30c63a 0214d116 76a Interesting web page is, i'll see you later one more time